Turkmenabad

Turkmenabad International Airport is not merely a transport hub, but a true aerial gateway to the country's eastern region, impressive in its scale and architecture. From a bird's-eye view, the passenger terminal resembles the giant eight-pointed star of Oguz Khan, immersing travellers in an atmosphere of national character and Eastern hospitality from the very first minute. This modern, high-tech complex, built amidst sands and oases, combines advanced engineering solutions with the rich cultural heritage of Turkmenistan.

The main feature and undeniable merit of the airport is its unique design, which has been officially recognised in the Guinness World Records. The star shape is not only aesthetically pleasing but also functional, ensuring convenient logistics for passengers inside the terminal. Thanks to modern equipment, including aerobridges, automated baggage handling systems, and spacious halls, completing all pre-flight formalities takes minimal time.

Turkmenabad Airport is strategically important for those planning a journey to the Lebap Velayat (region). It serves as a convenient starting point for visiting the famous Dinosaur Plateau, the Koytendag (Kugitang) nature reserves, or for business trips to this industrially developed region. High security levels, the presence of comfortable CIP and VIP lounges, as well as a hotel integrated into the complex, make it one of the most convenient aviation hubs in Central Asia for transit and direct flights.

When planning a trip to Turkmenabad, it is important to know how to contact the airport or obtain necessary information. Below are the main contact details and recommendations for finding them.

• Official Website: Currently, a dedicated website for Turkmenabad International Airport (CRZ) may not be available. It is recommended to check up-to-date information regarding schedules and regulations on the official website of the national carrier, "Turkmenistan Airlines".
• Inquiry Service Phone: A public inquiry phone number for the airport is not widely published. To clarify information regarding your flight, it is most reliable to contact the call centre or representative office of the airline you are flying with directly.
• Airport Address: Turkmenabad International Airport, Turkmenabad, Turkmenistan. The airport is located approximately 15 kilometres from the city centre.
• Email: A specialised email for passenger inquiries is not publicised. For communication, it is better to use the feedback forms on your airline's website.
• Social Media: Official social media accounts for the airport to inform passengers are not currently maintained.
• Lost Luggage Information: If your luggage has been lost or damaged, you must immediately contact your airline representative or the Lost & Found counter, which is usually located in the arrivals hall.
• Passenger Support Service: For all questions arising within the airport territory, you may approach the staff at the information desk in the main terminal.

Getting to the international airport of Turkmenabad, one of the key air hubs of Turkmenistan, is quite simple due to its location near the city centre. Travellers have access to several transport options, varying in cost, speed, and level of comfort.

The most popular and convenient method is taxi or private transfer. The journey from the central part of the city to the airport usually takes no more than 15-25 minutes, depending on traffic conditions. This is a relatively inexpensive option; however, it is recommended to agree on the fare with the driver in advance or use official taxi services. For maximum convenience, you can book a transfer through your hotel, ensuring a fixed price and timely vehicle arrival.

For budget-conscious travellers, there is the option of public transport. Although specialised express buses to the airport may be absent, some city routes pass near the terminal complex. This method is the cheapest but may be less convenient, especially if you are travelling with a large amount of luggage. It is best to verify the schedule and exact route directly on site.

If you prefer independence in your movements, you can use a car rental service. This will give you the freedom not only for the trip to the airport but also for exploring the city's surroundings. For those arriving at the airport in their own or a rented vehicle, convenient parking is provided within the airport complex territory. Here, you can leave your car for both short and long periods.

The airport of the city of Turkmenabad (CRZ) represents a modern and compact aviation complex. Its main feature is the presence of one main passenger terminal, opened in 2018. This futuristic building, designed in the shape of the eight-pointed star of Oguz Khan, serves both domestic and international flights, making navigation extremely simple and intuitive for passengers.

Since all operations are concentrated in one building, passengers do not need to worry about transfers between terminals. The airport layout is logical: the arrivals and check-in zones are located on the ground floor, while the departures zone with gates is on the first floor. After entering the terminal, you immediately find yourself in the general hall where the check-in counters are located. After completing check-in and dropping off luggage, passengers proceed to the upper level for security screening and passport control (for international flights).

Inside, the terminal is divided into two main flows: for passengers of domestic and international lines. Departure and arrival zones are clearly demarcated, and navigational signs in multiple languages help you orient yourself easily. In the departure zone, after all formalities, passengers enter a comfortable waiting lounge with shops, cafes, and boarding gates.

Thanks to modern equipment and well-thought-out logistics, going through all procedures — from check-in to boarding the aircraft — usually takes not too much time. Nevertheless, it is recommended to arrive at the airport in advance: 2-3 hours before an international flight departure and 1.5-2 hours before a domestic one. This time will be sufficient to complete all formalities without rushing, enjoy a coffee, and find your boarding gate.

The history of air travel in Turkmenabad is divided into two key stages related to the old and new airports. The first airfield was built back in the Soviet era and served as the city's main air gateway for a long time, servicing predominantly domestic flights. Over the years, its infrastructure ceased to meet modern requirements, leading to the necessity of constructing a new, larger-scale complex.

A new era for Turkmenabad Airport began on 26 February 2018 with the opening of the modern international airport complex. This project became one of the largest in Turkmenistan's transport system. The new airport was built from scratch and equipped with state-of-the-art technology to accommodate all types of aircraft and comply with high international standards.

The main pride and an interesting fact associated with the airport is its passenger terminal. The building is designed in the shape of a giant eight-pointed star of Oguz Khan, making it a unique architectural object. This original design did not go unnoticed: the terminal was entered into the Guinness World Records as the largest star-shaped building in the world. Its area covers more than 12,000 square metres.

The capacity of the new terminal is 500 passengers per hour, which fully covers the region's needs for air travel. The infrastructure includes a modern runway 3,800 metres long, taxiways, an apron for aircraft parking, as well as advanced navigation and security systems. The opening of the new airport significantly increased the transport and transit potential of the eastern part of the country, turning Turkmenabad into an important international aviation hub.

Turkmenabad International Airport offers passengers a modern terminal equipped with everything necessary for a comfortable wait for their flight. Conditions have been created here so that the time before departure passes pleasantly and usefully, regardless of the purpose of your trip.

Available to travellers are several cafes and restaurants where one can have a snack or a full meal, choosing dishes of local or international cuisine. Shops operate in the departure zone, including Duty Free, where you can purchase perfumes, cosmetics, beverages, and souvenirs as a memento of your trip to Turkmenistan.

Spacious and comfortable waiting lounges are provided for rest. Passengers who value enhanced comfort can use the services of the VIP lounge, which offers a quieter atmosphere, snacks, and beverages. Wi-Fi is available throughout the terminal, and numerous charging stations allow you to stay connected at all times.

Practical matters can also be resolved at the airport: bank branches, ATMs, and currency exchange points are in operation. In case of need, there is a medical point in the terminal building ready to provide first aid. For passengers with small children, a special mother and child room is equipped where you can take care of your baby in a quiet environment.

The airport is fully adapted to serve passengers with reduced mobility: there are ramps, elevators, and specially equipped restrooms. A hotel with 100 beds is located directly within the terminal complex building, which is especially convenient for transit passengers or those with an early departure. For business travellers, conference halls and business centres are provided, allowing you to hold a meeting or work while waiting for a flight.

The international airport of Turkmenabad (CRZ) offers passengers several convenient options for a snack or a full meal while waiting for a flight. The main dining points are concentrated in the modern passenger terminal to ensure comfort for both departing and arriving travellers.

For those with time to spare, a restaurant operates in the public zone of the airport (before passport control and security), where hot dishes can be ordered. Here you will have the opportunity to experience the cuisine of Turkmenistan by trying aromatic plov (pilaf), fresh meat shashlik (kebab), or traditional shurpa soup. This is the best choice for a leisurely lunch or dinner.

If you are limited on time, pay attention to the cafes and coffee bars. They are located both in the general zone and in the "clean" departure zone, after passing all formalities. In their menu, you will find sandwiches, pastries, desserts, as well as hot and cold beverages. This is an ideal option to quickly drink a coffee and have a bite right before boarding the plane.

Regarding special dietary needs, most dishes in local establishments comply with Halal standards. Vegetarians generally have access to vegetable salads, side dishes, or pastries with non-meat fillings. Passengers with strict dietary restrictions (e.g., vegan or gluten-free diets) are recommended to carry small snacks with them, as the specialised selection may be limited. Prices at the airport are higher than in the city, and the opening hours of establishments are usually tied to the flight schedule.

Travelling through the airport of Turkmenabad will be easier and more pleasant if you prepare in advance. Here are some useful tips that will help you orient yourself in the airport and avoid unnecessary hassle during your trip to Turkmenistan.

Arrival Time and Check-in. Turkmenabad Airport is not among the giant hubs, yet it is worth arriving here well in advance. For international flights, it is recommended to arrive 2.5–3 hours before departure, and for domestic ones — 1.5–2 hours. This time is enough to calmly go through all formalities. If your airline offers online check-in, take advantage of this opportunity to save time. Keep your passport and ticket ready — you will be asked to show them several times.

Customs Control. This is one of the most important stages. When entering and leaving the country, it is necessary to declare all foreign currency. It is important to remember that the amount you take out cannot exceed the amount declared upon entry. There are also strict rules regarding the export of cultural valuables: for example, exporting a Turkmen carpet will require a special permit. Clarify the rules in advance to avoid difficulties at the border.

Hand Luggage and Seat Selection. Rules for carrying hand luggage are standard: liquids in containers up to 100 ml, packed in a transparent bag, no sharp objects or flammable substances. Always check the rules of the specific carrier. When choosing a seat on the plane, consider your preferences: a window seat will offer views of the Karakum Desert or the Amu Darya River, while an aisle seat will allow you to stand up freely without disturbing your neighbours.

For Passengers with Connections. If you have a connecting flight, clarify at check-in whether you need to collect and re-check your luggage in Turkmenabad. Upon arrival, immediately find the information board with the departure schedule to find out the number of your next gate. The airport is small, so finding the necessary boarding gate will not be difficult.

Saving Money and Flight Delays. To save money, bring an empty water bottle with you, which can be filled after passing security control, and a small snack. In case of a flight delay or cancellation, contact your airline representative first. They are obliged to provide information on the flight status and, depending on the length of the delay, provide you with beverages, meals, or even hotel accommodation.