Memphis International Airport

Memphis International Airport (MEM), located in the state of Tennessee, is not just a gateway to the southern United States, but also one of the most significant cargo hubs in the world. Known as the global "SuperHub" for FedEx Express, this airport processes millions of packages daily, connecting Memphis with hundreds of cities worldwide. For passengers, it is a modern and convenient transport hub that is constantly evolving, offering travellers a high level of comfort and service.

One of the key features of the airport is its status as a global centre for air cargo, making it a unique facility in the aviation industry. For passenger convenience, the airport has undergone a massive modernization, including the renovation of the main passenger concourse. The terminals feature a wide selection of cafes and shops, as well as services such as free Wi-Fi and designated areas for passengers with children.

Memphis Airport pays great attention to accessibility for all categories of travellers. Special services are provided for people with disabilities, including wheelchair assistance, adapted restrooms, and the specialized Aira app for the visually impaired. Transport connections to the city are provided by MATA buses, taxis, and popular ridesharing services, allowing you to easily and quickly reach the centre of Memphis.

If you need to contact representatives of Memphis International Airport (MEM), please use the following contact information. We recommend checking the official website for the most up-to-date data before your trip.

• Official Website: flymemphis.com — here you will find the latest information on flights, services, and airport regulations.
• Information Desk Phone: +1 (901) 922-8000. Operators can answer general questions about the airport's operations.
• Airport Address: 2491 Winchester Rd, Memphis, TN 38116, USA.
• Email: For most inquiries, the airport suggests using the contact form on the official website, which ensures faster processing of your request.
• Social Media: Follow airport news and updates on official pages on Facebook, X (formerly Twitter), and Instagram.
• Lost and Found: If you have lost items in the terminal, please contact the Lost and Found service at +1 (901) 922-8298. For questions regarding lost checked luggage or items left on board the aircraft, you must contact your airline directly.
• Passenger Support: For general questions, you can call the information desk. To resolve issues related to tickets, flights, or special needs, please contact your airline's support service.

You can reach Memphis International Airport (MEM), located south of the city centre, in several ways. The best option depends on your budget, amount of luggage, and comfort preferences.

The most economical way is to use public transport. The MATA (Memphis Area Transit Authority) bus system offers routes connecting the airport with various parts of the city. This is an excellent option for travellers without a lot of luggage who are willing to spend a bit more time on the road. A bus trip from the centre of Memphis may take between 45 and 60 minutes. Be sure to check the current schedule and route number on the official MATA website before your trip.

For faster and more comfortable transfers, taxis or ridesharing services such as Uber and Lyft are ideal. The trip from the central part of the city to the airport usually takes 20-25 minutes depending on traffic conditions. The cost of a taxi ride will be approximately $25-35 USD. This is a convenient option, especially if you are travelling in a group or with bulky luggage.

If you plan to actively move around the city and its surroundings, car rental might be the best solution. Offices of all major rental companies are represented at Memphis airport, making it easy to pick up or return a car right upon arrival or before departure. This gives you maximum freedom to explore the sights of Tennessee and other regions of the United States. For those arriving in their own vehicle, various parking options are available on the airport grounds: from short-term parking at the terminals to more budget-friendly long-term parking at remote lots served by shuttle buses.

Many hotels in the airport area and in the city centre offer their guests complimentary shuttle transfers. When booking accommodation, it is worth checking availability of this service — it helps save both time and money. You can also pre-book a private transfer that will meet you at a designated place and deliver you directly to the departure terminal.

Memphis International Airport (MEM) has undergone significant modernization, resulting in all passenger operations being concentrated in one main terminal and a renovated concourse. This modern and efficient structure makes navigation for travellers as simple and clear as possible.

Structurally, the airport consists of one main terminal building and a single operating concourse for all airlines — Concourse B. The terminal building is divided into two main levels: the upper level is intended for departing passengers (here you will find check-in counters and security checkpoints), and the lower level is for arrivals (baggage claim area and exits to ground transport). This two-level scheme is standard for many airports and is intuitively understandable.

After passing through security control, all passengers enter the spacious and bright Concourse B. It has a Y-shape and was completely reconstructed with a focus on passenger comfort. Here you will find wide corridors, high ceilings, plenty of comfortable seating with charging stations, modern restrooms, as well as new shops and restaurants. Because all boarding gates are located in a single concourse, transferring between flights does not require re-screening, and movement between gates is done on foot.

For check-in and security screening, it is recommended to arrive at the airport at least 90 minutes before the departure of domestic flights. During peak hours or on holidays, it is worth allowing more time, around 2 hours. Thanks to the centralized security system and modern layout, processes usually go quite quickly. Navigation through the airport will not cause difficulties: follow the clear signs to your Gate; all of them are located within Concourse B.

The history of Memphis International Airport (MEM) is a vivid example of evolution from a modest municipal airfield to one of the key transport hubs of the United States. The airport was officially opened on June 15, 1929, as the Memphis Municipal Airport on a 200-acre plot of land. In its early years, it served primarily mail planes and a small number of passenger flights, laying the foundation for future growth.

The post-war years became an important stage of development. In 1963, a new passenger terminal was built, setting the standard for decades to come. And by 1969, due to the growth of international transport, the airport received its modern name — Memphis International Airport. These changes reflected its growing status on the national and global stage.

A turning point in the airport's fate occurred in 1973. It was then that Federal Express, now known as FedEx, decided to move its headquarters to Memphis and create its main global sorting centre — the "SuperHub" — here. This strategic decision turned MEM into the world capital of air cargo, and for many years it held the title of the busiest cargo airport in the world.

Despite its dominant role in logistics, the airport has always remained important for passengers as well. In the 21st century, a large-scale modernization programme was launched, culminating in the opening of the fully reconstructed Concourse B in 2022. This project united all passenger service operations into a single modern, spacious, and convenient space, which significantly improved the quality of service for travellers.

Memphis International Airport (MEM) offers passengers a wide range of services to make waiting for their flight as comfortable and productive as possible. In the terminal, you will find various dining outlets: from cafes with quick snacks and coffee to restaurants where you can have a full lunch or dinner. Shops offer travel essentials, as well as souvenirs, press, and local brand goods. For those who value enhanced comfort, premium lounges are available where you can relax in a quiet atmosphere.

For modern travellers, staying connected is essential. Free Wi-Fi is available throughout the airport, and numerous charging stations for mobile devices allow you not to worry about your gadget's battery level. If you need to work, the airport has facilities for this too — some waiting areas offer convenient workspaces, and for business meetings, you can use the services of business centres and conference rooms.

Memphis Airport cares about the comfort of all categories of passengers. For travellers with children, there are nursing rooms where you can feed and change your baby in a quiet environment. Passengers with disabilities are provided with all necessary assistance, including an accessible environment, special restrooms, and escort services. In case of necessity, you can contact the first aid station for medical assistance. ATMs and currency exchange points are also located in the terminals.

If you have a long layover or an early flight, you can easily find a suitable accommodation option. several hotels of various price categories are located near the airport, many of which offer free transfers for their guests. This allows you to rest before your flight without worrying about getting to the terminal on time.

At Memphis International Airport (MEM), passengers have a good selection of establishments where they can have a snack before departure or a full meal. Most cafes and restaurants are concentrated in the main departure area (airside), after passing security control, allowing you to calmly enjoy your food while waiting for your flight.

The main gastronomic highlight of the airport is, of course, the opportunity to try the famous Memphis barbecue. If you have time, be sure to visit one of the restaurants serving Southern cuisine. This is a great chance to enjoy the authentic taste of the city without leaving the terminal. Look for establishments featuring signature barbecue dishes or smoked specialties — the hallmark of the Memphis culinary scene.

For those in a hurry, there are plenty of options for a quick snack. The airport features both well-known national coffee and fast-food chains, as well as local cafes where you can grab sandwiches, salads, pastries, and drinks to take on board. Such points are conveniently located throughout the concourse, so you will easily find something near your gate.

Regarding specialized diets, vegetarian options, such as meat-free salads or sandwiches, can be found in most establishments. The choice for gluten-free or vegan dishes may be more limited, but it is worth checking with the staff — often it is possible to adapt an order. Prices at the airport correspond to the standard level for major transport hubs in the United States, being slightly higher than in the city. The opening hours of most restaurants and cafes are oriented towards the flight schedule, starting from early morning until the departure of the last evening planes.

To ensure your journey through Memphis International Airport (MEM) goes as smoothly as possible, use these useful tips. Proper planning will help save time, nerves, and even money.

Arrival Time and Check-in. For domestic flights within the United States, it is recommended to arrive at the airport at least 2 hours before departure. If you have an international flight, it is better to allow 3 hours. To save time, complete online check-in on your airline's website and save the boarding pass on your phone. Baggage drop-off counters and security checkpoints can be busy, especially during morning peak hours.

Security Control and Hand Luggage. Be prepared for standard TSA screening procedures. Remove laptops and other large electronics from your hand luggage in advance. Remember the liquids rule: all containers must be no more than 100 ml (3.4 oz) in volume and packed in a single transparent zip-lock bag. Sharp objects, such as knives or scissors with long blades, are prohibited in hand luggage.

Seat Selection and Transfers. If it is possible to select a seat during check-in, consider your preferences: a window seat offers beautiful views during takeoff and landing, while an aisle seat provides more legroom and the ability to stand up freely. Passengers with a transfer should locate the information screens immediately upon arrival to check the gate number for their next flight — these can change.

Customs Control. This procedure is relevant for passengers arriving in Memphis from abroad. Have your passport, visa (if required), and completed customs declaration ready. Be prepared to answer the officer's questions about the purpose of your trip and the items you are bringing into the country.

Economy and Comfort. To save on water, bring an empty reusable bottle with you and fill it at special water fountains after passing security control. Prices for food and drinks at the airport can be high, so bringing a light snack is a good idea. Use the airport's free Wi-Fi to stay connected or pass the time.

In Case of Flight Delay. If your flight is delayed, first contact your airline representative for up-to-date information. Depending on the duration of the delay and its cause, you may be offered vouchers for food or drinks. Explore the airport's facilities: the terminals have various cafes, shops, and comfortable rest areas where you can wait.