Uni Air flights and airline information

UNI Air (B7) is a leading regional carrier in Taiwan, providing reliable air connections between the island's key cities and nearby international destinations. Based in vibrant Taipei, the company plays a vital role in the region's transportation system, offering passengers the high service standards typical of full-service airlines.

As a subsidiary of the renowned Evergreen Group, UNI Air serves as a "sister" company to EVA Air. This strategic partnership ensures continuity of quality and service, making the carrier a popular choice for both business trips and leisure travel throughout the region.

Key advantages of UNI Air include an extensive route network covering even the smaller islands of the archipelago and its status as a full-service carrier. Unlike low-cost airlines, the company strives to provide maximum comfort on board, as evidenced by consistently high passenger ratings in the domestic market.

While UNI Air is not a direct member of global aviation alliances, its close ties with EVA Air offer travelers a wide range of connecting opportunities. A modern fleet consisting of regional aircraft such as the ATR 72 and Airbus A321 allows for efficient operations even at smaller airports while maintaining punctuality and safety.

• Official website: www.uniair.com.tw
• Customer service phones: +886-2-2508-6999 (domestic flights), +886-2-2501-1999 (regional and interregional flights)
• Headquarters (HQ) mailing address: 8F., No.117, Sec. 2, Chang-An E. Rd., Zhongshan Dist., Taipei City 104, Taiwan
• Social media: Official airline pages can be found on Facebook, Instagram, and YouTube under the name UNI Air.
• Mobile app: The availability and functionality of the app for iOS and Android should be checked in the electronic services section of the official website.
• Emergency support: For questions regarding flight delays, booking changes, or lost baggage, please contact the provided hotline numbers.

We recommend always checking the latest contact information on the official UNI Air website before planning your trip or making calls.

UNI Air (B7) adheres to the standards of a full-service carrier, offering passengers included baggage allowances. The standard allowance for carry-on baggage is typically up to 7 kg, though exact dimensions and cabin storage rules depend on the aircraft type. Personal items such as a handbag, laptop, or document folder are permitted in the cabin.

Checked baggage parameters vary depending on the class of service and the selected fare plan. As the airline operates both short domestic flights and international regional flights, free allowance norms may differ. Passengers are advised to check the allowed weight and number of pieces on their electronic ticket or in their account on the website in advance.

Separate rules apply at UNI Air for transporting special items, including sports equipment (golf clubs, surfboards) or musical instruments. Such cargo often requires prior notification to the airline. Strollers and car seats are generally carried free of charge in addition to the established allowance.

For safety reasons, flammable substances, toxic materials, and other dangerous goods are prohibited for transport. It is recommended to use durable suitcases and equip them with identification tags when packing. In the event of excess weight, fees are paid at the established rates at the departure airport.

Cabin and Cargo Hold Transport

Rules for transporting pets with UNI Air depend on the specific route and aircraft type. Due to the regional nature of the fleet, pet transport in the cabin may be limited. Generally, only small pets in special soft or hard-sided carriers, where the total weight of the pet and carrier does not exceed established limits, are allowed in the cabin.

• For transport in the cargo hold, hard-sided containers meeting international IATA standards are used.
• The container must allow the animal to stand, turn around, and lie down in a natural position.
• A secure lock and absorbent lining on the bottom of the carrier are mandatory.

Required Documents and Fees

To travel with a pet, passengers must prepare a veterinary passport, a health certificate, and records of necessary vaccinations. Additional permits may be required for international flights. The cost of the service is calculated individually and usually depends on the total weight of the animal plus the container.

Restrictions and Recommendations

Restrictions: The airline may impose bans on the transport of brachycephalic breeds (flat-faced dogs and cats) due to increased health risks during flight. Seasonal restrictions on transporting animals in the cargo hold may also apply during periods of extreme temperatures.

We strongly recommend contacting UNI Air representatives directly via official phone numbers or the feedback form on the website to confirm availability and conditions for pet transport on your flight.

UNI Air Loyalty Program

At present, UNI Air does not have its own independent public loyalty program with mileage accumulation. However, its status as a "sister" company to EVA Air allows passengers to benefit from integration with the Evergreen Group's bonus systems.

Membership Levels and Privileges

• Connection with Infinity MileageLands: Since UNI Air works closely with EVA Air, flights on certain routes and at eligible fares may be credited to the Infinity MileageLands program.
• How to earn miles: Points can be earned for flights operated under codeshare agreements. It is recommended to clarify the earning details for each specific flight during booking.
• How to spend miles: Points accumulated within the group's partner programs can be used for award tickets or service class upgrades on partner flights.

Alliance Participation and Registration

Although UNI Air is not a full member of Star Alliance, its partnership with EVA Air provides access to certain alliance privileges for status passengers. The registration process for partner programs is usually free and available online on the EVA Air website.

For the latest information on mileage recognition and bonus programs, we recommend contacting UNI Air support or checking the terms on the official EVA Air portal.

UNI Air (B7) positions itself as a regional full-service carrier. The primary class on most flights is Economy Class, which offers comfortable seating and the high standards of hospitality characteristic of Taiwanese airlines. Enhanced service may be offered on certain aircraft types and routes.

A basic set of services is provided on board, including soft drinks and light snacks. On longer regional flights, hot or cold meals may be offered depending on the time of day and destination. Since the fleet consists mainly of regional aircraft, built-in entertainment systems and onboard Wi-Fi are rare; therefore, it is recommended to bring your own devices with pre-loaded content.

UNI Air pays special attention to the needs of different categories of travelers. The airline offers escort services for unaccompanied minors as well as assistance for passengers with reduced mobility. Special meals (vegetarian or dietary) are available upon prior request, which must be submitted at least 24 hours before departure through customer support.

The UNI Air route network covers the most important cities and tourist centers in Taiwan and East Asia. The primary link is the international hub in Taipei, from which regular flights are operated to both the main and remote islands of the archipelago.

The carrier provides reliable connections to major metropolises such as Shanghai and Seoul, offering passengers convenient connections and quality service. Thanks to UNI Air, travelers can easily plan routes across the region while enjoying the professionalism of the crews and punctual departures.

For booking UNI Air tickets, we recommend using the official website uniair.com.tw. This guarantees the most up-to-date prices and fare conditions. The best deals are typically available when purchasing tickets 4–6 weeks before the trip, as well as when choosing mid-week flights.

The Online Check-In system significantly simplifies the boarding process. It generally opens 24 hours before departure. Early check-in via the website allows you to select your preferred seats in the cabin. Airport registration usually begins 3 hours before departure, and we recommend arriving early to complete all pre-flight formalities comfortably.

When selecting a ticket, pay attention to the refund and exchange conditions, which depend on the selected sub-fare (e.g., Full Fare). Don't forget the option of arranging travel insurance during the booking process or from third-party providers—this provides extra protection in case of unforeseen plan changes. Current promotions and special offers are regularly published on the airline's homepage.

The history of UNI Air (B7) is a prime example of the successful consolidation of regional air travel in Taiwan. The official date of the company's founding in its modern form is considered to be 1998. That year saw a large-scale merger of three local airlines: Great China Airlines, Taiwan Airways, and UNI Airways, which allowed for the creation of a single powerful operator under the Evergreen Group.

Since the merger, UNI Air has focused on developing its domestic route network, becoming a key link between Taipei and other cities in the region. The strategic partnership with EVA Air helped the airline quickly implement international safety and quality standards, making it one of the most reliable regional carriers in Asia.

The evolution of the UNI Air fleet reflects the company's commitment to efficiency and comfort. From operating early regional aircraft models, the company transitioned to using modern ATR 72-600 and Airbus A321 liners. This allowed not only for improved service levels but also for an expanded flight geography, including routes to the largest metropolises of neighboring countries.

Today, UNI Air continues to play a vital role in the Taiwanese market, providing links to remote islands and maintaining high service standards. While maintaining its status as a "sister" airline to the global leader EVA Air, the carrier implements modern booking technologies and sustainable development practices, remaining true to its historical roots and traditions of hospitality.