To ensure your journey through Sri Lanka's main airport goes smoothly, follow these tips. Proper planning helps avoid stress and saves time for more pleasant activities than waiting in queues.
Arrival Time at the Airport: We strongly recommend arriving at Bandaranaike Airport at least 3-4 hours before your international flight departure. Sometimes long queues can form at the terminal entrance, as well as at check-in counters and passport control. Allowing extra time will enable you to complete all formalities without rushing.
Check-in and Security: The screening procedure can be quite thorough. Be prepared for several stages of checks, including luggage scanning at the terminal entrance. During the main security check, you will be asked to remove all electronic devices and liquids from your hand luggage. To speed up the process, prepare these items in advance and follow the instructions of the security staff.
Seat Selection: If your airline allows you to select a seat during online check-in, take advantage of this opportunity. Window seats will offer you an unforgettable farewell view of the emerald island, while aisle seats provide more legroom and the ability to stand up without disturbing your neighbours.
Hand Luggage: Standard international rules apply here: liquids are allowed in containers not exceeding 100 ml, packed in a single transparent bag. Ensure there are no prohibited items (scissors, knives, etc.) in your carry-on. If you are carrying famous Ceylon tea or spices, check your airline's rules for carrying them in hand luggage to avoid issues.
For Transit Passengers: If you have a connecting flight in Colombo, check in advance whether you need to collect and re-check your luggage. Generally, when flying with the same airline, luggage is transferred automatically. The airport's transit zone offers shops, restaurants, and business lounges for a comfortable wait.
Customs Control: When leaving the country, customs control is usually quick. However, if you are exporting expensive goods, antiques, or large sums of currency, they should be declared. Keep receipts for valuable purchases — this can simplify communication with customs officers.
Saving Time and Money: Check in for your flight online to save time at the airport. To avoid paying for excess weight, weigh your suitcases before leaving your hotel. Exchanging currency or booking a taxi is often better done outside the airport, so explore your options in advance.
In Case of Flight Delay: If your flight is delayed or cancelled, immediately contact your airline representative. Depending on the length of the wait, you may be entitled to vouchers for food and drinks, and for long delays, hotel accommodation. It is also useful to have your insurance company's contact details at hand.