Services and Onboard Experience:
Traveling with Volga-Dnepr airline differs significantly from the experience of flying on classic commercial liners. Given the carrier's unique specialization in cargo operations and charter programs, the concept of onboard service is built around functionality, safety, and efficiency. The company's route network combines technical flights and regional transport through the hub in the city of Vologda, offering passengers — whether specialists accompanying cargo or tourists on local lines — special flight conditions.
Classes of Service
On most flights connecting key points such as Moscow and Saint Petersburg with regional centers, a mono-class cabin configuration is adopted. There is no division into Business and First Class in the traditional sense, which allows for space optimization and ensures transport accessibility.
- Economy Class: The standard accommodation option on regional flights. Seats provide a basic level of comfort sufficient for flights of short duration (usually 1 to 2 hours). The distance between rows allows passengers to sit comfortably during the journey.
- Service Passenger Compartment: On heavy transport aircraft (like the An-124) used for charter programs, a special deck is equipped for accompanying personnel. This is a unique space, isolated from the cargo hold, where up to 20 people can be accommodated comfortably. Seats here often have an increased recline angle for the rest of relief crews and technicians.
Food and Beverages
In-flight catering service is adapted to the duration and specifics of the flight. On short routes, for example, when flying to Veliky Ustyug, passengers are offered soft drinks and light snacks. Hot meals are generally not served due to the short flight duration.
For long cargo charters or expedition missions, meal plans are developed individually. Crews and accompanying persons are provided with full hot meals (including Halal options upon request), taking into account the body's needs when changing time zones and climate zones.
Entertainment and Connectivity
There are no built-in multimedia entertainment systems (IFE) or Wi-Fi for passengers on board the airline's aircraft. The philosophy of flight here is a "digital detox" and the opportunity to focus on the goals of the trip.
The main "entertainment" on the routes of the Russian North is the view from the window. Flying over the boundless forests and rivers of the Vologda region offers unforgettable panoramas, especially when approaching historic cities. Passengers are recommended to take care of books in advance or download content to personal mobile devices.
Comfort and Additional Services
Despite the utilitarian nature of the transport, airline staff pay close attention to safety and the basic comfort of everyone on board:
- Overhead Bins: Cabins are equipped with spaces for storing outerwear and small hand luggage.
- Climate Control: A comfortable temperature is maintained in passenger compartments, regardless of conditions in the cargo part of the aircraft.
- Lavatories: The aircraft is equipped with restrooms where cleanliness and necessary hygiene supplies are maintained.
For passengers with limited mobility or passengers with children on regional routes (via Vologda airport), necessary assistance is provided during boarding and disembarking. However, given the structural features of certain types of aircraft (for example, a high ramp), it is recommended to notify the carrier in advance about the need for special assistance to coordinate technical nuances.