Jordan Aviation flights and airline information

About

Jordan Aviation (IATA: R5) is Jordan's leading private airline, which began operations in 1998. As the first carrier in the country founded with private capital, the company has established itself as a reliable partner in both scheduled and charter operations. The carrier's primary hub is located at Queen Alia International Airport in Amman, from where flights are operated to key regional destinations.

The airline is not part of global alliances like Star Alliance or SkyTeam, but is an active member of the Arab Air Carriers Organization. This allows it to collaborate effectively with other Middle Eastern carriers and offer passengers a convenient route network. Jordan Aviation specializes not only in passenger transport but also provides aircraft leasing (ACMI) and maintenance services.

IATA codeR5
Fleet size11
Passenger traffic700,000
Destinations6
HubAmman

One of the company's main features is its flexibility in flight organization. In addition to the regular schedule, Jordan Aviation actively works with tour operators, operating charter flights to popular resorts in Egypt and Turkey. The airline's fleet includes modern Airbus and Boeing aircraft, ensuring comfort and safety on board.

Over the years, Jordan Aviation has gained recognition as a significant regional player. The company often acts as a contractor for large international organizations, confirming its high operational standards. Passengers appreciate the carrier for its hospitable atmosphere and focus on customer needs during every flight.

Contacts

To contact Jordan Aviation representatives and receive up-to-date flight information, you can use the following contact details:

  • Official website: jordanaviation.jo
  • Call center phone: +962 6 550 1760
  • Email for general inquiries: info@jordanaviation.jo
  • Email for booking questions: reservation@jordanaviation.jo
  • Social media: Facebook (JordanAviationTours), Instagram (@jordanaviation_jo), LinkedIn (Jordan Aviation)
  • Mobile app: available for download in the App Store and Google Play (search for Jordan Aviation)
  • Head office address: King Faisal Bin Abdul Aziz Street, Jordan Aviation Building No. 55, Amman, Jordan, 11118

It is always recommended to verify current contact information directly on the airline's official website before reaching out.

Baggage

Baggage allowances at Jordan Aviation may vary depending on the specific route and your fare type. Typically, economy class passengers on scheduled flights are provided with a checked baggage allowance of 20 to 30 kg. On charter routes, rules can be more flexible and sometimes allow up to two pieces of baggage weighing 23 kg each.

As carry-on baggage, passengers are allowed to take one piece into the cabin weighing up to 7 kg. The maximum dimensions of the bag must not exceed 56×45×25 cm (totaling no more than 115 cm in three dimensions). We recommend always checking baggage allowances against the information on your itinerary receipt, as conditions for charter and scheduled flights often differ.

Transportation of excess baggage, sports equipment, or musical instruments requires prior approval and is paid separately according to the airline's rates. If you plan to bring oversized cargo, it is best to contact support in advance. Please note that hazardous items, flammable substances, and other materials violating aviation security rules are prohibited from carriage.

Pet Rules

Cabin Transportation

  • Only small pets (cats and dogs) are allowed, whose weight including the carrier typically does not exceed 7-8 kg.
  • The container's dimensions must allow the animal to stand and turn, and the carrier must fit comfortably under the seat in front.
  • The carrier must be secure, ventilated, and have a waterproof bottom.

Transportation in the Cargo Hold

  • Animals weighing more than 8 kg are transported in a specially equipped, heated compartment of the aircraft.
  • The container must be made of impact-resistant material and comply with IATA standards.

Required Documents

  • The passenger must provide an international veterinary passport.
  • Vaccination certificates (including rabies) and a veterinary certificate issued by government authorities are required.

Cost and Preparation

The pet transportation service is always paid for as excess baggage, even if the passenger has no other baggage. The exact cost must be confirmed at the time of booking. It is recommended to accustom your pet to the carrier in advance and not to feed it immediately before the flight.

To clarify current rules and for preliminary coordination of transportation, be sure to contact Jordan Aviation support directly before purchasing a ticket.

Loyalty Program

Loyalty Program

Currently, Jordan Aviation does not have its own classic loyalty program involving mile accumulation and status levels. The airline focuses on providing affordable fares and quality service without using bonus systems. This means that frequent flyers do not have specific privileges such as free class upgrades or lounge access based on accumulated points.

Passenger Features

  • The lack of a miles program is compensated by competitive ticket prices.
  • There is no accumulation or redemption of miles within the carrier's internal system.
  • Sometimes miles may be credited to third-party loyalty programs if the flight is operated in partnership with global carriers (depending on the conditions of the specific ticket).
  • Membership in the Arab Air Carriers Organization ensures high service standards without direct ties to bonus points.

Despite the absence of its own incentive program, Jordan Aviation offers favorable terms for corporate clients and group travel organizers. It is recommended to follow news on the official website for information on possible temporary promotions and special offers.

Services

Jordan Aviation offers its customers a traditional level of service that can be adapted to the specific flight type. The main class is Economy Class, where passengers are offered comfortable seating and a standard set of services. On wide-body aircraft such as the Airbus A330 or Boeing 767, an enhanced class of service may be available with increased legroom and an expanded menu.

In-flight meals are usually included in the ticket price; however, the format depends on the flight duration. On short flights, this might be light snacks and drinks, while longer routes offer hot meals. Note that on charter flights, the menu content may be determined by the requirements of the customer (tour operator). If you require special meals (e.g., vegetarian or halal), this should be clarified when purchasing the ticket.

Entertainment systems and Wi-Fi are not available on all aircraft in the fleet, so it is recommended to download content to your mobile devices in advance for a comfortable flight. For passengers with children and people with reduced mobility, Jordan Aviation provides assistance services that must be requested at least 48 hours before departure. The airline also provides services for the transportation of unaccompanied minors under the supervision of the crew.

Destinations

Jordan Aviation's flight geography covers key cities in the Middle East, North Africa, and the Caucasus. The main link in the route network is the airline's hub in Amman, from which regular and charter flights are operated.

The carrier's destination list includes important cultural and business centers such as Cairo, Istanbul, and Tbilisi. The airline also provides reliable air connections to resort areas, including Antalya and Sharm El Sheikh, offering convenient options for relaxation.

Booking Tips

To purchase Jordan Aviation tickets at the best prices, it is recommended to plan your trip in advance, especially for scheduled flights to Istanbul or Cairo. It is best to buy tickets directly on the official website or through trusted agencies to avoid extra fees. Note that special offers appear more frequently during the low tourist season.

An important feature of Jordan Aviation is the absence of an online check-in system. All passengers must obtain a boarding pass at the airport counter. Check-in typically opens 3 hours before and closes 1 hour before departure. We advise arriving at the airport well in advance to calmly complete all formalities and drop off baggage, as queues can be significant.

When choosing a seat, keep in mind that on most flights, this service is only available at the check-in counter. Passengers with children are advised to arrive at the start of check-in to have a better chance of securing comfortable seats in the front of the cabin. Also, don't forget to arrange travel insurance to cover potential expenses in case of unforeseen delays or medical situations during your journey.

History

The airline Jordan Aviation (R5) was founded in 1998, marking a historic milestone for Jordanian aviation as the first private carrier with national capital. From the beginning, the company's headquarters have been located in Amman, with Queen Alia International Airport serving as the main operating base. The company's emergence contributed to market competition and expanded travel options in the region.

In its early years, Jordan Aviation focused on developing the charter sector and leasing services. The airline quickly became a key provider of ACMI solutions (aircraft, crew, maintenance, and insurance) for other carriers and international humanitarian missions. This allowed for the formation of a diversified fleet capable of performing both short regional and long-haul flights worldwide.

The evolution of the Jordan Aviation fleet deserves special mention. At various times, the company has operated reliable Boeing 737 models along with wide-body Airbus A330 and Boeing 767 aircraft, allowing it to respond flexibly to demand. The current fleet is supported by the airline's own technical maintenance division, ensuring high levels of safety and flight regularity.

Today, Jordan Aviation continues to strengthen its position as a significant player in the Middle East. The company successfully combines scheduled flights to cities such as Jeddah or Istanbul with large-scale charter programs. The airline's history is a journey from an ambitious private startup to a stable international business that has maintained its independence and unique style of service.

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