Peoria International Airport

If you have questions or need assistance during your stay at Peoria International Airport (PIA), please use the following contact information. Airport staff are always ready to assist travelers.

• Official Website: You can find the most complete and up-to-date information on flights, services, and airport regulations at www.flypia.com.

• Helpline Phone: For immediate information and consultations, you can call: (309) 697-8272.

• Airport Address: 6100 W. Everett M. Dirksen Parkway, Peoria, IL 61607, USA.

• Email: A direct email address for general inquiries is not provided, but you can use the feedback form in the "Contact Us" section on the official website.

• Social Media: Follow airport news and updates on its official Facebook page.

• Lost and Found: If you have lost items within the airport terminal, contact the Lost and Found office at (309) 697-8272, ext. 110. In case of lost luggage or personal items on board the aircraft, you must contact your airline directly.

• Passenger Support Contacts: For general questions related to service at the airport, you can contact the main helpline number.

Getting to Peoria International Airport (PIA) from the city center of Peoria and its surroundings is quite simple, as the airport is located just a 10–15 minute drive away. Travelers can choose from several convenient methods depending on their budget, amount of luggage, and personal preferences. The USA is generally a car-oriented country, and this region is no exception, although public transport options are available.

Public Transport is the most economical way to get to the airport. The bus company CityLink (Greater Peoria Mass Transit District) operates route No. 13, which goes to the airport. This is an excellent option for those traveling light. Be sure to check the current schedule on the CityLink website, as the frequency of trips may change depending on the day of the week and time of day. The fare is usually very affordable.

Taxis and Rideshare Services, such as Uber and Lyft, are a popular and convenient choice. A trip from the city center will take about 10–15 minutes. This is particularly convenient if you have a lot of luggage or are traveling in a group. The cost of a taxi ride is usually around 20–30 USD, while rideshare prices may vary. You can order a car via a mobile app or by phone.

Car Rental or Personal Transport is the most flexible way to get around. If you have rented a car for travel around the region, you can easily return it at one of the rental company offices right at the airport. The airport is conveniently located near major highways, making the trip by personal car quick and simple. For those arriving in their own car, various parking options are provided at the airport. Both short-term and long-term parking zones are available, located in immediate proximity to the terminal. The cost depends on the duration of parking.

Your journey through Peoria International Airport (PIA) begins with comfort and simplicity, as its structure is designed for passenger convenience. The airport consists of a single modern terminal that handles all flights — both departures and arrivals. This makes navigation incredibly simple and eliminates the need for long walks or using shuttles between different buildings.

The terminal layout is intuitive and divided into two main levels. The Ground Floor is the arrivals area. Here you will find baggage claim carousels, car rental counters, as well as the exit to taxis and other ground transportation. The Second Floor is dedicated entirely to departures. Here you will find airline check-in counters, the security checkpoint, and boarding gates.

Since all operations are concentrated in one building, moving between zones takes minimal time. After completing check-in on the second floor, you proceed immediately to the single security checkpoint, beyond which lies the secure area with waiting lounges and gates. Inside the terminal, passengers have access to cafes, souvenir shops, free Wi-Fi, and comfortable rest areas, allowing for a pleasant time while waiting for a flight.

One of the main advantages of Peoria Airport is the speed of completing all formalities. Flight check-in and security screening usually proceed quickly, without the long queues characteristic of large hubs. Nevertheless, it is recommended to arrive at the airport approximately 90 minutes before a domestic flight departure to check in luggage and pass through all procedures without rushing. Navigation through the terminal will not cause difficulties: follow the clear signs that will guide you from the entrance to the required gate.

The history of Peoria International Airport (PIA) is a journey from a modest municipal airfield to the modern aerial gateway of Central Illinois. The airport was officially opened in 1932 and initially served as a base for the first airmail and passenger flights in the region, playing a key role in the development of local infrastructure.

An important stage in the airport's history was the World War II period, when it was used by the US Air Force as a training base. This military connection has been preserved after the war: the 182nd Airlift Wing of the Illinois Air National Guard is based on the airport territory to this day, highlighting its strategic importance.

A real breakthrough in the airport's development occurred in the 21st century. In 2008, the airport was named after General Wayne Downing, a native of Peoria, and it received international status. This event became a catalyst for large-scale modernization. The old terminal, which had served for decades, no longer met modern requirements. In 2011, a completely new passenger terminal was grandly opened, designed with future expansions in mind. This modern building significantly increased passenger comfort and flight service efficiency.

One interesting fact from the airport's history is that the decision to build a new terminal was made not only to improve service but also to attract new airlines and expand the route network. Today, Peoria Airport is not just a transport hub, but a symbol of the city's growth and ambitions, successfully combining its rich history with aspirations for the future.

Peoria International Airport (PIA) offers passengers all necessary services for a comfortable wait for their flight. Whether you are traveling for business or leisure, here you will find amenities that will make your stay pleasant.

Various dining outlets are located within the terminal: from cozy cafes where you can have a quick snack and coffee, to restaurants offering full meals. Shops are also open where you can purchase souvenirs, press, and travel essentials. Free Wi-Fi is available for all passengers, and numerous charging stations for electronic devices will allow you to always stay connected.

The airport features comfortable waiting lounges, and ATMs are provided for cash withdrawals. In emergencies or if first aid is required, you should immediately contact any airport staff member.

The airport cares for passengers with special needs. Mother and child rooms are equipped for travelers with children. A barrier-free environment has been created for passengers with disabilities: ramps, special elevators, and restrooms are available. Assistance services can be requested in advance if necessary.

If you need to rest between flights, several hotels of various price categories are located in the immediate vicinity of the airport. For business travelers, business center services and small conference rooms for meetings may be available.

When planning a departure from Peoria International Airport (PIA), it is important to understand that the choice of dining establishments here is quite limited. While you will be able to find a place for a snack or lunch, do not expect the variety characteristic of large international hubs.

Almost all dining options are concentrated in one main establishment located in the departure area after passing security control (airside). This is a grill-style restaurant that offers both full meals and quick bites. It is a convenient option if you have time before boarding.

The establishment's menu typically includes American classics: burgers, sandwiches, salads, and various appetizers. Here you can also order coffee, refreshing beverages, or other drinks. If you are in a hurry, you can take drinks and packaged snacks with you. In the public area before screening (landside), the choice is usually limited to vending machines.

Passengers with special dietary requirements should be prepared for limited options. Vegetarians might find a meat-free salad or sandwich, but choices for vegans, as well as gluten-free or Halal options, are likely to be unavailable. It is recommended to check ingredients with staff or carry your own snacks. Prices at the airport are generally higher than the city average.

The restaurant's operating hours depend directly on the flight schedule: it opens early in the morning and operates until the departure of the last evening flight. For the most up-to-date information on available dishes and the exact schedule, it is best to visit the official PIA airport website directly before your trip.

Planning a trip through Peoria International Airport (PIA) can be simple and convenient if you know a few useful tips. This airport in the USA is smaller than major hubs, making it more comfortable to navigate. Here are a few recommendations to help you on your journey.

Arrival Time and Check-in: For domestic flights, it is recommended to arrive at the airport 90 minutes before departure. During peak seasons or holidays, it is better to add another 30 minutes. To save time, complete online check-in for your flight in advance and save the boarding pass on your phone. Check-in and baggage drop counters usually operate without large queues, but it is better not to risk it.

Passing Security and Choosing a Seat: The TSA security checkpoint here operates as standard. Prepare documents in advance and place large electronic devices (laptops, tablets) in a separate tray. Liquids must be in containers up to 100 ml and packed in a transparent bag. When choosing a seat on the plane, remember: by the window — for views, by the aisle — for freedom of movement, in the front of the cabin — for quick disembarkation.

Hand Luggage: Sharp objects (knives, scissors with blades longer than 10 cm), flammable substances, and weapons are prohibited in hand luggage. You are allowed to carry food (except liquids) and an empty water bottle, which can be filled after passing security to save on drinks.

Passengers with Connections: Peoria Airport is rarely used as a transit hub. However, if you have a connection at another, larger airport after departing from Peoria, study its map in advance. Find out if you need to change terminals, and allow enough time between flights — at least 1-1.5 hours for domestic connections.

Customs Control: When arriving on an international flight, you will have to pass customs and passport control. You must fill out a declaration (often electronically) and be ready to answer the officer's questions about the purpose of your trip. Customs control is not required for domestic flights.

Saving Time and Money: Book airport parking online — it may be cheaper. Bring a portable charger so as not to depend on available outlets. Compare prices for taxis and shuttles with car-hailing apps to choose the most profitable option to get to or from the city.

In Case of Flight Delay: If your flight is delayed, first contact your airline representative for information on the new departure time and possible options (for example, rebooking or compensation). Peoria Airport has free Wi-Fi, cafes, and comfortable waiting areas where you can spend time until departure.