Portland International Airport

Welcome to Portland International Airport (PDX) — not merely a transport hub, but a true gateway to the unique atmosphere of the US Pacific Northwest. As soon as you step off the plane, you will feel the spirit of Oregon thanks to the airport's celebrated design, which frequently wins prestigious awards and recognition from travellers. This is a place where modern technology harmoniously blends with nature and local colour, offering guests much more than just a wait for their flight. The airport serves the Portland metropolitan area, including the neighbouring city of Vancouver (Washington State), located on the other side of the Columbia River.

Portland Airport is renowned for its thoughtful infrastructure and passenger convenience. All key information about it is presented below.

Portland International Airport is more than just a place for departures and arrivals. Following a massive renovation completed in 2024, its main pride has become the unique undulating roof, crafted from timber sourced from Oregon forests. This architectural feature creates the sensation of walking under a canopy of trees and reflects the region's commitment to ecology. Inside the terminal, there are cosy relaxation zones with live plants, numerous shops featuring local brands, and restaurants offering regional cuisine.

For the convenience of passengers, the airport offers a multitude of services: from art exhibitions and live music to a small cinema showing short films by local directors. You can reach the centre of Portland in just 40 minutes via the MAX Red Line light rail, with a station located right at the terminal building. Thanks to its atmosphere, convenience, and attention to detail, PDX leaves travellers with warm memories and is rightfully considered one of the best airports in the USA.

Below is the essential contact information for Portland International Airport (PDX), which will help you plan your trip and promptly resolve any questions that may arise.

• Official Website: All current information, including flight schedules, parking status, and services, can be found at www.flypdx.com.
• Help Desk Phone: For enquiries, a 24-hour number is available at +1 503-460-4234, as well as a toll-free line for calls from the USA and Canada at 1-877-739-4636.
• Airport Address: 7000 NE Airport Way, Portland, Oregon 97218, USA.
• Email: The airport does not provide a public email address. For communication, it is recommended to use the special contact form on the official website.
• Social Media: Follow the latest news and updates on the airport's official pages on Facebook, X (formerly Twitter), and Instagram using the username @flypdx.
• Lost Luggage Information: For items lost within the terminal (excluding TSA checkpoints), please contact the Lost and Found office at +1 503-460-4272. If your items were lost on board the aircraft, please contact your airline directly.
• Customer Support Contacts: For general information and assistance, you can contact the help desk via phone or speak to staff at the information counters directly within the airport building.

Getting to Portland International Airport (PDX) is a fairly simple task, thanks to a well-thought-out transport system serving both Portland itself and the neighbouring city of Vancouver in the USA. Although the airport is physically located in the state of Oregon, it serves as the main transport hub for the entire region. Depending on your budget, time, and preferences, you can choose one of several convenient methods.

The most popular and economical way to get to the airport from downtown Portland is the MAX Light Rail. Trains on the Red Line run directly from the city centre to the terminal. The journey takes approximately 38-40 minutes and is predictable in terms of time, as it does not depend on traffic jams. The station is located right by the baggage claim hall, making this option very convenient. For travellers from Vancouver, you can drive to one of the Park & Ride lots on the MAX line and continue your journey by tram.

For those who value comfort and are travelling with large luggage, taxis or rideshare services (such as Uber and Lyft) will be an excellent choice. A car ride from downtown Portland will take 20-30 minutes excluding traffic. The cost will vary depending on demand and time of day, but typically ranges from $35-50. When travelling from Vancouver, time and cost may increase due to the need to cross the bridge over the Columbia River, where congestion often occurs.

Driving to the airport in a private car is also a convenient option, especially if you are travelling with family or a group. Portland International Airport offers several types of parking: Short-Term Parking, located next to the terminal and ideal for dropping off/picking up passengers, Long-Term Parking, and Economy Parking. Economy parking is the most budget-friendly option for long trips, with free shuttles running to the terminal 24/7.

If you have rented a car, it can be easily returned directly at the airport. All major rental companies have their counters and parking lots in a dedicated rental centre. Additionally, many hotels in Portland and Vancouver offer shuttle services for their guests. Although PDX serves most destinations, for some long-haul international flights, travellers sometimes consider the larger Seattle-Tacoma International Airport, located a few hours' drive to the north.

Portland International Airport (PDX) has a simple and clear structure that is highly appreciated by travellers. In fact, it is one large terminal divided into two main sections: South and North. In the central hall, located before the security zone, you will find airline check-in counters and the baggage claim area on the lower level. This layout makes navigation intuitive even for those visiting for the first time.

Four passenger concourses (gate areas) extend from the main building: Concourses B and C serve flights on the south side, while Concourses D and E serve the north side. The south side primarily hosts Alaska Airlines and American Airlines, while the north side serves United, Southwest, Delta, and most international carriers. Before travelling, it is always useful to check which concourse your flight departs from to plan your route inside the building.

Navigation at PDX is simplified to the maximum. The departure zone (check-in and security) is on the upper floor, while the arrival zone (baggage claim) is on the lower floor. After passing through the unified central security checkpoint, passengers enter a spacious secure area. An important feature is the internal connector that links the northern and southern concourses. This allows you to move freely between all gates without leaving the secure zone, which is very convenient for transfers or if you wish to visit shops and restaurants in another part of the airport.

Portland Airport is famous for its atmosphere and focus on local brands. In the concourses, you will find numerous shops, cafes, and restaurants representing the best Oregon has to offer — from local specialities to unique souvenirs. This creates the feeling of walking along a cosy city street rather than waiting in a standard airport. Furthermore, there is no sales tax in the state of Oregon, making shopping here particularly pleasant.

Despite PDX being considered one of the most efficient airports in the USA, it is worth allocating standard time for check-in and security: about 2 hours for domestic flights and at least 3 hours for international ones. During peak hours, queues may be longer. To orient yourself easily, simply follow the numerous signs. Check your boarding gate number in advance, and you will have enough time to enjoy the unique atmosphere of Portland Airport.

Although Portland International Airport (PDX) is territorially located in Portland, Oregon, it is a key transport hub for the entire region, including the neighbouring city of Vancouver in Washington State, USA. The history of this famous airport began in the 1930s when the Port of Portland purchased a plot of land for construction. The official opening, then under the name Portland-Columbia Airport, took place on 13 October 1940. Initially, it was a small airfield built on reclaimed lands by the Columbia River.

The airport received a significant boost in development during World War II when it was used by the US Air Force for military needs. After the war, in 1951, it was renamed Portland International Airport, reflecting its growing importance. A key stage was the opening of a new terminal in 1959. This terminal, located on the opposite side from the original one, laid the foundation for the modern building we see today.

In the 1980s and 1990s, a massive reconstruction took place, giving the airport its recognisable look. The famous undulating glass roof was added over the check-in and baggage claim areas, and passenger concourses were expanded. These changes not only increased capacity but also created a bright and welcoming space that travellers have come to love.

PDX has repeatedly been recognised as the Best Airport in the USA by authoritative travel publications. This achievement is the result of constant modernisation and special attention to passenger comfort. One of the latest major projects is the "PDX Next" programme, within which an impressive new timber roof is being erected, highlighting the region's connection with nature. Additionally, the airport is famous for its tax-free shopping and restaurants offering produce from local farmers.

Among the interesting facts from PDX's history is its legendary carpet with a teal pattern. It became a true symbol of Portland, and when it was replaced in 2015, the old covering was turned into souvenirs and even became a cultural phenomenon. Since 2001, the airport has been directly linked to downtown Portland by the MAX light rail line, making it one of the most convenient and accessible airports in the country.

Portland International Airport (PDX) offers passengers a wide range of services, making the wait for flights comfortable and pleasant. The airport is renowned for its shops, cafes, and restaurants, many of which represent the best local brands of Oregon. Dining options vary from world-famous chains to unique establishments featuring farm produce and local specialities. Here you can find souvenirs, books, clothing, and much more.

For those who wish to stay connected or work, free Wi-Fi is available throughout the terminal. Numerous charging stations for mobile devices with sockets and USB ports are located in waiting areas near the boarding gates. For more comfortable rest, you can use the services of premium lounges, including those of major airlines, where snacks, beverages, and a quiet space for work or relaxation are offered.

PDX provides all necessary services for travellers. You will find ATMs and currency exchange points for handling financial matters. If necessary, passengers can seek medical assistance at dedicated points. For families with small children, nursing rooms and play areas are equipped. Passengers with reduced mobility are provided with a full range of services, including assistance in moving around the terminal, adapted restrooms, and parking spaces.

For business travellers, business centres and conference rooms are available at the airport, which can be rented for meetings or negotiations. If you need rest before or after a flight, several hotels are located right on the airport grounds and in the immediate vicinity, offering comfortable accommodation and, typically, free transfers to the terminals.

Portland International Airport (PDX) is deservedly famous for its gastronomic scene, which reflects the culinary diversity of the city itself. Unlike many other airports, PDX adheres to a "street pricing" policy, meaning that the cost of food and drinks here does not differ from prices in city establishments of the same chains. This makes a snack or a full meal while waiting for a flight not only delicious but also affordable.

Most of the best restaurants, cafes, and dining spots are located airside, that is, after passing security control. In the pre-security zone (landside), the choice is more limited, so it is recommended to pass through security in advance to fully enjoy all the possibilities. After security control, all halls and establishments are connected, so you can move freely between them.

For a quick snack and coffee: If you are short on time, PDX offers many excellent options. Portland is a coffee capital, and at the airport, you will find branches of famous local coffee houses where you can grab a superb espresso or latte. Also, look out for spots with artisan doughnuts or fresh pastries. Such cafes and kiosks operate from early morning until late evening, perfectly adapting to the flight schedule.

For a full lunch or dinner: If time permits, you can enjoy a full meal at the airport. PDX is known for its dining establishments and gastropubs offering a wide selection of local beverages and dishes of Pacific Northwest cuisine. Here you can try burgers with local beef, fresh salads, or salmon dishes. Many restaurants offer a cosy atmosphere for a leisurely meal. The price range is average, comparable to a good city cafe.

Special Dietary Preferences: Portland is known for its attention to various diets, and the airport is no exception. In most restaurants and cafes, you will easily find vegetarian, vegan, and gluten-free dishes. Menus usually contain corresponding markings, and staff are ready to help with the choice. Finding Halal or Kosher dishes might be more challenging, so it is recommended to opt for vegetarian or seafood options.

Planning a trip through Portland International Airport (PDX), which serves the metropolitan area including the city of Vancouver in the USA, will be easier if you consider some details in advance. Following a few simple rules will help save time, nerves, and even money, making the start of your journey as comfortable as possible.

Arrival Time and Check-in: It is recommended to arrive at the airport at least 2 hours before departure for domestic flights and 3 hours for international ones. This will give you enough time for check-in, baggage drop, and passing security control without rushing. To save time, check in online in advance and save the boarding pass on your phone. Travellers flying frequently within the USA may consider the `TSA PreCheck` programme, which significantly speeds up screening.

Security Control and Hand Luggage: When passing through security, be prepared to remove laptops and other large electronics from your hand luggage. All liquids, gels, and aerosols must be in containers of no more than 100 ml (3.4 oz) and packed in a single transparent bag. It is forbidden to carry sharp objects, weapons, and flammable substances in hand luggage. Always check current rules on the Transportation Security Administration (TSA) website before your trip.

Seat Selection and In-flight Comfort: When booking or checking in online, try to choose a seat that suits your preferences: by the window for beautiful views, or by the aisle for more legroom and freedom of movement. For long flights, take a neck pillow, headphones, and a portable charger for gadgets with you.

Connections and Customs: PDX is a convenient airport for transfers thanks to its thoughtful layout. If you have a connecting flight, study the terminal map in advance to quickly find the necessary gate. For international flights, you will have to undergo customs and border control. Have your passport, visa, and completed customs declaration ready. Answer the officer's questions honestly and declare all necessary goods.

Savings and Unforeseen Situations: To save money, book parking online if you are driving to the airport. Bring an empty reusable water bottle with you — there are stations for refilling it in the terminals. In case of a flight delay, contact your airline representative for information and possible meal vouchers. Portland Airport is famous for its excellent selection of local cafes and shops, so even waiting can become a pleasant part of the journey.