Hang Nadim International Airport

Hang Nadim International Airport is not merely the air gateway to the island of Batam, but also a vital strategic node in Indonesia. Located in immediate proximity to Singapore, it was originally constructed as a backup airfield for its giant neighbour, which explains its impressive specifications. Named after the legendary Malay warrior Laksamana Hang Nadim, the airport serves as the primary arrival point for tourists and business travellers keen to explore the Riau Archipelago. Today, it is a modern and dynamically developing hub playing a key role in the region's transport system.

The main pride of Hang Nadim Airport is its runway. Its length exceeds 4,000 metres, making it the longest in Indonesia and one of the longest in Southeast Asia. Thanks to this, the airport is capable of receiving absolutely any type of aircraft, including the world's largest passenger liners. Furthermore, Hang Nadim operates 24 hours a day and is actively developing not only as a passenger hub but also as a cargo and technical centre, offering aircraft maintenance and repair services.

Below is the contact information for Hang Nadim International Airport (BTH). We recommend verifying the data on official resources before your journey.

• Official Website: bth.bpbatam.go.id
• Information Desk Phone: +62 (0778) 761 507
• Address: Jalan Hang Nadim No.01, Batu Besar, Nongsa, Kota Batam, Kepulauan Riau, Indonesia
• Email: humas@bpbatam.go.id (general contact for the managing company BP Batam)
• Social Media: You can follow airport news on the official pages on Instagram and Facebook.
• Lost & Found: For issues regarding lost or damaged luggage, you should first contact your airline's representative at the airport. For general enquiries, you may contact the airport information service.
• Customer Support Contacts: For general information, assistance, and consultations, please use the airport information desk phone number.

Getting to Hang Nadim International Airport (BTH) from the central districts of Batam city, such as Nagoya or Batam Centre, is quite simple. Major transport options offer varying levels of comfort and cost, allowing you to choose the most suitable variant. On average, the journey from the city centre to the airport takes between 30 to 45 minutes, depending on traffic conditions.

The most popular and convenient method is taxi or online ride-hailing services, such as Gojek and Grab, which are widely used in Indonesia. This offers an optimal balance of price and comfort, especially if you are travelling with luggage. Official taxi counters are located right at the exit of the arrival terminal. The trip cost will be fixed or metered, but it remains quite affordable by international standards.

For budget travellers, there is public transport — Damri buses. They operate on specific routes connecting the airport with key points in the city, including ferry terminals and the shopping districts of Jodoh and Nagoya. This is the cheapest way to travel; however, it is worth noting that the schedule may not always be convenient, and during peak hours, buses can be crowded.

If you value independence and plan to actively explore the island, a good solution would be car rental. Rental desks are available both at the airport itself and in the city. Hang Nadim Airport provides parking facilities where you can leave a vehicle for short or long periods. You can also pre-book a private transfer, which is particularly convenient for large groups or families with children wishing to reach their hotel without any hassle.

Hang Nadim International Airport (BTH) on the island of Batam features a fairly simple and clear structure, making navigation easy even for first-time visitors. The airport consists of one main passenger terminal that serves both domestic and international flights. Consequently, there is no need for complicated transfers between different buildings — all zones are located under one roof.

The terminal layout is logical and intuitive. The building is divided into two main parts: for departing and arriving passengers. The departure zone includes check-in counters located in a spacious main hall. After check-in, passengers proceed to the security screening area, and then to the general waiting hall with boarding gates. The waiting hall, in turn, is conventionally divided into domestic and international sectors. The international sector is equipped with passport control points and Duty Free shops.

The arrival zone is located separately. Upon arrival, passengers first go through passport control (for international flights) and then proceed to the baggage claim hall. Customs control is located at the exit of this zone. Since all processes take place in a single terminal, transferring from one flight to another, especially to a domestic one, does not take much time.

Regarding the time required to complete formalities, for domestic flights, it is recommended to arrive at the airport 1.5-2 hours before departure. For international flights, it is better to allow more time — about 2-3 hours, especially if you plan to check in luggage or process tax refunds. In general, the airport is not overcrowded, and queues at check-in and security usually move quickly. For navigational convenience, signs in Indonesian and English are installed throughout the terminal, and airport staff are always ready to assist and answer questions.

The history of Hang Nadim International Airport (BTH) is inextricably linked to the ambitious project of transforming the island of Batam into a major industrial and tourism centre of Indonesia. Initially, in the 1980s, it was a small airfield for domestic flights, but with the growth of the island's economic significance, a need arose for more robust infrastructure.

A key moment in the airport's history was the massive reconstruction completed in 1995. During these works, a runway with a length of 4,025 metres was built — at that time, the longest in the country. Such an impressive size was chosen with the future in mind: the runway is capable of accommodating the world's largest aircraft, including the Airbus A380, and was even considered a potential landing site for Space Shuttles. The airport received its name in honour of Hang Nadim, a legendary Admiral (Laksamana) from the era of the Malacca Sultanate.

Having received international status, the airport continued to develop. Modernisation and expansion works were carried out on the passenger terminal to cope with the constantly growing flow of passengers attracted to Batam by business and leisure opportunities. Today, Hang Nadim Airport is an important transport node playing a significant role in the economy of the region and the entire Indonesian archipelago.

Hang Nadim International Airport (BTH) offers passengers all necessary services for a comfortable wait for their flight. In the terminal, you will find various cafes and restaurants where you can taste both local Indonesian dishes and familiar international snacks. For those wishing to shop, there are Duty Free shops, souvenir stalls, and outlets selling essential goods.

For passengers preferring enhanced comfort, business lounges are available at the airport. Here you can relax in a quiet atmosphere and enjoy complimentary snacks and beverages. Free Wi-Fi is available throughout the terminal, and numerous charging stations will allow you to stay connected and prepare your gadgets for the flight.

Financial matters can be easily resolved at Hang Nadim Airport: ATMs and currency exchange points are at your service. To ensure passenger safety and health, a medical point is in operation, ready to provide first aid. Travellers with children can make use of mother and child rooms, equipped with everything necessary for baby care.

The airport also caters to passengers with reduced mobility, providing special assistance, ramps, and equipped restrooms. Although there are no hotels directly within the terminal building, several hotels of various price categories are located in the immediate vicinity of the airport, offering convenient accommodation for transit passengers or those with an early departure.

At Hang Nadim International Airport (BTH), passengers will find several options for a snack or a full meal to help pass the time while waiting for a flight. Most catering establishments are concentrated in the public area of the main terminal, before security control. The selection here ranges from small coffee shops to food courts offering a variety of dishes.

For those looking for a quick bite, coffee shops such as Starbucks or local equivalents are ideal, where you can order a sandwich, pastries, and, of course, aromatic coffee. If you have time for a substantial lunch, pay attention to the food court. Here you can discover Indonesian cuisine: try popular dishes such as Nasi Goreng (fried rice) or Soto Ayam (chicken noodle soup). This is an excellent opportunity to enjoy local flavours before departure. After passing through security (airside), the choice is usually more limited, reducing to a few small cafes and kiosks with drinks and snacks.

Prices at the airport are typically higher than in the city but remain within reason for an air terminal. Most establishments operate according to flight schedules, opening early in the morning and closing after the departure of the last aircraft. Regarding dietary preferences, finding dishes with Halal status in Indonesia is effortless. Vegetarian options are generally available in the form of rice and vegetable dishes; however, for stricter diets such as vegan or gluten-free, the selection may be limited, so it is best to check ingredients with the staff.

To ensure your journey through Hang Nadim International Airport goes smoothly, make use of these tips. It is recommended to arrive at the airport at least 2 hours before domestic flights and 3 hours before international ones. This time will be sufficient to check in for the flight, drop off luggage, and pass security control without rushing. Always keep your passport, visa (if required), and boarding pass ready — this will significantly speed up the process.

When going through screening, be prepared to remove all electronic devices and liquid containers from your hand luggage. Please be reminded that liquids in containers exceeding 100 ml are not permitted in the cabin unless packed in checked luggage; smaller containers must be in a transparent bag. Sharp objects, such as scissors or penknives, should be placed in checked luggage. Regarding seat selection, window seats will offer you beautiful views during take-off and landing, while aisle seats provide more legroom and the ability to move freely during the flight.

Passengers with transfers in Batam should check with their airline in advance whether they need to collect and re-check their luggage. Follow the "Transit" signs to proceed to the correct gate. When passing customs control in Indonesia, be prepared to declare expensive goods and cash exceeding the established limit. The import and export of narcotics, weapons, and certain food products is strictly prohibited and punishable by law.

To save time and money, complete online check-in for your flight if your airline provides this option. This will allow you to avoid queues at the counters. To avoid overpaying for water, take an empty bottle with you and fill it at drinking fountains after passing security control. Transfers from the airport are also best booked in advance or by using the services of official carriers to avoid inflated prices.

In the event of a flight delay or cancellation, contact your airline representative immediately. Depending on the duration of the wait, you may be provided with vouchers for food, drinks, or even hotel accommodation. Remain calm, monitor information on the departure boards, and do not hesitate to clarify the status of your flight with airport staff.