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Northwest Arkansas Regional

About the Airport

Northwest Arkansas Regional. Source: Kupi.com Binoculars

Northwest Arkansas Regional Airport (XNA) is not just an air harbor, but a modern and convenient gateway to the dynamically developing Ozark region in the USA. Despite its relatively compact size, the airport plays a key role, connecting business travelers and tourists with the country's largest cities. For many, the acquaintance with the picturesque hills and thriving cities of Arkansas begins right here. The airport is renowned for its high standards of cleanliness, fast screening procedures, and lack of long queues, making the start of the journey particularly pleasant.

IATA Code XNA
ICAO Code KXNA
City Fayetteville
Distance to centre approx. 30 km
Status International
Passengers per year over 1.9 million (2023)
Popular Airlines American Airlines, Delta Air Lines, United Airlines
Schedule "Northwest Arkansas Regional Airport" Online Flight Board

The main advantage of XNA airport is its strategic location. It serves the entire Northwest Arkansas metropolitan area, including the cities of Bentonville, Rogers, Springdale, and Fayetteville, making it the ideal starting point for exploring the region. This area is known not only for the natural beauty of the Ozark Plateau but also as the location of headquarters for major companies such as Walmart, which attracts many business travelers here.

The airport features modern infrastructure and a thoughtful layout. Travelers appreciate it for its efficiency and comfort. All necessary services are available in the terminal: several cafes and shops, free Wi-Fi throughout the territory, as well as counters of leading car rental companies. Thanks to this, Northwest Arkansas Regional Airport ensures a pleasant and hassle-free start and end to your trip.

Contact Information

Below is the contact information for Northwest Arkansas Regional Airport (XNA), serving Fayetteville and the surrounding areas.

  • Official Website: www.flyxna.com
  • Information Desk Phone: +1 (479) 205-1000
  • Address: 1 Airport Blvd, Bentonville, AR 72712, USA
  • Email: To contact the airport administration, it is recommended to use the contact form on the official website.
  • Social Media: Current information and news can be found on the airport's official pages on Facebook, Instagram, and X (formerly Twitter).
  • Lost Luggage Information: If you left items in the airport terminal, please contact the Lost and Found department at +1 (479) 205-1010. For issues regarding luggage lost during a flight, you should contact your airline directly.
  • Customer Support Contacts: For general inquiries and assistance, you can call the main airport number.

How to Get to the Airport

Getting to Northwest Arkansas Regional Airport (XNA), which serves Fayetteville and neighboring cities, is quite simple, although the choice of transport has its own specifics characteristic of this region of the USA. The main focus here is on car travel, but other options exist.

Car Rental and Private Transport — the most popular and convenient method. The drive from downtown Fayetteville to the airport takes approximately 30–40 minutes depending on traffic conditions. Counters of all major rental companies are present at XNA airport, making it easy to pick up a car upon arrival or return it before departure. This is the ideal option for those planning to actively travel around the picturesque Ozark region. For those arriving in their own vehicle, various types of parking are provided on the airport grounds: Short-Term, Long-Term, and the more budget-friendly Economy Lot.

Taxis, Shuttles, and Ridesharing. If you prefer not to drive, taxis and services like Uber and Lyft are at your service. This is a convenient "door-to-door" method, though it will cost more than other options. The cost of a trip from Fayetteville may vary depending on demand and time of day. Pre-booked shared-ride shuttles are also popular — minibuses that take several passengers to different addresses. This is a more economical alternative to a private taxi.

Public Transport. It is important to note that direct city bus routes to XNA airport are generally absent. Unlike large metropolises, the public transport system in this region is not designed for direct connection with the air terminal. Therefore, travelers relying on a bus should consider alternatives in advance, such as the shuttles mentioned above.

Overall, the choice of transport depends on your budget and plans. For maximum freedom of movement around the region, car rental is best. For a comfortable trip without extra hassle — taxi or Uber. And for those looking for a compromise between price and convenience, a shuttle service will be the optimal solution. Given the location, many travelers also arrive in the region by car from larger transport hubs, such as Tulsa International Airport.

Terminals and Map

Northwest Arkansas Regional Airport (XNA) is a modern and compact airport designed for maximum passenger convenience. Its structure is extremely simple and intuitive, making navigation easy even for those visiting for the first time.

Structure and Terminals

In fact, XNA airport has only one main terminal, which serves all domestic flights. It is a single building divided into several functional zones, so you will not have to worry about transferring between different structures. All processes — from check-in to boarding — take place under one roof.

Map and Navigation

The terminal has a linear and logical layout. On the first floor, there is the Arrivals area with baggage claim belts and car rental counters. On the second floor is the Departures area, including airline check-in counters, the security checkpoint (TSA), and boarding gates.

After passing security control, passengers enter the secure zone, which is divided into two concourses:

  • Concourse A (gates A1-A11)
  • Concourse C (gates C1-C6)

All gates are within a few minutes' walk of each other, making transfers between flights served at XNA very quick. Moving between concourses is done solely on foot.

Processing Time

Thanks to the compact size of the airport, check-in and security screening usually take little time. On standard days, this takes about 20-30 minutes. However, during peak hours (early morning or holidays), waiting times may increase. It is recommended to arrive at the airport at least 90 minutes before a domestic flight departure to complete all formalities without rushing.

Navigation Recommendations

Getting lost in XNA airport is practically impossible. Signs are clear and located everywhere. Simply follow the signs for "Departures" for check-in, "Security Checkpoint" for screening, and to your gate number indicated on your boarding pass. All infrastructure, including cafes, shops, and restrooms, is located in close proximity to the boarding gates.

Airport History

The history of Northwest Arkansas Regional Airport (XNA) is closely linked to the economic boom of the region, which began in the second half of the 20th century. Before its appearance, the main airport was Drake Field in the city of Fayetteville, but its modest size and limited runway capabilities could no longer satisfy growing needs, especially from giants such as Walmart, Tyson Foods, and J.B. Hunt, whose headquarters are located in Northwest Arkansas.

The idea of building a new, more modern airport arose in the early 1990s. Thanks to unique cooperation between local government authorities and private business, the project was successfully implemented. The airport officially opened its doors to passengers on November 1, 1998. This event became a turning point for transport accessibility and the further economic development of the region.

From the very beginning of its existence, XNA exceeded all passenger traffic forecasts. This led to the need for constant expansion and modernization. Already in the first years of operation, projects were launched to increase the number of boarding gates, expand the terminal, and parking zones. In 2011, a major reconstruction was completed, which included a significant expansion of Concourse A, allowing for the service of more flights and airlines. In subsequent years, the runway was also lengthened to accommodate larger aircraft.

One of the interesting facts about the airport lies in its code — XNA. It is not an abbreviation but was chosen from available three-letter IATA codes. Locals sometimes jokingly decipher it as "eXtra Nice Airport". Today, XNA continues to play a key role in the life of the region, serving as an important air gateway for business travelers and tourists wishing to discover the beauties of the state of Arkansas.

Services and Facilities

Northwest Arkansas Regional Airport (XNA) cares about the comfort of its passengers, offering a wide range of services and amenities. In the terminal, you will find several restaurants and cafes where you can have a snack before your flight, enjoy a cup of coffee, or have a full lunch. The menu includes both local cuisine dishes and popular international snacks. Also at your service are shops where you can purchase souvenirs, fresh press, books, and small items necessary for the road.

For those who need to stay connected, free Wi-Fi is available throughout the airport. Numerous charging stations for electronic devices are located in waiting areas and at boarding gates, so you can always recharge your smartphone or laptop. Passengers preferring enhanced comfort can use the services of the business lounge, where one can work or relax in a quiet atmosphere while waiting for a flight.

Other important services are also provided in the terminal. To resolve financial issues, you will easily find ATMs. In case of necessity, passengers can seek first aid at the medical point located in the airport.

XNA Airport pays special attention to passengers with children and travelers with reduced mobility. Special mother and child rooms are equipped for parents with infants. The entire terminal infrastructure, including restrooms, elevators, and ramps, is fully adapted for comfortable movement in wheelchairs.

Business travelers may find the business centers and conference rooms useful, which can be rented for meetings and negotiations. Although there are no hotels directly on the airport grounds, numerous hotels of various price categories are located a few minutes' drive away, many of which offer free transfer for their guests.

Where to Eat

Northwest Arkansas Regional Airport (XNA) offers passengers several convenient dining options capable of satisfying both those rushing to a flight and those who have time for a full meal. Most establishments are located airside, after passing security control, allowing you to have a snack while waiting for boarding.

For those with little time, quick snack points are ideal. At Jammin' Java, you can grab fresh coffee and pastries. The establishment The Hill offers a wide selection of ready-made sandwiches, salads, and snacks in a grab-and-go format. And if you want something hot and familiar, there is always the Auntie Anne's kiosk with its famous pretzels.

If you have time for a more substantial meal, there are several excellent options in the airport. Smokin' Oak Wood-Fired Pizza offers freshly prepared wood-fired pizza and salads — this is a wonderful place for a full lunch or dinner. To experience local flavor, visit the Core Brewing Company. This is an establishment from an Arkansas producer where you can not only sample speciality beverages but also order classic American dishes. This is a great opportunity to touch upon local culture without leaving the terminal.

Regarding dietary restrictions, vegetarians will be able to find suitable options, for example, vegetable pizza or salads. However, the choice for vegans, as well as gluten-free or Halal dishes, may be limited, so it is recommended to clarify information about the ingredients of dishes directly with the staff of the establishment.

Prices in XNA airport establishments can be characterized as moderate, standard for airports in the USA. The operating hours of most cafes and restaurants depend directly on the flight schedule: they open early in the morning for the first flights and work until the departure of the last aircraft, so you will always be able to find a place to eat.

Travel Tips

To make your journey through Northwest Arkansas Regional Airport go as smoothly as possible, use these helpful tips. This airport serves the city of Fayetteville and the entire Northwest Arkansas region in the USA, and advance preparation will help avoid unnecessary stress.

Arrival Time and Check-in: It is recommended to arrive at the airport at least 2 hours before a domestic flight departure. This will give you enough time for parking, baggage drop, passing security control, and boarding the flight without rushing. To save time, complete online check-in on your airline's website and save the boarding pass on your phone.

Passing Security Control (TSA): Be prepared to present your boarding pass and identification. Liquids in carry-on luggage must be in containers no larger than 100 ml (3.4 oz) and packed in a single transparent bag. You may be asked to remove laptops and other large electronics from your bag, as well as take off outerwear and shoes.

Seat Selection on the Plane: If the airline allows you to choose a seat in advance, consider your preferences. A window seat offers beautiful views during takeoff and landing, while an aisle seat provides more legroom and the ability to stand up freely.

Carry-on Luggage: Besides restrictions on liquids, ensure that there are no prohibited items in your carry-on luggage, such as sharp objects, weapons, and flammable substances. Always check current rules on the Transportation Security Administration (TSA) website and your airline's carry-on baggage allowance.

Connections and Customs: If you have a connecting flight, clarify whether you need to collect and re-check luggage at the intermediate airport. For international flights arriving in the USA, you will have to pass customs and border control. Fill out all necessary declarations in advance (often this can be done electronically) and be ready to answer the officer's questions about the purpose of your trip.

Saving Time and Money: Book parking at the airport online — this is often cheaper. Take an empty water bottle with you to fill it after passing security control, and light snacks so as not to spend money at high prices while waiting for the flight.

In Case of Flight Delay: First of all, contact your airline representative to find out about the flight status and rebooking options. Clarify whether the airline provides vouchers for meals or hotel accommodation during long delays. Use the free Wi-Fi at the airport to stay in touch and monitor updates.

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