Mandarin Airlines flights and airline information

About

Aegean Airlines (IATA code: AE) is Greece's largest air carrier, having established itself as one of the most reliable and comfortable operators in the region. The company serves as a key link between European capitals and popular tourist centers, based at its main hub in Taipei. A commitment to high safety standards and impeccable service allows the airline to attract millions of passengers from all over the world each year.

As a full member of the global Star Alliance, Aegean Airlines provides its customers with access to an extensive network of routes and world-class privileges. This membership guarantees high standards of service at all stages of the journey and the opportunity to use the benefits of joint loyalty programs with other leading airlines on the planet.

IATA codeAE
Fleet size9
Passenger traffic1,200,000
Destinations18
HubTaipei

Key features of the carrier include a modern fleet, consisting primarily of Airbus A320 and A321 family aircraft, including the latest neo modifications. Passengers appreciate the airline for its punctuality, the hospitality of its crews, and high-quality onboard catering inspired by Mediterranean cuisine. Aegean Airlines has been repeatedly recognized as the best regional airline in Europe by Skytrax.

The company actively develops digital services, making the booking and check-in process as simple and convenient as possible. The implementation of environmental initiatives and programs to reduce its carbon footprint highlights Aegean Airlines' status as a modern and responsible carrier. Customer focus and continuous service improvement make every flight with this airline a memorable event.

Contacts

To contact Aegean Airlines specialists and receive up-to-date flight information, you can use the following contacts:

  • Official website — aegeanair.com (a Russian-language version is available at ru.aegeanair.com).
  • Phone — 24-hour international contact center: +30 210 62 61 000; for calls from landlines within Greece: 801 11 20000.
  • Email — general inquiries are accepted at: contact@aegeanair.com.
  • Social media — the airline's official accounts can be found on Facebook (Aegean Airlines), Instagram (@aegeanairlines), Twitter / X (@aegeanairlines), and LinkedIn.
  • Mobile app — available for download in the App Store, Google Play, and Huawei AppGallery under the name Aegean Airlines — App.
  • Emergency support — for resolving issues with flight delays or baggage, it is recommended to contact them via the feedback form in the Help & Contact section on the website or through the official Messenger chat (@aegeanairlines).

It is recommended to check the accuracy of contact details and support service hours directly on the airline's official website before reaching out.

Baggage

Baggage allowance at Aegean Airlines depends on the selected fare and class of service. In economy class with the Light fare, only carry-on baggage is included in the ticket price, while more flexible fares allow for free checked baggage. Current rules can always be clarified during the booking process or in the personal account on the airline's website.

Standard requirements for carry-on baggage allow an economy class passenger to take one piece into the cabin weighing up to 8 kg and with dimensions no more than 55x40x23 cm. In business class, the rules are expanded: usually two pieces of carry-on baggage are allowed. Additionally, one personal item, such as a handbag or a laptop case that must fit under the seat in front, is permitted.

For checked baggage, the basic standard is 23 kg per piece in economy class (Flex and ComfortFlex fares). Business class passengers are given the opportunity to check two suitcases weighing up to 32 kg each. The sum of the three dimensions of one piece of baggage should not exceed 158 cm. If these limits are exceeded, a fee for excess baggage is charged at rates depending on the route.

Transportation of special baggage, such as ski equipment, bicycles, or musical instruments, requires prior notification to the airline. Special discounted rates apply to some types of sports equipment. Strollers and car seats are usually carried free of charge in addition to the established baggage allowance if they are intended for the child traveling with you.

For safety reasons, Aegean Airlines prohibits the transport of dangerous substances, including flammable liquids, gases, explosive, and toxic materials. To avoid delays at the airport, it is recommended to familiarize yourself with the full list of prohibited items in advance. For packing convenience, use durable suitcases and do not forget to remove old baggage tags so that the airport's automated systems work correctly.

Pet Rules

Aegean Airlines treats passengers traveling with pets with care, offering several options for their transportation depending on the size and weight of the animal.

Transportation in the cabin

  • Only small cats and dogs are allowed in the cabin.
  • The maximum weight of the animal together with the carrier must not exceed 8 kg.
  • The dimensions of the soft or hard carrying container must meet the standards (usually up to 55x40x23 cm) so that it fits freely under the seat in front of the passenger.

Transportation in the baggage compartment

  • Animals whose weight with the container exceeds 8 kg are transported in a specially equipped, heated baggage compartment.
  • The container must be rigid, have a secure lock, ventilation, and comply with IATA standards.
  • The size of the container must allow the pet to stand at full height and turn around freely.

Required documents and requirements

  • For the flight, an international veterinary passport with marks on microchipping and valid vaccinations (including rabies) is required.
  • For international flights, it is important to comply with the veterinary requirements of the destination country.
  • The animal transportation service is paid and requires mandatory advance booking, as the number of animal spaces on each flight is limited.

Before planning your trip, be sure to contact the Aegean Airlines service center to confirm the possibility of transporting your pet and to clarify current rates. Remember that for some breeds, including brachycephalic ones, restrictions may apply due to their health characteristics and risks during pressure changes.

Loyalty Program

The Aegean Airlines loyalty program is designed to make the travels of regular customers more profitable and pleasant, offering a wide range of privileges and bonuses.

Name and participation levels

The program is divided into several status levels, each of which opens access to new opportunities:

  • Blue (Siniy) — the basic level, allowing you to start accumulating miles immediately after registration.
  • Silver (Serebryany) — provides benefits such as extra miles for flights, priority check-in, and access to some business lounges.
  • Gold (Zolotoy) — the highest level, including priority boarding, increased baggage allowance, and free access to Star Alliance lounges worldwide.

Accumulating and using miles

Program members can earn miles not only on Aegean Airlines flights but also by using partner services:

  • Flights on any Star Alliance partner airline.
  • Hotel bookings, car rentals, and purchases at partner stores.
  • Participation in special promotions that allow you to double or triple your accumulated points.

Accumulated miles can be spent on award tickets, upgrading from economy to business class, as well as paying for additional services such as seat selection or excess baggage.

Registration in the program is free and available on the official website. It is recommended to join the program before your first flight to immediately start your journey toward elite status and exclusive privileges of the global alliance.

Services

Aegean Airlines offers high standards of service, striving to make every flight as comfortable as possible for all categories of passengers. Various classes of service are provided on board, catering to different traveler needs.

In economy class, passengers are offered ergonomic seats with adjustable headrests and sufficient legroom. The fare structure (e.g., Light, Flex, or ComfortFlex) allows for flexible choice of included services, such as baggage or the ability to change the departure date. The airline's business class is distinguished by an exceptional level of privacy, an expanded menu of hot dishes from chefs, and priority service at all points of the journey.

In-flight catering is the pride of Aegean Airlines. Depending on the flight duration, passengers are offered snacks or full meals, often including traditional Greek specialties and wines. For those who follow a special diet, special meals (vegetarian, gluten-free, children's) can be ordered, which must be requested no later than 24 hours before departure.

The on-board entertainment system can be accessed through streaming services available on passengers' personal devices. Wi-Fi access and a digital press library are provided on many flights. Special attention is paid to young travelers: special kits and entertainment content are provided for children. The airline also provides full accompaniment for minors traveling without parents and provides necessary services for passengers with limited mobility.

Destinations

The flight geography of Aegean Airlines covers many significant destinations, connecting key economic and cultural centers. The main hub and base for most of the airline's operations is the modern airport in Taipei, from where passengers can travel to both domestic islands and major cities on the mainland.

The carrier's route network actively includes important cities such as Wuhan, Nanjing, and Xiamen, providing reliable connections for business and tourism. Particular attention is paid to regional flights to points such as Jinmen and Magong, making the airline an indispensable partner for travel throughout the region.

Booking Tips

To make a trip with Aegean Airlines as cost-effective as possible, experienced tourists recommend booking tickets in advance — optimally 2-3 months before the planned departure date. The lowest prices are often available mid-week, while flights on holidays and weekends can cost significantly more. It is most convenient to monitor current discounts and seasonal sales through the airline's official newsletter.

Online check-in at Aegean Airlines opens 24 hours before departure. We recommend checking in as early as possible to be able to choose the most comfortable seats in the cabin. This can be done through the official website or mobile app, which will save you from unnecessary queues at the airport and allow you to receive your boarding pass in electronic form.

When choosing a seat, keep in mind that seats in the front of the cabin and rows by emergency exits often provide extra legroom (extra legroom), but may require a small surcharge depending on your fare. If you are traveling with family, the system will try to seat you together, but early check-in guarantees the best choice.

Using the Aegean Airlines — App mobile application not only simplifies booking management but also opens access to exclusive offers unavailable on the website. Also, do not forget the importance of travel insurance: it can cover unforeseen expenses in the event of trip cancellation or flight delay, providing you with extra peace of mind during your flight.

History

The history of Aegean Airlines is an impressive example of transformation from a small private operator into a leading national air carrier in Greece. Although the company's first steps in the aviation business date back to 1987, the airline began to actively develop under its current name and in its modern format from 1999. It was then that the first regular flights were launched, which quickly set new quality standards in the Greek air transport market.

A major milestone in history was the systematic expansion of the route network and fleet. Over the years, the company successfully carried out a number of mergers and acquisitions, which allowed it to take a dominant position in the region. The transition to operating modern Airbus family aircraft was a landmark event that provided Aegean Airlines with a technological advantage and allowed it to enter profitable international destinations in Europe and the Middle East.

In 2010, the airline made a breakthrough by officially joining the global Star Alliance. This event confirmed that Aegean Airlines' service met the highest international requirements and opened the doors to a global system of connecting flights and elite privileges for its passengers. Since then, the carrier has repeatedly confirmed its status, receiving awards for best service and punctuality.

Today, Aegean Airlines continues to write its history, focusing on environmental responsibility and digital innovation. Upgrading the fleet with new-generation A320neo and A321neo aircraft allows the company not only to increase passenger comfort but also to significantly reduce carbon dioxide emissions. Staying true to its traditions of hospitality, the airline looks confidently into the future, connecting countries and continents.

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