Plus Ultra Lineas Aereas flights and airline information

About

The Spanish airline Plus Ultra Lineas Aereas is a dynamically developing carrier specializing in long-haul flights between Europe and Latin America. Founded in 2011, the company has established itself as a reliable link, providing regular air service through its main hub in Madrid. Although the airline is not part of global alliances such as Star Alliance or oneworld, it successfully competes on transatlantic routes through personalized service.

The company's fleet consists of wide-body Airbus A330 and Airbus A340 aircraft, which are ideal for multi-hour flights across the ocean. Plus Ultra (IATA code: PU) focuses on providing full-service offerings, striving to make travel between continents as comfortable as possible for various categories of passengers.

IATA codePU
Fleet size5
Passenger traffic250,000
Destinations7
HubMadrid

One of the carrier's key features is its deep integration into the Spanish-speaking cultural space. The company name refers to Spain's historical motto "Plus Ultra" ("Further Beyond"), emphasizing the airline's desire to expand horizons and open new opportunities for travelers. The main base terminal at Barajas Airport is T4, which is famous for its modern infrastructure and convenience for transit flights.

The advantages of Plus Ultra Lineas Aereas include direct flights to important hubs such as Caracas and Lima. Passengers choose this airline for its flexible fares and the opportunity to reach Caribbean and South American countries with traditional Spanish hospitality on board.

Contacts

To contact representatives of Plus Ultra Lineas Aereas and receive prompt information on booking issues, you can use the following contact details:

  • Official website — plusultra.com
  • Call center in Spain (information and booking) — +34 91 142 08 88 or +34 91 088 95 37
  • Inquiry service at Madrid Airport — 911 420 888
  • Global email for working with agencies — comerciales@plusultra.com
  • Social media — official profiles on Instagram (plusultralineasaereas) and LinkedIn (Plus Ultra Líneas Aéreas)
  • Head office — Avenida de Europa 22, Piso 3, 28108 Alcobendas, Madrid, Spain

Currently, there is no confirmed information about a specialized mobile app for iOS or Android in open sources. Passengers are encouraged to use the responsive version of the official website to manage bookings and check in for flights. Current contacts for regional offices and emergency support during flight delays are always available in the Oficinas section on the airline's official portal.

Baggage

Baggage rules at Plus Ultra Lineas Aereas depend directly on the selected fare and flight destination. Each passenger is advised to carefully check the conditions specified in their ticket, as a single unified table of allowances is not provided on the airline's official website.

Standard requirements apply for hand luggage: one piece weighing up to 10 kg and with dimensions not exceeding 55 × 40 × 20 cm. This baggage must fit freely in the overhead bins in the aircraft cabin. In addition to the main carry-on, one small personal item, such as a handbag or laptop, is usually allowed.

Checked baggage allowances can vary significantly. In some basic fares, checked baggage is not included in the price, while higher fares and business class allow for 1 or 2 pieces weighing 23 kg or 32 kg respectively. Current data on the number of allowed items is displayed during the booking process or in the passenger's personal account.

If your baggage exceeds the set limits, Plus Ultra charges a fee for excess baggage. It is better to pay for overweight or additional items in advance via the website, as costs at the airport may be higher. Transporting special equipment such as diving gear, bicycles, or musical instruments requires prior coordination with the airline.

For safety reasons, flammable substances, toxic materials, and other dangerous items are prohibited. Baby strollers are usually carried free of charge in addition to the baggage allowance, but they must be checked at the aircraft steps. To ensure the safety of your belongings, it is recommended to use reliable locks and protective packaging.

Pet Rules

Pet transportation in the cabin

Plus Ultra Lineas Aereas allows small pets to be transported in the passenger cabin if the internal rules of the specific flight permit it. Usually, cats and dogs are accepted in the cabin in special soft or hard carriers, with a total weight (including the animal) of up to 8-10 kg. The container must be ventilated and have a waterproof bottom, and its dimensions must allow it to be placed under the seat in front.

Transportation in the baggage compartment

Larger animals are transported in a heated cargo hold in hard containers that meet IATA standards. The container must be spacious enough for the pet to stand, turn, and lie down in a natural position. The maximum weight and dimensions of the crate should be clarified when submitting a request to the airline.

Required documents

  • International veterinary passport.
  • Health certificate and a valid rabies vaccination (administered at least 30 days before departure).
  • Presence of a microchip for animal identification.
  • Import/export permits required by the destination country (for example, Spain, Argentina, or Peru).

Cost and preparation

The pet transportation service is always paid and is not included in the free baggage allowance. The cost depends on the weight of the animal and the route. Before the flight, it is recommended not to feed the pet heavily and to place a familiar item in the carrier to reduce stress levels.

Restrictions

There are restrictions on transporting brachycephalic breeds (flat-faced animals), as they do not tolerate pressure changes and high temperatures well. The airline may also refuse transportation under extreme weather conditions along the route. To clarify current rules and book a place for an animal, it is necessary to contact the Plus Ultra call center in advance.

Loyalty Program

Introduction

Currently, Plus Ultra Lineas Aereas does not have a publicly announced loyalty program for frequent flyers (Frequent Flyer Program). Information about earning points or miles for completed flights is not available in the public domain on the official website or in industry directories.

Membership Levels and Privileges

Since there is no official loyalty program, membership levels (such as Silver, Gold, or Platinum) are not provided. All passengers receive a standard set of services according to their purchased class of service and selected fare.

How to Earn and Spend Miles

  • Miles are not currently accrued for regular Plus Ultra flights.
  • The airline does not have a wide network of partner banks or co-branded cards for accumulating bonuses.
  • Upgrading the class of service or obtaining free tickets for miles under its own program is not available.

Alliance Participation

Plus Ultra is not a member of global aviation alliances (Star Alliance, SkyTeam, or oneworld), so passengers cannot earn miles on this company's flights for use in other carriers' loyalty programs.

How to Join

Registration in any bonus system is not offered on the carrier's official website. Should a loyalty program be launched in the future, all information will be published on plusultra.com. We recommend following the airline's news on official social media platforms to stay informed about possible changes in its reward policy for frequent customers.

Services

Plus Ultra Lineas Aereas offers its passengers two main classes of service on long-haul flights operated on Airbus A330 and Airbus A340 aircraft. Economy Class provides the necessary level of comfort for long flights, including ergonomic seats and a standard set of services. Business Class is also available on many routes, offering seats with an increased recline angle, priority check-in, and lounge access.

Onboard amenities include an entertainment system available through individual or shared monitors (depending on the specific aircraft). Passengers can enjoy a selection of movies, music, and games to make flight time fly by. On transatlantic flights, free hot meals and drinks are provided. The menu typically includes European and Latin American cuisine, and the number of meals depends on the flight duration.

Plus Ultra also pays attention to passengers with special needs. For travelers with children, it is possible to order a children's menu and use bassinets (must be booked in advance). Assistance with boarding and disembarking is provided for passengers with disabilities, and the accompaniment of unaccompanied minors is offered as a separate paid service. Special meals (such as vegetarian or dietary) can also be ordered by contacting the airline in advance.

Destinations

The flight geography of Plus Ultra Lineas Aereas covers key cities in Latin America and Europe, creating a convenient air bridge between continents. The airline focuses on direct flights connecting the cultural and business centers of the Old and New Worlds. The main connecting hub for all routes is the hub in Madrid, from where airliners depart across the Atlantic.

The route network includes popular destinations in Colombia, Peru, Venezuela, and Argentina. Flights to Bogota, Lima, and Caracas are of particular importance, providing a steady flow of tourists and business travelers. Additionally, the airline operates flights from Spanish regions, including Santa Cruz de Tenerife, making travel accessible not only to residents of the capital.

Booking Tips

When planning a flight with Plus Ultra Lineas Aereas, it is best to book tickets as early as possible — ideally 2–3 months before departure. This is especially relevant for popular destinations such as Lima or Caracas, where demand for direct flights from Spain is traditionally high. To find the best price, it is worth considering mid-week departures (Tuesday or Wednesday), as weekends are more expensive.

To save time at the airport, it is recommended to use online check-in, which opens 24 hours before departure on the official Plus Ultra website. Early check-in not only helps avoid queues but also gives a better chance of selecting a preferred seat in the cabin. Passengers in Madrid should remember that the airline's check-in counters are located in terminal T4 (sector 970–979), and it is better to arrive at the airport 3 hours before the flight.

Seat selection is available during the booking process: standard seats may be free depending on the fare, while seats with extra legroom will require an additional fee. Before purchasing, be sure to check the refund and exchange conditions of your fare — the cheapest tickets are often non-refundable. Regarding insurance, it is recommended to purchase an extended travel policy that covers medical expenses and baggage delay, as standard airline insurance has limited coverage.

History

Plus Ultra Lineas Aereas is a young and ambitious Spanish airline, officially founded in 2011. It received its name in honor of Spain's legendary motto, which translates from Latin as "Further Beyond". This name symbolizes the company's desire to cross the vast oceans and strengthen ties between Europe and the countries of Latin America.

The airline's journey to regular flights took several years, during which the material and technical base was formed and the necessary licenses were obtained. Madrid-Barajas became the base airport, which is ideal for serving long-haul destinations. From the very beginning, Plus Ultra focused on operating proven wide-body Airbus aircraft capable of performing long transatlantic flights without intermediate stops.

Key milestones in the carrier's history include the launch of flights to the capitals of Peru, Venezuela, and Colombia. Fleet development proceeded with the use of A330 and A340 models, allowing the airline to provide a high level of comfort and safety. Unlike many competitors, the company maintains its independence and does not join major aviation alliances, preferring to develop partnerships directly with local representatives in target regions.

Today, Plus Ultra Lineas Aereas continues to expand its flight geography and introduce technological innovations. Despite its relative youth, the airline has already established itself as a reliable specialist in transoceanic flights. In recent years, the company has focused on sustainability programs and optimizing the fuel efficiency of its fleet, striving to meet modern environmental standards in the aviation industry.

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