If the flight cancellation is confirmed, you can request an alternative flight or a refund for the ticket.

Confirmation of flight cancellation includes:

✔ a message from Kupibilet or the airline stating that the flight is canceled;

✔ a cancellation notification on the airline's website — for example, on the flight schedule page or the departure board.

After a flight cancellation, you can rebook to another flight with the same airline on the same route, and if there are no suitable flights, you can request a ticket refund.

You can send a request to the Customer Care Service for a forced exchange or ticket refund on the order page.