Charleston International Airport

Charleston International Airport, the busiest in South Carolina, is not merely a transit hub but a modern and convenient gateway to one of the most charming cities in the American South. Located in the city of North Charleston, it holds the unique status of a joint-use airport, serving both civil and military flights. Thanks to recent terminal modernisation, the airport offers passengers a high level of comfort and service, serving as a starting point for exploring the rich history and culture of the region.

One of the key features of the airport is its close connection to the aviation industry: a Boeing facility is located here, where the 787 Dreamliner aircraft are assembled. For travellers, Charleston Airport offers a multitude of amenities, including various cafes and shops, a business lounge, free Wi-Fi throughout the premises, and designated pet relief areas. You can reach the city centre by public transport — the CARTA bus route No. 11 will take you to downtown in approximately 50-55 minutes. Additionally, the airport serves as a focus city for the airline Breeze Airways, expanding the route network for passengers.

Below is the essential contact information for passengers departing from or arriving at Charleston International Airport (CHS).

• Official Website: The most complete and up-to-date information can be found on the airport's official website: www.iflychs.com. Flight schedules, terminal maps, and service information are available here.
• Help Desk Phone: For general enquiries, you can call the main airport number: +1 (843) 767-7000.
• Airport Address: 5500 International Blvd, North Charleston, SC 29418, USA.
• Email: A direct email address for general enquiries is not published. It is recommended to use the contact forms available on the official airport website for communication.
• Social Media: The airport actively maintains pages on popular social networks such as Facebook, Instagram, and X (formerly Twitter). You can find them under the official name "Charleston International Airport".
• Lost Luggage Information: For issues regarding lost or damaged baggage, please contact your airline's representative directly. If you have lost personal items within the terminal (outside the aircraft), contact the airport's Lost and Found service at +1 (843) 767-7009.
• Passenger Support Contacts: For assistance and advice regarding your stay at the airport, please use the main help desk phone number.

Getting to Charleston International Airport (CHS), located in the city of North Charleston, is quite simple thanks to several transport options. The airport serves the Charleston metropolitan area in the USA, and the choice of transport depends on your budget, time, and comfort preferences.

Public Transport: The most economical way to reach the airport is by bus. The CARTA (Charleston Area Regional Transportation Authority) transport company offers routes connecting the airport with downtown Charleston and other districts. Route 11 and the express XP4 (North Area Shuttle) stop right at the terminal. The trip from the city centre will take approximately 45-60 minutes depending on the route and traffic conditions. This is an excellent choice for travellers with light luggage who wish to save money.

Taxis and Rideshare Services: For maximum convenience and speed, you can use taxis or popular apps such as Uber and Lyft. A trip from downtown Charleston to the airport usually takes 20-30 minutes, though this time may increase during peak hours. The cost will be significantly higher than the bus, but it is the most direct and comfortable way to reach the terminal. Designated pick-up and drop-off zones for these services are located near the baggage claim area.

Car Rental and Private Transport: If you plan to travel extensively around the region, renting a car might be the best solution. All major car rental companies have counters at the airport. For those driving a personal vehicle, Charleston Airport provides several parking options. Hourly and long-term parking is available in the multi-level garage, as well as more budget-friendly surface lots. Prices vary depending on the distance from the terminal and the duration of parking.

Recommendations: When planning your trip to the airport, always allow extra time for potential traffic jams, especially if you are travelling during morning or evening peak hours. The choice of transport depends on your priorities: the CARTA bus for budget, a taxi for speed, and a rental car for freedom of movement across South Carolina.

Charleston International Airport (CHS) is distinguished by a well-thought-out structure that is convenient for passengers. It consists of one central terminal, which significantly simplifies navigation and eliminates the need to move between different buildings. All infrastructure — from check-in to boarding gates — is located under one roof.

The terminal is divided into two main zones: Concourse A and Concourse B. After passing through a single security checkpoint in the central part of the building, passengers enter a common area from which they can freely proceed to either of the concourses. The airport layout is intuitive: the arrivals and baggage claim area is located on the ground floor, while check-in counters, security screening, and boarding gates are on the second floor. Clear signage will help you easily find the necessary gate, cafe, or shop.

Since all boarding gates are located in a single "secure" zone, transferring between flights, even if operated by different airlines, does not require re-screening. It is sufficient to simply walk from one concourse to the other, which takes no more than 5-10 minutes. Concourse A typically serves flights for Delta, JetBlue, Spirit, and Frontier, while Concourse B is used by American, Southwest, and United Airlines.

It is recommended to arrive at the airport 1.5–2 hours before the departure of a domestic flight to complete check-in and security procedures. During peak seasons or morning hours, queues may be longer, so it is worth allowing extra time. Overall, thanks to its compact size and efficient organisation, procedures at Charleston Airport are completed quite quickly compared to larger hubs.

The history of Charleston International Airport (CHS) dates back to 1929, when the Charleston Airport Corporation acquired a 782-acre plot of land previously owned by a mining company. The first commercial flights began in 1931, connecting the city with other points on the map of the USA. This laid the foundation for the future development of the aviation hub in the city of North Charleston.

A key moment in the airport's history was the period of World War II. In 1942, control of the airfield passed to the US government, and it became an important military base. This dual role — as a civil airport and a military airbase (today known as Joint Base Charleston) — continues to this day. Charleston Airport is one of the few in the country where civil and military aircraft use shared runways, making it a unique facility.

After the war, in 1952, the Charleston County Aviation Authority was created — the organisation that manages the airport today. Under its leadership, the active development of civil aviation began. A significant step forward was the opening of a new terminal in 1985. This building, modern for its time, allowed for a significant increase in passenger traffic and improved service quality, cementing the airport's status as the region's main aviation centre.

The most extensive transformation in the airport's recent history was completed in 2016. As a result of a multi-year renovation costing approximately 200 million dollars, the terminal was completely modernised and expanded. New boarding gates were added, waiting areas and baggage carousels were updated, and new shops and restaurants appeared. This modernisation turned the airport into a contemporary and comfortable complex, ready for the challenges of the 21st century.

One of the most interesting facts in the modern history of the airport is its close connection with the Boeing company. One of the company's largest factories is located next to the airport, where Dreamliner aircraft are assembled. This fact not only highlights the strategic importance of CHS for the aviation industry but also allows passengers to sometimes observe the takeoff and landing of the newest aircraft straight from the assembly line.

Charleston International Airport (CHS) offers passengers a wide range of services to make waiting for a flight as comfortable and productive as possible. The modern and well-designed terminal makes it easy to find everything you need — from places to rest and work to restaurants and shops.

For those feeling hungry, there are numerous cafes and restaurants operating at the airport. Here you can have a quick snack with a sandwich and coffee, or enjoy a full meal featuring local South Carolina cuisine or familiar international chains. In the shops, you will find souvenirs, books, travel goods, and products from well-known brands. Duty-Free zones offer the standard assortment of perfumes, confectionery, and other goods.

Free Wi-Fi is available throughout the terminal, and numerous charging stations for gadgets allow you to stay connected. For a more comfortable wait, you can use the services of the premium lounge, The Club CHS. It is open to all passengers for a fee and offers complimentary snacks, beverages, press, and a more private atmosphere.

Travellers also have access to practical services. The airport has ATMs and currency exchange points, which is convenient for international guests. In case of necessity, passengers can seek medical assistance at a special point where first aid is provided.

The airport is well-equipped for passengers with special needs. For families with small children, there are nursing rooms where you can feed and change a baby in a quiet environment. A barrier-free environment has been created for passengers with reduced mobility: there are ramps, elevators, and specially equipped restrooms. You can also always request assistance services from an airline representative.

For business travellers, conditions for work have been created at the airport. Although there may not be full-scale conference halls, the business lounge and general terminal areas have convenient places for working with a laptop. If you require accommodation, several major hotel chains are located in the immediate vicinity of the airport, easily accessible by shuttle or taxi.

Charleston International Airport (CHS) offers passengers diverse dining options reflecting the rich culinary culture of the Lowcountry region. Whether you are looking for a quick snack before departure or a full dinner, you will find a suitable venue. The majority of restaurants and cafes are located in the airside zone (after security check), so it is better to plan your meal once you are in the secure area.

The main highlight of the airport is the opportunity to try local cuisine. Several restaurants specialise in the flavours of South Carolina. Here you can order classic dishes such as shrimp and grits or fried green tomato sandwiches. This is a great chance to enjoy a final taste of Charleston before departing. For those who prefer more familiar food, pizzerias, grills, and establishments serving American classics are available.

In the main terminal, after security screening, you will find the widest selection:

• For a full meal: Several sit-down restaurants with menu service are at your disposal, where you can relax while waiting for your flight. They serve everything from steaks and burgers to gourmet salads and local delicacies.
• For a quick snack: Numerous cafes and snack bars offer fresh pastries, sandwiches, yoghurts, and coffee. This is an ideal option if you are short on time.
• Refreshments: There are several venues in the airport where you can order refreshing beverages accompanied by light snacks.

Travellers with special dietary needs will also find suitable options. Many cafes feature vegetarian and gluten-free items on their menus, such as salads, fruits, and special sandwiches. We recommend clarifying ingredients with staff to find vegan or Halal dishes. Prices at airport establishments correspond to the average level for such locations — they are higher than in the city but remain within reasonable limits. Most restaurants and cafes open early in the morning and operate until the departure of the last evening flights.

To ensure your journey through Charleston International Airport is as comfortable and stress-free as possible, take advantage of these proven tips. This airport, serving North Charleston and its surroundings, is quite modern and convenient, but proper preparation never hurts.

Arrival Time and Check-in: For domestic flights within the USA, it is recommended to arrive at the airport at least 2 hours before departure. If you have an international flight, allow at least 3 hours. To save time, complete online check-in in advance and save the boarding pass on your phone. If you are travelling with hand luggage only, this will allow you to proceed directly to the security checkpoint.

Passing Security Checks: Charleston Airport follows standard Transportation Security Administration (TSA) rules. Be prepared to present your ID and boarding pass. Liquids in hand luggage must be in containers no larger than 100 ml and packed in a single transparent bag. Laptops and other large electronics must be removed from bags. Participation in programmes like TSA PreCheck can significantly speed up the screening process.

Seat Selection and Hand Luggage: When choosing a seat on the plane, consider your preferences: a window seat offers beautiful views during takeoff and landing, while an aisle seat allows you to stand up freely without disturbing neighbours. Emergency exit seats usually offer more legroom, but an additional fee may apply. Carefully check the list of prohibited items for hand luggage on your airline's website.

Transfer Passengers and Customs: If you have a connecting flight in Charleston, check the screens immediately upon arrival for information about your next boarding gate. The airport is not very large, so navigation should not cause difficulties. Passengers arriving from abroad will need to pass border and customs control. Keep your passport and visa ready and be prepared to answer questions about the purpose of your trip and the duration of your stay.

In Case of Flight Delay: If your flight is delayed, first contact your airline representative for information and possible options (e.g., food vouchers). There are several cafes, shops, and free Wi-Fi in the terminal to help pass the waiting time. Do not forget to charge your electronic devices — there are plenty of power outlets in the waiting areas.