AeroItalia flights and airline information

AeroItalia is a young and ambitious Italian airline that began its journey in the passenger transportation market in 2022. Positioning itself as a European low-cost carrier, the company aims to provide reliable air connections between key regions of Italy and neighboring countries. The main operational center and hub for the fleet is Milan (specifically Bergamo Airport), as well as bases in Rome and Sicily.

Currently, the airline (IATA code: XZ) is not part of global aviation alliances such as SkyTeam or Star Alliance, which allows it to maintain flexibility in its pricing policy and quickly adapt to traveler demands. Despite its startup status, the carrier demonstrates steady growth, connecting large metropolises with popular resort destinations.

The key advantages of AeroItalia are its modern approach to organizing flights and its emphasis on regional development. The airline's fleet consists of time-tested Boeing 737-800 and ATR 72 aircraft, allowing for efficient service on both medium-haul and short domestic routes. Passengers value the airline for the opportunity to reach picturesque corners of Italy and Romania quickly and affordably.

In its operations, AeroItalia adheres to the classic low-cost model, offering basic fares with the option to customize services to specific traveler needs. This makes air travel accessible to a wide audience, from business travelers to families planning a Mediterranean holiday.

You can contact representatives of AeroItalia through official communication channels. Below are the main contacts for passenger support:

• Official website: aeroitalia.com
• Call center phone: +39 06 9837 9084 (main support line in Italy)
• Support email: callcenter@aeroitalia.com
• Social media: the brand's official pages are present on Facebook and Instagram under the name AeroItalia.
• Mobile app: currently, it is recommended to check the carrier's website for the availability of official apps in the App Store and Google Play.
• Emergency support: for flight delays or lost baggage issues, it is recommended to contact the registration desks at departure airports or use the feedback form on the website.

For the most up-to-date information on flight status or changes in transportation rules, please check the data directly on the airline's official website before your trip.

Baggage allowance rules at AeroItalia comply with the standards of most European low-cost carriers. It is important for passengers to familiarize themselves with the norms in advance to avoid extra charges at the airport. Hand luggage usually includes one item with dimensions of approximately 55x40x20 cm, which must fit in the overhead bin, as well as a small personal item (handbag or laptop) placed under the seat in front of you.

For checked baggage, the norms depend on the selected fare. Typically, the airline offers options weighing 15 kg or 20 kg. Since AeroItalia operates on an economy carrier model, free baggage allowance is most often not included in basic fares and must be purchased separately during ticket booking or online check-in.

In case of excess weight or the need to carry an additional suitcase, a fee is charged according to current rates. It is recommended to pay for baggage online, as fees directly at the airport are significantly higher. For special categories of cargo, such as sports equipment (skis, bicycles) or musical instruments, separate rules apply, requiring prior notification to the airline.

Dangerous substances, flammable liquids, and sharp objects are strictly prohibited in hand luggage. To ensure a smooth journey, we recommend using reliable locks and attaching tags with your contact information to your baggage. Full and current information on dimensions and weight restrictions is always available in the "Baggage" section of the carrier's official website.

In-Cabin Transport

The airline AeroItalia allows the transport of small pets in the aircraft cabin. For this, a special soft or hard carrier must be used, which should fit freely under the seat in front of you. Typically, the total weight of the pet together with the container should not exceed 8-10 kg. Only dogs and cats with all necessary veterinary permits are allowed in the cabin.

Transport in the Cargo Hold

For larger animals, transportation is provided in a heated baggage compartment. In this case, the container must meet IATA standards, be durable, ventilated, and allow the animal to stand up and turn around. Weight restrictions and the possibility of such transport depend on the type of aircraft, so this request requires mandatory confirmation from the airline at least 48 hours before departure.

Necessary Documents

• A valid international veterinary passport.
• A certificate of microchipping and current vaccinations (primarily against rabies).
• Compliance with specific veterinary requirements of the destination country (e.g., Italy or Romania).

Cost and Preparation

The pet transport service is paid and is not included in the free baggage allowance. The cost varies depending on the route and method of transportation. When preparing your pet for flight, it is recommended not to feed them for 4-6 hours before the flight and to ensure there is absorbent bedding in the carrier. Please note that the transport of brachycephalic breeds (pugs, bulldogs) may be restricted due to health risks during the flight. To clarify all details, be sure to contact AeroItalia support in advance.

AeroItalia Loyalty Program

At the moment, AeroItalia is a relatively new player in the aviation market, and a classic multi-level loyalty program (with miles awarded for each flight segment) as seen in large alliances is not officially represented. However, the airline is actively developing tools for regular customers and offers corporate solutions for businesses.

Opportunities for Passengers

• Special offers: instead of accumulating points, the carrier often offers private sales and promo codes for registered website users.
• Corporate rates: for companies, simplified booking conditions and group passenger management are provided.
• Newsletter subscription: the main way to receive information about discounts is to register in the notification system on the official website.

Despite the absence of a status system (silver, gold), AeroItalia focuses on providing the lowest possible prices for all categories of travelers. If a full-fledged bonus system is launched in the future, information about it will appear in the user's personal account. We recommend regularly checking updates on the airline's official resource so as not to miss the launch of a bonus or miles accumulation program.

The airline AeroItalia is focused on providing quality service at affordable prices. The main class of service on most flights is Economy Class. The cabins of Boeing 737 and ATR 72 aircraft are designed to provide a comfortable seat pitch for short and medium-haul flights. Passengers are offered a choice of fares, which can include only the flight with hand luggage or expanded options with seat selection.

Unlike traditional carriers, onboard catering at AeroItalia is most often organized through a Buy-on-Board system. This means that passengers can purchase snacks, hot and cold drinks directly during the flight. The onboard entertainment system (seatback screens or Wi-Fi) is currently not a standard option for the company's fleet, so travelers are advised to take care of content for their mobile devices in advance.

Special attention is given to special services. The carrier provides accompaniment for unaccompanied minors and offers necessary assistance to passengers with reduced mobility. To order such services, you must contact the call center no later than 48 hours before departure. Although the choice of a special menu (kosher or vegan) may be limited due to the low-cost model, passengers can always check the available assortment in the onboard menu.

The route network of AeroItalia covers key cities in Europe and the Mediterranean, focusing on convenient connections within Italy. The main link for many destinations is Milan, from where regular flights are operated to both business centers and popular resorts.

In addition to domestic Italian flights, the carrier is actively developing its international presence. Among the popular destinations are Rome, sunny Ibiza, and the Romanian Bucharest. Thanks to strategic planning, AeroItalia connects mainland Italy with the islands, offering flights to cities such as Palermo, Catania, and Cagliari.

Network development also continues to the east: the airline opened a base in the city of Bacău, allowing residents of Romania to access convenient flights to Italy. The list of destinations also includes picturesque Olbia, Alghero, the port city of Genoa, and the Sicilian Comiso.

To book a ticket for an AeroItalia flight at the best price, it is recommended to plan your trip in advance—ideally 4–8 weeks before departure. The best deals are usually available in the middle of the week (Tuesday and Wednesday), while flight prices on weekends and holidays can be significantly higher. Keep an eye on seasonal promotions on the official website, as the airline often holds sales before the start of the summer or winter schedules.

Online check-in for flights opens 24 hours before departure. We strongly recommend completing it through the website or a mobile device, as airport registration may incur a fee (depending on your fare). Early check-in also gives you a better chance of choosing a preferred seat in the cabin for free, if provided by the fare rules.

When choosing a seat, keep in mind that seats at emergency exits and in the first rows provide more legroom but are often provided for an additional fee. If you are traveling with family or friends, it is better to book tickets in a single order so that the system automatically assigns seats together.

Don't forget to arrange travel insurance to cover potential risks related to flight cancellation or medical expenses. Carefully read the fare conditions: basic low-cost options are often non-refundable, so the ability to change the departure date may cost extra money. To manage your booking and receive up-to-date notifications, use your personal account on the AeroItalia website.

The history of AeroItalia (IATA: XZ) began very recently, in 2021, when the company was officially registered as a new Italian air carrier. The actual launch of commercial operations took place in 2022, making it one of the youngest startup airlines in Europe. The founders set out to create an effective alternative to existing giants, focusing on regional routes and quality service.

The company's headquarters are located in Rome, but operational activity quickly expanded to the north and south of the country. A major milestone was the formation of main bases at Bergamo, Comiso, and Fiumicino airports. Fleet development began with the operation of reliable medium-haul Boeing 737-800 aircraft, which were later joined by regional ATR 72 turboprops, allowing for flights into smaller airports with complex infrastructure.

In its short period of existence, AeroItalia has managed to establish itself not only in the domestic market but also beyond Italy. In 2024, a landmark event was the opening of a base in the Romanian city of Bacău, marking its entry into the Eastern European market. The airline actively fills niches left by other carriers, offering regular flights to Bucharest and to resort-oriented Ibiza.

Today, AeroItalia continues to evolve, implementing modern booking technologies and optimizing its route network. Despite not being a member of global alliances, the carrier actively cooperates with airports throughout Europe, increasing flight frequency and passenger traffic. The focus on stability and affordable flights allows the company to look confidently into the future and plan further expansion of its fleet and flight geography.