Given the status and size of Shakhtyorsk Airport, passengers should adjust their expectations regarding the level of service in advance. This is a classic small-class regional airport where the main focus is on speed of service and basic traveller needs, rather than entertainment infrastructure. There are no Duty Free shops or chain coffee houses familiar to large hubs here, however, all necessary conditions for a comfortable wait for the flight have been created.
Dining and Shops
Gastronomic options in the terminal are extremely limited. There are no full-service restaurants or cafes in the terminal building. Usually, a small buffet or kiosk operates in the waiting hall, where you can purchase water, juices, pastries, chocolate, and tea/coffee. The assortment may vary, so it is strongly recommended to:
- Arrange a snack in advance by buying food in Shakhtyorsk or Uglegorsk before departure. Please note that Halal-certified food is generally not available at the airport kiosk.
- Carry a supply of drinking water, especially if you are travelling with children.
The retail zone is minimal: most often it is a stand with press and Sakhalin souvenirs, if operating during the current season.
Waiting Halls and Connectivity
The waiting area is a general hall with seats. Thanks to the small number of flights (usually one or two a day), it is rarely noisy or crowded here. There are no separate business lounges or world-class VIP lounges (e.g., for loyalty card holders) at the airport. The atmosphere is more akin to a home environment where all processes proceed calmly. While there is no dedicated prayer room, the quiet atmosphere generally allows for prayer in a corner of the waiting area.
Wi-Fi and Charging Devices:
- Free public Wi-Fi may work unstably or be absent. It is recommended to rely on mobile internet: the signal of major Russian operators (MTS, Beeline, Megafon, Tele2) is usually good in the airport area.
- There may be no specialised stands with charging stations, but several power outlets are available in the waiting hall. If staying connected is critical for you, it is better to have a charged power bank with you.
Financial Services
Since the airport serves only domestic flights, there are no currency exchange points here. ATMs may be available in the public zone, but their operation depends on cash collection schedules and connectivity. Given the remoteness of the region, tourists are strongly advised to carry cash (Rubles) in small denominations to pay for taxis or purchases at the buffet, as cashless payment terminals may work intermittently.
Medical and Safety
A medical point operates at the airport, where duty staff are ready to provide first aid in case of illness. Standard aviation security measures are also observed: baggage and passenger screening is conducted.
Services for Passengers with Children
There is no specialised playroom in the terminal. However, if a flight is delayed, airport staff usually accommodate passengers with small children, providing an opportunity to settle in the quietest part of the hall or a mother and child room (subject to availability). Given the compactness of the building, toilets and changing tables (if available) are within walking distance.
Passengers with Reduced Mobility
Shakhtyorsk Airport provides assistance to citizens with reduced mobility. Since there are no jet bridges, boarding is carried out using special equipment (ambulift) or by airport staff who help ascend the stairs. To use the escort service, it is necessary to notify the airline when purchasing the ticket and inform staff at the check-in counter upon arrival.
Hotels and Accommodation
There is no hotel on the airport territory or within walking distance. Since the airport closes at night and does not operate around the clock, sleeping in the terminal is not possible. The nearest accommodation options are in the settlements:
- Hotels in Shakhtyorsk (about 10-15 minutes by taxi).
- Hotels in Uglegorsk (about 20-30 minutes by taxi) — the choice of accommodation is slightly wider here, including small private hotels.
Business Services
There are no conference halls or business centres at the airport. If you need to conduct urgent negotiations or work with documents, you will have to use the general waiting area. For business meetings, it is better to choose venues in the city itself.