Townsville Airport

Townsville Airport, also known as Garbutt Airport, is not merely a gateway to tropical North Queensland, but a unique dual-purpose facility. It shares its runway with the Royal Australian Air Force (RAAF) base, giving it a special status. Located just a few kilometres from the city centre, the airport serves as a starting point for journeys to the Great Barrier Reef, the picturesque Magnetic Island, and other treasures of the region. Despite its relatively small size, it plays a key role in the state's transport system, serving both domestic and international destinations.

Features and Amenities

Townsville Airport is characterised by its compactness and convenient navigation. The single terminal is divided into two wings—northern for domestic flights and southern for international flights—allowing passengers to orient themselves easily. Thanks to its strategic location, one can quickly reach the ferry terminal from the airport for boats to Magnetic Island. Inside the terminal, travellers will find everything they need: several cafes and shops, car rental desks from leading companies, and the Qantas Club lounge for members. The joint use with the Air Force not only underscores the airport's importance but also occasionally offers the opportunity to spot military aircraft.

Below you will find essential contact information for Townsville Airport (TSV), which will help you plan your trip and resolve any potential queries.

• Official Website: www.townsvilleairport.com.au — here you will find flight schedules, information about services, and the latest news.
• General Enquiries Phone: +61 7 4727 3211.
• Airport Address: Cnr Halifax St & Stinson Ave, Garbutt QLD 4814, Australia.
• Email: For general enquiries, you can use the address info@qldairports.com.au.
• Social Media: Follow news and operational updates on the airport's official social media pages, such as Facebook.
• Lost Luggage Information: If your luggage was lost or damaged during the flight, you should contact your airline directly. If you lost an item within the terminal building, contact the airport administration at the phone number listed above.
• Passenger Support Contacts: For general questions, please contact the airport help desk. To resolve issues related to tickets, check-in, or flight changes, it is necessary to contact your airline directly.

Getting to Townsville Airport (TSV) from the city centre and its surroundings is quite simple, thanks to several convenient transport options. The airport is located just a 10-minute drive from the Townsville Central Business District, making it easily accessible for travellers.

Public Transport. The most budget-friendly way to get to the airport is the city bus operated by Sunbus. Routes pass through the terminal, connecting it with key points in the city. This is an excellent choice for tourists without a large amount of luggage. Be sure to check the current schedule on the operator's website, as the frequency of services may vary depending on the day of the week and time of day.

Taxi and Transfer. A trip by taxi is the fastest and most comfortable method. The taxi rank is located right outside the terminal exit. A trip from the city centre will take about 10-15 minutes and cost approximately 25-35 Australian Dollars. Ridesharing services (such as Uber) also operate in the city and may offer competitive prices. A pre-booked shuttle or private transfer is a convenient solution for large groups or families with children.

Car Rental. If you plan to explore the beauties of Australia and the Queensland region on your own, renting a car would be the ideal option. Counters for all major rental companies are present at Townsville Airport. You can pick up the car immediately upon arrival or return it before departure. The route from the city centre is intuitive and well-marked.

Airport Parking. For those arriving in their own vehicle, several parking options are provided at the airport. There is both short-term parking for quick drop-offs and pick-ups, and long-term parking at more favourable rates if you are leaving your car for several days. All parking zones are within walking distance of the terminal.

Townsville Airport (TSV) is distinguished by a simple structure that is convenient for passengers. It consists of one two-storey terminal that serves both domestic and international flights. Such a compact organisation makes the airport intuitive and eliminates the need for long transfers between different buildings—all services are located under one roof.

The airport layout is logical and straightforward. On the ground floor, you will find check-in counters, the baggage claim area, and car rental offices. This is the arrivals area and the main zone for starting your journey. Moving up to the first floor, passengers enter the departures zone, where security screening points, the main departure lounge with boarding gates, as well as shops and cafes are located.

Due to the terminal's small size, completing all pre-flight formalities usually does not take much time. Check-in and security screening generally proceed quickly, especially compared to major international airports. For domestic flights, it is recommended to arrive 60-90 minutes before departure, although it is always worth confirming the exact time with your airline. Navigation through the terminal will not cause difficulties: clear signs are installed everywhere, and staff are always ready to assist.

The history of Townsville Airport (TSV) is closely intertwined with key events in the life of Australia. Officially established in 1939 as a civil aerodrome, it almost immediately acquired strategic importance with the outbreak of World War II. The government acquired the facility, and it was transformed into a major military airbase known as RAAF Base Townsville. This step defined the unique dual status of the airport, which it retains to this day.

During World War II, the airport in Townsville became one of the most critical staging grounds for Allied forces in the Southwest Pacific. Squadrons of the Royal Australian Air Force and the United States Army Air Forces were based here, making it a key hub for operations. After the war, civil flights resumed, and the airport began to develop as an important transport hub for North Queensland while continuing to perform vital defence functions.

A significant stage in the airport's modernisation was a major reconstruction completed in 2003. As part of this project, a new modern terminal was built, capable of handling growing passenger traffic and accommodating larger aircraft. This modernisation radically improved the quality of passenger service and strengthened Townsville's status as one of the country's leading regional airports.

One of the most interesting facts in the airport's history is its continuous operation as a joint military-civil facility. It is one of the few major airports in Australia where runways and air traffic control services cater to both commercial airliners and fighter jets or military transport aircraft. Today, Townsville Airport is not only an important defence asset but also a key gateway for tourists heading to the Great Barrier Reef and other natural wonders of the region.

Townsville Airport (TSV) offers passengers all necessary amenities for a comfortable wait before their flight. In the terminal, you will find several cafes where you can have a snack, drink coffee, or enjoy a full meal. There are also shops selling souvenirs, newspapers, books, and travel essentials. Retail outlets and dining establishments are located in both the general area and the departures zone after security control.

For those wishing to work or relax in a quieter environment, the airport features premium lounges. Passengers with appropriate access can utilise the services of the Qantas Club and Virgin Australia Lounge. Free Wi-Fi is available throughout the terminal, and special stations are provided for charging gadgets. For business travellers, conference rooms and meeting rooms are also available for hire.

ATMs for cash withdrawals are installed at the airport. If you require currency exchange, it is recommended to check the availability and opening hours of the relevant counter in advance or perform the exchange in the city, as this service may be limited in regional airports.

The airport cares for the comfort of all passengers. For travellers with children, parents' rooms with changing tables are provided. Passengers with reduced mobility can rely on an accessible environment, including ramps, lifts, and specially equipped restrooms, and can request assistance service from their airline. In case of feeling unwell, there are First Aid points in the terminal; in an emergency, please contact any airport staff member immediately.

Although there are no hotels within the airport grounds, several hotels of varying comfort levels are located in the immediate vicinity, which can be quickly reached by taxi or special shuttle.

Townsville Airport (TSV), despite its compact size, offers passengers several decent options for a snack or a full lunch. The main dining establishments are located in the main terminal, primarily in the departures zone after security screening (airside), allowing you to spend time comfortably while waiting for your flight.

The main points of attraction for hungry travellers are The Strand Cafe & Bar and The Coffee Club. The former offers a wider selection of dishes, including hot breakfasts, burgers, salads, and main courses, as well as a selection of beverages. This is an excellent place for those who have time for a leisurely lunch or dinner. The Coffee Club is a well-known Australian chain that is a reliable choice for quality coffee, sandwiches, pastries, and light snacks. It is an ideal option for a quick bite before departure.

Although there are no restaurants in the airport specialising exclusively in local cuisine, dishes prepared with Australian products can be found on the menu at The Strand Cafe & Bar. Consider trying a burger or sampling local flavours to experience a taste of Queensland.

Regarding special dietary needs, most cafes are ready to accommodate requests. Generally, vegetarian and gluten-free options are available—simply ask the staff. Finding specifically Halal or vegan options may be more challenging, so it is recommended to clarify information directly at the establishment. Prices correspond to the average level for Australian airports—be prepared to pay slightly more than in the city.

Opening hours for establishments are usually tied to the flight schedule; they open early in the morning before the first departures and close after the last evening flight leaves. Thus, you will always have the opportunity to have a snack, regardless of the time of your journey. In the arrivals and public area (landside), the choice is limited, so the main gastronomic experiences await you after security screening.

To ensure your journey through Townsville Airport goes smoothly and without unnecessary stress, we have prepared several useful tips. By following these simple recommendations, you can save time, money, and nerves, focusing on pleasant impressions of your trip.

Arrival Time at the Airport: For domestic flights within Australia, it is recommended to arrive 1.5–2 hours before departure. If you have an international flight, it is better to arrive 3 hours in advance. This will give you enough time to check in, drop off luggage, and pass through security control without rushing, even if there are queues.

Check-in and Security: The fastest way to check in for a flight is online check-in, available on your airline's website or app 24-48 hours before departure. When passing through security screening, have your boarding pass and ID ready in advance, and remove laptops, tablets, and liquid containers from your hand luggage.

Seat Selection: Want to enjoy stunning views of the Queensland coast or the Great Barrier Reef during take-off and landing? Choose a window seat. If comfort and the ability to move freely are more important to you, your ideal seat is by the aisle.

Hand Luggage: Remember the international rule for carrying liquids: all containers must be no more than 100 ml in volume and packed in a single transparent resealable bag. Australia has extremely strict biosecurity rules. Do not attempt to carry fresh fruit, vegetables, meat, seeds, or dairy products in your hand luggage unless they have been properly declared.

Passengers with Connections: If Townsville is your transit point, check with the airline in advance whether you need to collect and re-check your luggage. Allow enough time between flights, especially if you have to change terminals or go through security control again.

Customs Control: When entering Australia, be prepared for strict controls. You must declare all food products, plant materials (including wooden souvenirs), and items of animal origin. Honest completion of the incoming passenger card will help avoid large fines.

Saving Time and Money: Book parking or airport transfers online—this is often cheaper. Bring an empty water bottle and fill it at drinking fountains after passing security. Food prices at the airport can be high, so a light snack brought from home will help you save.

In Case of Flight Delay: First, check the current information on the departure board or in the airline's app. Contact a representative of your carrier to find out the reason for the delay and your rights (for example, to food or drink vouchers). There are cafes and shops in the airport terminal where you can comfortably spend the waiting time.