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Shillong Airport

About the Airport

Shillong Airport. Source: Kupi.com Binoculars

Shillong Airport (SHL), also known as Umroi Airport, serves as the aerial gateway to the city of the same name — the capital of the state of Meghalaya, often referred to as the "Scotland of the East." Located approximately 30 km from the city centre, this small but significant airport is situated in a picturesque setting amidst hills and pine forests. Despite its modest size, it plays a key role in the region's transport accessibility. The modern terminal, opened in 2011, provides basic amenities for a comfortable start and end to your journey through the amazing land of Meghalaya.

IATA Code SHL
ICAO Code VEBI
City Shillong
Distance to centre 30 km.
Status Domestic.
Annual Passengers Approx. 120,000 (2024-2025).
Popular Airlines IndiGo, Alliance Air, SpiceJet.
Schedule Online Board "Shillong Airport"

The main advantage of Shillong Airport is its compactness. The single terminal allows passengers to quickly go through all pre-flight and post-flight formalities, avoiding the hustle and long queues typical of major aviation hubs. The airport is equipped with an Instrument Landing System (ILS), which enhances flight safety during the region's complex weather conditions. For travellers, this is not just a transport hub, but the ideal starting point for exploring the unique culture and stunning nature of Meghalaya, including the famous living root bridges, numerous waterfalls, and mysterious caves.

Contact Information

  • Official Website: Up-to-date information on flights, services, and regulations at Shillong (Umroi) Airport can be found on the official portal of the Airports Authority of India (AAI). Link to the airport page: www.aai.aero/en/airports/details/shillong.
  • Helpline Phone: For general enquiries, you can contact the number: +91-364-2909955.
  • Airport Address: Shillong Airport, Umroi, Meghalaya 793103, India.
  • Email: For official requests, you can use the Airport Director's email: apdshillong@aai.aero.
  • Social Media: Separate social media pages for Shillong Airport may not be available. It is recommended to follow news on the official accounts of the Airports Authority of India (AAI).
  • Lost Luggage Information: In case of loss or damage to luggage, you must first contact the airline representative of the flight you travelled on. Their counters are located in the arrival hall.
  • Passenger Support Contacts: For immediate assistance and consultation within the airport premises, please approach the information desk or use the helpline number listed above.

How to Get to the Airport

Shillong Airport (SHL), also known as Umroi Airport, is located approximately 30 kilometres from the city centre of Shillong. You can reach it in several ways, the choice of which depends on your budget, time, and comfort preferences. When planning a trip to this region of India, please note that mountain roads can affect travel time, especially during the rainy season.

The most popular and convenient way to get to the airport is by taxi. You can book a private taxi or use shared taxi services, which are usually jeeps or minivans. A trip by private taxi will cost more but ensures maximum comfort and speed. A shared taxi is a more budget-friendly option, but be prepared to wait until the vehicle fills up with other passengers. The travel time is usually between 1 to 1.5 hours depending on traffic conditions. It is recommended to negotiate the price in advance or use official taxi counters.

For budget-conscious travellers, there is the option to travel by bus. The Meghalaya Transport Corporation (MTC) periodically runs special shuttle buses operating between the city and the airport. This is the cheapest method, however, it is worth checking the schedule in advance, as services may be irregular and tied to flight arrival and departure times. A bus trip will take slightly longer than a taxi due to stops along the way.

If you value independence, you might consider car rental. Renting a car with a driver is particularly popular in mountain regions. This eliminates the need to navigate complex roads yourself and allows you to enjoy the views. If you decide to drive yourself, ensure you have experience driving in the mountains. Parking is available at Shillong Airport where you can leave the vehicle during your absence.

To summarise, for maximum convenience, it is best to book a private transfer or taxi, especially if you have a lot of luggage. For those seeking a balance between price and comfort, a shared taxi is an excellent choice. Budget tourists should look into buses, having studied their schedule beforehand. In any case, allow extra time for the journey to the airport to avoid rushing.

Terminals and Map

Shillong Airport (SHL), also known as Umroi Airport, is a small regional air terminal, making navigation through it extremely simple and clear. This is particularly convenient for those travelling for the first time or those who dislike the bustle of large transport hubs.

The airport operates with only one terminal, which serves both departing and arriving flights. Due to its compactness, all zones are within walking distance of each other. Departure and arrival areas are located in the same building, eliminating the need for long transfers or shuttle buses. Upon entering the terminal, you will immediately see the check-in counters, followed by the security screening area leading to a small waiting lounge.

Flight check-in and security control procedures at Shillong Airport usually take significantly less time than at major airports. The entire process, from entering the building to reaching the gate, rarely takes more than 30-40 minutes. Nevertheless, it is recommended to arrive at the airport 1.5-2 hours before departure to complete all formalities without haste.

Navigation within the terminal is intuitive. All signs are clear and easy to read. Since the space is limited, getting lost here is practically impossible. The arrival area is just as simple: after disembarking the plane, you enter a small hall with a baggage claim belt, and the exit to the city is just a few steps away. For passengers, this means a maximally quick and comfortable start and end to their journey.

Airport History

Shillong Airport (SHL), also known as Umroi Airport, holds key importance for connecting the state of Meghalaya with the rest of India. Its history began in the mid-1960s — construction was completed in 1965, and the airport was commissioned in 1973. Initially, it was a small airfield designed to service small aircraft and helicopters, reflecting the modest needs of the region at that time.

A crucial stage in the airport's development was its modernisation under the guidance of the Airports Authority of India (AAI). In the 2000s, a large-scale expansion project began, which included the construction of a new terminal. The grand opening of the modern terminal took place in June 2011. This building, capable of handling about 100 passengers simultaneously, marked a new era for the aerial gates of Shillong, making travel more comfortable.

Parallel to the terminal construction, work was carried out to extend the runway from 1,800 to 2,300 metres. The goal of this upgrade was to ensure the ability to accommodate larger aircraft, such as the Airbus A320 and Boeing 737, which would allow for direct flights to major cities in the country. Although operating such large liners presents certain challenges due to the complex terrain, these improvements significantly increased the airport's potential.

Today, Shillong Airport is not just a transport hub, but a symbol of the region's development and openness. One interesting fact is its picturesque yet challenging location in a valley surrounded by hills. This makes every takeoff and landing here a truly breathtaking spectacle for both passengers and pilots, requiring high skill from the latter. The airport continues to play a vital role in the development of tourism and the economy of Meghalaya state.

Services and Amenities

Shillong Airport (SHL), also known as Umroi, is a regional airport serving the picturesque state of Meghalaya. Despite its modest size, it provides passengers with all necessary services for a comfortable wait for their flight.

In the terminal, you will find a few cafes and snack bars where you can have a bite to eat, or drink tea or coffee. There are also small shops offering essential goods, souvenirs, and local handicrafts. The selection is not as vast as in metropolises, but quite sufficient to pass the time.

For comfortable waiting, the airport provides halls with seating. While specialised business class VIP lounges may not be available here, there are areas of enhanced comfort. Passengers have access to free Wi-Fi, as well as charging stations for electronic devices located in various parts of the terminal. ATMs are installed for cash withdrawals, however, for full currency exchange services, it is better to look in the city.

The airport is equipped for the needs of all categories of travellers. There is a medical unit for first aid. For passengers with children, mother and child rooms are provided. Travellers with reduced mobility can count on staff assistance, provision of wheelchairs, and access to specially equipped restrooms.

There are no specialised business centres or conference halls within the airport itself. Also, there are no hotels on its premises. The nearest options for accommodation and business meetings can be found in the city of Shillong, which is located approximately 30 kilometres from the airport.

Where to Eat

Shillong Airport (SHL), serving the scenic Meghalaya region, is a small domestic airport, so the choice of dining establishments here is quite modest. Nevertheless, passengers can find a few options to have a snack before departure. The main food outlets are located in the general hall of the single terminal, in the landside area before security control.

Typically, there is a small cafe or snack bar operating at the airport, offering a basic range of dishes and drinks. Here you can buy sandwiches, pastries, crisps, chocolate, as well as hot tea and coffee. For those wishing to try something local, the assortment sometimes includes momos (steamed dumplings) or other popular snacks in India such as samosas. This is an excellent option for a quick and filling snack.

regarding a full meal, possibilities are limited. Do not expect a restaurant with an extensive menu. It is recommended to eat a substantial meal in the city of Shillong before travelling to the airport. Passengers with strict dietary requirements (vegetarian, Halal, gluten-free) should verify the ingredients of dishes directly with the cafe staff. In India, vegetarian options are widely available and are a safe choice. The most reliable option would be packaged factory snacks or fruits.

Prices at the airport are expectedly higher than in the city but remain at a moderate level. Establishments usually operate according to the flight schedule, opening a few hours before the first departure and closing after the last one leaves. Since all food outlets are in the public zone, you can have a snack with those seeing you off before you proceed to boarding.

Tips for Travellers

To ensure your journey through Shillong Airport goes smoothly, make use of these helpful tips. The airport, also known as Umroi Airport, serves the picturesque Meghalaya region and is the gateway to one of the most beautiful corners of India.

Arrival time at the airport. Shillong Airport is small and serves primarily domestic flights. It is recommended to arrive 1.5-2 hours before departure. This time is quite sufficient for calmly going through all formalities without unnecessary rushing.

Check-in and Screening. Procedures at regional airports often go faster than at major hubs. Nevertheless, keep your passport (or other identification) and ticket ready. To save time, complete online check-in if your airline provides such an option. Be prepared for standard security checks: remove outer clothing, and place metal objects and electronics from your pockets into a separate tray.

Choosing a seat on the plane. When flying to or from Shillong, try to get a window seat. In clear weather, stunning views of the green Khasi hills will open up to you — this is a great start or end to your journey through Meghalaya.

Hand luggage. Standard rules apply here as well. Sharp objects, weapons, and liquids in containers larger than 100 ml are prohibited in hand luggage. All liquids must be packed in a transparent bag. Power banks and other batteries should be carried only in hand luggage, not in checked baggage.

Connecting passengers. Shillong Airport is rarely used as a transit hub for international flights. If you have a planned connection to another domestic flight, check with the airline if your luggage will be checked through automatically. If you are flying further abroad, your connection will likely be in a major city like Delhi or Kolkata, where you will go through border control.

Customs control. Customs formalities must be cleared upon entering the country. Since Shillong Airport receives mainly domestic flights, you will most likely go through customs at your first airport of arrival in India. Have your passport, visa, and completed customs declaration ready if required.

Saving time and money. To save money, book a taxi or transfer from the airport to the city in advance online. Prices at the airport itself may be higher. Also, take an empty water bottle with you, which can be filled after passing security, and light snacks to avoid spending on food at the airport.

Flight delays. Weather in the hilly terrain can be unpredictable, especially during the monsoon season, which can lead to flight delays or cancellations. Monitor your flight status online and subscribe to notifications from the airline. In case of a long delay, inquire about your rights to food, drinks, or accommodation. Keep essential items (chargers, medication, documents) in your hand luggage.

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