TUI fly Netherlands

TUI Fly Netherlands (IATA: OR) is a dynamically developing airline that is part of the world's largest tourism holding, TUI Group. The airline specializes in operating both charter and scheduled flights, connecting the Netherlands with the most popular resorts in the world. The carrier performs its main operations from its base airport in Amsterdam, providing comfortable vacations for millions of travelers annually.

The airline is an important part of the TUI Airlines virtual alliance, which allows it to maintain high standards of service and safety. TUI Fly Netherlands has a modern fleet at its disposal capable of performing flights over various distances, including transatlantic routes. The company's main focus is on creating a seamless travel experience, starting from ticket booking and ending with arrival at the hotel.

Among the carrier's key advantages is an innovative approach to passenger comfort, especially on long-haul flights operated on modern Boeing 787 Dreamliner aircraft. Passengers value the airline for its flexible fare plans, which are often integrated into TUI holiday packages, and its reliability backed by the power of a global brand. A unique feature of the service is the ability to order additional services that make the flight as personalized as possible.

• Official website — tui.nl
• Phone — +31 88 088 58 85 (international contact center)
• Email — contactcenter@tui.nl
• Social Media — TUI Netherlands accounts are available on Facebook, Instagram, and X
• Mobile App — available for download in the App Store and Google Play (main TUI app for trip management)
• Emergency Support — for issues regarding flight delays or lost baggage, it is recommended to contact the check-in desks at the airport or use the main support phone number

We recommend checking the current contact information on the airline's official website before planning your trip.

Baggage rules at TUI Fly Netherlands (IATA: OR) are closely linked to the terms of your travel package or selected fare. As a standard allowance, passengers are permitted to bring one piece of carry-on baggage weighing up to 10 kg into the cabin. The bag's dimensions must not exceed 50 × 40 × 20 cm. In addition to the main item, a small personal item such as a handbag or laptop can often be taken into the cabin if provided for by the rules of the specific booking.

Regarding checked baggage, it is not included in the price by default in many budget fares and requires separate payment. Weight limits can vary but are most often between 20 and 23 kg per person. Within holiday packages, terms may be more flexible, so it is crucial to check the details on your electronic ticket or in the personal account on the tui.nl website.

An additional fee is charged for excess baggage, the amount of which depends on the route and the time of service purchase. It is cheapest to pay for extra kilograms online during the registration stage, as airport rates are significantly higher. Special rules apply to the transport of special items, such as skis, bicycles, or musical instruments, which require prior coordination with the airline no later than a few days before departure.

For safety reasons, it is prohibited to carry explosives, flammable liquids, high-power lithium batteries, and sharp objects in carry-on baggage. It is recommended to use sturdy suitcases and equip them with tags containing contact information to minimize the risk of loss and facilitate baggage identification.

In-Cabin Transportation

The airline allows the transportation of small pets (cats and dogs) in the passenger cabin if the total weight of the pet together with the container does not exceed established limits. The carrier must be soft-sided, waterproof, and have ventilation holes.

• The animal must remain inside the carrier throughout the entire flight.
• One passenger may transport only one animal.
• The number of pets per flight is limited; early booking is required.

Transportation in the Cargo Hold

Large animals are transported in a special heated compartment of the cargo hold. This requires a rigid container that complies with IATA standards, allowing the animal to stand up and turn around. The container must be securely locked and equipped with a water bowl.

Required Documents

To travel with a pet, you must prepare an international veterinary passport, a health certificate, and confirmation of all necessary vaccinations, including rabies vaccination. For flights within the EU, a microchip is mandatory.

Cost and Preparation

The pet transportation service is paid and is not included in the free baggage allowance. It is recommended to get the pet used to the carrier in advance and not to feed it heavily immediately before the flight. Be sure to contact the TUI Fly Netherlands contact center at +31 88 088 58 85 to confirm the possibility of transportation on a specific flight.

Bonus Policy Features

Currently, TUI Fly Netherlands does not have a classic loyalty program for frequent flyers that involves accumulating miles for each flight segment. The main focus is on providing privileges through comprehensive travel offers and TUI Group promotions.

• Discounts on package tours for regular TUI customers.
• Special offers on hotels and additional services when booking through official channels.
• The possibility of using bonuses from partner programs integrated into the tour operator's payment system.

Alliance Participation and Partnerships

Although the airline is not part of global alliances such as Star Alliance, it is a member of the TUI Airlines association. This allows for the coordination of service standards between sister carriers from different countries. Passengers can receive indirect benefits in the form of convenient connections and joint marketing campaigns. For the latest information on available benefits, we recommend regularly checking the news section on the official website.

TUI Fly Netherlands offers a service focused on comfort and accessibility. The main class of service on most flights is Economy Class, which provides a basic set of services. For those who value extra space, there is an option to choose seats with increased legroom (Comfort or Premium), which is especially relevant on long flights.

On board modern Boeing 787 Dreamliner aircraft, passengers have access to a modern entertainment system with individual screens featuring the latest movies, music, and games. Meals and drinks depend on the type of flight: on short routes, they may be offered for an additional fee, while on intercontinental flights, hot meals are often included in the price of the ticket or holiday package.

OR pays special attention to passengers with children: bassinets (upon prior request), a children's menu, and entertainment kits are provided on board. The airline also provides accompaniment for unaccompanied minors and offers special services for people with disabilities. Special meals (vegetarian, gluten-free, or halal) can be ordered in advance through the personal booking account.

The route network of TUI Fly Netherlands (IATA: OR) covers the most sought-after tourist regions on the planet. The main link and primary hub for the carrier is the airport in Amsterdam, from where flights are operated to both nearby European resorts and exotic countries in the Caribbean and North Africa.

The airline specializes in delivering travelers to beach vacation spots and cultural centers, providing convenient direct flights. The flight geography is constantly optimized depending on the tourist season, offering passengers the best access to popular TUI Group destinations worldwide.

To purchase TUI Fly Netherlands tickets at a favorable price, it is recommended to book them in advance, especially if the trip coincides with a holiday period. The optimal time for purchase is 3–4 months before departure. Keep an eye on the special offers section on the tui.nl website, where you can sometimes find last-minute tickets with significant discounts.

Online check-in for OR flights usually opens 24 hours and closes 3 hours before departure. We recommend checking in online in advance: this not only saves time at the airport but also gives a better chance of choosing your desired seat in the cabin. Note that selecting specific seats may be subject to a fee. Higher comfort seats with extra legroom are often offered on flights.

Don't forget about travel insurance. When booking, the airline may offer its own insurance options covering flight delays. The TUI mobile app will help you keep your boarding pass at hand, receive notifications about schedule changes, and promptly manage your booking details.

The history of TUI Fly Netherlands began on May 10, 2005, under the Arkefly brand. The airline was created as the dedicated aviation division of the Dutch representative office of TUI to ensure reliable transportation of tourists from Amsterdam to global resorts. Based at Schiphol Airport, the company quickly expanded its presence in the charter market.

An important milestone in its development was a gradual rebranding. First, the company changed its name to Arke, and then, as part of the group's global unification strategy, received its current name — TUI Fly Netherlands. This allowed the carrier to be integrated into the single TUI Airlines network, which unites the group's airlines in Germany, Belgium, and the UK.

The evolution of the company's aircraft fleet reflects its commitment to innovation. Starting with classic Boeing 737 models, the company became one of the first charter carriers to introduce the modern Boeing 787 Dreamliner into operation. These aircraft significantly increased comfort on long-haul flights, for example, on flights to Curaçao or Mexico.

Today, TUI Fly Netherlands continues to develop actively, introducing digital technologies to improve the customer experience and participating in sustainable aviation development programs. The airline successfully adapts to changes in the travel market while maintaining its status as one of the most reliable partners for quality and safe vacations.