La Compagnie

La Compagnie stands out in the aviation industry as a unique French boutique airline that exclusively offers an all-business class service. Established with the vision of redefining transatlantic travel, the carrier provides a luxurious yet accessible experience that bridges the gap between commercial flying and private aviation. Passengers enjoy a sophisticated atmosphere characterized by personalized attention, premium amenities, and a distinct touch of French elegance. By focusing solely on business class travelers, the airline ensures a seamless and comfortable journey for those flying between Europe and the United States.

La Compagnie distinguishes itself with a modern fleet of Airbus A321neo aircraft, specifically configured to enhance passenger comfort. The cabin features 76 full-flat seats arranged in a spacious 2-2 configuration, ensuring that every traveler can rest fully during their flight. A standout feature of the airline is its commitment to connectivity; it offers unlimited high-speed Wi-Fi to every passenger at no extra cost, allowing for uninterrupted work or entertainment.

The onboard experience is further elevated by gourmet dining options that showcase the finest seasonal French cuisine, paired with a curated selection of organic wines. Operating primarily between key European cities and New York City, La Compagnie caters to discerning travelers who value efficiency and exclusivity. With its focus on a specialized market and a dedication to high service standards, the airline has cultivated a loyal following among those seeking a refined travel alternative.

Contacting La Compagnie in the United Arab Emirates

For travelers located in the United Arab Emirates, it is important to note that La Compagnie does not maintain a physical office or a local call center within the country. As a boutique airline, all customer support inquiries from this region are handled through their international headquarters in France or their US-based teams. We recommend using the international helpline or digital channels for the most efficient assistance.

Official Website

For flight bookings, schedule changes, and the most up-to-date information, the official website is the primary resource for passengers worldwide.

• Official Website: www.lacompagnie.com

Customer Service Contacts

Since there is no dedicated line for the UAE, please use the international contact number provided below. Be aware of international calling rates and the time difference (Paris Time) when making your call.

• International Customer Service: +33 9 88 29 01 35
  (Recommended for calls from the UAE. Available daily from 8:00 AM to 6:00 PM, Paris Time)
• US Call Center: +1 800 218 8187
  (Toll-free from US numbers only; helpful if contacting from the US or using VoIP services. Available daily from 9:00 AM to 9:00 PM, NY Time)
• Email Support: contact@lacompagnie.com
• Mobile App: La Compagnie (Available on iOS and Android for booking and flight management)

Social Media

For quick updates or informal inquiries, you can reach out to the airline via their official social media channels:

• Facebook: La Compagnie
• Instagram: @lacompagnie
• Twitter/X: @_LaCompagnie
• LinkedIn: La Compagnie

Local Offices

Currently, there are no local ticket offices or airport counters for La Compagnie in Dubai, Abu Dhabi, or other Emirates. All ground services are managed at the airline's departure hubs in Europe and the US.

Emergency & After-Hours Support

La Compagnie does not offer a dedicated 24/7 global emergency hotline for general inquiries. For urgent matters regarding an imminent flight, we advise checking the "Flight Status" section on the official website or contacting the airport agents directly at your departure point (e.g., Milan Malpensa) during operational hours.

Baggage Policy

Traveling with La Compagnie means experiencing the ease of an all-business class journey, and this philosophy extends to their generous baggage allowances. Whether you are flying from Milan or heading to the United States, the airline ensures that you can bring everything you need without the stress of restrictive limits. Understanding these policies beforehand will help ensure a smooth check-in process.

Carry-On Baggage Allowance

As a boutique airline catering exclusively to business class passengers, La Compagnie offers a convenient cabin baggage policy designed for efficiency. Every passenger is entitled to bring two items of carry-on luggage into the cabin. These items must fit securely in the overhead bins or under the seat in front of you.

• Quantity: 2 pieces per passenger.
• Combined Weight: The total weight of both items should not exceed 18 kg (approximately 40 lbs).
• Personal Items: In addition to the two carry-on bags, you may also bring small personal accessories such as a handbag, briefcase, or laptop bag, provided the total weight limit is respected.

Checked Baggage Limits

One of the major perks of flying with La Compagnie is the substantial checked baggage allowance included with every ticket. Since the entire aircraft is configured for business class, there are no varying complex tiers based on seat type—every traveler enjoys premium benefits.

• Allowance: 2 checked bags per passenger free of charge.
• Weight Limit: Each bag can weigh up to 32 kg (70 lbs).
• Dimensions: The sum of the length, width, and height of each bag should not typically exceed 158 cm (62 inches).

Excess Baggage Fees

If you need to transport more than the standard allowance, you can purchase additional baggage space. It is highly recommended to book extra luggage online before your flight, as fees at the airport counter are generally higher. Excess baggage charges apply if you bring a third suitcase or if your bags exceed the standard dimensions, though the generous 32 kg weight limit per bag usually covers most needs.

Special Items and Sports Equipment

For travelers looking to enjoy leisure activities in New York City or the Alps near Milan, La Compagnie is quite accommodating with sports equipment.

• Golf & Ski Equipment: generally transported free of charge if they fall within the standard baggage count. If they are in addition to your two checked bags, a special fee may apply.
• Surfboards & Bicycles: These larger items are subject to specific handling fees and must be declared in advance due to space limitations in the cargo hold.
• Musical Instruments: Small instruments can be taken as carry-on if they fit in the overhead bin. Larger instruments requiring a dedicated seat must be booked through customer service.

Restricted and Prohibited Items

To ensure safety on board, strict international regulations apply to what can be packed. Passengers originating from the UAE connecting to La Compagnie flights should be particularly aware of these standard rules.

• Liquids in Cabin: Liquids, gels, and aerosols in carry-on bags must be in containers of 100 ml (3.4 oz) or less and fit into a single, transparent, resealable plastic bag.
• Lithium Batteries: Loose or spare lithium batteries (like power banks) must be packed in your carry-on luggage and are strictly prohibited in checked baggage due to fire risks.
• Prohibited Goods: Explosives, compressed gases, flammable liquids, and other dangerous goods are forbidden in both carry-on and checked luggage.

Tips for Packing Efficiently

To make the most of your all-business class experience, consider these packing tips:

• Weigh Before You Go: Although 32 kg is a generous limit, it is easy to exceed if you are packing heavy items. Use a portable luggage scale at home.
• Label Your Bags: Ensure all checked luggage has a sturdy tag with your name, phone number, and email address. Placing a copy of your contact details inside the bag is also a smart backup.
• Keep Valuables Close: Always pack essential medication, travel documents, jewelry, and electronics in your carry-on to keep them safe and accessible during the flight.

Pet Travel Rules with La Compagnie

La Compagnie is renowned for being one of the most pet-friendly airlines across the Atlantic, offering an exceptionally generous policy for travelers wishing to bring their furry companions. Unlike many carriers that restrict cabin pets to very small sizes, this all-business class airline allows heavier pets to accompany their owners in the cabin, ensuring a stress-free journey between Milan and New York City.

Transport Options

Please note that La Compagnie operates a boutique service with specific aircraft configurations. As a result, pet transport is exclusively available in the cabin. The airline does not transport animals in the cargo hold or as checked baggage.

In Cabin (Carry-on)

This is the only method of transport available for pets on La Compagnie flights. The policy is designed to keep your pet safe and close to you throughout the flight.

• Carrier Dimensions: The carrier must be ventilated and soft-sided, with maximum dimensions of 55 x 35 x 25 cm (approx. 21.6 x 13.7 x 9.8 inches).
• Maximum Weight: The combined weight of the pet and the carrier must not exceed 15 kg (33 lbs). This is significantly higher than the standard 8 kg limit found on most other airlines.
• Allowed Pet Types: Dogs, cats, and dwarf rabbits are welcome on board.
• Limit per Passenger: Each passenger is permitted to travel with only one pet.
• Flight Limit: There is a strict limit of 3 to 4 pets per flight, so early booking is essential.

In Cargo Hold (Checked Baggage)

Service Not Available. La Compagnie does not offer the option to transport pets as checked baggage in the hold. All pets must meet the requirements to travel in the cabin; otherwise, they cannot be transported on these flights.

As Cargo (For Large Animals)

Service Not Available. The airline does not operate a live animal cargo service. Owners of pets exceeding the 15 kg cabin limit will need to make alternative arrangements with a dedicated pet shipping company or a different commercial carrier.

Required Documentation

To ensure smooth entry into the EU or the US, you must have all necessary paperwork prepared well in advance. Requirements may vary based on your destination.

• Veterinary Passport: A valid European Union Pet Passport (for travel to/from Europe) or official veterinary documents.
• Health Certificate: A certificate of good health issued by a licensed veterinarian, typically dated within 10 days of travel.
• Vaccinations: Proof of a valid anti-rabies vaccination (administered at least 21 days before travel).
• Microchip: The pet must be identified by an electronic microchip (ISO 11784/11785 compliant).
• US Entry Forms: For flights to the United States, passengers must comply with current CDC regulations, which may include a specific CDC Dog Import Form.

Service Costs

Traveling with a pet incurs a fee, which is fixed per flight sector. Prices are subject to change, but generally follow this structure:

• In-Cabin Fee: Approximately €200 to $250 per flight (or roughly 10% of the ticket fare depending on the booking class).
• Note: Fees are non-refundable and must be paid at the time of booking to secure the space.

Preparation Tips

Since the number of pets per flight is strictly limited, preparation is key to a successful trip.

• Book Early: Contact the airline at least 48 hours before departure (preferably weeks in advance) to reserve a spot for your pet.
• Carrier Comfort: Ensure your pet is acclimated to their carrier before the trip. The bag must fit securely in the floor space in front of your seat.
• Feeding: Avoid feeding your pet a large meal right before the flight to prevent airsickness; small amounts of water are recommended.
• Arrival: Arrive at the airport early to allow extra time for document checks at the check-in counter.

Restrictions

Even with a generous policy, certain safety and health restrictions apply.

• Minimum Age: Pets must be at least 6 months old to travel (especially for entry into the US due to rabies regulations).
• Behavior: Animals must remain odorless and well-behaved; aggressive pets may be denied boarding.
• Prohibited Animals: Rodents (other than dwarf rabbits), reptiles, and birds are not accepted.
• Service Animals: Recognized service dogs travel free of charge but must be pre-registered with the airline.

Important: We strongly recommend contacting La Compagnie's customer service directly before booking to confirm space availability and to verify the latest entry requirements for Milan or the USA, as regulations can change frequently.

Loyalty Program: MyCompagnie

For frequent travelers flying between Europe and the United States, La Compagnie offers a straightforward and rewarding loyalty program known as MyCompagnie. Designed to match the airline's boutique philosophy, the program eschews complex calculations in favor of a transparent points-based system that allows passengers to earn rewards quickly while enjoying the airline's exclusive all-business class service.

Membership Tiers

Unlike legacy carriers that segregate passengers into multiple elite status levels, La Compagnie treats every passenger as a VIP. Consequently, the MyCompagnie program operates on a simplified structure where every member enjoys top-tier benefits by virtue of the airline's business-class-only model.

• MyCompagnie Member: The single membership level available to all registrants.
• Lounge Access: Included for every member on every flight regardless of point balance.
• Priority Services: Fast-track security and priority boarding are standard for all passengers.
• Baggage Benefits: A generous allowance of two checked bags (32 kg each) is guaranteed for everyone.

Earning Points

Earning points with MyCompagnie is simple and tied directly to the type of ticket you purchase for your flights between Milan and New York City. The program focuses on transparency rather than distance flown.

• Promo Fares: Earn a baseline number of points (typically 1 or 2) per one-way flight.
• Smart Fares: Earn a moderate amount of points (typically 2 to 3) offering a balance of value and rewards.
• Freedom/Flex Fares: Earn the maximum points (typically 4 to 5) per sector to reach rewards faster.
• Referral Bonus: Members can earn extra points by sponsoring friends or family to join and fly.

Redeeming Points

The primary goal of MyCompagnie is to get you back in the air with ease. Points can be redeemed straightforwardly for future travel experiences.

• Award Flights: Redeem accumulated points for one-way or round-trip tickets on La Compagnie.
• Availability: Generally, if a seat is available for sale, it can often be booked with points.
• Surcharges: Passengers are typically responsible for paying airport taxes and fees on award tickets.
• Ticket Flexibility: Points can sometimes be used to cover change fees depending on current offers.

Alliance Membership and Partners

La Compagnie operates as an independent boutique airline and is not a member of major global alliances like Star Alliance, SkyTeam, or oneworld. This independence allows them to focus exclusively on their unique niche market.

• Alliance Status: Independent carrier with no major alliance affiliation.
• Connectivity: Partnered with "Worldwide by easyJet" to facilitate connections to other destinations.
• Partner Benefits: Reciprocal loyalty benefits with other airlines are currently not available.

How to Join

Joining the program is free, instant, and purely digital, ensuring you never miss out on points.

• Registration: Create an account on the official La Compagnie website or app before booking.
• Retroactive Credit: New members can often claim points for flights taken shortly before registration.

Services and Classes

Flying with La Compagnie offers a distinct departure from the traditional commercial aviation experience. As a boutique airline, it operates on a unique "100% Business Class" model, meaning there are no Economy or First Class cabins. Every passenger on board enjoys the same high level of premium service, exclusive amenities, and dedicated attention, whether traveling from Milan or heading to the United States. This single-class configuration ensures a calm, exclusive atmosphere throughout the entire aircraft.

Business Class Comfort

The cabin is designed to provide maximum comfort and privacy for trans-Atlantic journeys. The fleet, comprised of modern Airbus A321neo aircraft, features just 76 seats arranged in a spacious 2-2 configuration. This low-density layout allows for personalized service and ample personal space.

• Lie-Flat Beds: Each seat converts into a perfectly horizontal flat bed measuring approximately 192 cm (76 inches), topped with a thick mattress topper and a hypoallergenic comforter to ensure a restful sleep.
• Seat Features: Passengers have access to personal reading lights, storage compartments for small items, and power outlets (USB and international plugs) to keep devices charged.
• Amenities: Upon boarding, travelers receive a premium amenity kit containing skincare products from renowned French brands, along with noise-canceling headphones for use during the flight.

In-Flight Dining

Dining onboard La Compagnie is a celebration of French gastronomy. The airline partners with acclaimed chefs to create seasonal menus that rival restaurant experiences on the ground. The culinary journey typically begins with a welcome drink, followed by a multi-course meal featuring fresh, delicate ingredients.

• Menu: Expect a four-course gourmet lunch or dinner, including an appetizer, a choice of hot main courses, a cheese plate, and a dessert. A lighter snack or breakfast is served before landing.
• Beverages: The wine cellar is curated by experts, offering a selection of organic French wines and Champagnes specifically chosen to complement the meal. A variety of soft drinks, juices, and hot beverages are also available throughout the flight.

Entertainment and Connectivity

Staying connected and entertained is a priority. La Compagnie sets a high standard for in-flight technology, ensuring passengers can work or relax without interruption.

• Unlimited Wi-Fi: One of the airline's standout features is the provision of unlimited high-speed Wi-Fi for every passenger at no extra cost. This allows for seamless web browsing, email access, and streaming throughout the journey.
• Entertainment System: Each seat is equipped with a large 15.6-inch seatback touchscreen. The entertainment library includes a wide range of movies, TV series, music playlists, and newspapers to enjoy during the flight to New York City.

Special Services

Despite its focus on business travel, the airline accommodates a variety of passenger needs with care and efficiency.

• Passengers with Reduced Mobility: Dedicated assistance is available for passengers requiring wheelchairs or help with boarding. It is recommended to request these services at least 48 hours in advance to ensure smooth coordination at the airport.
• Traveling with Children: While the atmosphere is professional and quiet, families are welcome. Infants (under 2 years) can travel on a parent's lap for a percentage of the fare. However, due to the specialized seat configuration, there are no bassinets available on board.
• Dietary Requirements: Special meals (gluten-free, vegetarian, diabetic, etc.) can be requested up to 48 hours before departure via the "My Booking" section on the website.

La Compagnie operates a highly focused route network, specializing in exclusive trans-Atlantic travel between Europe and the United States. With its operations centered around its hub in Milan, the boutique airline offers premium all-business class flights tailored to the needs of discerning international travelers.

Booking a flight with La Compagnie is the first step toward a unique travel experience, as this boutique airline specializes in offering exclusively business-class service at competitive rates. To secure the best possible fares for your journey between Milan and New York City, it is highly recommended to book your tickets well in advance. While last-minute deals can occasionally appear, planning ahead often guarantees the availability of their lowest "Promo" fares, which are perfect for travelers seeking luxury on a budget.

Keep an eye out for special promotions by subscribing to the airline's newsletter or following them on social media. These channels are often the first to announce flash sales or seasonal offers. Since the airline operates a specific schedule on the route connecting Milan and the United States, being flexible with your travel dates by a few days can sometimes result in significant savings.

To ensure a smooth start to your trip, take advantage of the online check-in feature. This service typically opens 24 hours before the scheduled departure time, allowing you to confirm your details and obtain your boarding pass from the comfort of your home or hotel. This not only saves time at the airport but also gives you peace of mind knowing your journey is confirmed.

One of the major perks of flying with La Compagnie is the cabin configuration, but seat selection is still an important step. Since the aircraft is configured entirely with lie-flat business class seats, every spot offers premium comfort. However, if you have a preference for a window view or direct aisle access, selecting your seat via the "Manage My Booking" section on their website as early as possible is advisable.

For added security, consider purchasing comprehensive travel insurance at the time of booking. This is especially useful for international travel, covering potential flight changes, medical emergencies, or lost luggage. Finally, downloading the airline's mobile app can be a handy travel companion, offering real-time updates on your flight status and easy access to your travel documents on the go.

History and Development

La Compagnie was founded in October 2013 by aviation entrepreneurs Frantz Yvelin and Peter Luethi, who shared a bold vision to democratize business class travel. Recognizing a gap in the market, they aimed to provide an exclusive, premium experience at a more accessible price point than legacy carriers. The airline officially commenced operations in July 2014, launching its inaugural service between Paris and New York City. This marked the beginning of a unique boutique model in the transatlantic aviation sector, characterized by an "all-business" philosophy that prioritized passenger comfort and personalized service above all else.

In its early years, the airline operated a fleet of Boeing 757-200 aircraft. These planes were configured with fewer seats to ensure a spacious environment, setting the standard for the carrier's specialized offering. As the company found its footing, it navigated the competitive landscape by focusing on a niche market of discerning travelers who valued efficiency and exclusivity. Over time, La Compagnie solidified its presence, eventually shifting its main operations in France to Orly Airport to offer better convenience for its passengers.

A significant milestone in the airline's history was the strategic decision to modernize its fleet. In 2019, La Compagnie became the first French carrier to operate the Airbus A321neo. This evolution represented a major leap forward in terms of sustainability and passenger experience. The new aircraft were 30% more fuel-efficient and allowed for the introduction of a state-of-the-art cabin featuring 76 full-flat seats. This transition also facilitated the rollout of unlimited high-speed Wi-Fi, a pioneering feature that became a hallmark of the brand. By retiring the older Boeing 757s, the airline committed to a younger, greener, and more technologically advanced fleet.

As part of its growth strategy, the airline sought to expand its footprint beyond its original base. This expansion included the launch of direct flights from Milan to the United States, establishing a vital link for Italian business and leisure travelers. This route underscored the carrier's commitment to serving key European markets with its distinctive boutique service. Throughout its development, the company has remained resilient, maintaining its independence and unique identity even after a brief period of affiliation with XL Airways France under a holding structure. Today, La Compagnie continues to innovate, refining its premium product while strengthening its position as a preferred choice for trans-Atlantic travel.