Jeju Air flights and airline information

Jeju Air — a leading South Korean low-cost carrier that, over its years of operation, has established itself as the country's largest budget airline. The airline, which holds the IATA code 7C, is based in the Republic of Korea and operates flights across an extensive route network, connecting cities in East and Southeast Asia. Its primary hub is Jeju International Airport, while Seoul serves as its second most important hub.

As an independent carrier, the company is not a member of global aviation alliances, allowing it to maintain a flexible pricing policy and offer competitive airfares. Jeju Air pays special attention to safety and punctuality, as evidenced by its high positions in regional budget airline rankings.

One of the airline's key advantages is its modern aircraft fleet, consisting primarily of reliable Boeing 737-800 liners. This allows for the optimization of operating costs and provides passengers with a decent level of comfort even on short and medium-haul flights.

Over the years, the carrier has repeatedly been recognized for its contribution to the development of tourism in South Korea. A unique approach to service, including themed flights and a friendly atmosphere on board, makes traveling with Jeju Air a memorable event.

You can contact Jeju Air representatives and receive the necessary support through the following communication channels:

• Official website: jejuair.net (information is available in Korean and English).
• Call center (international flights): +82-1599-1500.
• Phone for general inquiries: +82-70-7420-1986.
• Email: jeju615@jejuair.net.
• Social media: official pages on YouTube, Instagram, and Facebook.
• Mobile app: available for download on the App Store and Google Play.
• Headquarters address: 3F, 64, Shindae-ro, Jeju-si, Jeju-do, Republic of Korea.

We recommend always checking the current contact details and support service operating hours in the Customer Service section on the airline's official website.

Baggage rules at Jeju Air follow the classic low-cost carrier model, where allowances depend on the selected fare. Passengers are advised to familiarize themselves with the weight and dimension requirements in advance to avoid extra charges at the airport.

Carry-on baggage: one piece weighing up to 10 kg is allowed in the aircraft cabin. The bag's dimensions must not exceed the established limits (usually the sum of three dimensions is up to 115 cm). Additionally, you may carry a small personal item: a laptop, a handbag, or a briefcase.

Checked baggage: depending on the fare, the free baggage allowance can range from 15 to 20 kg. On the most budget-friendly promotional fares, baggage in the cargo hold is often not included in the ticket price and must be paid for separately. The maximum dimensions for a single piece are 203 cm for the sum of its three sides.

Excess and special baggage: if your suitcase is heavier than the allowance, payment for each kilogram of excess weight will be required according to the airline's rates. Sports equipment and musical instruments are transported according to special rules that require prior notification.

Prohibited items: explosive substances and high-power lithium batteries are not allowed for transport. Always check the current list of restrictions on the jejuair.net website before packing your belongings.

In-cabin transportation

Jeju Air allows the transportation of small pets (dogs, cats, and birds) in the cabin. The total weight of the pet together with the carrier must not exceed 7 kg. The container must be securely closed, have ventilation, and a waterproof bottom.

• Maximum carrier dimensions: the sum of length, width, and height must not exceed 115 cm.
• A limited number of animals can be in the cabin, so the service must be booked in advance.

Transportation in the baggage compartment

Animals whose weight exceeds the limits for in-cabin transportation may be placed in a specially equipped cargo hold. Stricter requirements for container rigidity and size apply here to ensure the pet's safety during the flight.

Required documents

• International veterinary passport and a rabies vaccination certificate.
• Microchip (required for most international destinations).
• Special permits depending on the destination country.

The cost of the service varies depending on the route. Please note that the transportation of brachycephalic breeds may be restricted. Before planning your trip, be sure to contact the airline's call center to clarify all details.

Silver Points Loyalty Program

Jeju Air offers its frequent passengers a reward system that allows them to accumulate points for every flight taken. The program is designed to make travel more rewarding for regular customers.

• Membership levels: the program features several status levels, achieved based on the number of flights completed or points accumulated over a certain period.
• Privileges: members can look forward to priority registration, additional baggage allowance, and exclusive offers (depending on status).

How to earn and spend points

Points are awarded for purchasing tickets on Jeju Air scheduled flights. Bonuses can also be earned through special airline promotions.

• Using points: accumulated units can be spent on purchasing award tickets, paying for excess baggage, or selecting a seat in the cabin.
• Registration: you can join the program for free on the official website or via the airline's mobile app.

As Jeju Air is an independent low-cost carrier, program points generally cannot be used on flights of other carriers outside the company's partner network.

Onboard service at Jeju Air is organized according to the low-cost principle, where the main emphasis is on safety and flight affordability, while additional services are provided at the passenger's request. The entire airline fleet is equipped with economy class cabins featuring modern ergonomic seats.

Amenities and dining: the seat pitch on board Boeing 737-800 aircraft is standard for budget airlines. Food and drinks are not included in the ticket price (except for certain fares), but passengers can purchase hot meals, snacks, and beverages from the Air Cafe onboard menu. It is recommended to order meals in advance through the airline's website.

Entertainment and Wi-Fi: traditional entertainment systems with seatback screens are not available. On some flights, the crew organizes entertainment activities and games to pass the time. Wi-Fi access is currently limited, so it is worth preparing content on your mobile devices in advance.

Special services: the airline provides support for passengers with reduced mobility and offers an escort service for children traveling without parents. Special conditions are provided for traveling with infants, and information about these should be clarified when booking a ticket.

The flight geography of Jeju Air covers key business and tourist centers in the Asia-Pacific region. The main link in the route network is Seoul, from where flights are operated to dozens of domestic and international destinations.

The airline offers convenient flights between South Korea, Japan, China, Taiwan, and Southeast Asian countries. Thanks to the developed network, travelers can easily reach popular metropolises and resorts, taking advantage of the direct flights offered by the region's leading low-cost carrier.

To make your trip with Jeju Air as cost-effective as possible, we recommend planning your booking in advance. The lowest ticket prices are usually available 2–3 months before departure, especially for popular destinations in Japan and Southeast Asian countries.

Discounts and mobile app: the most attractive fares are often offered to users of the official mobile app. Subscribing to the newsletter will allow you to be the first to know about seasonal sales and promotions like J J Member’s Week.

Online check-in: this service opens 24 hours before the flight. Early registration through the website or app not only saves time at the airport but also gives you a better chance of choosing a preferred seat in the cabin without extra costs.

Fare selection: carefully study the terms of your chosen fare plan. The cheapest options may be non-refundable and may not include baggage. If you are unsure of your travel dates, choose fares with the possibility of flexible booking changes through your personal account.

Insurance: when purchasing a ticket, it is worth considering travel insurance. It will help cover costs in case of unforeseen flight cancellations or health problems during the trip, which is particularly important for international travel.

The history of Jeju Air began in 2005, when the company was founded as a joint venture between the Aekyung Group and the Jeju Provincial Government. The primary goal of creating the new carrier was to provide affordable transport links between mainland Korea and the popular tourist island.

Commercial operations launched in June 2006. Initially, the airline focused on domestic routes, connecting Jeju City with Seoul and Busan. Success in the domestic market allowed the company to quickly move to international expansion and broaden its influence in the region.

A significant milestone was the launch of regular flights to Tokyo and Osaka, which established the carrier as a key player in the air travel market between Korea and Japan. In subsequent years, the route network expanded with important destinations such as Hong Kong, Taipei, and Da Nang.

The fleet development strategy was built around the operation of a single aircraft type — the Boeing 737-800. This decision allowed for a significant reduction in maintenance and crew training costs, while ensuring high flight reliability and competitive ticket prices.

Today, Jeju Air firmly holds its position as a leader among South Korean low-cost carriers. The company continues to introduce digital innovations and develop sustainability programs, striving to make air travel across Asia not only affordable but also as comfortable as possible for every passenger.