The infrastructure of Jiuzhai Huanglong Airport (JZH) corresponds to its status as a small regional hub. You will not find huge duty-free zones or entertainment centres characteristic of international hubs here. All services are focused on basic comfort and passenger safety in high-altitude conditions.
Restaurants, Cafés, and Shops
The choice of catering establishments in the terminal is limited. In the public zone and departure zone, small cafés operate, offering Chinese dishes (noodles, rice), as well as snacks and hot drinks. Travellers should be prepared for food and water prices here being higher than in the city. In shops, you can purchase souvenirs characteristic of the region: dried yak meat, horn products, Tibetan jewellery, and high-altitude herbs. The assortment of goods is quite colourful and can be an excellent option for buying last-minute gifts.
Lounges and VIP Services
For passengers valuing privacy, a VIP Lounge (First Class Lounge) is available. It offers more comfortable seating, press, light snacks, tea, and soft drinks. Access is granted to business class passengers as well as holders of certain loyalty cards (conditions are best checked at the information desk). One of the main options in the lounge is the opportunity to rest in a quiet environment before the flight, which is especially important given frequent flight delays due to weather.
Connectivity and Electronics
Free Wi-Fi is available within the terminal. However, foreign tourists should remember that connecting often requires a Chinese phone number to receive an authorisation code or a WeChat account. Charging stations and sockets for mobile devices are installed in the waiting halls, but their quantity is limited, so it is recommended to charge gadgets in advance or carry a portable power bank.
Financial Services
ATMs of major Chinese banks accepting international cards are installed in the airport, but their operation may depend on connectivity. There are practically no full-fledged currency exchange points with a wide selection of world currencies here. It is strongly recommended to stock up on cash Yuan (CNY) while still in the major departure city (e.g., Chengdu), as cards are not accepted everywhere in the mountains, and cash will be needed to pay for taxis or buses.
Medical Services and Health
This is arguably the most important service at this airport. Given the altitude of nearly 3,500 metres, many passengers experience symptoms of oxygen deprivation upon arrival. A medical station operates in the terminal where you can have your blood pressure checked and receive assistance. Waiting zones are equipped with special seats with oxygen access (sometimes for a fee), and the pharmacy kiosk sells portable oxygen canisters and preparations based on Rhodiola rosea for altitude adaptation.
Services for Families and Passengers with Reduced Mobility
The airport is equipped with basic infrastructure for comfortable movement: there are ramps, lifts, and special restrooms for people with disabilities. Wheelchairs are provided upon request (it is better to notify the airline in advance). For passengers with small children, there is a mother and child room where you can change and feed your baby.
Hotels and Accommodation
There are no hotels directly within the airport building. The nearest accommodation options are located in the town of Chuanzhusi, situated approximately 10–12 km from the terminal. There are hotels of various levels there — from simple guesthouses to 4-5 star hotels. If your flight is severely delayed or cancelled (which is not uncommon for this region), airlines usually organise transfers and accommodation specifically in Chuanzhusi hotels.