Air France Hop flights and airline information

Air France Hop is France's key regional carrier, providing reliable air connections between European cities and the country's domestic regions. As a subsidiary of Air France and part of the powerful Air France-KLM group, the airline offers passengers high standards of service integrated into the global SkyTeam alliance network. The company's main hub is Paris, which allows for convenient connection planning for travelers from all over the world.

The airline plays a crucial role in the structure of European transportation, operating under the Air France short-haul (court-courrier) brand. The company's primary mission is to ensure maximum mobility and comfort on short distances while maintaining all the privileges and quality of the parent airline.

Key features of Air France Hop include high flight frequencies on popular routes and a modern regional fleet. Passengers value the carrier for its punctuality and the ability to move quickly between Europe's cultural and business centers, such as Berlin or Frankfurt am Main.

Thanks to close cooperation with the Air France-KLM group, the airline's customers gain access to one of the most developed loyalty programs in the world and can enjoy the benefits of SkyTeam membership at every stage of their journey.

You can contact Air France Hop representatives or get the necessary assistance through official communication channels. Please note that many passenger service issues are handled through the general Air France group support service.

• Official website — hop.fr (redirects to the Air France regional section).
• Head office phone — +33 2 40 13 53 00.
• Passenger support — 09 69 39 36 54 (national number in France).
• Head office — Nantes Atlantique Airport, 44340 Bouguenais, France.
• Email — communication is handled via feedback web forms on the official website.
• Social media — official Air France accounts on Facebook, Twitter (X), and LinkedIn.
• Mobile app — the main Air France app is available for iOS and Android.
• Emergency support — "Help and Contacts" sections on the website for cases of flight delays or lost baggage.

It is recommended to check the latest contact information on the airline's official website before contacting support.

Baggage rules on Air France Hop flights (IATA code: A5) are fully integrated into the general Air France standards. This ensures convenience for transfer passengers traveling on combined routes. Norms depend on the selected fare, class of service, and flight destination.

Hand luggage: passengers are allowed to bring 1 piece of hand luggage into the cabin with maximum dimensions of 35 × 25 × 55 cm. The total weight of the cabin baggage together with an additional accessory (e.g., a handbag or laptop) must not exceed 12 kg. Sharp objects and liquids in containers larger than 100 ml are prohibited in the cabin.

Checked baggage: on many regional Economy Class fares (such as Light), baggage allowance is not included in the ticket price and requires separate payment. Higher fares usually include 1 piece of baggage weighing up to 23 kg, and for Business Class, the norms may be increased. The sum of the three dimensions of the suitcase must not exceed 158 cm.

Excess and special baggage: fees for overweight or additional items are charged according to the airline's current rates. The transport of sports equipment, musical instruments, and baby strollers is governed by the group's general rules. It is recommended to notify the carrier in advance about the transport of non-standard items through your personal booking account.

To ensure flight safety, it is forbidden to transport explosive, flammable, and toxic substances. Before packing, make sure all fragile items are securely protected, and valuable items and documents are in your hand luggage.

In-cabin Transport

Small cats and dogs are allowed in the cabin on Air France Hop flights. The maximum weight of the animal including the carrier usually must not exceed 8 kg. The dimensions of the container must allow it to be placed under the seat in front of you.

• Only domestic dogs and cats are permitted.
• The animal must be in a soft, closed carrier bag.
• The pet's age must be at least 15 weeks for most flights.

In the Cargo Hold

Animals whose weight exceeds the set cabin limits are transported in a specially equipped cargo hold. This applies to large breeds of dogs and cats in rigid containers that meet IATA standards.

• The container must have secure locks and ventilation.
• The size of the container must allow the animal to stand up to its full height and turn around.
• Weight restrictions depend on the type of aircraft performing the flight.

Required Documents

For travel, you must prepare a full package of documents in accordance with the requirements of the destination country.

• An international veterinary passport.
• A microchipping certificate and a valid rabies vaccination.
• Veterinary certificates for crossing the border.

Cost and Restrictions

The animal transport service is paid and depends on the route. Fares are usually fixed for domestic flights within France and international flights within Europe. Air France Hop imposes restrictions on the transport of brachycephalic breeds (pugs, bulldogs) due to health risks during the flight. Seasonal restrictions may also apply depending on weather conditions. It is recommended to contact the airline in advance to clarify transport possibilities for a specific flight.

Flying Blue Program

Passengers of Air France Hop automatically become members of the Flying Blue global loyalty program, which unites Air France, KLM, and several other partners. This allows you to earn miles and receive privileges on flights worldwide.

Membership Levels and Privileges

• Explorer: the entry level, providing discounts on additional services and the ability to accumulate miles.
• Silver: priority registration, baggage drop-off, and boarding, as well as free selection of standard seats.
• Gold: access to SkyTeam business lounges, increased baggage allowance, and priority airport service.
• Platinum: the highest status with personalized service and maximum bonuses when earning miles.

How to Earn and Spend Miles

Miles are earned for every euro spent on tickets and additional services. In addition, you can top up your account by using the services of partners: hotels, car rental companies, and banks. Earned points can be spent on award tickets, upgrades to Business Class, or baggage payments.

SkyTeam Alliance Participation

Thanks to membership in the SkyTeam alliance, Flying Blue members can use their privileges on flights of all partner airlines, including accumulating status points and accessing a global network of lounges. You can join the program for free on the official website; registration takes only a few minutes.

On-board service on Air France Hop meets the high standards of the parent company and is adapted for short European flights. The main focus is on efficiency and passenger comfort, which is especially important for regional routes.

Classes of Service: the airline offers two main classes. Economy Class includes ergonomic seats and high-quality service. In Business Class, passengers are provided with more personal space, a blocked middle seat (on some aircraft), and access to an exclusive menu and drinks.

On-board Amenities: the cabin configuration of regional aircraft (such as Embraer) provides a comfortable seat pitch. Catering depends on the flight duration: light snacks and drinks are offered on short flights, while Business Class offers a more extensive range of dishes. Although Wi-Fi and entertainment systems may be limited on some aircraft types, in-flight magazines and information materials are always available to passengers.

Special Services: the company pays great attention to passengers with children, providing priority boarding. Assistance during boarding and disembarkation is provided for persons with disabilities. It is also possible to organize accompaniment for unaccompanied minors. It is recommended to order special meals or additional services no later than 24-48 hours before departure through official Air France booking channels.

The Air France Hop regional network covers Europe's most important cultural and economic centers, providing fast connections between regions. The main operations and most routes are centered around the airline's primary hub in Paris.

The flight geography includes scheduled flights to cities such as Berlin, Frankfurt am Main, and Düsseldorf. The carrier's main task is to support an extensive network of short-haul routes within France and beyond, making the airline an ideal choice for business trips and short weekend getaways.

To make your journey with Air France Hop as cost-effective as possible, it is recommended to book tickets in advance—ideally 2-3 months before the departure date. The best prices are usually available for mid-week flights (Tuesday and Wednesday), and seasonal promotions and sales from the Air France group allow for significant savings on flights across Europe.

Online check-in opens 24 hours before departure. We recommend completing it as early as possible via the website or mobile app to have the best choice of seats in the cabin. For fares without included baggage, online check-in allows you to pay for an additional piece in advance at a discount, as this service will cost more at the airport.

When choosing a seat, it's worth considering that in regional aircraft, the configuration may vary: seats in the front of the cabin allow you to leave the plane faster after arrival. In the Air France mobile app, exclusive offers and the ability to track flight status in real-time are available to passengers. Also, don't forget about travel insurance, which can be arranged during the booking process to protect against unforeseen circumstances.

The history of Air France Hop began on December 21, 2012, when the Air France-KLM group management made the strategic decision to merge its three subsidiaries—Brit Air, Régional, and Airlinair. This move was aimed at optimizing regional transportation and creating a strong player in the short-haul flight market under the single HOP! brand.

The official launch of operations took place in March 2013. Initially, the airline was positioned as a French regional carrier with a base at Orly Airport and headquarters in the city of Bouguenais (Nantes Atlantique Airport). The consolidation of fleets allowed the company to operate a diverse park of jet and turboprop aircraft, such as Embraer and CRJ.

Over time, the brand strategy evolved. In 2019, the company was renamed Air France Hop to emphasize the close connection with the parent brand Air France and simplify the perception of the carrier for international passengers. This allowed for better integration of regional flights into the group's global route network.

Today, Air France Hop continues to develop, introducing modern service technologies and focusing on environmental sustainability. The airline remains a key link connecting the provinces of France with European capitals, maintaining the traditions of quality and reliability of French civil aviation.