Latam Airlines Group flights and airline information

Latam Airlines Group (IATA: LA) is the largest aviation holding in South America, representing a powerful union of experience and innovation. The airline serves as a key network carrier in the region, providing stable connections between the countries of the Latin American continent and the rest of the world. The group's main operational hub is the international airport in São Paulo, while its headquarters are located in Santiago, Chile.

Formed in 2012 through the merger of giants LAN and TAM, the company today operates an extensive route network covering five domestic markets: Brazil, Chile, Colombia, Ecuador, and Peru. Although the group currently acts as an independent carrier, it maintains high global standards of safety and quality, as evidenced by its multi-million passenger traffic.

One of the main features of Latam Airlines Group is its versatility: the company successfully combines passenger and cargo transportation using an impressive fleet of modern aircraft. The airline's fleet includes both narrow-body Airbus A320 family aircraft for regional flights and powerful long-haul Boeing 787 Dreamliner and 777 aircraft for transcontinental journeys.

Passengers choose Latam Airlines Group for its reliability, wide range of fares, and quality onboard service. The company actively invests in digital technologies, offering convenient mobile services for booking management, and develops sustainability programs aimed at minimizing environmental impact.

To contact representatives of Latam Airlines Group and obtain up-to-date flight information, you can use the following official channels:

• Official website: latamairlines.com
• Global contact center: +1 866 435 9526 (support for international routes)
• Support service in Chile: +56 2 2579 8990 or 600 526 2000
• Corporate email: investorrelations@latam.com (for official inquiries)
• Customer support: customer_service@sac.latam.com
• Social media: official LATAMAirlines accounts on Facebook, @latamairlines on Instagram, and profiles on Twitter (X) and LinkedIn.
• Mobile app: “LATAM: Flights, Hotels, Cars,” available for download in the App Store and Google Play.

In case of emergencies such as flight delays or baggage issues, it is recommended to contact the check-in counters at the airport directly or use the feedback form in the mobile app for prompt assistance. Please check the current contact details on the official website before reaching out, as numbers may vary depending on your country of residence.

Baggage rules at Latam Airlines Group are flexible but depend directly on the chosen fare, class of service, and specific route. To ensure a smooth journey, it is recommended to review the transport conditions during the booking stage or in the personal account section on the airline's website.

Carry-on baggage: Normally, passengers are allowed to bring one bag into the cabin and one personal item (such as a handbag or laptop bag), which must be placed under the seat in front. Maximum weight and dimensions for carry-on baggage may vary: limits are stricter for basic fares, while norms are expanded in business class. It is important to remember that liquids in containers over 100 ml and sharp objects are prohibited in carry-on baggage.

Checked baggage: Free baggage allowances are determined by the fare structure (from “Promo” and “Light” to “Plus” and “Top”). On most international flights, network fares include 1 or 2 pieces of baggage weighing up to 23 kg each. For passengers in premium service classes, increased allowances for the number of pieces and weight are provided.

Excess and special baggage: If your baggage exceeds the established weight or size limits, an additional fee will be required, the amount of which depends on the destination. Sports equipment (skis, surfboards), musical instruments, and fragile items are transported according to special baggage rules and often require prior coordination with the airline via the “Special baggage” section.

Packing tips: We recommend always labeling your suitcases with name tags and checking the list of prohibited dangerous items (flammable substances, high-power lithium batteries, etc.) in advance. To save money, it is better to pay for extra baggage online before arriving at the airport.

In-Cabin Transport

Latam Airlines Group allows pets (usually dogs and cats) in the cabin on most flights, provided strict conditions are met. The animal must be in a special soft or hard carrier that fits under the seat in front of you. The total weight of the pet including the container typically should not exceed 7–10 kg (exact rules depend on the aircraft type and route).

Transport in the Baggage Compartment

If the pet is larger than the established cabin norms, it can travel in the ventilated cargo hold. This requires an IATA-certified container that allows the animal to stand and turn around. In this case, weight limits up to 45 kg including the crate apply on most routes.

Required Documents

• International veterinary passport.
• Valid vaccination certificates (rabies vaccination is mandatory).
• Veterinary certificate issued in accordance with the requirements of the destination country.
• Microchip (mandatory for international flights to most countries).

Service Cost

Pet transportation is a paid service and is not included in the free baggage allowance. The cost depends on the weight of the animal, the method of transport (cabin or hold), and the flight distance. Payment is made in the local currency at the airline's rates on the day of departure.

Restrictions and Safety

• Brachycephalic breeds: Due to the structure of their airways, the transport of pugs, bulldogs, and Persian cats may be restricted or prohibited in the baggage compartment for safety reasons.
• Seasonality: During periods of extreme heat or cold, transport in the baggage compartment may be suspended.
• Age: Only older animals (usually over 8–12 weeks) are allowed to fly.

To guarantee a space for your pet, you must submit a transport request no later than 48 hours before departure. It is recommended to contact the Latam Airlines Group call center to clarify current rules, as country requirements and internal regulations may change.

LATAM Pass Loyalty Program

LATAM Pass is the official frequent flyer program of Latam Airlines Group, designed to ensure that every journey you take brings additional privileges. Participation in the program allows you to accumulate miles for every flight and use them to obtain exclusive bonuses.

Membership Tiers and Privileges

The program provides several status levels, which are assigned based on accumulated qualifying points:

• Gold / Gold Plus: provides access to priority check-in and seat selection.
• Platinum: includes extra baggage allowance and access to premium lounges.
• Black / Black Signature: the highest levels, granting the right to free cabin upgrades, priority boarding, and a personal assistant at certain airports.

How to Earn and Spend Miles

Miles are earned not only for Latam Airlines Group flights but also for using the services of numerous partners: hotels, car rental services, and bank cards. Accumulated miles can be exchanged for:

• Award tickets for domestic and international flights.
• Cabin upgrades from economy to business class.
• Goods and services in the online catalog of program partners.

Global Network Participation

Despite the airline's independent status, LATAM Pass maintains partnerships with several global carriers, allowing program members to earn miles on partner flights, significantly expanding the range of opportunities.

How to Become a Member

Registration in the LATAM Pass program is free and available on the official website or in the airline's mobile app. Immediately after registration, you receive a unique member number that must be provided during every ticket booking.

Onboard service at Latam Airlines Group (LA) is focused on providing maximum comfort regardless of flight duration. As a classic network carrier, the company offers a differentiated approach to service based on the class and aircraft type.

Service Classes: On short regional routes within South America, Economy Class is the primary offering, where seats with extra legroom are often available in the front rows. On long-haul international flights, Premium Business is available. Business class passengers receive seats that recline into a full bed, an exclusive menu from famous chefs, and an expanded wine list.

In-flight Amenities: Modern Boeing and Airbus aircraft are equipped with individual screens for the LATAM Play entertainment system, featuring a huge selection of movies, TV series, and music. Paid Wi-Fi is available on several aircraft, allowing you to stay connected even at 10,000 meters. Meals in economy class on long-haul flights include hot dishes, while short flights may offer a buy-on-board concept or light snacks.

Special Services: The airline pays special attention to travelers with children, offering children's kits and special bassinets upon prior request. Passengers with disabilities can count on full assistance at the airport and onboard. A selection of special meals is also available (vegetarian, gluten-free, kosher, etc.), which must be ordered at least 24 hours before departure via the official website.

Latam Airlines Group (IATA: LA) is rightfully considered the main gateway to South America, offering passengers unprecedented destination coverage across the continent. The group's primary link and largest operational center is the hub in São Paulo, from which hundreds of flights depart daily to various corners of the globe.

The airline's route network connects the region's key metropolises, such as Lima, Santiago, and Bogota, ensuring reliable connections between Brazil, Chile, Colombia, and Peru. In addition to its dominant position in the domestic market, the carrier operates regular intercontinental flights, linking South America with cities in North America, Europe, and Oceania.

To make your journey with Latam Airlines Group as profitable and comfortable as possible, we recommend using the airline's digital tools. Booking through the official website or the “LATAM” mobile app often provides access to more attractive fares and exclusive promotions that may not be displayed on third-party resources.

Best time to book: As with most large carriers, the most budget-friendly tickets go on sale 2–3 months before departure. Watch for seasonal sales and “Cyber Monday” or “Black Friday” promotions, when prices for flights across South America drop significantly. The optimal time for buying tickets is traditionally considered to be weekdays.

Online check-in: This service opens 24 hours and closes 45–60 minutes before departure. We recommend checking in early through the app: this not only saves time at the airport but also allows you to choose more comfortable seats in the cabin. On basic fares, seat selection may be paid, so early check-in is the best way to secure a preferred seat before they are assigned automatically.

Fare selection and insurance: Latam Airlines Group offers a range of fares from “Light” to “Top.” If you are unsure of your travel dates, choose flexible fares that allow changes with minimal penalties. Also, don't forget to take out travel insurance: although the airline offers its own coverage options, having a full policy will provide peace of mind in case of delays or lost baggage.

The history of Latam Airlines Group (LA) is a chronicle of the unification of two powerful national aviation traditions. The company's journey began in 1929 with the founding of the Chilean Línea Aeropostal de Chile (which later became LAN), which initially operated mail flights but quickly grew into the country's leading carrier, symbolizing reliability and progress.

The second important component of the future holding was the Brazilian TAM Airlines, which by the end of the 20th century had transformed from a small regional operator into Brazil's largest airline. For decades, both companies developed their route networks in South America, introduced aircraft types that were innovative for their time, and expanded their international presence.

2012 was a turning point in the history of civil aviation in the region: the official merger of LAN Airlines and TAM Airlines took place. This event led to the creation of Latam Airlines Group—the largest aviation association on the continent. Legally, the holding is based in Chile, but its operational power is distributed between key centers in Santiago and São Paulo.

In subsequent years, the group underwent a large-scale rebranding, replacing historic names with the single LATAM brand. Today, the company continues its evolution, focusing on an environmentally efficient fleet, such as the modern Airbus A350 and Boeing 787, and remaining the main link between Latin American culture and the rest of the world.