Fly Dubai flights and airline information

Fly Dubai (IATA code: FZ) is a leading state-owned airline of the United Arab Emirates, established by the government of the emirate in 2008. Since its first commercial flight in 2009, the company has firmly established its position as an efficient low-cost carrier, providing reliable connections between the Middle East and the rest of the world. The carrier operates out of the region's largest aviation hub — the international airport in Dubai.

Despite its status as a budget airline, Fly Dubai offers passengers a high level of service and flexibility, setting it apart from classic discount carriers. Over the years, the company has significantly expanded its market presence, creating an extensive route network covering dozens of countries. In its strategy, the airline focuses on utilizing a modern fleet and implementing advanced passenger service technologies.

One of the carrier's key features is the operation of a uniform fleet of narrow-body aircraft from the Boeing 737 family, including the latest 737 MAX modifications. This allows for high flight efficiency and guarantees safety on board. The airline has been repeatedly recognized by international experts for its contribution to the development of regional transport and its innovative approach to fare structures.

The advantages of traveling with this airline include the availability of a full-fledged Business Class on many routes, which is rare for low-cost carriers. Passengers appreciate the choice between an economical flight and premium service, which includes access to comfortable business lounges and an expanded menu. Additionally, Fly Dubai actively cooperates with global aviation giants, ensuring convenient connections for travelers from all corners of the globe.

To get in touch with Fly Dubai specialists and obtain up-to-date flight information, you can use the following official communication channels:

• Official website: flydubai.com
• Global Contact Center: +971 600 54 44 45 (UAE)
• Phone for calls from Russia: 8 800 555 2833
• Email for media inquiries: news@flydubai.com
• Social media: official brand pages are available on Facebook, Instagram, YouTube, and Twitter (X)
• Mobile app: available for download in the App Store and Google Play under the name flydubai
• Emergency support: issues regarding lost baggage or flight delays are handled via the feedback form on the website or through the hotline

The company's registered address and headquarters are located at: Dubai Aviation Corporation, Terminal 2, Dubai International Airport, PO Box 353, Dubai, UAE. The airline recommends always checking the current local phone numbers in the Contact Number section on the official website before making a call.

Baggage rules at Fly Dubai are flexible and depend directly on your chosen fare. Passengers are encouraged to check specific allowances in the booking conditions, as basic low-cost segment offers may not include checked baggage in the ticket price.

Hand luggage is typically limited to a weight of up to 7 kg for Economy Class, with bag dimensions not exceeding standard carry-on sizes (55x38x20 cm). Business Class passengers often have the right to carry two pieces of hand luggage with a total weight of up to 14 kg. Additionally, a small personal item, such as a handbag or laptop, is allowed in the cabin.

For checked baggage, allowances vary from 20 to 40 kg depending on the fare and class of service. Each piece of baggage must not exceed established weight limits (usually 32 kg per unit) and size restrictions. If your suitcase is heavier than the allowance, it is more cost-effective to pay for excess baggage in advance via the official website or mobile app, as airport rates are significantly higher.

Transportation of special items, such as sports equipment (skis, surfboards) or musical instruments, requires prior coordination. Strollers and car seats are generally carried free of charge above the baggage allowance. Please note the prohibited items: high-capacity lithium batteries, flammable substances, and dangerous goods are strictly forbidden. To ensure the safety of your belongings, it is recommended to use high-quality covers and not to leave valuable items in checked baggage.

General Carriage Conditions

Fly Dubai has specific rules regarding the transportation of pets, which may differ from the standards of large network carriers. Most animals are transported as manifested cargo through specialized divisions, ensuring their safety and compliance with international regulations.

In-Cabin and Cargo Compartment Transportation

• In the cabin: The transportation of animals in the passenger cabin on scheduled Fly Dubai flights is generally not permitted (except for certified service dogs on certain routes).
• In the baggage/cargo hold: Transportation takes place in special temperature-controlled compartments. The animal must be in a secure container that complies with IATA standards.
• Container requirements: The crate must be spacious enough for the animal to stand, turn around, and lie down in a natural position, and it must have secure locks and ventilation.

Documents and Preparation

• Veterinary passport: An international passport with microchipping records is mandatory.
• Certificates and vaccinations: A valid rabies vaccination and a veterinary certificate issued no earlier than 10 days before departure are required.
• Restrictions: There are strict restrictions on the transportation of brachycephalic breeds (Persian cats, pugs, bulldogs) due to the risk of breathing problems during the flight and temperature fluctuations.

The cost of the service is calculated individually based on the weight of the animal together with the container and the flight route. It is recommended to contact the airline's call center at least one week before departure to clarify all details and reserve a space.

Loyalty Program Features

Fly Dubai does not use a classic multi-tier loyalty system with its own statuses (such as Silver or Gold). Instead, the carrier is integrated into the global program of its strategic partner, which opens up wide opportunities for travelers to accumulate privileges.

Partnership with Emirates Skywards

• Program name: The primary program for passengers is Emirates Skywards.
• Earning miles: Passengers earn Skywards Miles and Tier Miles for every flight with Fly Dubai. The number of miles depends on the fare type, class of service, and flight distance.
• Partners: Miles can be accumulated by using the services of hotels, banks, and car rental companies that partner with Emirates.

Privileges and Redeeming Miles

• Spending miles: Accumulated bonuses can be exchanged for reward tickets (full or partial payment in Cash+Miles format), as well as for upgrades to Business Class.
• Additional services: Miles can be used to pay for extra baggage or access to premium lounges.
• Registration: You can join the program for free on the official Emirates website or via a link in your Fly Dubai personal account.

Participation in the program allows passengers to enjoy the benefits of the combined network of both airlines, making seamless flights around the world with a single bonus account.

Fly Dubai offers two main classes of service: Economy and Business Class. In Economy Class, passengers can expect modern ergonomic seats with optimal legroom. Most aircraft are equipped with individual touchscreens for the In-Flight Entertainment (IFE) system, where you can watch the latest movies or listen to music. Meals in this class are typically available for purchase or included depending on the fare type purchased.

For those who value enhanced comfort, Business Class is provided. It includes priority check-in, access to an exclusive business lounge in Terminal 2 at Dubai airport, and spacious leather seats that, on some aircraft, recline into a full-flat bed. Business Class passengers are offered exquisite hot meals and a wide selection of drinks included in the ticket price.

Fly Dubai pays special attention to specific categories of travelers. When flying with children, you can pre-order a children's menu and use the bassinet service (on certain aircraft types). For passengers with reduced mobility, airport assistance and on-board help are offered. Also, special meals can be ordered on flights, including Halal, vegetarian, and dietary options, which must be booked no later than 24–48 hours before departure.

The Fly Dubai route network covers key business and tourism centers in the Middle East, Europe, Africa, and Asia. The main link and primary hub for the carrier is Dubai, from which daily flights are operated to dozens of cities worldwide.

Thanks to its convenient geographical location, the airline connects Moscow and other major Russian cities with popular destinations in the Persian Gulf and Central Asia. Passengers can easily reach cities such as Doha, Manama, or Muscat. Flights to Saudi Arabia are also actively developing, including Riyadh, Jeddah, and Dammam. Heading south, the airline provides reliable connections to Karachi, as well as regular flights to Kuwait City and Tel Aviv.

To book a Fly Dubai flight at the best price, it is recommended to plan your trip in advance—ideally 2–3 months before departure. The best fares are often found when purchasing tickets mid-week, and using the low-fare calendar on the official flydubai.com website will help you compare flight costs for nearby dates.

Online check-in opens 48 hours and closes 75 minutes before flight departure. We recommend checking in as early as possible via the mobile app to select the most comfortable seats for free or to purchase seats with extra legroom. The app often features exclusive offers and discounts on additional services, such as pre-ordering meals or purchasing onboard Wi-Fi packages.

When choosing a fare, pay attention to the flexibility conditions: more expensive Economy Class fares often include baggage and the possibility of free date changes, which may ultimately be more cost-effective than the basic offer. Don't forget about travel insurance — the airline offers its own coverage options, but you can also arrange a policy independently, ensuring it includes risks associated with flight cancellation or medical assistance abroad.

The history of Fly Dubai began in March 2008 when the emirate's government decided to create a second state-owned airline to complement the premium service of Emirates. Initially conceived as a budget carrier under the name Dubai Aviation Corporation, the company quickly found its niche by offering quality flights at affordable prices. The official launch of flights took place on June 1, 2009, with a flight to the capital of Lebanon.

An important milestone in its development was the utilization of Terminal 2 at Dubai International Airport, which became the "home" for the airline. During its first years of operation, Fly Dubai demonstrated phenomenal growth, opening routes to dozens of cities, many of which previously had no direct air links with the UAE. This contributed to the development of tourism and business ties throughout the Middle Eastern region.

The airline's fleet evolved along with its ambitions. Starting with a few leased Boeing 737-800 aircraft, the carrier moved to large-scale orders for the newest airliners, becoming one of the world's largest operators of the MAX family aircraft. This allowed the airline to perform longer flights, expanding its flight geography to countries in Central and Eastern Europe, including flights to Moscow and other major cities.

The modern stage of Fly Dubai history is characterized by a close strategic partnership with Emirates and the implementation of innovative environmental programs. The airline is actively working to reduce its carbon footprint by optimizing routes and updating its engine fleet. Today, the carrier is a symbol of accessibility and reliability, continuing to open new horizons for millions of travelers every year.