Iberojet flights and airline information

About

Iberojet airline, operating under the IATA code E9, is a prominent player in the Spanish leisure travel market. As part of the large Ávoris Corporación Empresarial holding, which is within the Barceló Group structure, the carrier specializes in providing comfortable flights to the world's most popular resorts. The company's main operational center and hub is the airport in Madrid, where regular and charter long-haul flights are operated.

Focusing on the leisure and tourism segment, Iberojet offers its passengers a modern level of service that combines reliability with traditional Spanish hospitality. The company is actively developing its route network, connecting Europe with exotic corners of the planet. Being part of a powerful travel group, the airline can provide an integrated approach to organizing trips, emphasizing service quality and flight safety.

IATA codeE9
Fleet size7
Passenger traffic1,000,000
Destinations10
HubMadrid

The airline's fleet consists of modern wide-body Airbus A330 and A350 aircraft, which are ideal for long-haul transoceanic flights. These planes feature increased fuel efficiency and modern cabin equipment, helping to minimize passenger fatigue during multi-hour flights. The use of advanced aircraft models also highlights the company's commitment to reducing its environmental impact.

A key advantage of Iberojet is its focus on direct flights to popular resort destinations, saving travelers from the need for tiring connections. A professional crew and attentive approach to detail on board create a vacation atmosphere from the very first minutes on the plane. High safety standards and punctuality make this carrier a reliable choice for planning a long-awaited vacation.

Contacts

To contact Iberojet customer support or clarify booking details, you can use the following official communication channels:

  • Official website: iberojet.com
  • Hotline in Spain: +34 930 349 241 or 900 102 783
  • Additional contact number: +34 971 448 082
  • Customer support email: reservas@iberojet.com
  • Social media: X (@iberojetair_es), LinkedIn (Iberojet), Facebook and Instagram (@iberojetair_es)
  • Headquarters: Palma de Mallorca, Spain (Calle Gremi de Fusters, 23)

Booking management and flight check-in are available through the mobile version of the official website. To receive the most up-to-date information on flight status or schedule changes, it is recommended to regularly check for updates on the carrier's main page.

Baggage

Baggage rules at Iberojet are flexibly adjusted to the specific needs of travelers and depend on the selected fare and flight destination. The standard carry-on allowance usually includes one piece, with weight and dimensions strictly regulated to ensure comfortable placement of all items in the overhead bins. Passengers are advised to check the allowed dimensions in their e-ticket in advance, as they may vary.

Checked baggage is paid for according to the fare conditions. A standard reference for many routes is a suitcase weighing up to 23 kg. If your equipment weighs more or you require an additional bag, the airline provides the option for an extra charge. The cost of excess baggage can range from 160 to 215 USD per piece, depending on the flight distance and country of departure, so it is more profitable to arrange additional services in advance through the website.

Special conditions apply for transporting specific items such as sports equipment (golf or surfing gear) or musical instruments. Strollers are generally carried free of charge but require registration at the airport counter. It is important to remember the list of prohibited items, which includes hazardous substances, high-power lithium batteries, and flammable liquids. Proper packing and labeling of baggage will help avoid damage and speed up the process of receiving it upon arrival.

Pet Rules

Cabin and Hold Transportation

Iberojet airline allows the possibility of traveling with pets, but this requires prior coordination. Since the number of pet spaces on board is limited, requests must be submitted in advance through the support service. Cabin transport depends on the animal's weight together with the carrier and its dimensions, which must allow the container to be placed under the seat in front of the passenger. Larger animals are transported in a specially equipped heated cargo compartment in certified containers.

Required Documents and Requirements

  • Valid international veterinary passport.
  • Health certificate and proof of all necessary vaccinations (including rabies).
  • Microchip for animal identification.
  • Compliance with specific customs regulations of the destination country (e.g., veterinary certificate or quarantine requirements).

Restrictions and Recommendations

There are restrictions on transporting brachycephalic breeds (animals with flattened snouts, such as pugs or Persian cats) due to an increased risk of breathing problems during the flight. Transportation may also be limited during periods of extremely high or low temperatures. It is recommended not to feed the pet heavily before the flight and to place a familiar item in the carrier to reduce the animal's stress level. To clarify current rates and confirm the service booking, be sure to contact Iberojet representatives before purchasing a ticket.

Loyalty Program

Loyalty Program and Benefits

At the moment, Iberojet does not have a classic loyalty program with mile accumulation and status levels typical of large network carriers. However, thanks to close integration with the Ávoris travel group and the Barceló brand, passengers can receive indirect benefits and special offers when booking package tours or services from group partners.

Partner Opportunities

  • Discounts on stays at Barceló Hotel Group hotels.
  • Exclusive offers on car rentals and excursion programs through Ávoris partners.
  • Special conditions for participants in the group's corporate programs.
  • Priority when booking additional services for regular clients of the holding's travel agencies.

Despite the absence of personal mileage accounts, the airline often runs seasonal promotions, offering favorable prices for additional services such as seat selection or extra baggage. To stay informed about all current bonuses and discounts, it is recommended to subscribe to the airline's newsletter and follow Ávoris group news on their official resources.

Services

Iberojet airline (E9) focuses on providing quality service on long-haul routes using a fleet of modern aircraft. The main emphasis is on Economy Class, which offers a decent level of comfort on board Airbus wide-body liners. The legroom is designed for long flights, and the seat ergonomics allow passengers to relax during transoceanic travel.

The onboard entertainment system includes individual screens with a wide selection of movies, music, and games, helping to pass the time during the journey. Meals on Iberojet flights are usually included in the ticket price for long-haul destinations and consist of hot dishes, snacks, and drinks. Passengers can pre-order a special menu (vegetarian, gluten-free, etc.) by contacting the airline a few days before departure.

For families with children, additional amenities are provided, including the option to use bassinets for infants in certain rows and special kits. Passengers with disabilities are provided with full assistance at the airport and boarding support. The airline also offers an unaccompanied minor service for children traveling without parents, ensuring their safety and comfort at all stages of the flight.

Destinations

Iberojet's flight geography covers the world's most attractive tourist regions, with an emphasis on the sunny coasts of the Caribbean and Central America. The main link is the international airport in Madrid, which serves as the starting point for most of the airline's transatlantic flights.

The list of regular destinations includes popular locations such as Cancun in Mexico and Punta Cana in the Dominican Republic. Additionally, the carrier operates flights to exotic Bangkok, vibrant San José, and mysterious Port Louis in Mauritius, providing travelers with access to the planet's best beaches and cultural attractions.

Booking Tips

To purchase Iberojet tickets at the best prices, it is recommended to plan your trip in advance—ideally 3 to 4 months before departure. Price peaks usually occur during Christmas holidays and summer vacations, so booking in the low season can help you save significantly. It's also worth looking at mid-week options: flights on Tuesdays and Wednesdays are often cheaper than weekend flights.

The official website of the airline is the most reliable channel for booking and managing services. Here, you can not only buy a ticket but also select a specific seat, add baggage, or order a special meal. Be sure to check your fare conditions before paying: charter and the cheapest offers may be non-refundable, and any changes to them may require a substantial additional fee.

Online check-in usually opens 24–48 hours before departure and allows you to avoid queues at the airport. This is also a great opportunity to choose a more comfortable seat for free or for a small fee. Don't forget to take out travel insurance to cover potential medical expenses or unforeseen changes in plans. Although the company does not have its own mobile app, the mobile version of the website is fully functional and allows you to store boarding passes electronically.

History

The history of Iberojet began relatively recently, in 2013, when the carrier was founded under its original name, evelop!. From its very beginning, the company was closely linked with the Spanish travel giant Ávoris and the Barceló Group, serving as the main carrier for their large-scale charter programs. The primary goal of creating the airline was to provide a reliable transport bridge between Spain and popular resorts in Latin America.

A significant milestone in its development was the systematic fleet renewal. The carrier was one of the first in the region to operate the latest Airbus A350 wide-body aircraft, which significantly improved passenger comfort on transatlantic flights. Gradually, the flight geography expanded to include not only traditional Caribbean destinations but also cities in Central America and Southeast Asia, strengthening the company's status as a global leisure carrier.

In 2021, as part of a strategy to unify the aviation assets of the Ávoris group, a large-scale rebranding took place: the evelop! brand (along with its Portuguese division Orbest) was transformed into a single brand—Iberojet. This allowed for the creation of a more recognizable and strong brand in the international market while maintaining the high service standards established since its founding.

Today, Iberojet (E9) continues to evolve, implementing modern technologies in the booking and passenger service processes. The airline is actively working on sustainability programs, striving to reduce carbon emissions by using more eco-friendly fuel types and optimizing routes. Staying true to its tourism roots, the carrier remains a key link for millions of travelers seeking to discover new horizons.

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