Sir Seretse Khama International Airport

Sir Seretse Khama International Airport is not just the main air gateway to Botswana, but also a symbol of the country's modern development. Named after the first president, it was opened in 1984 and has since been a key transport hub with the highest passenger traffic in the nation. The airport plays a vital role both for tourists arriving to experience the unique nature of Africa and for business travellers, connecting the capital with major cities in the region.

The airport in Gaborone is a modern complex designed for the comfort of passengers. Although the airport has only one terminal, it efficiently handles regional and international flights. Travellers are provided with all necessary services: from car rental desks and currency exchange to duty-free shops and cozy cafes. In 2017, a Special Economic Zone was opened within the airport territory, highlighting its status as an important economic hub. Its convenient location, just 15 kilometres north of the capital, allows for quick and hassle-free access to the city centre by taxi or bus.

There are several ways to contact representatives of Sir Seretse Khama International Airport (GBE). Below are the main contact details for passengers.

• Official Website: The airport is operated by the Civil Aviation Authority of Botswana (CAAB). Up-to-date information can be found on their official website: www.caab.co.bw.
• Information Desk Phone: For general information, please call: +267 368 8200.
• Airport Address: Sir Seretse Khama International Airport, Gaborone, Botswana.
• Email: For official inquiries, you may use the address: communications@caab.co.bw. However, for urgent communication, it is recommended to use the phone or the contact form on the website.
• Social Media: Official news and updates are published on the Civil Aviation Authority of Botswana (CAAB) social media pages, such as Facebook.
• Lost Luggage Information: In case of lost or damaged luggage, you should first contact your airline's representative at the airport. Contact details for the Lost and Found service can also be obtained via the general information desk phone.
• Passenger Support Contacts: For most questions related to your stay at the airport, you can contact the information desk or call the helpline.

Sir Seretse Khama International Airport (GBE) is located approximately 15 km north of the city centre of Gaborone, the capital of Botswana. Getting from the city to the airport and back is possible via several methods suitable for different budgets and preferences. On average, the trip takes 20 to 30 minutes, though time may vary depending on traffic conditions.

The most economical option is public transport, mainly represented by shared taxis known locally as "combis". This is a popular mode of transport among locals. A trip on a combi will cost just a few Pula (usually 5-15 BWP), making it the cheapest option. However, please note that they do not have a strict schedule and can be crowded, so for tourists with large luggage, such a trip might be uncomfortable. There is no direct train or metro connection to the airport.

Taxis and private transfers are the most convenient and reliable way to reach your destination. Official taxis can be found at the arrivals terminal or ordered in the city. The cost of a trip from the centre of Gaborone to the airport is usually between 150 and 250 Botswana Pula (BWP), which is equivalent to approximately 10-18 USD. You get comfort and a "door-to-door" service, and for added convenience, especially for late arrivals, it is recommended to book a transfer in advance through your hotel or an online service.

For those who prefer independence in their movements, renting a car is an excellent solution. Several international and local car rental companies operate offices at the airport. Having your own vehicle will allow you not only to reach your hotel comfortably but also to explore the picturesque surroundings of the capital and other regions of Botswana at your own pace.

If you are travelling in your own or a rented car, parking is provided at the airport. There are zones for both short-term and long-term parking, located within walking distance of the main terminal. This is a safe and convenient option for those who wish to leave their car during their absence.

Sir Seretse Khama International Airport (GBE) consists of one modern terminal, which has been significantly expanded and upgraded. Thanks to this, despite its compact size, the airport efficiently serves both international and domestic flights, offering passengers comfortable conditions.

The airport layout is extremely simple and intuitive. The terminal is divided into two main zones: international and domestic. All services — from check-in counters to boarding gates — are located within a single building, eliminating the need for complex transfers or shuttles. Clear signage in English helps you navigate and find the necessary sections easily.

Departure and arrival zones are logically organised. In the departure zone on the ground floor, you will find check-in counters and baggage drop-off points. After check-in, passengers proceed to the first floor for passport control and security screening, after which they enter the general waiting area with Duty Free shops, cafes, and boarding gates. The arrival zone is equally simple: after disembarking, you enter the passport control hall, then the baggage claim area, and finally pass through customs control into the general arrivals hall.

Check-in and screening procedures at Gaborone airport usually proceed quite quickly due to its moderate size and good organisation. Nevertheless, it is recommended to arrive at the airport 2-3 hours before an international flight and 1.5-2 hours before a domestic one to complete all formalities without rushing. During peak hours, small queues are possible, but they are rarely critical.

Sir Seretse Khama International Airport, the main air gateway to Gaborone and all of Botswana, has a relatively recent but significant history. Its construction was an important step in the development of the country's infrastructure. The airport was officially opened in 1984 and was named after the first president of Botswana, Sir Seretse Khama, highlighting its national importance. It was built to replace the old airport, which could no longer cope with the growing passenger traffic and could not accommodate large aircraft.

Since its opening, the airport has served as a key transport hub connecting the country with the rest of the world. However, the most significant stage of its modernisation occurred during the preparation for the 2010 FIFA World Cup, which took place in neighbouring South Africa. In anticipation of this event, a large-scale reconstruction was carried out at the airport: a new, modern passenger terminal was built, and the runway was expanded and lengthened. This allowed the airport to receive wide-body aircraft and meet international standards.

This modernisation not only increased capacity but also turned the airport into a comfortable and functional hub for tourists and business travellers. Today, Sir Seretse Khama Airport stands as a symbol of Botswana's growth and openness, continuing to play a central role in the country's economic and tourism life.

Sir Seretse Khama International Airport (GBE) is a modern and well-equipped gateway to Botswana, where all conditions are created for a comfortable passenger experience. Here you will find a full range of services to make your wait for a flight pleasant and productive.

Dining and Shopping. Several cafes and restaurants are located in the terminal, where you can have a quick snack or a full meal, enjoying dishes of local and international cuisine. For shopping enthusiasts, there are shops selling souvenirs where you can buy unique handmade items, as well as a duty-free zone with a standard assortment of perfumes, beverages, and confectionery.

Lounges and VIP Service. For passengers preferring privacy and enhanced comfort, the Nthula Lounge is available. Guests of the lounge can enjoy quiet surroundings, complimentary beverages and snacks, fresh newspapers, and Wi-Fi access in a more relaxed atmosphere. It is the ideal place to rest or work before a flight.

Connectivity and Charging. Free Wi-Fi is available throughout the airport, allowing you to stay in touch with loved ones or handle work matters. Numerous power outlets and designated charging stations are provided for recharging smartphones, laptops, and other gadgets.

Financial Services. Financial matters can be easily resolved at the airport thanks to the presence of ATMs and currency exchange points. You can withdraw cash or exchange money upon arrival or before departure.

Special Services. The airport cares for all categories of passengers. Mother and child rooms are equipped for families with children. In case of feeling unwell, you can visit the medical centre for first aid. The terminal is fully adapted for passengers with reduced mobility: there are ramps, elevators, and specially equipped restrooms. Airport staff are ready to provide assistance if needed.

Business Services and Hotels. For business travellers, conference rooms are available for meetings and negotiations. Although there are no hotels directly within the airport building, many hotels in Gaborone are located a few minutes' drive away, and many offer shuttle services for their guests.

At Sir Seretse Khama International Airport (GBE), passengers can find several decent options for a snack or a full lunch. Although the choice of establishments is not as vast as in major hubs, there is everything necessary to refresh yourself comfortably before departure or after arrival.

The main place for a full meal is Peoples Restaurant, located on the first floor in the public zone (landside), before security control. This is the ideal place if you have plenty of time or wish to dine with people seeing you off. The menu features a mix of international and local cuisine: from classic burgers and sandwiches to more substantial hot dishes, such as grilled chicken and stews. This is the best option for a leisurely lunch or dinner.

After passing through control, in the sterile departure zone (airside), a cafe operates. This is a great spot for a quick snack right before boarding. Here you can order fresh coffee, tea, soft drinks, as well as light snacks — sandwiches, salads, and various pastries. Look out for local beverages to experience the flavour of Botswana.

Regarding special dietary needs, choices may be limited. Simple vegetarian dishes are generally available, but it is better to check with staff on-site for vegan or gluten-free options. Most establishments open early in the morning, around 06:00, and remain open until the last flight departs, approximately until 21:00-22:00. Prices here are higher than in Gaborone: a full hot meal in the restaurant will cost around 120-180 BWP, and coffee with a pastry in the cafe — about 50-80 BWP.

To ensure your journey through the main airport of Botswana, located in the city of Gaborone, goes smoothly and without unnecessary hassle, make use of our tips. These recommendations will help you save time, money, and stress.

Arrival Time at the Airport. The golden rule for a traveller is to arrive early. For international flights, it is recommended to arrive at the airport at least 3 hours before departure, and for domestic flights — 2 hours. This will give you enough time to complete all formalities without rushing, even if there are queues.

Check-in and Security Control. To save time, use online check-in if your airline provides this option. At the airport, be ready to present your passport and boarding pass. When passing through security control, remove laptops and other large gadgets from your hand luggage in advance, and ensure that all liquids are packed according to international regulations.

Seat Selection. If it is possible to choose a seat during check-in, consider your preferences. Window seats offer beautiful views during takeoff and landing, especially over African landscapes. Aisle seats are convenient if you plan to get up during the flight. For more legroom, choose seats by the emergency exits, but remember that certain restrictions apply to them.

Hand Luggage. Sharp objects (knives, scissors), flammable substances, and liquids in containers larger than 100 ml are prohibited in hand luggage. All liquids must be packed in a single transparent bag. It is recommended to keep valuables, documents, medication, and a portable charger with you.

Transfer Passengers. If you have a connecting flight, check with the airline whether you need to collect your luggage and check it in again. Sir Seretse Khama International Airport is not very large, so navigation usually does not cause difficulties, but always allow sufficient time between flights.

Customs Control. Upon arrival in Botswana, you will have to pass through customs control. Be prepared to declare imported goods if their value exceeds established limits. Familiarise yourself with the country's customs regulations in advance, especially regarding the import of food, tobacco products, and other controlled items.

Saving Time and Money. Book a transfer from the airport in advance or study public transport routes. To avoid overpaying for food and drinks, take an empty water bottle with you (it can be filled after security check) and light snacks. Free Wi-Fi at the airport will help you stay connected without spending money on roaming.

In Case of Flight Delay. If your flight is delayed, first contact your airline representative for information and instructions. Depending on the duration of the delay, the airline may be obliged to provide you with drinks, meals, or even hotel accommodation. Keep all receipts for unforeseen expenses if you have travel insurance.