To ensure your journey through the airport of Semey goes smoothly, follow these tips. For domestic flights within Kazakhstan, it is recommended to arrive at the airport 1.5-2 hours before departure, and for international flights — 2.5-3 hours. This time will be sufficient to complete all pre-flight formalities without rushing.
Most airlines offer online check-in, which opens 24 hours before departure. This is a great way to save time at the airport and choose a convenient seat. If you are travelling only with hand luggage, you can proceed directly to security. The security screening procedure is standard, but be prepared to present electronic devices and liquids for separate scanning.
Seat selection on the plane depends on your preferences. Window seats (A, F) offer beautiful views during take-off and landing. Aisle seats (C, D) are convenient if you plan to get up during the flight. Emergency exit seats usually offer more legroom, but restrictions may apply to them.
Pay close attention to hand luggage regulations. Liquids (gels, aerosols) are permitted in containers not exceeding 100 ml, packed in one transparent bag with a volume of up to 1 litre. It is prohibited to carry sharp objects, weapons, and explosive substances. Always check the weight and dimension limits for hand luggage on your airline's website.
If you have a connecting flight, verify in advance whether you need to collect and re-check your luggage at the intermediate airport. Leave a sufficient time margin between flights, especially if the transfer involves changing terminals or passing through additional controls.
When entering or leaving the country via international flights, you will need to pass through customs control. Familiarise yourself with the rules for importing and exporting currency, as well as the lists of goods subject to mandatory declaration. Usually, this applies to large sums of money, cultural values, and certain types of plants and animals.
To save money, weigh your luggage at home and ensure it does not exceed the allowance to avoid excess baggage fees. Pre-book a taxi or transfer from the airport — this is often more cost-effective than hailing a car on the spot. You can also bring an empty water bottle and fill it at a drinking fountain after passing security.
In case of a flight delay or cancellation, contact your airline representative immediately. Depending on the duration of the wait, you are entitled to drinks, hot meals, and, for extended delays, hotel accommodation. Keep all receipts and boarding passes — they may be needed to claim compensation.