Ottawa Macdonald–Cartier International Airport

The Ottawa Macdonald–Cartier International Airport is more than just an air gateway to the capital of Canada; it is a facility named in honour of the country's founding fathers, John A. Macdonald and George-Étienne Cartier. Located in the southern part of the city, this airport combines its capital status with a welcoming atmosphere, making it a convenient starting point for journeys across North America and beyond. Every year, it serves millions of passengers, offering flights to popular destinations in Canada, the USA, the Caribbean, and Europe.

Below is the essential information about the airport presented in a convenient format.

Macdonald–Cartier Airport is renowned for its high level of service and passenger convenience. One of its key advantages is the presence of the U.S. Preclearance facility. This allows travellers heading to the United States to clear all customs and immigration formalities whilst still in Ottawa, arriving at the American airport as if on a domestic flight, which significantly saves time. The airport is a vital hub in the "Eastern Triangle" aviation corridor connecting Ottawa, Montreal, and Toronto. The modern terminal, an award-winner for service quality, offers passengers all necessary amenities: from diverse shops and dining options to comfortable lounges and convenient transport links to the city centre.

For your convenience, we have compiled the essential contact information for Macdonald–Cartier International Airport (YOW).

• Official Website: yow.ca — here you will find the most up-to-date information on flights, services, and airport regulations.
• Information Desk Phone: +1 613-248-2125 (for calls from outside Canada) or 613-248-2125 (for local calls).
• Address: 1000 Airport Parkway Private, Ottawa, ON K1V 9B4, Canada.
• Email: For most enquiries, the airport recommends using the dedicated contact form on their official website.
• Social Media: Follow airport news and updates on official accounts on X (formerly Twitter), Facebook, and Instagram under the handle @flyyow.
• Lost Luggage Information: If your luggage has been lost or damaged, you should first contact your airline's representative. If you have lost personal items within the terminal building, please contact the airport's Lost and Found service.
• Passenger Support Contacts: For general enquiries, you can contact the main information desk via phone or use the feedback form on the website.

Reaching Macdonald–Cartier International Airport (YOW) from the centre of Ottawa and other parts of the city can be done in several ways, each offering its own advantages depending on your budget, time, and preferences.

The most economical method is to use public transport. The No. 97 bus route operated by OC Transpo runs around the clock and directly connects the airport with the city centre and key transit stations, where you can transfer to other buses or the O-Train light rail line. The journey from the centre will take approximately 30-45 minutes depending on traffic. This is an excellent choice for travellers with light luggage.

For those who value speed and comfort, a taxi or ride-sharing services such as Uber and Lyft are ideal options. A car journey from the city centre to the terminal takes about 20-30 minutes in the absence of traffic congestion. The cost typically ranges between 35-50 Canadian dollars. Additionally, you can book a private transfer in advance, which is particularly convenient for families and large groups with substantial luggage.

If you plan to move actively around the capital region of Canada, it makes sense to rent a car. Counters for all major rental companies are located directly at the airport. For those arriving at the airport in their own vehicle, several parking options are provided: a covered multi-level car park (Parkade P1) for short-term stays and a more budget-friendly open lot (P4) for long-term parking. It is recommended to book a space online in advance to secure the best rates.

Ottawa Macdonald–Cartier International Airport (YOW) is distinguished by a well-thought-out and modern structure, making it one of the most passenger-friendly airports in Canada. The main feature of the airport is the presence of one main passenger terminal that serves all types of flights: domestic, transborder (to the USA), and international. This organisation significantly simplifies navigation and reduces transit times.

The terminal has a logical three-level structure:

• Level 1: Arrivals area. Here you will find baggage claim belts, customs control for international flights, and car rental counters. The exit from this zone leads directly to taxi stands, bus stops, and meeting points.
• Level 2: Located on this level are the security screening areas for arriving passengers and airline offices.
• Level 3: Departures area. Here you will find check-in counters for all airlines, baggage drop-off points, and the central entrance to the security screening zone.

After passing through the central security checkpoint on the third level, passengers enter a unified departure zone, which is divided into three directions. Navigation is very simple thanks to clear signage. The gate areas are distributed as follows:

• Domestic Flights: Gates 19-28.
• International Flights: Gates 15-18.
• Flights to the USA (U.S. Departures): Gates 4-12.

A key feature of the terminal in Ottawa is the presence of the U.S. Preclearance facility. Passengers flying to the United States undergo all immigration and customs formalities right here in Ottawa. This means that upon arrival at the American airport, their flight will be treated as domestic, allowing them to avoid long queues at the border.

Thanks to its compactness and efficiency, the time required for check-in and security screening at YOW is usually less than at major hub airports. Nevertheless, it is recommended to arrive early: 90 minutes before a domestic flight, 2 hours before an international one, and at least 2-3 hours before a flight to the USA due to the additional time required for American clearance. The airport is well-designed, with electronic boards and signs everywhere, so it is practically impossible to get lost here.

The history of Macdonald–Cartier International Airport in Ottawa is a journey from a modest airfield to a modern transport hub serving the capital of Canada. Founded in 1927 as Uplands Field, it was initially used by the Ottawa Flying Club. With the outbreak of the Second World War, its role changed drastically: it became a key training base for pilots under the British Commonwealth Air Training Plan.

After the war, the airfield began serving civil flights as well. The first proper passenger terminal was opened in 1960 by Queen Elizabeth II. This building, designed in the International Style, served as the main gateway to the city for over 40 years. In 1993, the airport received its current name in honour of Sir John A. Macdonald and Sir George-Étienne Cartier — two founding fathers of the Canadian Confederation, highlighting its capital status.

By the end of the 20th century, it became evident that the old terminal could not cope with the growing passenger flow. This led to a large-scale reconstruction. In 2003, a new, modern terminal was inaugurated, designed with an emphasis on light, space, and passenger comfort. The old 1960s building was demolished in 2004. Further expansion of the terminal occurred in 2008, adding new boarding gates and increasing capacity. Today, Macdonald–Cartier Airport regularly receives awards for high service quality and remains a vital infrastructure facility for the country.

Macdonald–Cartier International Airport (YOW) in Ottawa offers passengers a wide range of services to make their stay as comfortable and convenient as possible. Before departure, you can visit numerous cafés and restaurants offering both quick snacks and full meals. For those who enjoy shopping, there are stores selling souvenirs, newspapers, fashion apparel, and, of course, a large Duty-Free zone with various goods at attractive prices.

For passengers wishing to stay connected, free Wi-Fi is available throughout the terminal. There are also numerous charging stations for electronic devices located across the airport. If you prefer to wait for your flight in a calmer and more private setting, paid VIP lounges are at your service, offering snacks, beverages, and additional amenities.

Ottawa Airport provides all necessary financial services: you will easily find ATMs and currency exchange points. In case of feeling unwell, passengers can seek assistance at the medical point, where first aid is available. The safety and health of travellers are a priority for the airport services.

Families with children will appreciate the presence of specially equipped nursing rooms, as well as small play areas that help young travellers pass the time. The airport is fully adapted for passengers with reduced mobility: it features ramps, lifts, accessible toilets, and an escort service that can be booked in advance through the airline.

For business travellers, the airport offers conditions for work: business services and conference rooms for meetings are available. If you have a long layover or an early flight, you can stay at one of the hotels located either on the airport grounds or in the immediate vicinity, allowing for easy access to the terminal.

At Ottawa International Airport (YOW), travellers will find diverse dining options to suit every taste and budget. Whether you are looking for a quick coffee before departure or a full dinner, there is plenty to choose from. Most establishments are located in the departure zone, after passing through security control.

Before security (Landside), the choice is more limited but ideal for those seeing someone off or arriving at the airport early. Here, you will typically find the iconic Canadian café Tim Hortons, where you can grab coffee, sandwiches, and famous doughnuts. This is an excellent option for a quick and inexpensive snack.

After security (Airside), the main selection of restaurants and cafés opens up to passengers. For those wishing to dine at a leisurely pace, a great choice is Big Rig Kitchen & Brewery — a local establishment where you can try hearty dishes, including burgers and steaks. If you are looking for something more familiar, international chains such as Starbucks, Subway, and A&W are at your service. For those who appreciate fine beverages, Vino Volo operates here, offering a selection of drinks and light snacks.

Particular attention should be paid to local offerings. Do not miss the opportunity to try the classic Canadian poutine if it is on the menu at one of the restaurants. You can also find sweets and souvenirs featuring maple syrup in shops and cafés. Most restaurants offer options for vegetarians, as well as gluten-free dishes — simply check the menu or ask the staff.

Prices at the airport vary: from a budget snack at fast-food outlets (around 10-15 CAD) to a full lunch at a restaurant (30-50 CAD per person). Opening hours for most cafés and restaurants are aligned with the flight schedule: they open early in the morning and operate until the last evening flights depart.

To ensure your journey through Macdonald–Cartier International Airport in Ottawa goes as smoothly as possible, make use of these tips. We recommend arriving at the airport at least 2 hours before departure for a domestic flight and 3 hours before an international one. During peak hours, especially during holidays, it is better to add a little extra time. Online check-in, available with most airlines 24 hours before departure, helps save significant time. This allows you to head straight to the baggage drop counter or, if you are travelling light, directly to security.

Security screening at Ottawa Airport is organised efficiently, but preparation is helpful. Ensure that all liquids in your hand luggage are in containers of no more than 100 ml and packed in a single transparent bag. Laptops and other large electronics will need to be placed in a separate tray. Familiarise yourself with the Canadian Air Transport Security Authority (CATSA) rules in advance to avoid unpleasant surprises. Regarding seat selection on the plane, aisle seats are convenient for those who like to stretch their legs, whilst window seats offer beautiful views, especially when flying over the picturesque landscapes of Canada.

If you have a transfer in Ottawa, especially from an international flight to a domestic one, be prepared to go through customs and immigration control. You will need to collect your luggage and check it in again for the next flight. Keep all documents — passport, boarding passes, and the completed declaration — close at hand. To speed up the process, it is recommended to complete the customs declaration in advance via the ArriveCAN app or kiosks, which are available in the arrival hall. The airport is well-designed, and signs will help you orient yourself easily.

There are several ways to save money at the airport. For example, it is more cost-effective to book parking online in advance — this way you can get a discount. Bring an empty water bottle with you and fill it up after passing security at special water fountains. Prices for food and drinks at the airport are traditionally higher, so it wouldn't hurt to bring some light snacks with you. This is particularly relevant if you are travelling with children.

Flight delays happen, and it is important to know what to do. Before leaving for the airport, check your flight status on the airline's website. If the flight is delayed after your arrival, contact the carrier's representative to learn about your compensation rights (for example, vouchers for food or a hotel in case of a long delay). Fortunately, there is plenty to do at YOW: use the free Wi-Fi, charge your devices, stroll through the shops, or relax in one of the cafés.