Air Tanzania flights and airline information

Air Tanzania (TC) is the national flag carrier of Tanzania, playing a key role in ensuring the region's transport accessibility and connecting the country with major economic centers in East Africa and the world. The airline's main base is located in Dar es Salaam, at Julius Nyerere International Airport. As a state-owned company, the carrier aims to provide high-quality service focused on traditional African hospitality and high safety standards.

The airline is a full-fledged network carrier offering travelers convenient connections on both domestic and international routes. Air Tanzania is actively developing its operations, constantly expanding its flight geography and offering passengers a decent level of comfort. Despite not being a member of global aviation alliances, the company successfully cooperates with regional partners.

Key features of the airline include a modern and constantly updated fleet, including high-tech aircraft such as the Airbus A220 and fuel-efficient turboprop planes. This allows the carrier to efficiently serve both short regional hops and longer flights. Passengers value Air Tanzania for its reliability, punctuality, and the opportunity to reach Tanzania's unique natural attractions.

In recent years, the company has undergone a major restructuring, which has positively impacted the quality of service. A convenient schedule and focus on developing key hubs make flying with Air Tanzania an attractive choice for tourists planning safaris or a holiday on the Indian Ocean coast. The airline continues to strengthen its status as a leader in the aviation market in its region.

You can contact the airline representatives and get the necessary support through the following channels:

• Official website: airtanzania.co.tz
• General reservation and call center phone: +255 748 773 900, 0 800 110 045
• Email: info@airtanzania.co.tz
• Social media: Facebook (airtanzania), Twitter (X) (@airtanzania), Instagram (@airtanzania_atcl), LinkedIn (ATCL), YouTube (Air Tanzania)
• Mobile app: available for download in the App Store and Google Play as Air Tanzania
• Head office address: ATC House, Second Floor, Ohio Street, P.O. Box 543, Dar es Salaam, Tanzania

For urgent issues, such as flight delays or baggage claims, it is recommended to contact the check-in counters at departure airports or use the hotline numbers. Current contact information for local offices in other cities can be found in the "Offices" section on the official website.

Baggage rules at Air Tanzania depend on the selected fare and the flight destination. As carry-on baggage, items that meet standard safety requirements and dimensions established by the carrier are allowed in the cabin. It is recommended to check the exact weight and dimensions of carry-on baggage on your ticket before departure, as they may vary depending on the aircraft type.

Checked baggage allowances for international passengers are usually 2 pieces of 23 kg each for both economy and business class. On domestic routes within Tanzania, the rules differ slightly: business class passengers are allowed to check 1 piece weighing up to 30 kg, and economy class passengers are allowed 1 piece weighing up to 23 kg. The standard sum of the three dimensions of one piece of baggage should generally not exceed 158 cm.

In case of excess weight or the need to check an additional piece of baggage, passengers will need to pay an excess baggage fee at the airport check-in counter. The cost depends on the specific route and class of service. Special items, such as sports equipment or musical instruments, are transported by prior arrangement with the airline and may require special packaging.

Explosives, flammable liquids, and other dangerous goods are strictly prohibited in both checked and carry-on baggage. It is recommended to review the list of restrictions in advance. To keep your belongings safe, we recommend using sturdy suitcases with locks and removing old baggage tags before the flight. Always keep the most valuable items, documents, and medications with you in your carry-on baggage.

In-Cabin Transportation

Currently, Air Tanzania does not provide detailed public specifications for transporting animals in the cabin. In most cases, the possibility of taking a pet with you depends on the aircraft type and route. Airlines typically allow small dogs or cats in special carriers with a total weight not exceeding 8 kg.

Transportation in the Cargo Hold

Larger animals are transported in a heated cargo hold. The container must comply with IATA standards, allowing the animal to stand and turn around, and must have reliable ventilation and a locking mechanism. It is recommended to check for pet availability in advance, as the number of spaces on each flight is limited.

Required Documents

• Veterinary Passport: an international model indicating all necessary data.
• Vaccination Certificates: specifically, mandatory rabies vaccination.
• Import/Export Permits: veterinary certificates complying with the requirements of the destination and transit countries.

Cost and Preparation

The pet transportation service is paid separately and is not included in the free baggage allowance. Rates are calculated based on the total weight of the pet including the crate. Before the flight, it is recommended not to overfeed the animal and to let it get used to the carrier a few days before departure.

Restrictions

The airline may restrict the transportation of brachycephalic breeds (animals with flat faces) due to health risks during the flight. Seasonal bans on cargo hold transportation may also apply during periods of extremely high or low temperatures. To clarify current rules and book a place for your pet, you must contact Air Tanzania directly through official communication channels.

Twiga Miles Program

For its loyal customers, Air Tanzania offers a loyalty program called Twiga Miles. It is designed to reward frequent flyers and make their travels more comfortable and cost-effective. Participation in the program allows you to accumulate points for every flight taken and use them to receive various privileges.

Benefits and Features

• Mileage Accrual: points are earned for flights operated by Air Tanzania, depending on the flight distance and the selected class of service.
• Spending Points: accumulated miles can be exchanged for award tickets or used to upgrade from economy to business class.
• Account Management: it is convenient to track your balance and manage accumulated miles through the airline's mobile app.
• Special Offers: program members sometimes get access to private promotions and exclusive fares.

Although detailed information about membership levels (such as Silver or Gold) and specific program partners is limited in open sources, the program is actively functioning. Registration for Twiga Miles is usually free and available on the official website or through the app. To obtain current data on mileage accrual rules and a full list of privileges, it is recommended to contact the program's service center or check the information in the passenger's personal account.

Air Tanzania aims to provide passengers with comfortable conditions at all stages of the flight, offering two main classes of service: economy class and business class. In business class, travelers can expect more spacious seats with an increased recline angle and priority service at the airport. Economy class offers a standard level of comfort suitable for regional and medium-haul international flights.

In-flight catering is provided in accordance with the national carrier's format. On most flights, passengers are offered snacks and drinks, and on longer routes, a hot menu. Information regarding the possibility of ordering special meals (e.g., vegetarian or halal) is clarified during the booking process. Cabin configurations depend on the aircraft type, whether it is the innovative Airbus A220 or the Dash 8 Q400 turboprop.

In the area of entertainment and additional services, Air Tanzania offers basic services. In-flight magazines or digital content may be available on some aircraft. Special attention is given to passengers with children and people with disabilities — the airline is ready to provide assistance and necessary help if the request is made in advance. It is recommended to check the full range of current amenities on a specific flight when booking your ticket.

Air Tanzania (TC) has a wide network of routes connecting the region's largest cities and providing connections between Tanzania and international hubs. The main link and primary hub for the airline is Dar es Salaam, from where most domestic and international departures take place.

The flight geography covers important tourist and business centers. Within the country, the carrier operates regular flights to Dodoma, Mwanza, Arusha, and to the popular island at Zanzibar City. International routes include flights to major cities such as Mumbai, Dubai, Johannesburg, and Nairobi, providing passengers with access to global transport networks.

For the most advantageous booking of Air Tanzania flights, it is recommended to use the airline's official website and the "Book Flight" section. The optimal time to purchase tickets is considered to be 4–8 weeks before departure, especially if your trip falls during the high tourist season. It is also worth comparing prices for neighboring dates, as mid-week fares are often lower than those on weekends or holidays.

Using the Air Tanzania mobile app opens up additional opportunities: from quick flight searches to managing accumulated miles. Online Check-In on the website allows you to save time at the airport and choose your preferred seats in the cabin. It usually opens 24 hours before departure. If choosing a specific seat with extra legroom is important to you, it is better to book it in advance during the ticket issuance process.

Check-in directly at the airport closes 30–45 minutes before departure, so it is recommended to arrive at the counter at least 2–3 hours in advance, especially for international flights. When choosing a fare, carefully review the refund and exchange conditions: cheaper tickets are often non-refundable. To protect your interests in case of flight delays or cancellations, it is recommended to take out travel insurance to cover unforeseen expenses.

The history of Air Tanzania Company Limited (ATCL) began in 1977. The airline was founded as Tanzania's national flag carrier immediately after the dissolution of East African Airways, which previously served the region. From the very beginning of its operations, the company was based in Dar es Salaam, using Julius Nyerere International Airport as its main hub.

Over the decades, Air Tanzania has gone through various stages of transformation and restructuring, striving to adapt to the changing conditions of the aviation market. An important milestone in its history was the fleet renewal, during which modern Airbus A220 family aircraft and reliable De Havilland Canada Dash 8 Q400 turboprop planes were purchased. These steps allowed the company to significantly increase transportation efficiency.

As a 100% state-owned company, Air Tanzania has always fulfilled an important social and economic mission, expanding its network of domestic routes and opening its first international flights to neighboring African countries and beyond the continent. Today, the airline continues to actively develop, implementing modern service standards and strengthening its position as one of the leading carriers in East Africa.