Voepass

Voepass Linhas Aéreas, formerly known as Passaredo, stands as a vital connector within the vast landscapes of Brazil, bridging the gap between regional centers and major metropolitan hubs. As one of the country's longest-established airlines, it specializes in serving destinations that are often inaccessible to larger jet aircraft, ensuring that communities in the interior remain linked to the broader national and international network. With a distinct focus on regional aviation, Voepass offers travelers a unique perspective of Brazil, flying closer to the ground and opening doors to business and leisure in the heart of the continent. Its operations are a testament to the importance of accessibility, bringing the convenience of air travel to dozens of smaller cities across the nation.

Voepass distinguishes itself through several key features that cater specifically to the regional market:

• Strategic Regional Connectivity: The airline's primary mission is to serve medium-sized cities, feeding passengers into major airports where they can connect with larger domestic and international flights. This network is crucial for business travelers and locals living outside Brazil's coastal capitals.
• Specialized Fleet: Voepass operates a fleet composed primarily of ATR 72 and ATR 42 turboprop aircraft. These planes are perfectly suited for shorter runways and regional airports, offering a reliable and efficient mode of transport for short to medium-haul routes.
• Industry Partnerships: To enhance travel options for its passengers, Voepass maintains codeshare and interline agreements with major Brazilian carriers. This integration allows travelers to book seamless itineraries that combine regional Voepass segments with long-haul flights from partner airlines.
• Commitment to Service: Despite its regional focus, the airline strives to provide a comfortable onboard experience with simplified service suitable for short-duration flights, ensuring passengers reach their destinations with ease.

Voepass Linhas Aéreas is a regional Brazilian carrier and does not currently operate direct flights to or from the United Arab Emirates, nor does it maintain a local corporate presence in the region. For travelers in the UAE requiring assistance—such as for code-share connections or future travel within Brazil—it is necessary to contact the airline's headquarters in Brazil directly through their international channels.

The most effective way to manage bookings or obtain information is through the official website, which provides digital support and updated schedules.

Contact Information

• Official Website: www.voepass.com.br
• Customer Service (International): +55 16 3514 7100 (Headquarters)
• Ticket Booking (International): +55 16 4000 1777
• Email Support: sac@voepass.com.br

Social Media Connections

• Facebook: Voepass on Facebook
• Instagram: @voepassoficial
• Twitter/X: @voepass
• LinkedIn: Voepass Linhas Aéreas

Local Offices in United Arab Emirates

• Regional Office: There are currently no local offices or airport desks for Voepass in the United Arab Emirates.
• Recommendation: All administrative matters must be handled via the email address or international phone numbers listed above.

Operating Hours

• Standard Support: Customer service is generally available during Brazilian business hours (UTC-3). It is recommended to check the official website for specific service hours before calling from the UAE (UTC+4).

Understanding the baggage allowances for Voepass Linhas Aéreas is essential for a smooth journey, particularly because the airline operates regional turboprop aircraft (ATR models). These planes often have smaller overhead bins and cargo compartments compared to larger jets, meaning strict adherence to size and weight limits is necessary to ensure safety and comfort for all passengers.

Carry-On Baggage Allowance

All passengers travelling with Voepass are entitled to bring hand luggage on board, provided it fits within the specific dimensions required for regional aircraft. Since overhead space is limited, the airline enforces these limits rigorously.

• Standard Allowance: Passengers can usually take one carry-on bag weighing up to 10 kg (22 lbs).
• Dimensions: The maximum dimensions typically allowed are 55 cm x 35 cm x 25 cm (including pockets, wheels, and handles).
• Personal Item: In addition to the main carry-on, you may bring one small personal item, such as a handbag, laptop bag, or small backpack. This item must be small enough to fit under the seat in front of you.

Checked Baggage Limits

Checked baggage policies on Voepass depend largely on the fare class purchased. It is important to review your ticket details or the fare family conditions (e.g., Light, Plus, or Top) before packing.

• Light/Basic Fares: These promotional fares often do not include a free checked baggage allowance. Passengers with these tickets who wish to check a bag must purchase the allowance separately.
• Standard/Plus Fares: These usually include one piece of checked luggage weighing up to 23 kg (50 lbs).
• Top/Max Fares: Higher-tier fares may offer more flexibility, generally including one or sometimes two pieces of luggage up to 23 kg each.
• Size Limits: The sum of the dimensions (length + width + height) for any checked bag should generally not exceed 158 cm.

Excess Baggage Fees

If your luggage exceeds the weight or size limits included in your fare, or if you wish to bring extra bags, excess baggage fees will apply. These fees are charged per additional kilogram or per additional piece.

• Advance Purchase: It is highly recommended to purchase extra baggage allowance in advance through the airline's official website or call center, as fees paid at the airport counter are typically significantly higher.
• Overweight Bags: Individual bags weighing more than 45 kg are generally not accepted as checked luggage and may need to be transported as cargo.

Special Items and Sports Equipment

Voepass allows the transport of special items, though specific rules apply due to the cargo hold limitations of regional aircraft.

• Musical Instruments: Small instruments can be carried on board if they fit within the hand luggage dimensions. Larger instruments, such as cellos or guitars, must be checked or, in some cases, may require purchasing an extra seat (subject to prior arrangement).
• Sports Equipment: Surfboards, bicycles, and golf clubs can be transported but are usually treated as special baggage. They are subject to specific fees and must be packed properly to prevent damage. Because space is limited on ATR aircraft, it is crucial to contact the airline in advance to ensure there is room in the hold.

Restricted and Prohibited Items

For the safety of all passengers and crew, certain items are strictly prohibited in both carry-on and checked baggage, in compliance with Brazilian Civil Aviation Agency (ANAC) and international regulations.

• Prohibited Everywhere: Explosives, flammable gases, flammable liquids (petrol, lighter fluid), corrosive materials, and toxic substances.
• Prohibited in Carry-On: Sharp objects (knives, scissors), tools, firearms, and liquids exceeding 100ml per container (for international connections or specific security areas).
• Lithium Batteries: Spare lithium batteries and power banks must be packed in your carry-on baggage only and cannot be placed in checked luggage.

Tips for Packing Efficiently

Travelling on regional flights requires a slightly different packing strategy to ensure a hassle-free experience.

• Use Soft-Sided Bags: Hard-shell carry-ons can be difficult to fit into the curved overhead bins of turboprop planes. Soft duffel bags or backpacks are often easier to stow.
• Be Prepared for "Gate Checking": Even if your bag is within the legal limits, if the cabin is full, ground staff may ask you to check your carry-on at the aircraft door (Valet Bag service). Keep essential items like medicine, documents, and electronics in your smaller personal item so you can easily remove them if this happens.
• Label Everything: Ensure all bags have a name tag with your current contact information inside and out.

Voepass Linhas Aéreas welcomes small pets on board, ensuring that passengers can bring their furry companions along on their journeys across Brazil. Given the specific configuration of its regional fleet, the airline focuses exclusively on cabin transport for pets, prioritizing safety and close supervision throughout the flight.

Transport Options

It is important to note that Voepass operates primarily with ATR turboprop aircraft. Consequently, the transport of live animals is strictly limited to the passenger cabin. The airline does not transport animals in the cargo hold or as separate cargo freight.

In Cabin (Carry-on)

This is the only available option for leisure pets on Voepass flights. The animal must remain inside its kennel at all times.

• Carrier Dimensions: The container must be a soft-sided bag (stiff/rigid crates are not recommended for under-seat storage) with maximum dimensions of 25 cm height x 40 cm width x 45 cm length.
• Maximum Weight: The total weight of the animal plus the carrier must not exceed 10 kg (approx. 22 lbs).
• Allowed Pet Types: Only dogs and cats are accepted in the cabin.
• Breed Restrictions: Generally open to all small breeds, provided they fit comfortably in the carrier and are not aggressive.
• Limit per Passenger: Each passenger is limited to one pet carrier, and there is a quota of approximately 3 to 4 pets per flight, so early booking is essential.

In Cargo Hold (Checked Baggage)

Voepass does not offer the "AVIH" (Animal in Hold) service.

• Availability: Not available.
• Reason: The baggage holds on the ATR aircraft used by Voepass may not have the necessary climate control or oxygen regulation required for the safe transport of live animals.

As Cargo (For Large Animals)

Transporting animals as unaccompanied freight (GO service) is not supported on Voepass flights.

• Availability: Not available.
• Alternative: Owners of large dogs or other animals must seek alternative transport with major carriers that operate larger jet aircraft with dedicated live animal cargo services.

Required Documentation

To board with your pet, you must present the following original documents at the check-in counter:

• Veterinary Health Certificate: A valid health certificate issued by a veterinarian within 10 days prior to the flight departure date.
• Vaccination Card: Must prove the anti-rabies vaccine is up to date.
• Vaccine Validity: The rabies vaccine must have been administered more than 30 days and less than 1 year before the flight.
• Owner's Details: Documents must clearly state the owner's name and address.

Service Costs

Pet transport is subject to a service fee, which is charged per flight segment (one way).

• In-Cabin Fee: Approximately BRL 250.00 per leg (subject to change and exchange rates).
• Cargo Fee: Not applicable (service not offered).
• Payment: Fees are typically paid at the airport or during the reservation process via the call center.

Preparation Tips

• Carrier Requirements: Ensure the soft bag is waterproof, leak-proof, and has adequate ventilation openings. The animal must be able to stand up and turn around inside.
• Feeding: Feed your pet lightly about 2-3 hours before the flight to prevent motion sickness; avoid giving food right before takeoff.
• Familiarization: Let your pet get used to the carrier days before the trip to reduce stress during the actual journey.
• Arrival Time: Arrive at the airport at least 2 hours before departure to allow time for document verification.

Restrictions

• Prohibited Animals: Wild animals, rodents, reptiles, and any animal other than a dog or cat are not permitted.
• Behavior: Animals displaying aggressive behavior, excessive barking, or signs of distress may be denied boarding.
• Age Limit: Puppies and kittens must be at least 4 months old to travel, primarily due to vaccination requirements.
• Exceptions: Service Animals and Guide Dogs are permitted in the cabin regardless of weight, provided they are trained and have the necessary official documentation. They travel free of charge but must wear a harness.

Important: Availability for pets in the cabin is very limited per flight. It is highly recommended to contact Voepass directly immediately after booking your ticket to reserve your pet's spot and confirm the latest regulations.

Loyalty Program Overview

Voepass Linhas Aéreas does not currently maintain a proprietary standalone frequent flyer program. Instead, it offers travelers the flexibility to earn loyalty rewards through its strategic partnerships with Brazil's two major carriers: LATAM Airlines and GOL Linhas Aéreas. This integration allows passengers flying on Voepass-operated routes to choose between two of the region's leading loyalty schemes, connecting regional travel to a global network of benefits.

Partner Programs

Depending on the booking channel and ticket type, passengers can accrue miles or points in the following programs:

LATAM Pass (LATAM Airlines)

Through the longstanding commercial agreement with LATAM, passengers can earn and redeem LATAM Pass Points. This option is ideal for travelers who frequently fly within South America or globally with LATAM's partners. Elite members (Gold, Platinum, Black) may enjoy specific benefits when connecting between Voepass regional flights and LATAM's domestic or international network.

Smiles (GOL Linhas Aéreas)

Voepass also maintains a robust partnership with GOL Linhas Aéreas. Travelers can accumulate miles in the Smiles program when flying on eligible Voepass segments. Smiles is one of Brazil's largest loyalty ecosystems, offering extensive redemption options ranging from flight tickets to retail products.

Relevance for UAE Travelers

For tourists and business travelers coming from the United Arab Emirates, the partnership with GOL Linhas Aéreas is particularly significant. GOL is a partner of Emirates, maintaining a codeshare agreement that facilitates connectivity. This means that passengers arriving from Dubai on Emirates can often connect seamlessly onto the GOL network, which in turn links to Voepass for regional destinations. While earning rules are specific to each ticket, this relationship underscores the accessibility of Brazil's interior for international visitors.

Earning Points and Miles

To ensure you earn rewards on your Voepass flight, it is crucial to follow specific booking procedures, as credits are generally tied to the marketing carrier:

• Book via Partner Channels: To earn LATAM Pass points, purchase your ticket through LATAM channels (flight numbers usually carry the "LA" code). To earn Smiles miles, purchase through GOL channels (flight numbers usually carry the "G3" code).
• Input Loyalty Number: Always provide your frequent flyer number for the respective program at the time of booking or check-in.
• Retain Documents: Keep your boarding passes and ticket receipts until the miles or points have been successfully credited to your account.

Redeeming Awards

Points and miles earned in these partner programs can be redeemed for travel on Voepass, opening up a variety of regional Brazilian destinations to loyalty members.

• Award Flights: Members of either LATAM Pass or Smiles can use their balances to book award tickets on Voepass-operated flights.
• Network Integration: This allows travelers to create itineraries that combine long-haul international arrivals with regional hops using a single currency of points or miles.

Voepass Linhas Aéreas operates as a specialized regional carrier, focusing on efficiency and connectivity for short to medium-haul routes within Brazil. Unlike long-haul international airlines that offer multiple tiers of luxury, Voepass provides a streamlined, single-class service designed to get passengers to their destinations quickly and safely. Travelers accustomed to the wide-body jets used by major carriers for intercontinental flights should expect a different, yet comfortable, commuter experience on board these turboprop aircraft.

Service Classes

Due to the specific nature of its fleet, which consists of ATR 72 and ATR 42 aircraft, Voepass offers a single service cabin:

• Economy Class: The entire aircraft is configured as Economy Class. There are no separate Business or First Class cabins. The service is standardized for all passengers, ensuring a consistent experience regardless of where you sit.

Seat Configuration and Comfort

The cabin layout of Voepass aircraft is one of its distinct advantages for travelers who dislike being squeezed into the middle.

• No Middle Seats: The ATR aircraft feature a 2-2 configuration. This means every passenger is assigned either a window or an aisle seat. You will never be stuck in a middle seat, which provides a greater sense of personal space compared to the 3-3 layout found on larger narrow-body jets.
• Seat Pitch and Width: The seats are designed for regional travel, offering standard legroom suitable for flights that typically last between one to two hours. While the recline may be limited compared to long-haul aircraft, the seats are ergonomic and generally comfortable for the duration of these short hops.

In-Flight Entertainment

Given the short duration of flights and the regional aircraft type, in-flight entertainment options are minimal.

• Digital Detox: There are no individual seatback screens or audio systems on board.
• Wi-Fi: In-flight Wi-Fi connectivity is not currently available on Voepass flights.
• Recommendation: Passengers are advised to download movies, music, or e-books onto their personal devices (smartphones or tablets) before boarding. Alternatively, the lower cruising altitude of turboprop planes often offers excellent views of the Brazilian landscape, which can be a form of entertainment in itself.

Meal and Beverage Service

Voepass offers a simplified catering service appropriate for short regional sectors.

• Complimentary Snacks: On most flights, the airline provides a basic complimentary service that typically includes a small snack (such as crackers, a cereal bar, or a savory treat) and a beverage (water, juice, or soda).
• Duration Dependent: The extent of the service may vary depending on the flight time. On very short hops, service might be limited to water only.
• Alcohol: Alcoholic beverages are generally not served on board.

Special Services

Voepass is committed to making air travel accessible, though the physical constraints of regional aircraft require some specific preparations.

• Passengers with Reduced Mobility: Assistance is available for boarding and disembarking. However, because many regional airports in Brazil use stairs rather than jet bridges (airbridges), and the aircraft aisle is narrow, wheelchair users must request assistance at least 48 hours in advance. The airline uses special equipment to assist passengers in boarding if a ramp is not available.
• Unaccompanied Minors: The airline offers a service for children traveling alone, ensuring they are supervised from check-in until they are handed over to the designated guardian at the destination. This service is subject to specific age rules and fees, and must be booked via the call center.
• Expectant Mothers: Pregnant women can travel, but depending on the stage of pregnancy (usually after the 28th week), a medical certificate authorizing air travel is required.

Route Network and Connectivity

Voepass Linhas Aéreas serves as a crucial link in Brazil's aviation infrastructure, specializing in connecting medium-sized cities to the country's major metropolitan gateways. For tourists arriving from the United Arab Emirates, usually via major international airports like São Paulo (Guarulhos) or Rio de Janeiro, Voepass offers the opportunity to explore the "real" Brazil, reaching destinations in the interior and along the coast that are often inaccessible to larger jet aircraft.

Primary Hubs and Focus Cities

The airline's operations are strategically centered around key economic and touristic regions, ensuring efficient transfer options for passengers.

• Ribeirão Preto (RAO): As the airline's headquarters and historical main hub, this city in the interior of São Paulo state serves as the primary distribution center. It connects the rich agricultural heartland of Brazil to the capital cities.
• São Paulo (CGH & GRU): Voepass maintains a strong presence at both Congonhas and Guarulhos airports. These are critical connection points for international travelers transferring from long-haul flights to regional destinations.
• Salvador (SSA): In the Northeast, Salvador acts as a major focus city, facilitating travel to popular coastal destinations and other regional capitals in Bahia and neighboring states.

Regional Destinations

Voepass operates flights to over 30 destinations, though the network is dynamic and adjusts to seasonal demand. The airline serves distinct types of locations appealing to different travelers:

• The "Rota das Emoções" and Northeast Coast: Voepass is known for connecting travelers to some of Brazil's most stunning landscapes in the Northeast, including flights that serve gateways to pristine beaches and dunes.
• Interior Powerhouses: A significant portion of the network is dedicated to thriving inland cities such as São José do Rio Preto, Araçatuba, and Presidente Prudente. These routes are vital for business travelers visiting Brazil's agribusiness centers.
• Fernando de Noronha: Depending on the seasonal schedule, Voepass has operated flights connecting the mainland to the spectacular archipelago of Fernando de Noronha, a UNESCO World Heritage site famous for its marine life and diving spots.

Connectivity for International Travelers

Since Voepass does not fly directly to the United Arab Emirates, travelers from Dubai or Abu Dhabi typically access the network through codeshare and interline partnerships.

• Seamless Transfers: Through partnerships with major carriers like LATAM and GOL, passengers can often book a single ticket that takes them from the UAE to a Brazilian hub (e.g., São Paulo), and then onwards to a regional Voepass destination.
• Baggage Transfer: When booked on a single itinerary with a partner airline, baggage can often be checked through to the final regional destination, making the transfer process smoother at major hubs.

Booking a flight with Voepass is the first step toward exploring the diverse landscapes of Brazil. To secure the most affordable fares, it is generally advisable to book your tickets at least 3 to 4 weeks in advance. Prices for domestic regional flights tend to rise as the departure date approaches, so planning ahead can result in significant savings, leaving you with more budget to enjoy your destination.

Finding great deals and promotions often requires a proactive approach. Keep an eye on the airline's official website and consider signing up for their newsletter to receive alerts about special offers directly in your inbox. Additionally, following Voepass on social media platforms can be a good way to spot flash sales or seasonal discounts that may not be widely advertised elsewhere.

Streamline your airport experience by taking advantage of the online check-in service. This feature typically opens anywhere from 24 to 72 hours before your scheduled departure, allowing you to confirm your presence and obtain your boarding pass digitally. Arriving at the airport with your mobile boarding pass ready can save you valuable time, especially if you are traveling with carry-on luggage only.

When it comes to seat selection, early action is key. Since Voepass often operates regional aircraft like the ATR 72, cabin configurations may differ from larger jets. If you enjoy scenic views, securing a window seat is highly recommended, as regional flights often fly at lower altitudes, offering stunning perspectives of Brazil's terrain. Check the seat map during booking or check-in to choose the spot that best suits your comfort preferences.

Travel insurance is an essential consideration for any trip. We strongly recommend purchasing a comprehensive policy that covers flight cancellations, delays, and baggage issues. Given that regional itineraries can sometimes be affected by weather conditions, having adequate coverage ensures peace of mind throughout your journey with Voepass.

Finally, make use of mobile solutions to manage your travel. If available, downloading the airline's mobile app or using their mobile-friendly website allows you to track your flight status in real-time, access your booking details, and receive instant notifications about any schedule changes, keeping you informed and prepared every step of the way.

The story of Voepass Linhas Aéreas begins in the interior of the state of São Paulo, in the city of Ribeirão Preto. Founded in 1995 by the entrepreneur José Luiz Felício, the airline was originally established as Passaredo Linhas Aéreas. The venture was a natural evolution of the family's successful interstate bus transport company, Passaredo Transportes. Bringing the logistics expertise of road transport to the skies, the airline launched with a clear mission: to foster regional integration and connect medium-sized cities directly to Brazil's major economic hubs.

In its inaugural years, the company operated a fleet consisting primarily of Embraer EMB 120 Brasilia aircraft. These reputable Brazilian-made turboprops were perfectly suited for the regional routes the airline sought to explore, laying the foundation for a network that prioritized connectivity for markets often overlooked by larger national carriers.

Over the decades, the airline's fleet strategy evolved to meet changing market demands and efficiency standards. While the Embraer Brasilia served as the workhorse of its early years, the company briefly ventured into long-haul leisure flights in the late 1990s, operating Airbus A310 jets for charter services to the Brazilian Northeast and the Caribbean. However, the airline soon refocused on its core strength: regional aviation. This strategic realignment led to the adoption of the ATR (Avions de Transport Régional) family of aircraft. Transitioning to the ATR 42 and ATR 72 models proved to be a defining moment for the carrier, offering the ideal balance of passenger capacity and fuel efficiency for shorter runways.

A major milestone in the company's history occurred in 2019, marking the beginning of a new era. Passaredo Linhas Aéreas announced the acquisition of MAP Linhas Aéreas, a regional carrier with a strong presence in the Northern region of Brazil, particularly in the Amazon. This strategic merger significantly expanded the airline's footprint, granting it valuable slots at São Paulo's Congonhas Airport and extending its reach into the vast Amazon basin. Following this consolidation, the company underwent a comprehensive rebranding effort, adopting the name VOEPASS Linhas Aéreas to reflect its expanded national scope.

Today, Voepass stands as one of the oldest Brazilian airlines in continuous operation, a testament to its resilience and adaptability. In recent years, it has strengthened its business model through robust commercial partnerships. By establishing codeshare and interline agreements with giants like GOL Linhas Aéreas and LATAM, Voepass has integrated its regional network into the global grid. The airline continues to innovate by launching routes that promote tourism, such as the celebrated "Rota das Emoções" (Route of Emotions), cementing its role as a vital connector in Brazil's aviation landscape.