El Dorado International Airport

El Dorado International Airport (BOG) is not only the main gateway to Bogota, but also the largest aviation hub in all of Colombia. Located at an altitude of over 2,500 metres above sea level, it is considered one of the highest and busiest airports in the world. El Dorado is named after the mythical city of gold sought by the conquistadors, and today it stands as a strategic node connecting South America with North America, Europe, and other parts of the world. The airport regularly receives high ratings for service quality, making it an excellent starting point for your journey through the country.

El Dorado Airport is renowned for its modern infrastructure and a wide range of passenger services. It consists of two terminals: Terminal 1 serves the majority of international and domestic flights, while Terminal 2 (Puente Aéreo) is used for certain regional routes. A free shuttle bus operates between the terminals for ease of movement. Furthermore, El Dorado is the largest cargo hub in Latin America, highlighting its economic significance. For its achievements, the airport has been repeatedly awarded the title of "Best Airport in South America" by Skytrax, and its staff has been recognised as the best on the continent.

Travellers will find everything necessary for a comfortable wait at the airport: numerous shops, restaurants and cafes, VIP lounges, mother and child rooms, free Wi-Fi, and luggage storage. Modern technologies, such as self-service check-in and baggage drop kiosks, as well as biometric passport control, help make pre-flight formalities quick and convenient. All of this makes El Dorado not just a transit point, but an important and comfortable part of any journey through Colombia.

For your convenience, we have compiled the essential contact information for El Dorado International Airport (BOG).

• Official Website: eldorado.aero
• Information Desk Phone: +57 (601) 266 2000
• Address: Avenida El Dorado #103-9, Fontibón, Bogotá, Colombia
• Email: For most enquiries, it is recommended to use the contact form on the official website. For suggestions and general requests, you can use the address: sugerencias.eldorado@opa.aero
• Social Media: You can follow airport news on the official pages on Facebook (eldoradobogota), X (formerly Twitter) (@eldoradobogota), and Instagram (@eldoradobogota).
• Lost Luggage Information: In case of lost checked baggage, you should immediately contact your airline's representative at the airport. regarding items left or lost within the terminal, contact the Lost and Found Office (Oficina de Objetos Olvidados) by phone: +57 (601) 439-7070, ext. 5112.
• Passenger Support Contacts: For assistance, you can call the main information desk number or use the online chat and feedback form on the airport's official website.

You can reach Colombia's main airport, El Dorado, from Bogota in several ways, each with its own advantages depending on your budget, time, and amount of luggage. The airport is conveniently located and connected to the city by a developed transport network.

Public Transport: TransMilenio Buses

The most budget-friendly way to get to the airport is to use the TransMilenio rapid transit bus system. You need to reach the "Portal El Dorado" station, and from there transfer to the free shuttle bus (Alimentador) with route number 16-14 (Aeropuerto). It runs between the station and Terminals 1 and 2. To pay for travel on TransMilenio, you will need a rechargeable `TuLlave` card. The journey from the city centre will take approximately 40-60 minutes, though it may take longer during peak hours. This option is ideal for travellers with light luggage.

Taxis and Transfers

A taxi is a more comfortable and faster option. It is recommended to use official yellow taxis ordered via apps (such as Cabify or DiDi) or taken from authorised stands. A trip from central districts, such as La Candelaria or Chapinero, will take about 30-45 minutes depending on traffic conditions. The cost will be significantly higher than the bus but provides "door-to-door" convenience. You can also book a private transfer in advance, which is particularly convenient for groups or families with children.

Car Rental and Parking

If you plan to travel around the outskirts of Bogota, renting a car can be an excellent solution. Most major international and local rental companies have offices at the airport. However, please note that traffic in Bogota can be very heavy and chaotic. For those arriving at the airport in their own or rented vehicle, several parking zones are provided. Both short-term and long-term parking are available, located in immediate proximity to the terminals.

El Dorado Airport, the main air hub of Bogota and all of Colombia, consists of two main passenger terminals: Terminal 1 (T1), known as El Dorado, and Terminal 2 (T2), called Puente Aéreo (Air Bridge). This division helps effectively manage the huge flow of passengers by directing international and domestic flights to appropriate zones.

Terminal 1 (T1) is the main and largest building of the airport. It serves all international flights, as well as the majority of domestic flights by major airlines such as Avianca and LATAM. The terminal structure is modern and intuitive:

• Ground Floor: Arrivals Area (Llegadas), where immigration control counters, baggage claim belts, customs, as well as taxi offices, car rentals, and currency exchange points are located.
• Second Floor: Departures Area (Salidas), housing check-in counters, self-service kiosks, security checkpoints, and passport control for international flights. After clearing formalities, passengers enter a spacious area with boarding gates, Duty Free shops, restaurants, and VIP lounges.

Terminal 2 (T2), or Puente Aéreo, is significantly smaller and mainly serves domestic flights by budget airlines such as Satena and EasyFly. It is located in a separate building and offers a more basic range of services. Procedures here are generally faster due to lower passenger traffic, but the selection of shops and cafes is also limited. It is extremely important to check in advance which terminal your flight departs from to avoid confusion.

To move between the terminals, a free shuttle bus "Satélite" is available. It departs every 15-20 minutes from specially marked stops at the exits of the arrivals areas of both terminals. The trip takes about 10 minutes, but you should allow extra time for waiting.

It is recommended to allow sufficient time to complete all pre-flight procedures. For domestic flights, you should arrive at the airport 1.5-2 hours before departure. For international flights, arrive no less than 3 hours prior. During peak hours, queues for check-in and security can be long, so it is better to arrive with time to spare. Follow the signs, check information on departure boards, and do not hesitate to ask airport staff at information desks for assistance.

The history of El Dorado International Airport (BOG) is a story of ambition and growth, reflecting the development of the capital city, Bogota. The airport was inaugurated in 1959 to replace the old Techo air terminal, which could no longer cope with the growing passenger traffic. It received its legendary name "El Dorado" in honour of the mythical city of gold that conquistadors sought in the territory of modern-day Colombia.

From the very beginning, El Dorado became the country's key aviation hub. A significant stage in its development was the opening of the "Puente Aéreo" (Air Bridge) terminal in 1981, which initially served exclusively domestic flights for Avianca, connecting the capital with the country's major cities. In 1998, a second runway was put into operation, significantly increasing the airport's capacity.

The true transformation of the airport began in the 21st century. A massive reconstruction was launched, during which the old terminal building was almost completely demolished and replaced by a modern, spacious, and technologically advanced complex, known today as Terminal 1. This multi-year project allowed El Dorado not only to increase its capacity several times over but also to offer passengers the highest level of comfort and service, meeting international standards.

Today, El Dorado regularly ranks among the busiest airports in Latin America for both passenger and cargo traffic, holding leading positions in the region. The airport has repeatedly received prestigious awards, including from Skytrax as the Best Airport in South America. An interesting fact: El Dorado is located at an altitude of about 2,600 metres above sea level, making it one of the highest major airports in the world and requiring special skill from pilots during take-off and landing.

El Dorado Airport (BOG) in Bogota is not just a transit hub, but a modern complex offering passengers a full range of services for a comfortable wait. Here you will find a multitude of restaurants and cafes to suit every taste: from establishments serving authentic Colombian cuisine to world-famous fast-food chains. For shopping enthusiasts, numerous stores are open, including spacious Duty-Free zones where you can purchase perfumes, souvenirs, and designer goods.

For those who value enhanced comfort, the airport features several VIP lounges and business lounges, including airline lounges and paid lounges accessible to all passengers. Here you can relax in silence, have a snack, and use the workspaces. Free Wi-Fi is available throughout the terminal, and numerous charging stations for gadgets ensure you stay connected.

El Dorado has also taken care of travellers' practical needs. At your service are bank branches, ATMs, and currency exchange points, located in both the arrivals and departures areas. In case of necessity, you can visit the medical centre for first aid. Families with children will appreciate the play areas and mother and child rooms, equipped with everything needed for baby care.

The airport is fully equipped for passengers with reduced mobility: there are ramps, lifts, and specially equipped restrooms. Staff are always ready to provide necessary assistance. If you have a long layover or an early flight, several hotels are located right on the airport grounds and in the immediate vicinity. For business travellers, there are conference rooms and business centres where you can hold a meeting or work in a quiet environment.

At Bogota's El Dorado Airport (BOG), travellers can expect an impressive selection of dining establishments capable of satisfying any taste and budget. Whether you are looking for a quick snack before departure or want to enjoy a full dinner in a quiet setting, you will easily find a suitable option both in the public zone (landside) and after passing security (airside).

Once in Colombia, be sure to take the opportunity to taste local cuisine. In the airport, you can find places serving traditional arepas (corn cakes with various fillings), hearty empanadas (pastries with meat or cheese), and the famous capital soup ajiaco. And, of course, do not miss the chance to drink a cup of aromatic Colombian coffee at one of the Juan Valdez coffee shops — their outlets are located throughout the airport and are a hallmark of the country.

Options for a quick snack and a full meal:

• Quick Snack: In the food courts, located mainly in Terminal 1 before and after the control zone, you will find popular international chains such as McDonald's, Burger King, and Subway. This is an ideal choice for those short on time.
• Full Meal: For a leisurely meal, head to one of the à la carte restaurants. In the departures area (airside), there are steakhouses and restaurants serving Latin American cuisine. Some establishments, such as the branch of the famous Andrés Carne de Res, offer not only food but also a unique atmosphere.

Most establishments in the departures area operate 24 hours a day or have extended hours to serve international flight passengers. Prices at the airport are generally higher than in the city. Regarding special dietary needs, many restaurants offer vegetarian dishes. Vegan or gluten-free options can be found in salad bars or establishments with international cuisine, but it is best to check the ingredients with staff in advance.

To ensure your journey through Colombia's main airport, El Dorado, is as comfortable and stress-free as possible, make use of these proven tips. The airport in Bogota is one of the busiest in Latin America, so a little preparation will help save time and peace of mind.

Arrival Time and Check-in. For international flights, it is recommended to arrive at the airport at least 3 hours before departure, and for domestic flights — 2 hours. This time is sufficient to calmly go through all procedures, especially during peak hours. To save time, complete online check-in for your flight and, if travelling without luggage, proceed directly to passport control and security.

Passing Control and Seat Selection. Security queues can be long. Keep your passport and boarding pass handy. When choosing a seat on the plane, if departing from Bogota, try to get a window seat on the right side (row F). Depending on the take-off path, you may be treated to a stunning view of the city and the surrounding mountains.

Hand Luggage. The rules are standard: liquids are permitted in containers up to 100 ml, packed in a transparent bag. Sharp and cutting objects are prohibited. An important nuance regarding Colombia: any products containing coca leaves (tea, sweets) are strictly prohibited for export and can lead to serious legal problems. However, famous Colombian coffee can be carried in both checked and hand luggage (in original packaging).

Transit Passengers. El Dorado is a convenient hub for transit passengers. In the secure area, you will find many shops, cafes, and restaurants. There are several business lounges where access can be paid for on the spot. If you have a long layover, check in advance if you need a visa to enter the city.

Customs Control on Arrival. Before passing passport control, you will need to complete a migration and customs declaration (this can often be done online in advance via the Check-Mig app). Be prepared to honestly declare all goods subject to declaration. Customs officers may selectively check luggage.

Saving Time and Money. To avoid overpaying for a taxi to the city, use the services of official counters in the arrivals hall or book a car via popular apps (Uber, Cabify), waiting for it in the designated zone in the car park. Bring an empty reusable water bottle with you — after security, there are drinking fountains in the airport where you can fill it for free.

In Case of Flight Delay. Periodically check your flight status on the screens or in the airline's app. For long delays, carriers are obliged to provide passengers with vouchers for food and drinks. The airport has sufficient comfortable waiting areas, and there is also a hotel located in immediate proximity to the terminal.