To ensure your journey through Karaganda Airport goes as smoothly as possible, make use of our tips. It is recommended to arrive at the airport in advance: 2.5–3 hours before international flights and 1.5–2 hours before domestic ones. This will give you enough time to pass all pre-flight formalities without rushing, even during busy periods.
The check-in and security procedure at Karaganda Airport is standard. You can check in for your flight at the airline counter or online, which often saves time. After this, security screening awaits you. To speed up the process, prepare your documents in advance, remove metal objects from your pockets, and take out laptops and liquids in allowed volumes from your hand luggage. Be ready for standard procedures and follow the instructions of airport staff.
The choice of seat on the plane depends on your preferences. A window seat (A, F) will give you beautiful views during takeoff and landing. An aisle seat (C, D) allows you to stand up freely without disturbing neighbours. If you want to disembark from the plane among the first, choose seats in the front part of the cabin. For those concerned about turbulence, seats over the wing are the best choice, as shaking is felt least there.
Pay special attention to hand luggage rules. Standardly, it is permitted to carry liquids in containers up to 100 ml, packed in a transparent bag. Sharp objects, weapons, explosives, and flammable substances are prohibited. Always check the exact allowances and restrictions on weight and size of hand luggage on your airline's website, as they may differ.
If you have a connecting flight in Karaganda, follow the "Transit" or "Transfer" signs. Clarify with the airline in advance whether you need to collect your luggage and check it in again. Typically, when flying with a single airline, luggage is transferred automatically. Ensure you have enough time between flights in case of unforeseen delays.
When passing customs control in Kazakhstan, "green" and "red" channel rules apply. If you have no goods to declare, proceed confidently through the "green" channel. If you are carrying amounts exceeding the established limit or goods requiring declaration, your path lies through the "red" channel. We recommend familiarising yourself with the country's customs regulations in advance to avoid misunderstandings.
To save time and money, check in for your flight online and, if possible, travel only with hand luggage. Prices for food and drinks in airports are often higher, so bring an empty water bottle which can be filled after security, and light snacks. For trips to or from the city, consider public transport options or a pre-booked transfer—this can be more economical than a taxi at the airport.
In case of a flight delay or cancellation, first contact your airline representative for information about the new departure time and your rights. Depending on the length of the delay, you may be provided with drinks, meals, or even hotel accommodation. Keep all receipts for necessary expenses—they may be needed to receive compensation from the airline or via travel insurance.