To ensure your journey through Agen Station goes smoothly and without unnecessary stress, we have prepared several practical recommendations. Whether you are departing by high-speed train to Paris or by regional train to Bordeaux, knowing local rules will save you time and peace of mind.
Optimal Arrival Time
French railways value punctuality. We recommend arriving at the station at least 20–30 minutes before the train departs. This time is sufficient to find the right platform and proceed to your carriage. Pay special attention if you are travelling on the TGV: boarding for these trains closes 2 minutes before departure, after which the doors are locked, and access to the carriage becomes impossible.
Tickets and Boarding
Ticket validation rules depend on their format:
- Paper Tickets: If you have a classic rectangular cardboard ticket, it must be validated before entering the platform. Look for yellow or grey validators at the entrance to the underground passage or on the platform. A non-validated ticket is considered invalid and may result in a fine.
- Electronic Tickets: These do not need to be validated. Simply keep the QR code on your smartphone screen ready for inspection by the conductor on board or when passing through turnstiles (if activated).
- The track number usually appears on the information board 15–20 minutes before the train arrives. Watch the screens in the main hall closely.
Luggage and Safety Rules
Strict rules regarding luggage apply in France. Every piece of luggage (suitcase, bag) must have a tag with your first and last name. This is a security requirement: unnamed bags may be mistaken for suspicious items and destroyed by special services, causing serious train delays.
We remind you once again of an important detail: there are no luggage lockers at Agen Station. If you have a layover lasting several hours and plan to walk around the city, plan in advance where to leave your belongings, or be prepared to carry them with you. Inside TGV carriages, large luggage is placed on special racks at the entrance to the carriage, and hand luggage on shelves above the seat.
Transfers and Navigation
Transfer between platforms is via an underground tunnel. It is equipped with lifts, which is convenient for transferring with heavy items. If your transfer involves changing from a train to a bus, you do not need to go far: the bus station is located in immediate proximity, to the right when exiting the railway station building. It is recommended to allow at least 15–20 minutes for a transfer between train and bus.
Night Waits
Agen Station does not operate 24 hours a day. The building closes for the night after the arrival of the last train (around 23:45 or midnight) and opens early in the morning (around 05:15). Staying overnight in the waiting room is not permitted. If you have a night connection or an early morning departure, we strongly recommend booking a room in one of the hotels opposite the station or in the city centre. The area around the station is considered calm, but life here comes to a standstill at night.