Can I cancel extra baggage?
If you bought extra baggage by mistake, you may be able to get a refund. Here are the rules for some popular airlines:
Etihad Airways — extra baggage is non-refundable.
Pegasus Airlines — we can try requesting a refund from the airline before your flight departs.
Turkish Airlines — we can try requesting a refund from the airline before your flight departs.
China Eastern Airlines — refund requests must be made directly to the airline.
FlyOne — extra baggage is non-refundable.
If your airline isn't listed above, contact us and we'll check whether a refund is available.
How do I cancel extra baggage?
To cancel your extra baggage, send us a message in the chat from your personal account on our website.
When will I get my refund?
If a refund is available, we'll send the money back to the same card you used to pay for your order.
Money will be refunded to your card within 1-5 days, maximum 30 days. The processing time depends on your bank.