Twin Jet flights and airline information

About

Twin Jet (T7) is a French regional airline specializing in business and scheduled flights within France and to neighboring European countries. Founded in 2001, it has established itself as a reliable operator connecting major economic centers. The airline's main hub is Marseille, from which flights are operated on the most popular business routes.

The airline positions itself as a full-service carrier focused on providing high-quality service on regional lines. Despite its compact size, Twin Jet operates approximately 200 flights per week, ensuring high flight frequency for its customers.

IATA codeT7
Fleet size13
Passenger traffic150,000
Destinations15
HubMarseille

One of the company's key features is its use of Beechcraft 1900 turboprop aircraft, which are ideal for short flights between regional airports. This allows the airline to offer passengers direct flights, bypassing congested major aviation hubs and significantly saving travel time. The carrier also offers flexible charter services for corporate clients.

Through its partnership with the Flying Blue program, customers can accumulate miles and enjoy the benefits of the global Air France-KLM network. This makes the small French carrier part of a larger aviation ecosystem, ensuring a high level of trust among international travelers.

Contacts

  • Official website: twinjet.fr
  • Support and booking phone in France: +33 892 707 737
  • Local landline number: +33 (0)4 42 90 12 14
  • Email for general inquiries: infolines@twinjet.net
  • Customer service: serviceclients@twinjet.net
  • Head office address: 1070 Rue du Lieutenant Parayre – CS 30370, 13799 Aix-en-Provence Cedex 3, France
  • Social media: The company's official pages can be found under the name Twin Jet; information about them is available on the main website.
  • Mobile app: At present, the airline does not have its own mobile application for iOS or Android.
  • Emergency support: For issues regarding flight delays or baggage problems, it is recommended to contact the indicated paid hotline number.

Before calling or sending an email, it is recommended to check the current contact information on the airline's official website.

Baggage

Baggage rules at Twin Jet are dictated by the use of regional turboprop aircraft. For carry-on baggage, the maximum dimensions are 55 x 35 x 25 cm, and the weight of one piece must not exceed 10 kg. This restriction allows items to be safely placed in the compact overhead bins of the Beechcraft 1900 cabin.

The standard checked baggage allowance is typically 23 kg for one piece. However, since the detailed fare structure can vary, passengers are strongly advised to check the allowances included in their specific ticket directly during booking on twinjet.fr or with their agent.

Additional fees apply for excess baggage or overweight items according to the airline's rates. If you plan to transport special baggage, such as sports equipment or musical instruments, you must contact the carrier in advance, as the cargo hold capacity of small aircraft is limited.

For aviation safety purposes, it is prohibited to transport flammable, explosive, or toxic substances. Practical packing tips include using durable suitcases and ensuring that name tags are attached to all baggage for easier identification.

Pet Rules

Cabin Transportation

Due to the operation of small Beechcraft 1900 aircraft, the ability to transport animals in the cabin of Twin Jet is extremely limited. The animal's weight, including the carrier, must usually not exceed standard carry-on baggage limits, and the container dimensions must allow it to be placed under the seat.

Transportation in the Cargo Hold

Due to the technical specifications of small-class aircraft, conditions for transporting animals in the cargo hold may not be available. Before planning a trip with a large pet, it is mandatory to obtain confirmation from the airline regarding the availability of suitable pressure and temperature conditions.

Required Documents

  • An international veterinary passport with vaccination records.
  • A valid health certificate issued by a certified veterinarian.
  • Documents complying with the veterinary requirements of the destination country (especially for flights to Italy).

Cost and Preparation

Rates for pet transportation are calculated individually and are not publicly available. It is recommended to prepare your animal for the flight by ensuring a comfortable and secure IATA-compliant carrier and consulting with a veterinarian regarding feeding before the flight.

Restrictions

Additional restrictions may apply to brachycephalic dog and cat breeds due to health risks during flights. To clarify all current rules and service costs, be sure to contact Twin Jet directly through official communication channels.

Loyalty Program

Flying Blue Loyalty Program

Twin Jet airline does not have its own branded loyalty program; however, it is an official partner of Flying Blue — the program of the Air France-KLM group. This allows passengers to enjoy the benefits of one of the world's largest bonus networks.

Membership Tiers and Privileges

  • Explorer: The basic level, allowing you to earn miles for flights.
  • Silver: Provides priority service and additional baggage allowances.
  • Gold: Grants access to business lounges and SkyPriority services.
  • Platinum: The highest status with personalized service and maximum bonuses.

Earning and Using Miles

Passengers can earn miles for every flight on Twin Jet, if provided for by the selected fare. Bonus points can be spent on booking award tickets, upgrading cabin class on partner flights, or on goods and services in the Flying Blue online store. The program also covers partner hotels and car rental services.

How to Join

Participation in the program is free. You can register on the official Flying Blue website or through partner resources. After registration, you will receive a unique member number, which must be provided during every airline ticket booking.

Services

Twin Jet operates a compact fleet of Beechcraft 1900 aircraft, which defines the nature of its service. The cabin has a 1-1 configuration, so every passenger has access to the aisle and a window seat. Due to the technical features of the aircraft, the planes provide a single class of service focused on the comfort of business travelers.

On regional flights, which are usually of short duration, passengers are offered limited service in the form of light snacks and drinks. There are no built-in entertainment systems or Wi-Fi on board, which is offset by the high speed and convenience of direct flights between the regions of France and Italy.

Special services, such as escorting minors or assistance for passengers with reduced mobility, are available upon prior request. Due to the small dimensions of the aircraft, the transportation of wheelchairs and large medical equipment requires mandatory coordination with the airline before purchasing a ticket. Information about the availability of special meals should also be clarified in advance through the support service.

Destinations

Twin Jet (T7) specializes in providing convenient air links between the key regional centers of France and Italy. The flight geography is focused on direct routes, allowing business travelers to save time by avoiding transfers at major hubs.

The main hub airport for the carrier is Marseille, from which scheduled flights are operated to cities such as Toulouse, Milan, and Nice. Also, Lyon and Strasbourg are important points in the route network, ensuring domestic mobility.

Booking Tips

To book Twin Jet tickets at the best price, it is recommended to make your purchase at least one month before the planned departure date. Since the carrier is focused on the business segment, demand for weekdays, especially for morning and evening flights, is always higher. Searching for tickets for the middle of the week can help find more affordable offers.

It is best to monitor promotions and special offers on the official website twinjet.fr. When booking through aggregators, be sure to compare the final cost with the airline's website, as it may provide more accurate data regarding included baggage and fare conditions. Pay attention to exchange and refund rules: the budget fares of the regional carrier are often non-refundable.

On Beechcraft 1900 aircraft, all seats are quite comfortable; however, early check-in guarantees your choice of a preferred row. Don't forget to provide your Flying Blue card number to earn miles. It is also recommended to take out insurance covering possible flight delays, which is particularly relevant for short regional connections.

History

Twin Jet was officially established in May 2001 as a private French project. Its emergence was a response to market demand for direct and fast connections between regional centers in France, bypassing major transit hubs. The airline's first commercial flight took place in October 2001.

The carrier's headquarters was founded in Aix-en-Provence, which remains the company's administrative center to this day. Since its inception, Twin Jet has bet on a turboprop fleet, choosing the Beechcraft 1900 as its primary aircraft type. This allowed the airline to operate effectively over short distances and in airports with limited infrastructure.

A significant milestone in its development was entering into a partnership with the Flying Blue program of the Air France-KLM group. This collaboration allowed the small regional company to integrate into an international loyalty system and offer its passengers benefits comparable to those of the world's largest carriers. Over time, the geography of flights expanded beyond France to include cities in Italy.

Today, Twin Jet continues to be an important player in the French regional aviation market, operating approximately 200 flights weekly. The company maintains its niche specialization, providing comfortable and fast flights for business travelers and connecting more than ten key destinations in Europe.

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