The infrastructure of Garissa Airport (GAS) fully corresponds to its status as a small regional air hub. One should not expect the luxury of international hubs with duty-free shops or spas here. The airport is designed to meet the basic needs of passengers before a short flight, and the main emphasis is on functionality and speed of service.
Restaurants, Cafes, and Shops
There are no full-fledged restaurants or cafes in the terminal. Catering services here are minimally represented:
- Shops and Kiosks: A small kiosk or counter may operate in the waiting area, selling soft drinks, bottled water, and packaged snacks (biscuits, crisps).
- Recommendation: Travellers are strongly advised to have a hearty meal in the city before departure and take a supply of water with them, especially if travelling with children.
Waiting Lounges and VIP Service
At Garissa Airport, there is no division into business lounges and economy class. All passengers wait for departure in a general waiting hall. The room is equipped with standard seats. Thanks to the low passenger flow, it is usually quite quiet and calm here, and there is enough space for everyone.
Communication, Wi-Fi, and Device Charging
Technical amenities in the terminal are limited. Public Wi-Fi is generally absent or works unstably. for internet access, it is better to rely on the mobile data of local operators (Safaricom or Airtel), whose coverage in the airport area is quite good. There are no specialised Charging Stations for gadgets, so it is recommended to fully charge phones in advance or carry a portable power bank.
Financial Services
There are no ATMs or currency exchange points in the terminal building. Since paying for taxis and small purchases in kiosks often requires cash, tourists should take care of withdrawing money (Kenyan Shillings) in advance — at banks or ATMs in Garissa city centre.
Medical Assistance and Security
Security officers and staff trained in first aid are on duty at the airport. There is no full-fledged medical centre or pharmacy in the terminal. In case of serious illness, the passenger will be promptly transported to one of the city's hospitals, fortunately located just a few kilometres away.
Services for Passengers with Children
There are no specialised mother and child rooms or play areas in the airport. However, airline and airport staff are traditionally very friendly to families and are always ready to help with seating or boarding. It is recommended to carry everything necessary for child care (food, wet wipes, entertainment) in your hand luggage.
Accessibility
For passengers with reduced mobility, the airport offers a basic level of accessibility:
- Barrier-Free Environment: Since the terminal is single-storey, there is no need for lifts or escalators, which facilitates movement in a wheelchair.
- Boarding the Aircraft: There are usually no special ambulifts (lift trucks) at the airport. Boarding is carried out from the ground via the aircraft stairs. Ground service staff provide physical assistance with boarding and disembarking for passengers who have difficulty moving independently.
Hotels and Accommodation
There are no hotels directly on the airport territory. However, thanks to the proximity to the city, passengers can use hotels located 10–15 minutes away by car. This is a convenient option for those arriving on an evening flight or waiting for a departure early in the morning.
- Almond Resort: One of the most popular hotels in Garissa, offering comfortable rooms, a swimming pool, and a restaurant. Often used by business travellers and employees of international organisations.
- Nomad Palace Hotel: Known for a good level of service and cuisine offering local delicacies (for example, camel meat dishes).
- Hiddig Hotel: A budget-friendly and neat accommodation option in the city centre.
Business Services
There are no conference rooms or business centres in the terminal itself. If you need to hold a meeting immediately after arrival or work with documents, it is best to use the infrastructure of the aforementioned hotels in the city, where conference call services and meeting room rentals are provided.