Huejotzingo Airport

Hermanos Serdán International Airport (Aeropuerto Internacional Hermanos Serdán), also known as Huejotzingo Airport, serves as the air gateway for the fourth-largest metropolitan area in Mexico — the city of Puebla and its surroundings. Opened in 1985, it acts as a vital transport hub and is considered a key alternative to the busy airports of Mexico City. Located at the foot of majestic volcanoes, the airport offers travellers not only convenient flights but also breathtaking views immediately upon landing.

Huejotzingo Airport offers all the necessary amenities for a comfortable journey. The single-storey terminal houses zones for domestic and international flights, shops, restaurants, car rental desks, and a VIP lounge. Thanks to its strategic location, the airport is actively developing not only as a passenger hub but also as a significant cargo hub, contributing to the region's economic growth. It serves popular national destinations such as Cancun, Tijuana, and Monterrey, as well as international flights, particularly to Houston.

Below you will find contact details for Puebla International Airport (Hermanos Serdán), also known as Huejotzingo Airport (PBC), which will assist you in planning your trip and resolving any queries.

• Official Website: Up-to-date information on flights, services, and regulations can be found on the airport's official page on the ASA operator website: asa.gob.mx/es/aeropuertos/puebla.
• Information Desk Phone: For general enquiries, you may contact the number: +52 (227) 275 2000.
• Airport Address: Carretera Federal México-Puebla Km 91.5, C.P. 74160, Huejotzingo, Puebla, Mexico.
• Email: For general requests and feedback, you can use the airport operator ASA's contact email: comentarios@asa.gob.mx.
• Social Media: Official news and updates from the operating company are published on their pages on Facebook and X (formerly Twitter).
• Lost Luggage Information: If your luggage has been lost or damaged during a flight, you must first contact your airline's representative at the airport. Regarding items left within the terminal building, please contact the airport information desk.
• Passenger Support Contacts: For assistance directly at the airport, please approach the information counters in the passenger terminal or call the enquiry service.

There are several ways to reach Puebla International Airport (PBC), also known as Huejotzingo Airport, from the city centre of Puebla. The best option depends on your budget, time constraints, and comfort preferences. The airport is located approximately 25 kilometres northwest of the city, and the journey usually takes between 30 to 60 minutes.

Public Transport: Bus
The most popular and economical way to get to the airport is to use the Estrella Roja bus service. These comfortable coaches run on a schedule between the airport and Puebla's main bus terminal (CAPU). The ticket price is usually around 80-100 MXN. The trip takes 45-60 minutes depending on traffic. This is a reliable and budget-friendly option, ideal for most travellers.

Taxi and Transfers
Taking a taxi is a faster and more convenient way to reach the airport. Travel time is approximately 30-45 minutes. The cost of a trip from the city centre usually ranges from 350 to 500 MXN. It is recommended to use official taxi services or popular ride-hailing apps in Mexico (such as Uber or DiDi) to ensure safety and fair pricing. For maximum convenience, especially if travelling with family, you can book a private transfer in advance. This option will be more expensive but allows you to fix the price and avoid waiting for a car.

Car Rental and Parking
If you plan to actively explore the region, renting a car can be an excellent solution. Several major rental companies have offices at Puebla Airport. Although this is a more expensive option compared to the bus, it offers complete freedom of movement. For those driving to the airport in their own or a rented vehicle, paid parking is available on the airport grounds, offering both short-term and long-term parking options.

Huejotzingo Airport (PBC), also known as Puebla International Airport, is a compact and functional aviation hub. Its structure is simple and intuitive, making navigation easy even for first-time visitors.

The airport operates one passenger terminal, which serves both domestic and international flights. As a result, there is no need for complex transfers or shuttles — all zones are located within a single building. The terminal layout is logical: the ground floor houses check-in counters, the arrivals area with baggage claim and customs control, as well as exits to the city. The departures area with gates is located after passing through security control.

Departure and arrival zones are clearly separated but located in close proximity to each other. After checking in for a flight, passengers proceed to the upper level (or a separate section of the floor) for security screening, after which they enter the secure area with several boarding gates. Navigation poses no difficulties thanks to clear signage in Spanish and English.

Completing all formalities typically does not take much time. For domestic flights, it is recommended to arrive 1.5–2 hours before departure, and for international flights — 2.5–3 hours. Outside of peak hours, check-in and security screening may take as little as 30–40 minutes. Nevertheless, it is always better to allow extra time, especially during holidays and tourist seasons.

The main advice for navigating Puebla Airport is not to worry. Its small size is an advantage: all key points, from check-in counters to gates and from baggage claim to the taxi rank, are within a few minutes' walk of each other. You certainly won't get lost here.

Puebla International Airport, officially known as Hermanos Serdán Airport (Aeropuerto Internacional Hermanos Serdán), has a relatively short but dynamic history. It was opened on 18 November 1985 and was originally conceived as a strategic backup airfield for the densely populated Mexico City, capable of receiving flights in the event of congestion or closure of the capital's airports.

The airport was named in honour of the Serdán siblings — heroes from Puebla whose actions in 1910 sparked the beginning of the Mexican Revolution. This highlights the deep connection of the air gateway with the history and culture of the region. In its early years, the airport served a modest number of flights, but its potential was evident.

A real breakthrough in development occurred in the 2000s with the entry of low-cost airlines into the market. This led to significant growth in passenger traffic and required infrastructure modernisation. Between 2009 and 2011, a large-scale reconstruction was carried out: the passenger terminal was expanded, the number of check-in counters and boarding gates increased, and the runway was improved. These changes allowed the airport to meet international standards and accept a greater number of both domestic and international flights.

An interesting fact: the airport's location at the foot of the active volcanoes Popocatépetl and Iztaccíhuatl offers passengers breathtaking views during take-off and landing in clear weather. However, this proximity sometimes impacts airport operations due to volcanic ash. Today, Huejotzingo Airport is a vital transport hub serving not only the state of Puebla but also neighbouring regions, continuing to play a key role as an alternative to Mexico City's airports.

Huejotzingo International Airport (PBC), the main air gateway of Puebla, offers passengers a full range of services for a comfortable and pleasant journey. This modern terminal is designed to ensure your stay here before departure or after arriving in Mexico is as convenient as possible.

While waiting for your flight, you can visit various cafes and restaurants offering both quick snacks and full meals featuring Mexican and international cuisine. In the airport shops, you can purchase souvenirs, local handicrafts, newspapers, and travel essentials. Duty-free shops are particularly popular.

For those who prefer to wait for their flight in a more tranquil environment, VIP lounges operate with an enhanced level of comfort, offering guests beverages, snacks, and fresh press. Free Wi-Fi is available throughout the terminal, and numerous charging stations for gadgets allow you to stay connected at all times.

Financial matters can be resolved at bank branches and currency exchange points located within the airport building. ATMs for cash withdrawals are also installed here. In case of feeling unwell, passengers can visit the first aid station.

Huejotzingo Airport is well-equipped for travellers with special needs. Mother and child rooms are provided for passengers with children. Passengers with reduced mobility are provided with all necessary assistance, including ramps, lifts, and accompaniment upon request.

For business travellers and those with long layovers, several hotels are located in the immediate vicinity of the airport. Although the airport does not have its own large conference centres, basic business services, such as copying and faxing, are usually available in VIP lounges or at information desks.

At Puebla International Airport (Huejotzingo, PBC), passengers can find several options for a snack or a full meal. It is important to note that most establishments are located in the public area (landside), before security control, so it is worth planning your time accordingly.

Before Security (Landside): In the main terminal hall, you will find the primary cafes and restaurants. Here you can enjoy a coffee or lunch in a more relaxed atmosphere. Often, the menus feature not only international dishes but also simplified versions of local hits from the cuisine of Puebla. This is your best chance to try something authentic, such as a cemita sandwich or other snacks. Prices here are generally moderate by airport standards. This is the ideal place for a full lunch or dinner if you have ample time before your flight.

After Security (Airside): In the departure area, the selection is usually more modest. Typically, there is a small cafe or kiosk where you can buy coffee, soft drinks, sandwiches, pastries, and other snacks. This is a convenient option for those who want a quick bite immediately before boarding.

Features and Recommendations:

• Local Cuisine: If you wish to experience the region's gastronomy, look for dishes with local names on the menus of restaurants in the public zone.
• Special Dietary Requirements: Options for vegetarians or passengers on a gluten-free diet may be limited. It is easiest to find ready-made salads, fruit platters, or check the ingredients with staff. Specialised Halal establishments are likely not available at the airport.
• Opening Hours: Most food outlets operate according to the flight schedule — opening early in the morning and closing after the departure of the last aircraft.
• Price Range: Prices at the airport are traditionally higher than in the city but remain at an acceptable level. A full lunch will cost more than a quick snack in the departure lounge.

In general, restaurants before the security checkpoint are best suited for a substantial meal, while cafes in the departure zone are ideal for a quick snack on the go.

To ensure your journey through the airport of Puebla city goes smoothly, make use of our tips. This will help save time, reduce stress, and avoid unpleasant surprises.

Arrival Time at the Airport. Huejotzingo Airport (PBC) is smaller than the capital airports of Mexico, but it is better not to take risks. Arrive 2 hours before a domestic flight and 3 hours before an international one. This time will be sufficient to calmly complete all formalities, even if small queues arise.

Check-in and Security. To save time, complete online check-in for your flight on your airline's website. At the airport, you will only need to drop off your luggage. Security checkpoints operate according to standard international rules. Have your passport and boarding pass ready, and be prepared to remove laptops and other large electronic devices from your hand luggage.

Seat Selection. Do you want to admire views of the Popocatépetl and Iztaccíhuatl volcanoes during take-off or landing? Choose a window seat. If being able to stretch your legs or exit quickly after landing is more important to you, your choice is an aisle seat. Study the aircraft layout on the airline's website in advance.

Hand Luggage. It is forbidden to carry liquids in containers larger than 100 ml, as well as sharp or cutting objects, in hand luggage. All liquids must be packed in a single transparent bag. Be sure to check the weight and size limits for hand luggage with your airline, as they may vary.

Connecting Passengers. If you have a layover in Puebla, check whether you need to collect your luggage and check it in again. Typically, when transferring from an international to a domestic flight, it is necessary to pass through customs control and re-check your suitcases.

Customs Control. When entering Mexico, a "traffic light" system is in operation. After collecting your luggage, you press a button: a green light means you can pass without inspection, while a red light means your luggage will be checked by a customs officer. This is a random selection, so be prepared for either option.

Saving Time and Money. Book taxis at official counters in the arrivals hall or use ride-hailing apps — this is safer and often cheaper than the services of private drivers. Take an empty water bottle with you to fill it after passing security control and avoid spending money on drinks.

Flight Delays. In case of a delay, contact your airline representative for information on the flight status and possible compensation (e.g., food vouchers). Keep all receipts for unforeseen expenses. The airport has Wi-Fi and cafes where you can wait for your departure in comfort.