APG Airlines

APG Airlines is a unique French carrier that bridges the gap between commercial scheduled flights and the exclusivity of private aviation. Based in the heart of Europe's aerospace industry, this boutique airline offers a distinct "business class" experience on its domestic routes within France. While it operates a specialized network, primarily connecting key industrial hubs, it is widely recognized for its high standards of comfort, personalized service, and its pivotal role within the global APG Network.

Travelers choosing APG Airlines enjoy a range of premium benefits designed to make air travel seamless and enjoyable. The airline specializes in providing a VIP experience accessible to scheduled passengers, ensuring that every journey feels special.

Key Features and Advantages:

• Exclusive Fleet: The airline operates the Beechcraft King Air 350i, a high-performance turboprop aircraft. With a cabin configuration designed for just 7 to 8 passengers, it offers the privacy and comfort typically associated with private jet charters.
• Efficiency and Speed: One of the carrier's main selling points is the rapid ground handling. Passengers can enjoy streamlined check-in procedures at Toulouse and Lorient, often allowing for arrival at the airport just 20 to 30 minutes before departure.
• Premium Service: The onboard experience is tailored to business travelers and discerning tourists, featuring comfortable leather seating and attentive service that is impossible to match on larger commercial aircraft.
• Global Connectivity: Although its physical route network is concentrated in France, APG Airlines is part of the wider APG Network. This allows it to serve as a validating carrier for hundreds of airlines worldwide, facilitating complex interline itineraries for global travelers.

Safety and reliability are at the core of the company's mission. Operating under a full French Air Operator Certificate (AOC), APG Airlines adheres to the rigorous safety standards of the European Aviation Safety Agency (EASA). This commitment to operational excellence ensures that passengers can relax with total peace of mind while traveling between the pink city of Toulouse and the maritime gateways of Brittany.

Contacting APG Airlines in the United Arab Emirates

For travelers in the United Arab Emirates, APG Airlines is represented by the APG Network, which manages local customer service and ticketing. While the airline's headquarters and flight operations are based in France, you can access support for bookings, ticket changes, and inquiries through their dedicated General Sales Agent (GSA) partner in Dubai. This ensures that UAE-based passengers have access to assistance within their local time zone.

Official Website: www.apg-airlines.com

Contact Information

• Official Website: www.apg-airlines.com (Global)
• Local Customer Service (UAE): +971 4 352 0000
• International Helpdesk (English/French): +33 1 53 77 13 25
• Ticket Booking: Available via the local UAE phone number or through local travel agencies connected to the APG Network.
• Online Support: Passengers can submit queries directly to the UAE office via the "Contact Us" form on the APG Network website.

Local Office in the UAE

APG Airlines is represented in the region by Al Rais Travel & Shipping Agencies, which acts as the local office for the APG Network. You can visit or contact them for direct assistance.

• Address: Office #144, Block B, Dubai Airport Freezone (DAFZA), Dubai, United Arab Emirates.

Extended Support & Hours

If you cannot reach the local office or require assistance outside of UAE business hours, the Central Helpdesk in France offers extended support:

• English & Spanish Support: 7 days a week, 06:00 AM – 10:00 PM (Paris Time).
• French Support: Monday to Friday, 09:00 AM – 06:00 PM (Paris Time).

Social Media

Stay updated with the latest news and announcements through the APG Network's global channels:

• LinkedIn: APG Network
• Facebook: APG Network

Baggage Information

Traveling with APG Airlines offers a unique "private jet" style experience, but it is important to remember that the carrier operates smaller Beechcraft 350i aircraft. As a result, baggage compartments are more limited than on standard commercial airliners. To ensure a smooth departure from Toulouse or other airports, passengers are strictly advised to adhere to the specified weight and size limits.

Despite the boutique nature of the aircraft, the airline includes a baggage allowance designed to accommodate the needs of business travelers and weekend tourists alike. Adhering to these rules helps maintain the aircraft's weight and balance for a safe and efficient flight.

Carry-On Baggage Allowance

Due to the compact cabin size of the King Air 350i, overhead bin space is not available. Cabin baggage must be limited to essential items that can be easily stowed or handled by the crew. Passengers are entitled to the following:

• Number of Items: 1 piece of hand luggage per passenger.
• Maximum Weight: Up to 6 kg (approximately 13 lbs).
• Dimensions: Maximum dimensions of 55 cm x 35 cm x 25 cm.
• Placement: Hand luggage is typically stored in a specific compartment accessible during the flight or placed near the seat, depending on crew instructions.

Checked Baggage Allowance

APG Airlines provides a complimentary checked baggage allowance, ensuring you can bring what you need for your trip. The standard allowance is generous relative to the aircraft size:

• Weight Limit: Up to 20 kg (approximately 44 lbs) per passenger.
• Dimensions: Linear dimensions (Length + Width + Height) should not exceed 158 cm.

If your luggage exceeds these limits, it may not be accepted due to the strict payload restrictions of the aircraft. It is crucial to weigh your bags before arriving at the airport.

Excess Baggage and Fees

Because space is at a premium on these flights, excess baggage is not always guaranteed to travel on the same flight as the passenger. The following rules apply:

• Availability: Transport of excess baggage is subject to available payload and space in the hold. The captain has the final authority to accept or refuse extra luggage for safety reasons.
• Fees: Additional charges apply for weight exceeding the 20 kg allowance. These fees are typically collected at the airport check-in counter.
• Pre-authorization: If you know you will be traveling with heavy luggage, it is highly recommended to contact the airline or your travel agent in advance to check availability.

Special Items and Sports Equipment

Transporting special items such as golf clubs, musical instruments, or other sports equipment requires special attention due to the limited cargo hold shape and size.

• Advance Notice: You must inform the airline at least 48 hours before departure if you intend to bring bulky items.
• Approval: Carriage is subject to prior approval. If the item fits within the weight allowance and physical dimensions of the cargo hold, it may be accepted.
• Fees: Specific handling fees may apply depending on the nature of the equipment.

Restricted and Prohibited Items

Safety is paramount. Passengers must not pack dangerous goods in either carry-on or checked luggage. Prohibited items include:

• Explosives and Flammables: Fireworks, flares, paints, and lighter fuel.
• Compressed Gases: Aerosols (except for toiletries in limited quantities), gas cylinders, and camping stoves.
• Lithium Batteries: Loose lithium batteries must be carried in the cabin, not in checked luggage. Smart bags with non-removable batteries are generally prohibited.
• Sharp Objects: Knives, scissors, and tools must be packed in checked luggage only.

Tips for Packing Efficiently

To make your journey with APG Airlines as comfortable as possible, consider these packing tips:

• Use Soft-Sided Bags: Soft duffel bags or flexible suitcases are much easier to fit into the cargo hold of small aircraft compared to hard-shell cases.
• Keep Essentials Close: Since you may not have overhead access, keep your travel documents, medication, and valuables in a small personal item (like a laptop bag or purse) that stays with you.
• Travel Light: Given the quick turnover and "business class" efficiency at airports like Lorient, traveling with less luggage allows you to breeze through the terminal and board quickly.

Pet Travel Guide

APG Airlines understands that pets are often considered part of the family and strives to accommodate them on their exclusive flights between Toulouse and Lorient. However, due to the specific configuration of the Beechcraft 350i aircraft used for these routes, space is significantly more restricted than on standard commercial airliners. The airline enforces strict regulations to ensure the safety and comfort of all passengers and animals on board.

Transport in the Cabin

This is the most common and recommended method for transporting pets on APG Airlines. Small animals are welcome in the cabin, provided they meet the airline's specific size and weight criteria.

• Allowed Pets: This service is primarily available for cats and small dogs.
• Weight Limit: The total weight of the animal, combined with its carrier, must not exceed 8 kg.
• Carrier Requirements: Pets must remain in an approved carrier throughout the flight. Soft-sided bags are strongly recommended as they are more flexible and easier to stow under the seat. The maximum recommended dimensions are approximately 40 x 30 x 20 cm.
• Booking: Space for pets in the cabin is strictly limited per flight. You must notify the airline at the time of booking to reserve a spot for your animal.

Transport in the Hold (Checked Baggage)

Transporting animals in the aircraft hold is subject to severe operational limitations on the Beechcraft 350i. Unlike larger jets, the cargo hold space is very compact, and temperature control can vary.

Important Considerations:

• Space Availability: Acceptance of pets in the hold is never guaranteed and depends entirely on the available space and total payload of the specific flight.
• Crate Standards: If accepted, pets must travel in an IATA-approved rigid plastic or fiberglass crate that is well-ventilated and secure. The animal must be able to stand, turn around, and lie down comfortably.
• Weather Restrictions: For safety reasons, the airline may refuse to transport animals in the hold if weather conditions at departure or arrival are considered too extreme (excessive heat or cold).

Passengers are strongly advised to have a backup plan or consult with the airline well in advance if they intend to transport a pet in the hold, as refusal at the airport is possible for safety reasons.

Cargo Services

For larger animals that cannot be accommodated in the cabin or the limited baggage hold, transport via air cargo is the standard industry solution. However, given the specific fleet used by APG Airlines, this option may require coordination with specialized pet shippers or handling through different logistical channels. You must contact the airline's cargo department directly to discuss feasibility and requirements.

Required Documentation

To travel with a pet, you must present valid health and identification documents. Failure to provide these will result in travel being denied.

• Pet Passport: A valid EU pet passport or recognized equivalent.
• Identification: The animal must be identified by a microchip (ISO 11784/11785 compliant) or a clearly readable tattoo (if applied before July 2011).
• Vaccinations: Proof of up-to-date vaccinations, particularly against rabies, administered at least 21 days prior to departure.
• Health Certificate: A recent clinical examination certificate issued by a veterinarian may also be required depending on current regulations.

Service Fees

A fee is charged for transporting pets, which varies depending on whether the animal travels in the cabin or the hold. These fees are generally payable at the airport service desk during check-in. We recommend verifying the current rates with APG Airlines or your travel agent when booking your ticket.

Restrictions and Safety

For the safety of the animal and passengers, certain restrictions apply:

• Snub-Nosed Breeds: Brachycephalic cats and dogs (such as Pugs, Bulldogs, and Persian cats) are at higher risk of respiratory issues during air travel. Their transport in the hold may be restricted or prohibited.
• Exotic Animals: Rodents, reptiles, and other exotic pets are generally not permitted in the cabin.
• Service Animals: Recognized service dogs assisting passengers with disabilities are typically accepted in the cabin without a fee, subject to prior notification and safety compliance.

Note: Operational rules for pet travel can change based on flight conditions. Always contact APG Airlines directly before your trip to confirm that your pet can be accommodated on your specific travel date.

Loyalty and Frequent Flyer Information

Currently, APG Airlines does not operate a traditional loyalty program or frequent flyer scheme known by a specific name. Instead of offering a points-based system, the carrier focuses on delivering a "private aviation" experience where every passenger receives top-tier treatment and premium benefits as a standard part of their ticket.

Membership Tiers

Since the airline operates a specialized boutique service without separate cabin classes, there are no tiered levels (such as Silver, Gold, or Platinum). Every traveler effectively enjoys "Elite" status benefits:

• All-Inclusive VIP: Every passenger enjoys the highest level of service, including premium leather seating and executive amenities.
• Priority Services: "Fast track" benefits are standard, with rapid check-in and boarding procedures at Toulouse and Lorient.
• Luggage Handling: Complimentary baggage allowance and specialized handling are included for all guests.

Earning Miles and Points

As an independent niche carrier, APG Airlines does not issue earnable miles for its flights.

• Flights: Mileage accrual is not available on the airline's domestic routes.
• Partners: There are currently no direct partnerships with hotels or car rental agencies for earning points.
• Credit Cards: The airline does not have a co-branded credit card for everyday earnings.

Redeeming Miles

Because there is no mileage currency, traditional redemption options are not applicable.

• Award Flights: Tickets must be purchased directly; award seats cannot be booked with points.
• Upgrades: Not applicable, as the aircraft features a single, premium-configured cabin.
• Partner Rewards: No cross-redemption options exist with other loyalty programs.

Alliance Membership

APG Airlines is not a member of the three major global airline alliances (Star Alliance, SkyTeam, or oneworld), but it plays a unique role in the industry:

• APG Network: It serves as the platform for the global APG Network, facilitating interline e-ticketing for over 100 airlines.
• Interline Partners: While you won't earn miles, the airline's systems allow for seamless connections with virtually any airline worldwide on a single ticket.

How to Join

There is no registration required to enjoy the airline's premium services. All benefits are automatically granted to every passenger upon booking a ticket.

Services and Comfort on Board

Flying with APG Airlines is a distinct departure from the typical commercial airline experience. Designed to emulate the exclusivity of private aviation, the carrier focuses on quality rather than quantity. With a capacity of just a few passengers per flight, the service is highly personalized, ensuring a calm and sophisticated atmosphere from takeoff at Toulouse to landing at your destination.

Service Classes: A Single VIP Standard

Unlike traditional carriers that separate passengers into Economy, Business, and First Class, APG Airlines operates a single-class premium cabin. Every ticket purchased grants you access to the highest level of service available on the aircraft. This "all-business" approach means there are no curtains dividing the cabin and no disparity in service standards. Whether you are traveling for a corporate meeting or a luxury getaway, you enjoy the same VIP privileges as every other guest on board.

Seat Configuration and Cabin Amenities

The airline utilizes the Beechcraft King Air 350i, an aircraft celebrated for its comfortable and quiet interior. The cabin is intimately configured to seat only 7 to 8 passengers, offering a level of privacy that large jets cannot match.

• Ergonomic Design: The seats are upholstered in high-quality leather and are designed to provide excellent support during the flight.
• Club Seating: The layout often features club-style seating arrangements where groups of four seats face each other. This configuration is perfect for business meetings on the go or for families who wish to interact comfortably during the journey.
• Spacious Environment: Without overhead bins cluttering the ceiling, the cabin feels airy and open. Passengers enjoy ample legroom and shoulder space, far exceeding standard economy dimensions.

In-Flight Dining and Beverages

Despite the short duration of domestic flights within France, hospitality remains a priority. APG Airlines prides itself on offering a refined catering service comparable to a private charter.

• Open Bar Service: Guests are welcomed with a selection of complimentary beverages. This typically includes Champagne, premium wines, soft drinks, and hot beverages such as coffee and tea.
• Gourmet Snacks: A variety of sweet and savory snacks are available to accompany your drinks. While full hot meals are generally not served due to the flight time and aircraft galley size, the light refreshments are of high quality.

Entertainment and Atmosphere

The in-flight entertainment on APG Airlines is defined by the serenity of the journey rather than digital screens. The aircraft does not feature seatback video systems or Wi-Fi connectivity, allowing passengers to disconnect and relax.

• Panoramic Views: The large, oval-shaped windows of the King Air 350i provide exceptional natural light and panoramic views of the French landscape, offering a visual experience superior to standard airliner windows.
• Quiet Cabin: The aircraft is equipped with advanced noise-dampening technology, making it one of the quietest turboprops in its class. It is the ideal environment for reading a book, reviewing documents, or simply enjoying a peaceful nap.

Special Services

Due to the boutique nature of the aircraft, some special services require advance planning to ensure a smooth experience.

• Passengers with Reduced Mobility: The aircraft is accessed via a few steps (airstairs), and there are no jet bridges. Passengers requiring wheelchair assistance should contact the airline immediately upon booking to ensure that boarding can be safely managed by the ground crew.
• Children and Infants: Families are welcome, and the club seating configuration is particularly family-friendly. Unaccompanied minors can often be accommodated with prior arrangement, offering peace of mind for parents sending children between Lorient and the south of France.
• Expectant Mothers: Standard aviation rules apply. It is recommended to carry a medical certificate if traveling in the later stages of pregnancy.

APG Airlines operates a focused and exclusive network, centering its flight operations around its primary hub in Toulouse. The airline provides a vital high-end link connecting the aerospace capital in the south of France with strategic destinations in Brittany, catering to passengers who value speed and comfort.

Traveling with APG Airlines offers a distinctively private and exclusive experience compared to standard commercial aviation. Based in Toulouse, this boutique airline specializes in providing a VIP atmosphere. To ensure a seamless journey, here are some essential tips tailored to the unique nature of this service.

• Efficient Boarding: One of the significant advantages of flying with a boutique carrier is the speed of ground procedures. The boarding process for the Beechcraft 350i is incredibly swift compared to large airliners. This efficient service often allows you to arrive at the airport closer to your departure time, minimizing waiting hours and maximizing your productivity.
• Every Seat is Premium: There is no need to worry about selecting the perfect spot or avoiding the middle seat. The intimate cabin features a 1-1 seating configuration, ensuring that every passenger enjoys a window seat with direct aisle access. You are guaranteed exceptional views and ample personal space regardless of where you sit.
• Booking in Advance: Due to the exclusive nature of the aircraft, seating capacity is strictly limited to a small number of passengers per flight. If you are planning to travel on popular connections, such as the route to Lorient, it is highly advisable to book your tickets well in advance to secure availability.
• Luggage Considerations: Traveling on a smaller, executive-style aircraft means luggage handling is precise but space is finite. It is recommended to carefully review the specific baggage allowance for your fare class to ensure your carry-on and checked bags fit comfortably within the aircraft's dedicated cargo hold.
• Seamless Connections: If you are connecting to or from international flights, APG Airlines often provides a streamlined transfer experience comparable to private aviation, reducing the stress of navigating large terminals.

By keeping these tips in mind, you can fully appreciate the convenience, comfort, and personalized luxury of your flight with APG Airlines.

History and Corporate Development

APG Airlines was established in September 2015, emerging from a distinct vision by the APG Network, a leading global company in airline distribution services. The carrier was founded with a dual purpose: to restore vital regional connectivity in France that had been abandoned by larger operators, and to serve as a physical platform for the network's innovative distribution products. From its inception, the airline set out to offer a "private jet" experience on scheduled routes, operating with a French Air Operator Certificate (AOC) to ensure the highest standards of safety and professionalism.

A major milestone in the company's history was the strategic decision to re-establish the commercial link between Toulouse and Lorient. This route, connecting the aerospace capital of Europe with the maritime industries of Brittany, had been left unserved, creating a significant gap for business travelers. By launching this service, the airline not only fulfilled a crucial regional need but also demonstrated the viability of using smaller, high-performance aircraft for scheduled niche markets. This move positioned the carrier as a key player in specialized French domestic aviation.

The evolution of the fleet has been consistent with its boutique business model. Rather than expanding into large commercial jets, the airline focused on mastering operations with the Beechcraft King Air 350i. This strategic choice allowed for a sustainable operation that balances speed, comfort, and efficiency. Over time, the maintenance and operation of this specific aircraft type have become a hallmark of the brand, offering a reliability and intimacy that defines the passenger experience.

While APG Airlines has not pursued traditional mergers with other carriers, its expansion is deeply rooted in its integration with the wider APG Network. The airline serves as the validating carrier (code GP-275) for the APG Interline E-Ticketing (IET) product. This innovative role allows hundreds of smaller airlines around the world, which might otherwise lack global distribution, to be bookable on major reservation systems. This technological and operational synergy effectively creates a massive virtual network, making the airline a central figure in global travel infrastructure despite its modest physical size.

In recent years, the company has focused on refining its premium service and maintaining operational excellence. Modern developments include the continuous upgrade of passenger handling processes to ensure the "20-minute" airport turnover remains a reality. Today, the airline stands as a unique hybrid in the aviation industry, successfully combining the agility of a private charter operator with the reliability and accessibility of a scheduled commercial airline.