LAM (Linhas Aéreas de Moçambique) is the national flag carrier of Mozambique, playing a key role in ensuring regional transport accessibility. Since its founding, the company has established itself as a reliable operator connecting cities across East Africa. The airline's primary hub is the international airport in the city of Maputo.
As a full-service scheduled carrier, LAM (IATA code: TM) operates both domestic and international flights. The airline focuses on maintaining high standards of safety and comfort for its passengers. Although the company is not part of a global alliance, it actively develops partnerships within the Southern African region.
A key advantage of LAM is its modern and diverse aircraft fleet, which includes liners such as the Boeing 737 and modern Embraer 190 aircraft. This allows for efficient service on routes of various lengths, providing passengers with a comfortable flight.
The airline takes pride in its status as a national carrier, with a history that began in the first half of the 20th century. Today, LAM continues to modernize its services, offering travelers convenient connections and quality on-board service, making it an excellent choice for exploring the sights of East Africa.
Contacts
Official website: lam.co.mz
Phone: +258 21 46 87 10 (corporate office)
Fax: +258 21 46 51 34
Email: to contact customer support, please use the feedback forms on the official website.
Social media: official pages are available on popular networks under the name LAM Mozambique Airlines.
Mobile app: flight booking and management are available via the mobile version of the airline's website.
Head office address: P.O. Box 2060, Maputo, Mozambique.
We recommend checking the latest contact information and regional office operating hours directly on the official website of the airline before your trip.
Baggage
Standard carry-on baggage allowances apply for LAM passengers. One item weighing up to 5 kg is allowed in the cabin. The maximum dimensions of the bag must not exceed 55 × 30 × 20 cm. In addition to the main allowance, personal items such as a handbag or laptop are usually permitted.
Checked baggage is included in the ticket price for most of the airline's fares. For international and domestic flights, the standard allowance is 1 piece weighing up to 23 kg. We recommend always checking the specific limits on your ticket, as they may vary depending on the class of service and the chosen route.
If your baggage exceeds the established limits, an excess weight fee is applied. Excess weight rates are calculated individually at airport check-in or during the booking process. To transport oversized baggage or sports equipment, you must contact the airline's support service in advance to agree on the terms.
Dangerous items such as explosives, flammable liquids, and toxic materials are prohibited for transport. For a smooth journey, pack valuables and electronics in your carry-on baggage and place tags with your contact details on your suitcases for easier identification.
Pet Rules
Pet Transportation
Currently, LAM does not provide a publicly available, detailed policy regarding the transportation of pets. The possibility of transporting a pet depends on the aircraft type and the specific route. As a rule, transportation is carried out by prior arrangement with the airline.
Required Documents
Valid international veterinary passport.
Health certificate and proof of required vaccinations (including rabies).
Special permits for the import or export of the animal as required by the laws of the destination country.
Preparation Recommendations
Before the flight, it is recommended to use only certified containers that provide sufficient ventilation and space for the pet. Be sure to contact LAM representatives via official phone lines several days before departure to confirm transportation availability and clarify current rates and container weight requirements.
Loyalty Program
LAM Loyalty Program
There is no information in open sources regarding LAM having its own public loyalty program for earning miles. However, as a full-service carrier, the company strives to provide a high level of service to all categories of passengers.
Passenger Benefits
Although standard status levels (Silver or Gold) are not officially stated, LAM focuses on providing quality ground and on-board service. We recommend checking directly with sales offices for any special corporate programs or group discounts.
How to Stay Updated
For the latest information on potential bonus offers, promotions, or the launch of frequent flyer programs, regularly check the relevant section on the official website lam.co.mz.
Services
LAM is positioned as a full-service carrier. Passengers are offered travel in Economy Class, where seat pitch and service meet regional standards. On certain routes operated by Boeing or Embraer 190 aircraft, Business Class may be available, offering increased comfort and priority service.
On-board meals are typically included in the ticket price on most scheduled flights. Depending on the flight duration, passengers are offered light snacks or full hot meals, as well as a selection of refreshing beverages. The availability of entertainment systems and Wi-Fi depends on the specific aircraft, so it is recommended to clarify these details before departure.
Special attention is given to passengers with children and people with disabilities. The airline provides escort services for unaccompanied minors and ensures necessary assistance during boarding. Information regarding the possibility of ordering special meals (e.g., vegetarian) must be requested in advance through the support service.
Destinations
LAM's flight geography covers key cities in Mozambique and important regional centers in Southern Africa. The hub in the city of Johannesburg serves as the primary link in the route network, with regular flights operating to various points in the region.
The airline provides stable air connections between important points like Maputo and the largest economic centers on the African continent. This makes it an indispensable partner for both business trips and tourist travel to exotic corners of Mozambique.
Booking Tips
To purchase LAM tickets at the most favorable prices, it is recommended to plan your booking in advance — 4 to 8 weeks before your trip. Prices can vary depending on the season and the day of the week, so checking adjacent dates often helps in finding more affordable fare options.
The airline offers an online check-in service on its official website, which saves time at the airport. Please note that flight check-in at the terminal usually opens 180 minutes before departure. Arriving at the airport on time will help you avoid queues and complete all pre-flight formalities calmly.
When booking through aggregators or agencies, be sure to verify baggage allowances and refund rules with the information on the airline's website. Since LAM is a full-service carrier, basic seat selection is often included in the fare; however, verify this option during the purchase process for your specific ticket type.
History
The history of LAM (Linhas Aéreas de Moçambique) is inextricably linked to the development of aviation in East Africa. It is believed that the airline began its operations in 1937, making it one of the oldest aviation enterprises in the region. For decades, the company has served as a vital link, providing passenger and cargo transport throughout the country.
Over the years, the airline has evolved from a small regional operator to a full-fledged national carrier. A significant milestone was the expansion of the route network beyond Mozambique, connecting the country with key cities in neighboring states. The status of national carrier underscores LAM's importance to the region's economy and transport system.
The evolution of the fleet reflects the company's commitment to modernization. At different times, LAM has operated various types of aircraft, gradually updating its fleet with modern Boeing and Embraer models. This has improved transport efficiency and safety standards in line with international requirements.
In the modern era, the airline focuses on implementing digital technologies and improving service quality. The introduction of online booking systems and the development of customer services have been important steps toward meeting travelers' needs. Today, LAM continues to be a symbol of Mozambican hospitality in the sky.
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