Loong Air flights and airline information

Georgian Airways (IATA: GJ) is the flagship carrier that plays a key role in providing Georgia's aviation links with the world. The company has established itself as a reliable classic network carrier focused on passenger comfort and high safety standards. Based in its main operational hub, Hangzhou, the airline connects key regions of Europe and the Middle East.

Although the company is not part of any global aviation alliances, it actively develops partnerships and expands its route network. Its status as a private national carrier allows Georgian Airways to maintain flexibility in management and offer passengers a personalized approach that combines traditions of hospitality with modern flight technologies.

A key feature of the airline is the provision of a full range of services on board, which distinguishes it from low-cost carriers. Passengers are offered full meals included in the price of most fares and the ability to choose seats, making long-distance travel more pleasant.

The airline's fleet undergoes regular technical maintenance, ensuring a high level of punctuality and flight reliability. Thanks to the strategic location of its hub, Georgian Airways offers convenient connections for travelers heading from Asia to Europe and back, while maintaining high standards of service.

To contact Georgian Airways representatives and receive up-to-date flight information, you can use the following official communication channels:

• Official website — georgian-airways.com
• Customer support phone — +995 32 211 12 20 (24-hour hotline)
• Additional contact number — +995 322 111 220
• Email — info@georgian-airways.com, help@georgian-airways.com
• Social media — Georgian Airways accounts on Facebook, Instagram (@georgianairways), and LinkedIn
• Mobile app — available for download in the App Store and Google Play
• Head office address — 12 Shota Rustaveli Ave, 0108, Tbilisi, Georgia
• Emergency support — for baggage and delay inquiries, it is recommended to contact the check-in counters or the helpdesk at: 17 Nikifore Irbakhi St, Tbilisi.

We recommend always checking the current contact details in the "Contact us" section on the airline's official website before making calls or sending documents.

Georgian Airways applies a classic baggage allowance system that depends on the selected fare and class of service. As a standard for carry-on baggage, one piece weighing up to 8–10 kg is usually allowed, which must fit freely in the overhead bin. Additionally, passengers may bring a small personal item, such as a laptop bag or a handbag.

Checked baggage allowances vary: Economy class usually includes one piece weighing up to 23 kg, while Business class passengers can expect increased allowances. Exact baggage parameters are always specified in the itinerary receipt at the time of booking, so it is important to carefully study the conditions of your chosen fare.

For excess baggage, additional fees apply and are paid at the airport check-in counter. The cost depends on the overweight amount and the specific flight destination. Special items, such as sports equipment or musical instruments, require prior coordination with the airline no later than 48 hours before departure.

For safety reasons, explosive, flammable, and toxic substances are prohibited for transport. We recommend that passengers carefully pack fragile items and use covers to protect suitcases from damage. Always check the current regulations on the official website before departure, as rules may change depending on the season.

Transportation of animals in the cabin and baggage hold

The airline allows the transportation of domestic animals; however, this service requires mandatory prior coordination. Small dogs and cats are usually allowed in the aircraft cabin in special soft or hard carriers, provided the total weight of the carrier and the animal does not exceed established limits (typically up to 8 kg).

• Carrier requirements: The container must be ventilated, waterproof, and allow the animal to stand at its full height.
• Baggage transport: Large animals are transported in a heated cargo hold in IATA-certified containers.
• Documents: An international veterinary passport, microchip, and certificates of valid rabies vaccinations are mandatory.
• Cost: The pet transportation service is not included in the free baggage allowance and is paid for as excess cargo.

Restrictions and recommendations

Strict quarantine rules may apply in some countries, so passengers must independently research the requirements of the destination country. Georgian Airways may impose restrictions on the transportation of brachycephalic breeds (flat-faced animals) due to health risks during the flight.

• It is recommended not to feed the animal 4 hours before departure.
• It is worth placing a familiar item or toy in the container to reduce the pet's stress.
• Book the service in advance, as the number of places for animals on a flight is limited.

To clarify detailed container size requirements and current rates, be sure to contact the airline's support service before purchasing a ticket.

Loyalty program and privileges

Currently, Georgian Airways does not have an officially announced classic loyalty program with mile accumulation and status levels. Most passenger benefits are built into the flexibility of the fare plans and the quality of on-board service.

• Basic services: Seat selection and meals are included in most standard Economy class fares.
• Flexible fares: The airline offers ticket options with the possibility of easy exchange and refund, which is particularly valuable for business travel.
• Business class: Passengers in this class get access to lounges and priority registration regardless of whether they have bonus cards.

Despite the absence of its own mile-based program, the company periodically runs special promotions and offers discounts on popular destinations. Passengers are recommended to follow updates on the official website, where the terms of special offers are published.

If you fly frequently with Georgian Airways, the main benefit for you will be the stability of service and the possibility of individual assistance through the customer support center. Information regarding the introduction of new bonus programs should be checked directly in the carrier's news section.

Georgian Airways offers its customers a classic service system divided into classes for maximum comfort. Economy Class includes ergonomic seats with sufficient legroom and on-board meals, the composition of which depends on the flight duration. On long flights, passengers are offered hot dishes and a wide selection of refreshing beverages.

For those who value enhanced comfort, Business Class is provided (available on certain aircraft types). Passengers in this class enjoy priority boarding, have an increased baggage allowance, and an expanded menu featuring exquisite Georgian and international cuisine. The seat configuration in Business Class ensures privacy and the possibility of full rest during the flight.

The on-board entertainment system may vary depending on the aircraft model. Many flights offer an in-flight magazine, and the availability of Wi-Fi or individual monitors should be clarified when booking a specific aircraft. For those traveling with children, the airline provides the option to order a special children's menu and flight attendant assistance in placing infant cradles.

Special attention is given to passengers with disabilities: the airline provides assistance at the airport and on board, and also helps with the transportation of wheelchairs. Special meals, including vegetarian or dietary options, can be ordered in advance through the customer support service.

The airline Georgian Airways is actively developing its route network, connecting the Caucasus region with the world's largest metropolises. Main operational capacities are concentrated at the hub located in Hangzhou, which allows for efficient flight connections between eastern and western directions.

The carrier's flight geography includes sought-after cities such as Bangkok, as well as key capitals of Europe and the Middle East. Regular flights are operated with high frequency, providing passengers with flexibility in planning both business trips and tourist routes.

To get the most favorable ticket prices on Georgian Airways, it is recommended to plan your purchase 2–3 months before departure. The best offers are usually available in the middle of the week, while the most expensive tickets are sold on the eve of holidays and weekends. It is most convenient to track promotions through the official website and by subscribing to the company's newsletter.

Online check-in opens 24 hours before the flight and allows you not only to save time at the airport but also to choose the most comfortable seats in the cabin for free. For passengers traveling without baggage, online check-in provides the opportunity to go directly to security control. If you prefer a specific window or aisle seat, try to register immediately after the service opens.

When booking, pay attention to the fare types: promo fares cost less but are often non-refundable, while more expensive options allow for changes to the departure date with a minimal surcharge. We also recommend taking out travel insurance, which will cover costs in case of unforeseen changes in plans or baggage delay.

Using the airline's mobile app significantly simplifies the booking management process: you will always have an electronic boarding pass and flight status notifications at hand. Before completing payment, always double-check the spelling of the name and passport details to avoid fines for ticket corrections.

The history of Georgian Airways began in 1994 under the original name Airzena. Founded as a private company, it quickly became the national flagship of Georgia, taking responsibility for the development of the country's aviation links during the challenging post-Soviet period. Starting with charter programs, the carrier gradually transitioned to regular flights, connecting Tbilisi with the largest cities in the region.

A landmark event occurred in 1999: the merger with the company "Georgian Airlines," which allowed for a significant expansion of the fleet and flight geography. Later, in 2004, the brand was officially changed to the now-familiar Georgian Airways, emphasizing the company's status as the country's main representative on the international aviation stage. Tbilisi International Airport became the primary home for the airline.

The evolution of the Georgian Airways fleet went from Soviet machinery to modern Western-made airliners such as Boeing and Embraer. The introduction of new aircraft types allowed the airline to enter the European market, opening direct flights to Paris, Vienna, Amsterdam, and other capitals. This contributed not only to passenger traffic growth but also to strengthening Georgia's business ties with European partners.

Today, the airline continues to develop, adapting to the challenges of the modern market. Despite maintaining its private ownership form, Georgian Airways remains a key tool in the country's transport strategy. The company is implementing modern online booking systems and working to increase the environmental friendliness of its operations, while maintaining traditional Caucasian hospitality on every flight.