Urumqi Diwopu International Airport

Urumqi Diwopu International Airport is not merely the air gateway to the Xinjiang Uygur Autonomous Region, but a true strategic hub connecting East and West. Located on the ancient Silk Road, today it is one of the fastest-growing airports in China and a key hub for travel across Central Asia. Its modern infrastructure and status as the largest airport in the western part of the country make it the starting point for thousands of tourists exploring this unique region.

Diwopu Airport is renowned for its efficiency and modern facilities. As a base for major carriers such as China Southern Airlines and Hainan Airlines, it offers an extensive network of routes both within China and to countries in Asia and Europe. Passengers can avail themselves of all necessary services: from Duty Free shops and restaurants serving local and international cuisine to comfortable lounges and banking facilities. Thanks to its location and developed infrastructure, Urumqi Airport plays a vital role as a transport hub within the "Belt and Road" initiative, ensuring convenient connections for tourists and business travellers.

If you need to contact representatives of Urumqi Diwopu Airport, you may use the following contact details. We recommend verifying the information on the official website, especially before travelling.

• Official Website: www.xjairport.com (site predominantly in Chinese).
• Information Desk Phone: +86 991 380 14 53. Please pay attention to the international dialling code and potential time difference.
• Airport Address: 1341 Yingbin Road, Xinshi District, Urumqi, Xinjiang, China.
• Email: A public email address for general enquiries is generally not provided. For communication, it is recommended to use the telephone or the feedback form on the official website.
• Social Media: The airport maintains official accounts on popular Chinese social networks, such as Weibo, where current news and announcements can be found.
• Lost & Found: For enquiries regarding lost or found items, you may contact: +86 991 380 46 46.
• Passenger Support: For consultations and support regarding general queries, please use the main airport information desk number.

Reaching Urumqi Diwopu International Airport (URC) from the centre of Urumqi is possible via several methods, each offering its own advantages. The airport is located approximately 16 kilometres northwest of the city centre, and the journey typically takes between 20 to 50 minutes depending on the chosen transport and traffic conditions.

Public Transport is the most economical option. The most convenient and fastest method is the Metro. Line 1 directly connects the city to the airport, with the station located right at the terminals. This allows you to avoid traffic jams and reach your destination on a fixed schedule. Additionally, special shuttle buses and city bus routes run to the airport from key points in the city, including the railway station. The bus fare is minimal, though travel time may increase due to stops and traffic.

Taxi and Transfers offer comfort and convenience. An official taxi will take you from your hotel directly to the terminal in approximately 30-40 minutes. The cost of the trip depends on the distance and time of day; always ensure the driver switches on the meter. In China, ride-hailing apps like Didi Chuxing are also popular. For maximum peace of mind, you can book a private transfer in advance — the driver will meet you at the designated location with a name sign.

Car Rental and Parking. If you plan to explore the Xinjiang Uygur Autonomous Region on your own, you can rent a car. Most rental agencies have counters at the airport. However, it is advisable to check requirements for foreign drivers in advance. For those arriving in their own or rented vehicle, Urumqi Diwopu Airport provides both short-term and long-term parking facilities located in immediate proximity to the terminals.

When planning your route, consider that the nearest regional airports are located in the cities of Shihezi (approximately 132 km) and Turpan (about 163 km), which may be useful when compiling complex itineraries in the surrounding areas.

Diwopu International Airport (URC) in the city of Urumqi is a key transport hub of the Xinjiang Uygur Autonomous Region of China. The airport consists of three terminals, each with its own specialisation, which is important to consider when planning your trip.

Terminals and their functions:

• Terminal 1 (T1): The oldest and smallest terminal. Currently, it primarily serves flights for budget airlines, such as Urumqi Air, and some regional destinations.
• Terminal 2 (T2): Specialises in handling the majority of domestic flights within China, with the exception of China Southern Airlines flights. Carriers such as Air China, Hainan Airlines, and others are based here.
• Terminal 3 (T3): The most modern and largest terminal. It handles all international flights, as well as all domestic and international flights for China Southern Airlines and its SkyTeam alliance partners.

Navigation and transfers between terminals

Terminals T2 and T3 are located in close proximity to each other and are connected by a covered walkway, allowing for easy movement between them on foot. The walk takes about 5-10 minutes. Terminal T1 is located separately, at some distance from T2 and T3. A free shuttle bus operates for transfers between T1 and the other terminals. Be sure to allocate extra time (about 15-20 minutes) for waiting and the journey itself if you require a transfer to T1.

Airport layout and security checks

As in most modern airports, arrival zones are on the first floor, and departure zones are on the second. Signs in the airport are duplicated in Chinese and English, simplifying navigation. For check-in and pre-flight security screening, it is recommended to arrive early:

• For international flights (Terminal T3): at least 3-4 hours before departure.
• For domestic flights (Terminals T2 and T3): at least 2 hours before departure.

During peak seasons and holidays, waiting times at security control may increase, so it is better to have a time buffer.

Recommendations for travellers:

Always check your ticket carefully to confirm from which terminal your flight departs. Terminal information is usually indicated next to the flight number. If in doubt, ask at the information desk or speak to airport staff — they will help you find your way.

The history of Diwopu Airport is closely intertwined with the development of Urumqi as a major transport and economic centre. Its story began in 1939, when a small airfield was constructed. However, full-scale development for civil aviation began after the 1950s. The airport received international status in 1973, opening a new chapter in its history and enabling air connections with neighbouring countries.

A key stage in modernisation occurred during the late 20th and early 21st centuries. Due to rising passenger traffic and the economic boom in the region, a decision was made for massive expansion. In 1998, the new Terminal 1 (modern for its time) was opened, and in 2002, the construction of Terminal 2 was completed. Yet even this proved insufficient — in 2009, Terminal 3 was commissioned, significantly increasing the airport's capacity and bringing service standards to a new international level.

Urumqi Airport has always played a strategic role due to its geographical location. It has become a key node on the so-called "Aerial Silk Road," connecting the western regions of China with countries in Central Asia, the Middle East, and Europe. It is not merely a transit point, but a vital base for airlines such as China Southern Airlines, for whom Urumqi is a primary hub in this part of the country.

In recent years, the airport has continued to develop actively. A large-scale project is underway to build the North Airport Zone, including a new Terminal 4 and additional runways. This will allow Urumqi Airport to join the ranks of Asia's largest aviation hubs and strengthen its position as one of the busiest airports in Western China, serving tens of millions of passengers annually.

Urumqi Diwopu International Airport (URC) is a modern transport hub offering passengers a full range of services for a comfortable wait before their flight. The airport's infrastructure is designed to meet the needs of various categories of travellers, from tourists to business people.

Within the terminals, you will find a wide selection of restaurants and cafes, where you can enjoy a full meal or a quick snack. The menu includes dishes of both local and international cuisine. For those wishing to shop, various stores are open, including Duty Free, offering a range of souvenirs, cosmetics, clothing, and other goods.

Comfortable lounges are provided for rest before departure. Passengers preferring enhanced comfort can utilise the Business and VIP lounges, offering a private atmosphere, snacks, and beverages. Free Wi-Fi is available throughout the airport, and numerous charging stations for electronic devices allow you to stay connected at all times.

Financial matters can be handled at bank branches, ATMs, and currency exchange points. In case of need, passengers can visit the medical point, where first aid is available. Mother and child rooms are equipped for travellers with small children, and a barrier-free environment with special assistance is provided for passengers with reduced mobility.

If you have a long layover or an early flight, several hotels of various price categories are located in the immediate vicinity of the airport. For business travellers, conference rooms and business centres may be available within the terminal, allowing you to hold a meeting or work in a quiet environment.

At Urumqi Diwopu International Airport (URC), passengers will find diverse dining options capable of satisfying both those rushing for a flight and those wishing to eat a substantial meal before departure. Food and beverage outlets are located in both the public area (landside) and the secure departure zone (airside), offering dishes to suit every taste and budget.

The main highlight of the airport is undoubtedly the opportunity to experience the unique cuisine of Xinjiang. Even if you haven't had time to explore the gastronomic treasures of Urumqi, you can catch up right before your flight. Look out for restaurants offering local favourites: aromatic pilaf (plov), hearty lagman (hand-pulled noodles with meat and vegetables), and succulent lamb kebabs. For a quick snack, fresh pastries, such as the famous tandoor-baked samsa, are ideal.

Most full-service restaurants with extensive menus are located in the public zone (landside), accessible to all airport visitors. The selection here is generally wider. After passing security control (airside) in the departure zone, there are also several cafes and fast-food outlets. These may be local chains or coffee shops where you can order sandwiches, desserts, and beverages. Prices at the airport are traditionally higher than in the city, ranging from moderate in food courts to higher in a la carte restaurants.

Regarding special dietary needs, finding Halal food at Urumqi Airport is effortless, as this is the standard for this region of China. Vegetarians should look for vegetable dishes on local cuisine menus, such as vegetable lagman or various salads. However, finding certified vegan or gluten-free dishes may be challenging, so it is best to check ingredients with staff. Most establishments operate from early morning until the last flight departs, aligning with the flight schedule.

Planning a trip through Urumqi Diwopu Airport requires considering certain specifics. To avoid rushing, arrive at the airport in advance: 2.5–3 hours before an international flight and 1.5–2 hours before a domestic one. Security procedures at airports in China can be quite strict and take longer than expected. If possible, complete online check-in to save time in queues at the counters.

When packing hand luggage, remember standard restrictions: liquids in containers no larger than 100 ml, packed in a transparent bag, and no sharp objects. Pay special attention to power banks and lighters. Power banks are permitted only in carry-on luggage, and the capacity rating must be clearly visible on the device. Carrying lighters and matches is generally strictly prohibited.

If you have a connecting flight in Urumqi, carefully study the conditions of your ticket. Even for transit between international flights, you may need to pass through passport and customs control, which requires extra time. Ensure you have a sufficiently long layover (at least 2-3 hours) and check if you need a transit visa to exit into the city.

To save money, bring an empty water bottle and fill it at drinking fountains after passing security control. Prices for food and drinks inside the airport, as everywhere, are higher than in the city. If you have enough time, consider visiting one of the business lounges for a fee — this may be more cost-effective than purchasing food and drinks individually, especially during a long wait.

In the event of a flight delay, first contact your airline representative for information on departure status and possible compensation (water, meals, hotel accommodation). Ensure your gadgets are charged, and your carry-on luggage contains essentials for a long wait: medication, a change of clothes, and hygiene products. Free Wi-Fi at the airport will help you stay connected and track flight information.