Support

ASL Airlines France

About

ASL Airlines France is a dynamically developing French airline that holds a strong position in the passenger and cargo air transportation market in Europe and North Africa. As a full-service carrier, the company successfully combines scheduled flights with an extensive charter program. The airline's primary base of operations is France's largest airport — Paris Charles de Gaulle, which ensures excellent route connectivity.

The airline is known for its versatile approach to transportation, offering quality service for both individual travelers and corporate clients. In its operations, ASL Airlines France adheres to high standards of safety and punctuality, allowing it to maintain passenger trust for many years. Despite not being a member of global aviation alliances, the carrier cooperates effectively with various partners throughout the region.

IATA code5O
Fleet size19
Passenger traffic500,000
Destinations18
HubParis

One of the key features of the airline's fleet is the use of Boeing 737 family aircraft. A special place in the fleet is occupied by the 737-300QC (Quick Change) models, which allow the cabin to be quickly transformed from a passenger configuration to a cargo one. Such flexibility enables the carrier to respond promptly to market needs and offer unique logistical solutions.

As part of the ASL Aviation Group, the company enjoys the support of a powerful international aviation holding. This ensures stability of development and the possibility of constant service updates for passengers. Travelers value the company for its traditional French hospitality, professional crews, and convenient flight schedules between key European cities.

The activities of ASL Airlines France are not limited to transportation: the company actively participates in the country's postal operations, maintaining historical ties with the national delivery service. By choosing flights with the code 5O, passengers can be confident in the reliability and high quality of service characteristic of leading European air carriers.

Contacts

  • Official website — aslairlines.fr
  • Hotline phone — 03-7952100, +33 825 825 849
  • Email — supportclient@aslairlines.com
  • Social media — information about official Facebook and Instagram pages should be checked on the main page of the airline's website.
  • Mobile app — the availability of current app versions for iOS and Android can be checked in the App Store and Google Play stores.
  • Emergency support — in case of baggage issues or flight delays, passengers should contact the check-in counters at the airport or use the call center numbers listed above.

We recommend always checking the current contact information on the official ASL Airlines France website before starting your journey.

Baggage

Baggage rules at ASL Airlines France depend on the selected fare and flight destination. As a standard carry-on allowance, one item is usually permitted, the dimensions and weight of which must comply with established aviation security rules for the aircraft cabin. It is recommended to bring only essentials to ensure comfortable placement of items in the overhead bins.

Checked baggage is accepted at check-in counters, which at most airports, including the main hub in Paris, open 180 minutes before departure. Free baggage allowance depends on the class of service — economy or business. For accurate information on the number of available pieces and the maximum weight of the suitcase, passengers should review their booking details or visit the carrier's official website.

If your baggage exceeds the established weight or size limits, ASL Airlines France applies excess baggage fees. Payment for additional weight is usually possible both on the website in advance and directly at the airport before departure. Special items, such as sports equipment or musical instruments, are transported by prior arrangement and may require special packaging.

For safety reasons, flammable substances, toxic materials, and other dangerous goods are prohibited for transport. Travelers are advised to pack fragile items and valuables in their carry-on baggage in advance and to label suitcases with contact information for quick identification in case of loss.

Pet Rules

Animal Transportation in the Cabin and Hold

  • In the cabin: ASL Airlines France may allow the transportation of small pets in special containers. The total weight of the animal together with the carrier is usually limited.
  • In the hold: Large animals are transported in ventilated aircraft compartments in certified crates that comply with IATA standards.

Required Documents

  • Veterinary passport: Mandatory presence of all current vaccinations and health marks.
  • Certificates: Depending on the destination country, for example when flying to Budapest or Vienna, additional international certificates may be required.

Cost and Preparation

  • Rates: Animal transportation is a paid service and is not included in the free baggage allowance. The cost is clarified at the time of booking.
  • Preparation: It is recommended to acclimate the pet to the container in advance and not to feed it heavily immediately before departure.

Restrictions

  • Breeds: Special restrictions may apply to brachycephalic dog and cat breeds due to health risks during the flight.
  • Seasonality: During periods of extreme heat or cold, transportation in the baggage hold may be restricted.

To clarify the current rules and the possibility of booking a place for your pet, be sure to contact ASL Airlines France representatives well in advance.

Loyalty Program

ASL Airlines France Loyalty Program

At present, ASL Airlines France mainly focuses on providing quality service through direct fares and charter programs. The existence of a classic multi-tier loyalty program for individual passengers is not confirmed in public sources.

Service Features

  • Points accumulation: Since a proprietary program has not been announced, mileage accrual for regular flights may not be available.
  • Partnerships: The airline is part of the ASL Aviation Group, which may imply special service conditions for the group's corporate clients.
  • Special offers: Passengers are advised to follow the news on the official website for information on possible promotions and discounts.

If you frequently fly with ASL Airlines France to cities such as Stockholm or Lyon, we recommend checking the latest information about loyalty programs directly in your personal account during booking, as carrier rules may change.

Services

ASL Airlines France offers passengers quality service focused on comfort and reliability. The main classes of service include economy class, providing comfortable seats and a basic set of services, as well as options for more demanding travelers on certain routes. Since the company operates both scheduled and charter flights, cabin configurations may vary, but the professionalism of the French crews remains constant.

On board Boeing 737 family aircraft, passengers can count on rationally organized space. Meals and drinks depend on the flight duration and the chosen fare. The online check-in service, available for most flights, saves time at the airport, while for those who prefer the traditional approach, check-in counters open three hours before departure.

ASL Airlines France pays special attention to specific categories of passengers. For travelers with children, conditions are provided for comfortable seating, and people with disabilities can count on necessary assistance during boarding and throughout the flight. The company also provides escort services for unaccompanied minors, guaranteeing their safety from the moment of registration until they meet their parents at the destination.

Destinations

ASL Airlines France has an extensive route network connecting key regions of Europe and North Africa. The carrier's main hub and strategic center is Paris, from where flights are operated to the most popular destinations.

The flight geography covers major French cities such as Marseille, Lyon, and Lille, as well as international capitals and cultural centers. Passengers can travel to Algiers, visit historical Constantine, or enjoy the atmosphere of Italian Bologna. The 5O route network is designed to meet the needs of both business travelers and tourists seeking new experiences.

Booking Tips

When planning a trip with ASL Airlines France, it is best to book tickets well in advance — this allows access to the most favorable fares. The optimal time to purchase is usually from several weeks to a couple of months before the intended departure date. It is also worth paying attention to seasonal promotions, which are often held for flights to Mulhouse or Bejaia.

An important preparation step is online check-in, which opens approximately 24 hours before the flight. This not only avoids queues but also gives a better chance of choosing the most comfortable seat in the cabin. Note that at airports, check-in begins 180 minutes before departure, providing enough time to check baggage without rushing.

When booking through the official website aslairlines.fr, you get the most up-to-date information on ticket exchange and refund conditions. We also recommend not neglecting travel insurance, which can cover unforeseen expenses in case of flight delays or baggage loss. Using the carrier's official resources guarantees the absence of hidden commissions typical of some aggregators.

History

The history of ASL Airlines France began in the 1990s, when the foundation for a reliable French carrier was laid. Initially known as Europe Airpost, the company became famous for its close link with the French national postal service. This heritage was even reflected in the crew's radio call sign — FRENCH POST, which emphasized the unique status of the enterprise in the aviation market.

A significant stage of development occurred in 2000, when the company strengthened its position at Paris Charles de Gaulle airport. Basing operations in the country's main aviation hub allowed for expanding the flight geography and attracting the attention of large logistical partners. During this period, the fleet began to be actively replenished with Boeing 737 aircraft, which became the core of the airline's technical fleet.

An important milestone was joining the ASL Aviation Group, after which a rebranding took place in 2015 and the company received its current name. The pooling of resources with an international group allowed ASL Airlines France not only to maintain its position in the postal transportation segment but also to significantly develop the passenger direction, including regular flights to Algiers and other cities.

Today, ASL Airlines France continues the tradition of high service quality established decades ago. The introduction of the Quick Change concept for aircraft has allowed the airline to become one of the most flexible carriers in Europe. Constantly developing and adapting to new economic conditions, the company remains an important link between France and the rest of the world, while preserving its historical identity.

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