El Tepual Airport

El Tepual Airport (PMC) is not just an air hub, but a true gateway to the amazing world of Chilean Patagonia. Located near the city of Puerto Montt, it serves as a starting point for travellers eager to explore the famous Lake District, Chiloé Island, and the legendary Carretera Austral. Even during landing or take-off, the view from the window reveals breathtaking scenes of the snow-capped Osorno and Calbuco volcanoes, instantly setting the mood for adventure.

The main advantage of El Tepual is its strategic location and modern infrastructure. The airport recently underwent reconstruction, increasing its capacity to 3 million passengers per year. The terminal is quite compact, making navigation intuitive and fast. Passengers have access to numerous car rental counters, tourist information centres, shops with souvenirs, cosy cafes, and free Wi-Fi. It is a key transport hub for anyone beginning their journey through the south of Chile, and it is well-prepared to welcome tourists.

To contact representatives of El Tepual Airport (PMC), you can use the following contact details. Please note that for questions related to booking, flight changes, or baggage, you should first contact your airline.

• Official website: https://www.aeropuertodelsur.cl/ (website of the management company Aeropuertos del Sur).
• Information desk phone: +56 65 225 3656. You can get general information about the airport's operations here.
• Airport address: Ruta 226, km 15, Puerto Montt, Los Lagos, Chile.
• Email: The airport does not provide a public email address. It is recommended to use the contact form on the official website for communication.
• Social media: The airport does not have separate official pages on popular social networks. All current information is published on the website.
• Lost luggage information: If your luggage was lost or damaged during the flight, you must immediately contact your airline's representative at the airport. For items left in the terminal building, please contact the Lost and Found service (Objetos Olvidados).
• Passenger support contacts: For assistance and consultations, you can approach the information desks located within the airport terminal.

El Tepual Airport (PMC) is the main aerial gateway to Puerto Montt and the entire picturesque Lake District of Chile. It is located approximately 16 kilometres from the city centre. However, when planning a trip to this region, it is worth considering alternative routes.

Via neighbouring airports

Sometimes it is more convenient or cost-effective to fly into one of the neighbouring airports. For example, you can consider flights to Cañal Bajo Airport in Osorno (Chile) or even to the international airport in Bariloche (Argentina). There is a regular bus service between these cities and Puerto Montt, allowing you to easily reach your destination while enjoying views of Patagonia along the way. This is an excellent option for those who want to combine visits to several key points of the region in one trip.

How to get from Puerto Montt to El Tepual Airport

If you are already in the city, there are several ways to get to the airport.

Public transport

The most economical way is via special shuttle buses. Several companies operate regular trips from the city's main bus station (Terminal de Buses) directly to the terminal. The journey takes about 30 minutes, but the time may vary depending on traffic. This is a reliable and budget-friendly option, popular with both tourists and locals.

Taxi and transfer

For those who value comfort and are travelling with large luggage, the best choice would be a taxi or a pre-booked transfer. A car ride from the centre to the airport will take approximately 20–25 minutes. This is the fastest, but also the most expensive method. It is recommended to use the services of official taxi companies, whose counters are located in the arrivals hall, to avoid inflated prices.

Car rental

If your plans include exploring the surroundings, such as the Osorno volcano, Lake Llanquihue, or Chiloé Island, then car rental will be the ideal solution. Offices of major international and local rental agencies are present at El Tepual Airport. A car can be booked online in advance or rented upon arrival, giving maximum freedom for travelling around the region.

Airport parking

For those arriving in their own or rented car, there is paid parking on the airport grounds. Zones for short-term and long-term parking are provided. The parking is located in the immediate vicinity of the terminal building, which is very convenient.

El Tepual Airport (PMC), serving the city of Puerto Montt and the picturesque Lake District of Chile, is a modern and passenger-friendly transport hub. Its key feature is a single passenger terminal that effectively handles both domestic and international flights. Such compactness makes the airport intuitively easy to navigate and saves travellers from having to move between different buildings.

The structure of the terminal is simple and logical. It has two main levels:

• On the ground floor, the arrivals and check-in zones are located. Immediately upon entering the building, you will see the airline check-in counters. The baggage claim area and customs control for international arrivals are also located here. Additionally, on this level, you can find car rental offices, ATMs, and information desks for tourists.
• On the first floor is the departure zone. After check-in and baggage drop-off, passengers go up here to pass through security control. Beyond the inspection area lies a spacious waiting hall with boarding gates. Here, passengers have access to duty-free shops, souvenir stalls, and several cafes where they can comfortably spend time before their flight.

Completing all pre-flight formalities at El Tepual Airport usually happens quite quickly. Nevertheless, standard recommendations remain in force: it is worth arriving 2 hours before the departure of a domestic flight and at least 3 hours before an international one. During the peak tourist season (December-February) and on national holidays, passenger traffic increases, so it is better to allow a little extra time for possible queues.

Navigating the terminal requires no special effort. Clear and understandable signs in Spanish and English are installed everywhere. The logical layout of the building allows for easy orientation: check-in on the ground floor, security and departures on the first floor. Thanks to this, even travellers visiting for the first time feel confident and calm.

The history of El Tepual Airport (PMC) is inextricably linked with dramatic events and the dynamic development of southern Chile. Its official opening took place in 1960, yet its role in the life of the region was defined almost from its very first days. Construction was accelerated by one of the most powerful earthquakes in history — the Great Chilean Earthquake of 1960.

The catastrophe completely destroyed the city's old airfield, La Chamiza, making the commissioning of El Tepual a vital task. Immediately after the earthquake, the new airport became the main logistics centre for receiving humanitarian aid and connecting the region with the rest of the country. This historic moment laid the foundation for its strategic importance for Puerto Montt and all of Patagonia.

The name "El Tepual" comes from the word "tepu" — a type of tree growing in the local humid forests, symbolising a deep connection with the region's nature. In subsequent decades, the airport underwent several stages of expansion. The runway was lengthened to accommodate larger aircraft, and navigation equipment was constantly modernised.

Significant reconstruction was carried out in the 1990s when a new passenger terminal was built. Another major update was completed in 2010: the terminal area was substantially increased, modern jet bridges were added, and general infrastructure was improved. These changes allowed the airport to cope with the constantly growing flow of tourists wishing to explore the Lake District and Chilean Patagonia.

Today, El Tepual Airport is one of the most important and busiest in the southern part of Chile. It serves not only as a gateway for travellers but also as a vital transport hub ensuring connection with the most remote corners of the country. Its history is a vivid example of how an infrastructure facility can become a symbol of resilience and development for an entire region.

El Tepual Airport offers its guests all necessary services for a comfortable wait for their flight. In the terminal, you will find several cafes and restaurants where you can have a snack or a cup of coffee before departure. They serve both local dishes and familiar international snacks. Additionally, there are shops, including Duty Free, where you can purchase souvenirs, local products, cosmetics, and other goods.

For those who value enhanced comfort, the airport has a VIP lounge (Salones VIP Pacific Club), where you can relax in a quiet atmosphere and enjoy complimentary snacks and beverages. Free Wi-Fi is available throughout the terminal, and special stations are provided for charging electronic devices. The regular waiting halls are also quite comfortable and spacious.

At El Tepual Airport, travellers can access financial services. ATMs and currency exchange points are installed here, allowing you to easily solve monetary issues upon arrival or before departure. For first aid, there is a medical centre in the terminal, ready to assist if necessary.

The airport is well-equipped for passengers with special needs. Ramps, special restrooms, and assistance services for people with disabilities are provided. Families with small children will appreciate the presence of nursing rooms, where they can change and feed their baby in a quiet environment.

Although there are no hotels directly within the terminal, several comfortable hotels are located in the immediate vicinity of the airport, and they are easily accessible by taxi or shuttle. For business travellers, basic business services, such as workspaces and access to office equipment, are usually provided in the VIP lounge, allowing for effective use of time while waiting for a flight.

El Tepual Airport (PMC) offers passengers several convenient options to have a snack or a full lunch while waiting for a flight. Although the choice of establishments here is not comparable to capital city airports, you certainly won't go hungry, and you can also try local cuisine dishes.

Most establishments are concentrated in the public area (landside), before passing security control. This is very convenient for those who arrived early or for those seeing someone off. If you have time for a full lunch, go up to the first floor of the main terminal, where the Gatsby restaurant is located. They serve hearty dishes, including salads and hot meals. For a quick snack, cafes like Tamarugo are excellent, where you can order fresh pastries, sandwiches, and, of course, famous Chilean empanadas — a great opportunity to get acquainted with the cuisine of Chile before departure.

In the secure area (airside), after passing inspection, the choice is more limited. Small coffee shops and kiosks operate here, where you can grab coffee, drinks, and light snacks. This is a good option if you want to buy something immediately before boarding.

Prices for food and drinks at Puerto Montt airport correspond to the average level for air hubs — they are expectedly higher than in the city. For travellers with specific dietary needs (such as Halal, vegan, or gluten-free), finding suitable dishes may be challenging, although salads, fruit cuts, and seafood are usually available. Operating hours of establishments are generally tied to the flight schedule and cover the period from early morning until the departure of the last plane.

Travelling through El Tepual Airport (PMC), the main aerial gateway to the Lake District of Chile, will be easier and more pleasant if you follow a few tips. We recommend arriving at the airport at least 2 hours before the departure of a domestic flight and 3 hours before an international one. Although the airport in Puerto Montt is relatively small, during the peak tourist season (from December to February) it can be quite busy.

To save time, complete online check-in for your flight if your airline offers such a service. This will allow you to go straight to the baggage drop-off counter or pre-flight security check. Have your passport and boarding pass ready for security control. An important feature of Chilean airports is strict phytosanitary control (SAG). Even on domestic flights, be prepared for hand luggage checks for prohibited plant and animal products.

When choosing a seat on the plane, especially on flights to Santiago, it is worth preferring a window seat. In clear weather, stunning views of the Andes and the chain of volcanoes will open up to you. Regarding hand luggage, remember the standard restrictions on carrying liquids (in containers up to 100 ml) and sharp objects. It is strictly forbidden to transport fresh fruits, vegetables, honey, and raw meat products between regions to avoid harming the local ecosystem.

For passengers with transfers, we advise checking with the airline in advance whether you will need to collect and re-check baggage at the transit airport. Typically, on domestic flights with the same airline, baggage is transferred automatically. Customs control is only passed by passengers arriving from abroad, however, SAG phytosanitary control is mandatory for everyone.

To save money, book a transfer from the airport to the city online in advance — this is often cheaper than taking a taxi on the spot. Try to avoid excess baggage, as the surcharge for extra kilograms can be high. Bring an empty water bottle with you to fill it at drinking fountains after passing security and avoid spending money on drinks.

In case of flight delay or cancellation, contact your airline's counter immediately. Its staff will provide current information and explain your rights to compensation, meals, or hotel accommodation. While waiting for departure, you can use the free Wi-Fi, have a snack in one of the cafes, or buy souvenirs in the terminal shops.