US-Bangla Airlines flights and airline information

About

US-Bangla Airlines is a leading private airline in Bangladesh, having achieved the status of the country's largest air carrier by fleet size. The company's main hub is Hazrat Shahjalal International Airport, located in the capital city of Dhaka. The airline is part of the diversified US-Bangla Group holding and has established itself as a reliable partner for travelers in South Asia.

Since its founding in 2013, the carrier has demonstrated steady growth, offering passengers services as a full-service carrier. This means that on most flights, travelers are provided with a complete range of services, including food and drinks. Although the company is not a member of any global alliances, it actively develops partnerships and its own route network.

IATA codeBS
Fleet size24
Passenger traffic2,500,000
Destinations21
HubDhaka

Key advantages of US-Bangla Airlines include a modern aircraft fleet and a high level of safety. The airline's fleet includes both Boeing 737-800 jetliners for international routes and ATR 72-600 and Dash 8-Q400 turboprop aircraft for efficient domestic operations. This approach allows the airline to connect remote regions of Bangladesh with major Asian metropolises.

The company pays special attention to punctuality and passenger comfort. As a private operator, US-Bangla Airlines successfully competes with the national carrier by offering convenient schedules and competitive fares. The airline continues to expand its flight geography, opening up new opportunities for tourism and business for the country's residents.

Contacts

There are several ways to contact US-Bangla Airlines representatives. Below is the current contact information for passengers:

  • Official website: usbair.com
  • Hotline (Call Center): 13605
  • Support service phone: 09613713605
  • Central Booking Office: +880 1777777800–806
  • Email for general inquiries: info@usbair.com
  • Head office address: House 77, Sohrawardi Avenue, Baridhara Diplomatic Zone, Dhaka 1212, Bangladesh
  • Social media: The airline maintains official pages on Facebook, YouTube, and Instagram
  • Mobile app: The official app is available for iOS users in the App Store

For immediate assistance and to clarify flight details, it is recommended to call the hotline numbers. It is advisable to check the official airline website for the latest contact information before your trip.

Baggage

Baggage rules for US-Bangla Airlines depend on the aircraft type and route. For hand luggage, the standard allowance is 1 piece weighing up to 7 kg. Bag dimensions are limited: for flights on Boeing 737-800, the sum of the three dimensions should not exceed 115 cm, and for regional Dash 8-Q400 and ATR 72-600 aircraft — no more than 72 cm.

Checked baggage allowances are usually 20 kg for both domestic and international flights in economy class. Business class travelers may be provided with higher limits, which should be checked in the specific fare conditions at the time of ticket purchase.

In case of excess weight or the need to transport additional baggage, the airline recommends contacting the call center in advance to check the rates. Payment for excess baggage is usually made at the check-in counter at the airport. The transportation of special baggage, such as sports equipment or musical instruments, requires prior coordination with the carrier.

Passengers are strictly prohibited from carrying dangerous items, including explosive, flammable substances, and toxic materials. To ensure a smooth journey, it is recommended to pack fragile items securely and check the weight of your suitcases against your ticket allowance in advance.

Pet Rules

Transportation of Animals in the Cabin and Cargo Hold

Currently, US-Bangla Airlines does not publish detailed standardized rules for the transportation of pets in the public domain. Such services from the carrier require an individual request.

  • Permission for transport: Prior confirmation must be obtained from the airline when booking your ticket.
  • Container requirements: If transport is permitted, the crate must be ventilated, secure, and appropriate for the animal's weight.
  • Documentation: A veterinary passport with vaccination records and an international health certificate are mandatory.

Cost and Preparation

  • Rates: Payment is usually charged as excess baggage based on the actual weight of the pet together with the carrier.
  • Restrictions: Seasonal restrictions may apply to the transport of animals in the cargo hold due to temperature conditions at the hub in Dhaka.

Before planning a trip with a pet, be sure to contact the call center at 13605 for current instructions, as rules may vary depending on the aircraft type and destination country.

Loyalty Program

US-Bangla Airlines Loyalty Program

At the moment, there is no information in public sources regarding a classic loyalty program (Frequent Flyer Program) with mile accumulation and status levels for US-Bangla Airlines.

Passenger Benefits

  • Corporate offers: The airline may offer special conditions for corporate clients and groups.
  • Promotions: Instead of a miles program, the carrier often publishes seasonal discounts and promo codes on its official website.
  • Alliances: The company is not a member of global aviation alliances, so earning points through Star Alliance or SkyTeam partners is unavailable.

If you plan to fly with this airline regularly, it is recommended to subscribe to their official newsletter at usbair.com to be the first to know about the launch of a passenger reward program or new services.

Services

US-Bangla Airlines positions itself as a full-service carrier, striving to ensure comfort at all stages of the journey. Depending on the flight type, two service classes may be available to passengers: Economy and Business. In business class, travelers are offered more spacious seats and an enhanced menu, while economy class provides an optimal combination of price and convenience.

Meals on board are included in the cost of most tickets, distinguishing the company from low-cost carriers. The menu depends on the flight duration and destination, with hot meals and soft drinks usually offered on international flights. It should be noted that the company's aircraft are currently not equipped with built-in entertainment systems (screens) or Wi-Fi access, so it is worth arranging your in-flight leisure in advance.

Special services, such as assistance for unaccompanied children or help for passengers with reduced mobility, are provided upon prior request through the call center. The airline also offers online check-in, which saves time at the airport and allows you to secure a comfortable seat in the cabin in advance via the mobile app or website.

Destinations

The US-Bangla Airlines route network covers key cities in South Asia, the Middle East, and Southeast Asia. The hub at Dhaka International Airport serves as the main link for all flights, with regular departures to dozens of destinations.

Domestic flights connect the capital with popular tourist and business centers such as Cox's Bazar and Chattogram. The international flight geography includes popular metropolises such as Dubai, Bangkok, and Singapore, providing convenient connections for travelers from all over the world.

Booking Tips

To purchase US-Bangla Airlines tickets at the best possible prices, it is recommended to plan your trip in advance, especially if you are heading to Cox's Bazar during the peak tourist season. Using the official website or the airline's mobile app often provides access to exclusive fares that may not be available on third-party aggregators.

Online check-in opens 24 hours before departure and is the best way to book your preferred seat in the cabin without paying extra at the counter. If you are traveling as a large family or group, early check-in will help guarantee that you sit together.

For international flights, be sure to check the ticket refund and exchange rules before paying, as budget fares may be non-refundable. Also, do not forget about travel insurance: although the airline prioritizes safety, having a policy will provide peace of mind in case of unforeseen delays or lost baggage at major airports, such as the hub in Dhaka.

History

The history of US-Bangla Airlines began in 2013, when the airline was founded as an ambitious private project within the large US-Bangla Group holding. The official launch of commercial operations took place on July 17, 2014. From that moment, the carrier set a goal to change civil aviation standards in Bangladesh by focusing on premium service and reliability.

Based in Dhaka, the airline rapidly expanded its presence in the domestic market. Starting with flights between the country's largest cities, the company soon moved to the international level. A major milestone was the opening of flights to regional centers such as Singapore and Kuala Lumpur, which allowed Bangladesh to be connected with Asia's key economic hubs.

Fleet development followed a path of combining different aircraft types for various tasks. Efficient Dash 8-Q400 and ATR 72-600 turboprop aircraft were chosen for domestic routes, while reliable Boeing 737-800s were selected for medium-haul international routes. Thanks to competent fleet management, the company eventually became the largest private carrier in the country by the number of aircraft.

Today, US-Bangla Airlines continues to strengthen its position by implementing modern service technologies and expanding its flight geography. Remaining an independent player in the aviation market, the company successfully competes with state-owned entities, offering passengers modern service and maintaining its status as one of the most dynamically developing enterprises in the region's transport sector.

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