— My surname has changed after marriage or divorce, can I use a ticket with my old surname?

The data on the ticket and in the passport you present at the airport must be identical.

✔ Some airlines allow reissuing a ticket with a new surname. Send us a scan or photo of your new passport and marriage (divorce) certificate, where the fact of surname change is indicated, — and we will make a request to the airline.

If the reissuance is approved, you will need to pay an airline penalty and Kupibilet service fee. The minimum cost of such a correction (excluding the penalty) is 1700 RUB.

If the new passport has already been issued, send a request on the order page for ticket data correction.

— What if I don't have a new passport yet?

✔ If you have just received a marriage (divorce) certificate with a new surname, you have 30 days to replace your internal Russian passport. During this time, you can book tickets and make domestic flights using your old document. However, if you submit your passport for replacement, you will be issued a temporary identity document with a photo for the period of new passport production, and the ticket will need to be reissued to match it. 

✔ Domestic flights within Russia can be made using either an internal Russian passport or an international passport. If you have a valid international passport with your old surname, you can reissue the ticket to match it. If the full name on the ticket and in the international passport match, only the passport number and validity period will need to be changed, which is more cost-effective than correcting the full name. We have written more about changing the passport number on a ticket in this article.

— Can I use an international passport with my old surname for an international flight?

✔ Officially — no. If an international passport is required for your international flight, you must manage to obtain a document with your new surname before the trip.

Many travelers report that they manage to use their international passport throughout its validity period, even if the surname in it no longer corresponds to reality. However, by law, you may be denied passage at passport control if an inconsistency is noticed. Furthermore, it is impossible to obtain a visa with an international passport bearing a previous surname.

Have doubts and need more detailed advice specifically for your case? Contact the internal affairs authorities, and they will help you understand which document actions are essential now and which can be postponed until your return from the trip.