TUS Airways

Your journey to sunny Cyprus begins not at the hotel, but right on board the aircraft. Tus Airways is a dynamic Cypriot airline that, since 2015, has become a reliable bridge connecting the Island of Aphrodite with neighboring countries and Europe. The carrier's name is an acronym for "The Ultimate Schedule," reflecting the company's commitment to offering passengers the most convenient departure times and a high level of service.

Features and Advantages of Tus Airways

Modern Fleet and Comfort
The company's fleet consists of modern liners from the Airbus A320 family. These aircraft are known for their reliability and comfortable cabins, making them an excellent choice for medium-haul flights over the Mediterranean. Tus Airways operates on a hybrid model, combining the flexibility of a low-cost carrier with the service quality of classic airlines.

Route Network
The carrier's main goal is to ensure convenient connections between Cyprus and key countries in the region. Major flights connect the island with Israel, Greece, and Jordan. One of the most popular and frequent routes is Tel Aviv — Larnaca, which is in high demand among tourists and business travelers.

Safety and Standards
As a European carrier registered in Cyprus, Tus Airways strictly adheres to the regulations of the European Union Aviation Safety Agency (EASA). This guarantees that every flight is conducted in accordance with the highest international standards of aircraft operation and technical maintenance.

To resolve issues related to ticket booking, schedule changes, or baggage transport rules, passengers can use several communication channels. Tus Airways provides support to travelers, striving to respond promptly to incoming inquiries.

Official Website

The most up-to-date information on flights, fares, and services can be found on the carrier's web resource: www.tusairways.com. Feedback forms for sending written inquiries are also often available there.

Contact Details

• Official Website: www.tusairways.com
• Support Service (Call Center): +357 24 200 400 (International number, Cyprus)
• Passenger Email: support@tusairways.com
• Booking Inquiries: reservations@tusairways.com

Social Media

The airline is present on popular social networks where you can follow news and special offers:

• Facebook
• Instagram
• LinkedIn

Airline Offices

• Head Office: 3-5 Artemidos Avenue, Larnaca, 6025, Cyprus.

Please note: Contact details and support service hours may change. We recommend verifying information on the airline's official website immediately before contacting them.

Proper baggage preparation is the key to a stress-free start to your journey. Since Tus Airways operates on a hybrid model, combining elements of classic airlines and low-cost carriers, baggage rules may vary depending on the chosen fare. Carefully review the conditions of your ticket before departure to avoid extra expenses at the airport.

Cabin Baggage Allowance
Standard airline rules usually allow one piece of hand luggage on board. The bag's weight must not exceed 8 kg, and dimensions must fit within limits allowing it to be placed in the overhead bin (typically up to 55x40x23 cm). Additionally, a small personal item is permitted, such as a handbag, laptop bag, or small backpack that can be freely placed under the seat in front of you.

Checked Baggage
The inclusion of baggage in the ticket price depends on the booking class. In basic fares (e.g., Saver), transporting a suitcase is often a paid option, which is more economical to add during the online ticket purchase stage. Higher fares usually include one piece of baggage weighing up to 20 kg. This is particularly relevant for passengers traveling on popular routes, such as Tel Aviv — Larnaca, where many tourists carry souvenirs and purchases.

Excess Baggage and Fees
If your suitcase exceeds the allowable weight or dimensions, an additional fee applies. Excess weight rates at the airport are significantly higher than when pre-paid via the website or the airline's call center. We recommend weighing your luggage at home in advance and, if necessary, purchasing additional kilograms online no later than 4-6 hours before departure.

Sports Equipment and Musical Instruments
Transporting non-standard baggage, such as golf sets, surfboards, bicycles, or large musical instruments, requires prior approval. Such items are not included in the standard allowance and are charged according to special rates. Sports equipment must be carefully packed in protective cases to prevent damage during transport.

Restrictions and Prohibited Items
For safety reasons, it is strictly forbidden to transport lithium batteries, power banks, and electronic cigarettes in checked baggage — these should be taken in hand luggage. Sharp objects and liquids in containers exceeding 100 ml are not allowed in the aircraft cabin. Exceptions are made for baby food and essential medications (with a medical certificate).

Tips for Effective Packing
To ensure a comfortable flight, place all valuables, documents, electronics, and fragile items in your hand luggage. Use soft clothing to protect fragile souvenirs inside your suitcase and be sure to attach a tag with your name and contact details to the outside of your luggage. This will help locate it faster on the carousel or in case of loss.

Traveling with a pet requires careful planning, and Tus Airways strives to make this process as comfortable as possible for owners and their companions. The airline, based in the city of Larnaca, permits the transport of cats and dogs both in the aircraft cabin and in the cargo hold, subject to compliance with all veterinary and transport regulations.

In the Cabin (Hand Luggage)

• Carrier Dimensions: A soft bag not exceeding 45×35×23 cm (must fit freely under the seat in front).
• Maximum Weight: Up to 8 kg including the carrier.
• Allowed Animals: Only domestic cats and small dogs.
• Conditions: The animal must be able to stand up and turn around inside the bag.
• Limit per Passenger: One pet in one carrier per passenger.

In the Cargo Hold (Checked Baggage)

• Container Requirements: Rigid plastic box, IATA certified, with a secure metal lock.
• Weight and Size Limits: For animals whose weight with the container exceeds 8 kg.
• Temperature Restrictions: Transport may be restricted during extremely high or low temperatures at airports.
• Equipment: The container must be equipped with a water dispenser and have ventilation openings on three sides.

As Cargo (For Large Animals)

• When Required: If the weight of the animal with the crate exceeds allowable baggage limits or the animal is flying unaccompanied.
• Special Requirements: Processing through the cargo terminal with an airway bill.
• Booking Procedure: A prior request to the Tus Airways Cargo department is required.

Necessary Documents

• International veterinary passport of the pet.
• Microchip (mandatory for travel within the EU and to Israel).
• Valid rabies vaccination (administered at least 21 days before departure).
• Health certificate (clinical examination 48–72 hours before the flight).
• Rabies antibody titer test (required for flights from certain countries, for example, if you are flying to Tel Aviv).

Service Costs

• Transport in Cabin (PETC): Approximately 50–70 EUR per flight segment.
• Transport in Hold (AVIH): From 100 EUR and up, depending on the weight and size of the crate.
• Price Variance: Rates may vary depending on the destination and season.

Preparation Tips

• Carrier Requirements: Check the reliability of locks and the integrity of the mesh in advance.
• Feeding: Do not feed the animal heavily less than 4 hours before departure to avoid motion sickness.
• Reducing Stress: Place an absorbent pad and an item with the owner's scent in the container, but do not administer sedatives without a veterinarian's prescription.

Restrictions

• Prohibited Breeds: Transport of brachycephalic dogs (pugs, bulldogs, etc.) in the cargo hold is often restricted due to the risk of respiratory problems.
• Prohibited Animals: Rodents, birds, reptiles, and exotic animals are generally not permitted on passenger flights.
• Exceptions: Certified guide dogs travel free of charge in the aircraft cabin provided they wear a muzzle and have documentation.

Important: The number of spaces for animals on board is limited. We strongly recommend booking the service and contacting the airline for confirmation no later than 48 hours before departure.

Airline Loyalty Program

Currently, Tus Airways (U8) does not support a classic multi-tier mileage accumulation system characteristic of large network alliances. Instead of a complex points scheme, the airline implements an "Instant Value" concept, offering passengers a transparent line of fares ("Fare Families"). This approach allows you to receive privileges corresponding to an elite level simply by choosing the appropriate service class when booking tickets.

Privilege Levels (Service Classes)

Since traditional status cards are absent, the gradation of privileges is tied to the purchased fare package. Each corresponds to a certain level of comfort:

• Saver (Basic Level): Ideal for traveling light. Includes the flight and minimal hand luggage. An option for those who value maximum savings on short flights, for example, to Tel Aviv.
• Flex (Silver Standard): Expanded possibilities. This level includes checked baggage, seat selection in the cabin, and the ability to make changes to the booking with minimal fees.
• Classy (Elite Level): Maximum comfort. Passengers receive priority check-in, access to the business lounge at the airport (where available), onboard catering, increased baggage allowance, and a complete absence of penalties for date changes.

How to Benefit (Alternative to Accumulation)

Although miles for flights are not credited to a card, frequent flyers can benefit in other ways:

• Flights: Regular monitoring of the website allows finding tickets at reduced prices ("Smart Fares"), which is effectively a return of funds in the form of a discount.
• Partners: The airline periodically launches joint promotions with hotels and car rental services in Cyprus, providing discounts upon presentation of a boarding pass.
• Newsletter: Subscribers to the newsletter are the first to receive promo codes for popular destinations.

How to Use Advantages

The fare system allows you to "spend" your budget on specific needs without waiting to accumulate points:

• Flexibility: Purchasing a Flex or Classy fare allows you to change plans without losing the full cost of the ticket.
• Comfort: The ability to purchase an "Empty Seat Next to You" service or upgrade the service class immediately before departure.

Participation in Alliances

Tus Airways is an independent Cypriot carrier and currently is not part of global aviation alliances (such as Star Alliance or SkyTeam). The company develops its own route network, focusing on direct flights from its hub in the city of Larnaca.

How to Join the Loyalty Program

No special registration in a bonus program is required. To become part of the community of loyal passengers and receive personal offers:

• Visit the official airline website.
• Subscribe to the Newsletter at the bottom of the main page.
• Create a "My Tus" personal account for quick booking management.

Service on board Tus Airways is organized to ensure comfort and safety during medium-duration flights. Since the airline adheres to a hybrid model combining features of a classic carrier and a low-cost airline, the set of services may vary depending on the chosen fare. Passengers are offered a modern cabin and attentive crew service, making the journey a pleasant start to their holiday.

Service Classes and Cabin Configuration

The airline's fleet consists of Airbus A320 aircraft featuring a single-class cabin layout. There are no physically curtain-separated First or Business class cabins with reclining seats; however, the level of service differs based on the ticket category:

• Economy: The main part of the cabin. Passengers are seated in standard leather seats with a 3-3 configuration. The distance between rows (seat pitch) is about 29–30 inches, which corresponds to European standards for short and medium flights. This is the optimal choice for those flying on the Tel Aviv — Cyprus route who wish to save money.
• Premium Service (Business/Premium): Although there is no separate cabin, passengers with the "Classy" fare or those who purchased the priority boarding service usually occupy seats in the first rows of the cabin. This ensures a quicker exit from the aircraft upon arrival at the Larnaca hub. In some cases, depending on the load, blocking the middle seat may be offered for more personal space.
• First Class: Classic First Class is not available on Tus Airways flights.

Food and Beverages

The "Buy on Board" concept operates on flights. Passengers are offered an onboard café menu where, for an additional fee, they can purchase:

• Hot and cold beverages (tea, coffee, juices, water).
• Light snacks (sandwiches, snacks, chocolate).
• Premium beverages and refreshments.

Important: Meals are usually not included in the price of basic fare tickets. We recommend bringing a small bottle of water (purchased in the airport's secure area) or ordering food from flight attendants immediately after reaching cruising altitude.

Entertainment and Connectivity

Tus Airways aircraft are not equipped with individual seatback screens (IFE) or Wi-Fi systems. To avoid boredom during the flight, it is recommended to download movies, music, or books to your personal mobile devices (smartphones, tablets) in advance. In the seat pocket in front, passengers can often find an inflight magazine with interesting travel articles and Duty Free product information.

Special Services

The airline strives to make air travel accessible to all categories of citizens. A number of special services must be ordered in advance (at least 48 hours before departure) through support:

• Passengers with Reduced Mobility: Assistance is provided during boarding and disembarking, as well as the option to transport a wheelchair. The crew is trained to assist passengers with reduced mobility on board.
• Unaccompanied Minors: For children aged 5 to 12 traveling without parents, an accompaniment service (UMNR) is available. Airline staff will look after the child from check-in until handover to the meeting party at the arrival airport.
• Pregnant Women: Travel is permitted up to the 28th week of pregnancy without certificates. At later stages (up to the 35th week), a medical certificate will be required.

The airline's route network is built around its base airport in the city of Larnaca, which serves as a convenient transit hub in the Eastern Mediterranean. The flight schedule is designed with a focus on regularity and convenient connections, ensuring stable air links between Cyprus and neighboring countries, particularly Israel.

A journey with Tus Airways will go as smoothly as possible if you devote a little time to preliminary preparation. We have collected several useful recommendations that will help you save your budget, choose the best seat on board, and avoid unnecessary hassle at the airport before flying to Cyprus or other countries in the region.

Best Time to Book and Finding Discounts

Like most airlines operating on a hybrid model, ticket prices at Tus Airways depend on flight occupancy. To catch the most favorable fares (Saver), try to book your flight 2–3 months before the intended travel date. This is especially relevant for the high season (summer and early autumn), when demand for flights to the Larnaca hub peaks.

• Newsletter Subscription: The surest way to find out about "Flash Sales" is to subscribe to the email newsletter on the official website. Promotions are often held before holidays or at the beginning of the tourist season.
• Flexible Dates: If you have the opportunity to shift your trip by 2–3 days, check the price calendar. Often, mid-week flights (Tuesday, Wednesday) are cheaper than flights on weekends.

Nuances of Online Check-in

The Web Check-in procedure at Tus Airways allows you to save time and avoid queues at counters in the airport. Usually, online registration opens 24 hours and closes 3–4 hours before departure. This is critically important for popular routes, such as Tel Aviv — Cyprus, where passenger traffic is traditionally high.

Tip: Be sure to save your boarding pass on your mobile phone or print it in advance. In some airports, printing a pass at the counter may incur an additional fee depending on your fare.

Tips for Seat Selection

Comfort during the flight largely depends on where you sit. Since the fleet consists of Airbus A320s with a 3-3 configuration, you have several selection strategies:

• For Views: Upon approach to Cyprus, stunning views of the Mediterranean Sea and coastline open up. If you want to enjoy the scenery, book Window seats in advance through the "Manage Booking" section.
• For Speed: If you are traveling only with hand luggage and want to leave the aircraft first, choose seats in the front part of the cabin (rows 1–5).
• For Space: Seats by emergency exits offer more legroom, but remember that age and physical condition restrictions apply to passengers in these seats.

Insurance Recommendations

Even a short flight requires responsibility. We strongly recommend taking out travel insurance that covers not only medical expenses but also risks associated with trip cancellation or flight delays. Considering that many of the airline's fares are non-refundable, "trip cancellation" insurance will help recover funds in case of unforeseen circumstances.

Mobile Services

Although Tus Airways actively develops its digital services, the main functionality is available through the mobile version of the official website. It is optimized for smartphones and allows you to easily manage your journey on the go:

• Buy tickets and additional services (baggage, seat selection).
• Check the current flight status in real-time.
• Check in and download mobile boarding passes.

The history of Tus Airways is an example of a rapid transformation from a small regional carrier to a modern airline playing an important role in the tourism sector of the Eastern Mediterranean. The company was founded in 2015, shortly after the cessation of operations by the national carrier Cyprus Airways, to fill the resulting vacuum and ensure uninterrupted air connections between the island and the outside world.

First Steps and the Turboprop Era
The airline performed its first commercial flight in early 2016 from its base hub, the city of Larnaca. In the early years, Tus Airways' strategy was built on using small and maneuverable Saab 340 and Saab 2000 turboprop aircraft. This fleet was ideally suited for the "air taxi" concept: fast and frequent flights over short distances connecting Cyprus with nearby Greek islands and Israel.

Change of Strategy and the Jet Era
As demand grew, the company's management realized the need for expansion. An important milestone was the move away from turboprop aircraft in favor of jet technology. Initially, the fleet was replenished with Fokker liners, which allowed for increased passenger capacity and flight range. However, the real evolution occurred when the airline set a course for fleet unification, banking on the Airbus A320 family. This step allowed Tus Airways to enter the market of full-fledged medium-haul transportation.

Rebranding and a New Chapter
A turning point in the carrier's recent history was 2021. Attracting new investments (including from Global Knafaim Leasing) launched a large-scale brand relaunch. The airline presented an updated livery, a modernized cabin, and an adjusted business model. Now Tus Airways positions itself as a hybrid carrier offering a high level of service at competitive prices.

Route Network Development
Thanks to the transition to more spacious and longer-range aircraft, the flight geography has significantly expanded. While the company previously focused exclusively on neighbors, today its route map also covers cities in continental Europe. Nevertheless, the route to Tel Aviv remains a key and historically significant destination, serviced with high frequency, confirming the airline's status as a reliable bridge between cultures.

Innovation and Safety
Today, Tus Airways is not just a regional player, but an airline meeting strict European standards. An important achievement was obtaining the IOSA certificate (IATA Operational Safety Audit), which confirms the highest level of flight reliability. The company continues to implement digital services for passengers, striving to make the process of traveling to Cyprus as simple and technologically advanced as possible.