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About

Solaseed Air (HD) is a vibrant and modern Japanese airline specializing in regional transportation, connecting the capital with the country's southern prefectures. Founded as an airline focused on affordability and high service quality, it quickly became an important player in the domestic Japan market. The company's main base and headquarters are at Miyazaki Airport, with Haneda Airport in Tokyo serving as a key hub for its route network.

Operating as a low-cost carrier (LCC), Solaseed Air offers passengers an optimal balance between flight cost and comfort. The airline is known for its friendly staff and attention to detail, reflecting the traditional Japanese hospitality of "omotenashi." The carrier's visual style, featuring a bright lime green color, symbolizes freshness, energy, and a commitment to growth.

IATA codeHD
Fleet size13
Passenger traffic2,000,000
Destinations11
HubTokyo

The airline's fleet consists of modern and reliable narrow-body aircraft from the Boeing 737 family. These liners are perfectly suited for efficient domestic flights, ensuring high punctuality and safety. Solaseed Air actively develops connections between Kyushu Island and other regions of the country, playing a vital role in supporting local tourism and business activity.

One of the carrier's advantages is its close cooperation with major Japanese airlines, allowing for convenient connections and a high level of trust from travelers. By choosing Solaseed Air, tourists have the opportunity to explore remote corners of Japan while enjoying quality service at a reasonable price.

Contacts

  • Official website: solaseedair.jp
  • Reservation center phone: 0570-037-283
  • For calls from abroad: +81-(0)6-7637-8817
  • Head office address: Miyazaki Airport Building 2F, Akae, Miyazaki, Miyazaki Prefecture 880-0912, Japan
  • Opening hours: daily from 08:00 to 20:00 Japanese time
  • Mobile app: available for download on the App Store and Google Play

For prompt assistance and information on current flight status, it is recommended to contact the Reservation and Information Center. We suggest always checking the latest contact information on the airline's official website before planning your trip.

Baggage

Solaseed Air adheres to clear baggage regulations to ensure the comfort and safety of all passengers aboard its Boeing 737 aircraft. Passengers are encouraged to familiarize themselves with the norms in advance to avoid delays during airport check-in.

Carry-on baggage: Passengers are allowed to bring one piece of baggage on board, the sum of whose dimensions (length + width + height) does not exceed 115 cm. The maximum allowable weight for carry-on baggage is typically around 10 kg. Additionally, you may bring one small personal item, such as a handbag, laptop, or a Duty Free shopping bag.

Checked baggage: Free baggage allowances depend on the selected fare. Generally, the standard allowance includes one piece weighing up to 20 kg. It is important for passengers to remember that the total dimensions of the suitcase must not exceed 203 cm. If the weight or number of pieces is exceeded, an additional fee is charged according to the carrier's current rates.

Special baggage and tips: Transportation of sports equipment, musical instruments, and strollers requires prior coordination. Most strollers are carried free of charge in addition to the standard allowance. To ensure your journey goes smoothly, we recommend using bright baggage tags and checking the list of prohibited items, such as flammable substances and high-capacity lithium batteries, directly on the Solaseed Air website.

Pet Rules

Pet Transportation on Solaseed Air Flights

Solaseed Air provides pet transportation services while adhering to strict safety standards. Passengers planning to travel with pets must notify the carrier in advance, as the number of pet spaces on board is limited.

Transportation Rules

  • Transportation Location: In accordance with the rules for most domestic Japanese flights, animals are transported in a special air-conditioned section of the baggage hold. Cabin transport for pets is generally not provided.
  • Container Requirements: The carrier must be sturdy, secure, have ventilation holes, and a moisture-absorbent bottom. The animal must be able to stand, turn, and lie down in a natural position.
  • Documents: A veterinary passport with records of current vaccinations is required for transport within Japan. It is recommended to prepare all certificates in advance.

Restrictions and Recommendations

  • Breeds: There are restrictions on the transportation of brachycephalic breeds (bulldogs, pugs, Persian cats) during the hot season due to the risk of respiratory problems.
  • Cost: Transportation is paid for as special baggage. Rates depend on the route and the size of the container.
  • Preparation: It is recommended not to feed your pet heavily immediately before the flight and to place a familiar item in the carrier to reduce stress.

To clarify current requirements and reserve a space for your pet, be sure to contact the Solaseed Air information center.

Loyalty Program

Solaseed Smile Pass Loyalty Program

For its frequent flyers, Solaseed Air offers a rewards system that allows passengers to accumulate bonuses and enjoy exclusive privileges while traveling across Japan.

Key Features of the Program

  • Earning Miles: Members receive bonus miles for every flight taken on the airline's scheduled services. The number of miles depends on the distance and the selected fare.
  • Using Bonuses: Accumulated miles can be exchanged for free award tickets for future trips or used for service class upgrades (if available).
  • Partner Offers: The program collaborates with local hotels and car rental services, allowing for faster mile accumulation outside of flying.

How to Become a Member

  • Registration: Joining the program is free on the airline's official website. After registering, the passenger receives a personal member number.
  • Membership Levels: The program features different status levels providing additional benefits, such as priority check-in or increased baggage allowance for the most active travelers.

As loyalty program conditions can change, we recommend checking the latest information on the rules for earning and using miles in your personal account on the Solaseed Air website.

Services

Despite its status as a low-cost carrier, Solaseed Air strives to provide a high level of comfort for all categories of passengers. The main focus is on punctuality, cleanliness, and friendly service on board modern Boeing 737-800 aircraft.

Inside the cabin, passengers will find comfortable seats with sufficient legroom, which sets the company apart from many other budget airlines. Although the airline operates primarily in economy class, the quality of service meets the high expectations of Japanese travelers. During the flight, passengers are often offered complimentary drinks, including signature juices and tea, creating a cozy atmosphere.

Special attention is given to families with children and passengers with reduced mobility. Small gifts are provided for young travelers, and staff are always ready to help with stroller placement or providing necessary amenities. The airline also offers an escort service for unaccompanied minors traveling alone.

One of the key digital services is online check-in, which opens 24 hours and closes 20 minutes before departure. This allows passengers to significantly save time at the airport and choose a convenient seat in the cabin in advance via a mobile device or computer.

Destinations

Solaseed Air offers an extensive route network that connects the country's largest metropolises with the picturesque regions of southern Japan. The primary link for most flights is the hub in Tokyo (Haneda Airport), from where planes depart to various corners of the archipelago.

The carrier's route network covers important cities such as Sapporo in the north and Fukuoka in the south. Travelers can easily reach Osaka, the industrial hub of Nagoya, or the cultural center of Sendai. Special emphasis is placed on flights to Kyushu Island, including destinations like Miyazaki and Kumamoto, making the airline an ideal choice for exploring the southern prefectures.

Booking Tips

When planning a flight with Solaseed Air, it is worth following a few simple rules to make your journey as cost-effective and comfortable as possible. In Japanese aviation, early booking is often the key to the best price, so try to purchase tickets 28 or even 75 days before departure—special fares often apply to these periods.

Online check-in is your primary tool for saving time. It becomes available 24 hours before the flight. Using the mobile app or website, you can receive a digital boarding pass as late as 20 minutes before departure, allowing you to bypass queues at airport counters. If you are traveling with family, early check-in helps guarantee seats next to each other.

Keep an eye out for seasonal promotions and special offers for international tourists, which are sometimes available on Japan's domestic lines. Also, note the service center's operating hours (08:00 to 20:00) if you need to make changes to your booking or clarify rules for special baggage. Before purchasing a ticket, always check the selected fare's conditions regarding refunds and exchanges, as budget categories may have strict restrictions.

History

The history of Solaseed Air began in 1997 when the company Pan Asia Airlines was founded. However, the carrier gained widespread recognition later, after a rebranding in 2002, when Skynet Asia Airways entered the Japanese market. Its main mission was to improve transport accessibility to Kyushu Island and create competition on routes connecting the south of the country with Tokyo.

In 2011, the company underwent a major transformation, changing its name to Solaseed Air. The new name, combining the words "Solar" and "Seed," symbolizes the energy of the sun and the potential for growth. Along with the name, the aircraft livery changed: the bright lime green color became the carrier's trademark, making it stand out among competitors at Japanese airports.

Throughout its history, the company has systematically updated its fleet, transitioning to modern Boeing 737-800 liners. This has improved fuel efficiency and offered passengers more comfortable conditions on board. The headquarters in Miyazaki emphasizes the airline's regional identity and its deep connection to the local community.

Today, Solaseed Air continues to evolve as a reliable regional carrier. The implementation of modern technologies, such as mobile check-in systems and loyalty programs, allows the company to maintain its position as one of Japan's most popular low-cost carriers, successfully combining traditions of hospitality with aviation industry innovations.

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