Services and Amenities:
Since Mariana Grajales Airport is a small regional aviation hub, the range of services here is significantly limited compared to international hubs. Passengers should be prepared for a basic level of service typical of the Cuban provinces. The infrastructure is oriented towards providing the necessary minimum of comfort before a short domestic flight.
Restaurants, Cafés, and Shops
Gastronomic opportunities in the terminal are modest. A small cafeteria or snack bar usually operates in the departure zone. Here you can order traditional Cuban coffee, soft drinks (soda, juices, water, local beer), and light snacks such as sandwiches (bocaditos) or chips. There are no full-service restaurants with hot meals at the airport.
The retail area is represented by small kiosks. In them, you can sometimes purchase:
- Souvenirs (magnets, postcards, crafts by local artisans).
- Tobacco products and rum (the assortment is generally smaller than in city stores).
- Press and daily necessities.
It is important to remember that Duty Free shops in the usual sense (tax-free trade of global brands) are not present here, as the airport serves domestic flights.
Financial Services
A currency exchange point of the state network CADECA (Casas de Cambio) operates in the terminal building. Here you can exchange Euros, US Dollars, or Canadian Dollars for Cuban Pesos (CUP) at the official state rate.
- ATMs: The presence and functionality of ATMs can be inconsistent. It is strongly recommended to carry a sufficient supply of cash (preferably in small denominations) to pay for taxis and minor expenses, as foreign bank cards may not be accepted by payment terminals.
Communication and Wi-Fi
Internet access at the airport is provided by the state telecommunications operator ETECSA.
- Wi-Fi: To connect to the network, you need to purchase a special scratch card (prepaid card) Nauta with a login and password. You can buy the card at an airport kiosk (if available) or in advance in the city. Connection speed is usually low, sufficient only for messaging apps and checking email.
- Charging Stations: There are virtually no specialized stands with USB ports for charging gadgets in the waiting halls. It is recommended to use standard power outlets (US type, flat pins, 110 V) which can be found in the waiting hall, or carry a fully charged portable battery (power bank).
VIP Lounges and Business Services
Separate Business Lounges or VIP lounges of international networks (e.g., Priority Pass) are not provided at Mariana Grajales Airport. All passengers wait for departure in the general hall. Conference rooms and office services (printing, fax) are also absent.
Medical Services and Safety
As in all airports in Cuba, attention is paid to passenger health here. A medical office (Enfermería) operates in the terminal, where qualified personnel can provide first aid in case of feeling unwell or minor injuries. Sanitary control is also present.
Services for Passengers with Special Needs
The airport has basic accessibility for citizens with reduced mobility. The entrance to the terminal is equipped at ground level, facilitating access for wheelchairs.
- Boarding: Since there are no jet bridges and boarding is done on foot from the apron, airport staff provide assistance when ascending the aircraft stairs (special ambulifts or manual assistance from staff are used).
- Restrooms: The terminal has toilets adapted for people with disabilities.
Passengers with children should note that there are no specialized mother-and-child rooms or play areas at the airport. It is recommended to bring entertainment and food for little ones.
Hotels Near the Airport
There are no hotels or sleeping capsules within the airport territory itself. The nearest accommodation options are in the city of Guantánamo, which can be reached by taxi in 20–25 minutes.
- Hotel Guantánamo: A classic Soviet-style hotel with a pool and restaurant, located at the entrance to the city from the airport side. The most convenient option for transit passengers.
- Casas Particulares: Private guest houses in the city center. This is the most popular type of accommodation, offering home comfort, breakfasts, and an authentic atmosphere.