Since Viña del Mar Airport (KNA) is currently undergoing active transformation from a strictly military facility into a civil transport hub, the range of services here is limited to basic needs. Passengers should not expect the luxury of large international hubs with duty-free shops or spa centres. The terminal is designed on the principle of maximum functionality: arrive quickly — leave quickly. However, as modernisation is completed, the list of available amenities will expand.
Restaurants, Cafés, and Shops
At the moment, the gastronomic zone of the terminal is minimalist. Inside the building, there is a small cafeteria offering coffee, soft drinks, and light snacks (sandwiches, pastries). There are no full-fledged restaurants in the "secure area".
Travellers are advised to keep this in mind and plan lunch before arriving at the airport or immediately after leaving it. Given that the airport is located in the Concón district, which holds the unofficial title of the "Gastronomic Capital of Chile", this is rather a plus: just a 10–15 minute drive from the terminal, dozens of magnificent restaurants overlooking the ocean and serving the best seafood dishes await you.
Shops are represented by small kiosks selling press, souvenirs, and essential goods. There is currently no Duty Free zone, as the airport is focused primarily on domestic and short regional flights.
Waiting Lounges and VIP Services
The airport features one general departure lounge. Thanks to the terminal's compactness and the absence of heavy passenger traffic, there are usually plenty of free seats, and it is quiet and calm. Specialised VIP lounges (Business Lounges) of international networks or airlines are absent at this stage of reconstruction.
Connectivity and Finance
- Wi-Fi and Charging Stations: The updated terminal provides free Wi-Fi access for passengers. The waiting area is equipped with seats featuring USB ports and sockets for charging gadgets, which is especially relevant for modern travellers.
- Banks and Currency Exchange: There are no full-fledged bank branches or currency exchange points (Casas de Cambio) directly in the airport building. Passengers arriving from abroad (for example, from Argentina) are strongly advised to have a small supply of Chilean pesos in cash for taxi payments or minor expenses. An ATM (Redbanc) for cash withdrawals is available in the general area.
Medical and Special Needs
Despite its modest size, the airport complies with Chilean passenger service standards:
- Medical Services: A first aid post staffed with basic medical personnel for emergencies operates in the terminal.
- Passengers with Reduced Mobility: The terminal building is single-storey, which significantly facilitates movement. Entrances are equipped with ramps, and specially equipped restrooms are available. When booking a ticket, it is recommended to notify the airline in advance of the need for assistance so that staff can prepare a wheelchair (the airport does not use jet bridges; boarding is carried out from the apron).
- Services for Children: Fold-down changing tables are provided in the restrooms. There is no separate playroom in the current terminal configuration.
Hotels and Accommodation
There are no hotels on the airport territory itself, and there is no acute need for them, as the air harbour is located within the city limits. The nearest accommodation options are located in the area of the Concón beaches and dunes, just a 10–15 minute taxi ride away.
Tourists can choose one of the options in the immediate vicinity:
- Radisson Blu Acqua Hotel & Spa Concón: A large high-class hotel with ocean views, located approximately 5 km from the runway.
- Hippocampus Resort: A popular resort complex with developed infrastructure, also located in Concón.
- Boutique Hotels and Apartments: Many accommodation rental options are available in the Bosques de Montemar area and along the coastline.
Business Services
Specialised conference rooms or business centres are not provided in the terminal building. For business meetings and negotiations, it is recommended to use the infrastructure of hotels in Concón or Viña del Mar, which can be reached in 20 minutes.